This was my first time at this place and I was confused by it. Was it medical imaging or the stock market??? Very chaotic and the girl at the front desk was having multiple conversations onher Bluetooth very loudly. The screaming of patients names was a bit too much as the waiting area is 5feet away from her. The two guys at the front were a lot calmer and professional but the girl appeared angry with her life. I heard way too much personal information about other people just sitting in the waiting room, i highly doubt that is legal. read more

My moms doctor sent my mom here for an accident she had. Not only was the technician rude to us but they were way over priced when they settled ! My doctor told me he was sorry and that he was not going to send patients here anymore. Plus, I think the reviews are fake. Look at how everyone is young and they have pictures of cars? Too much of a coincidence. I wish there were negative stars I could give. Beware, as you will find out if you go here for a car accident. Will never go back!!!!!!! read more

I'm a doctor and not only do I send all my patients here for imaging but I also use them for myself. I've been using them for about 10 years now. Reports are always sent in time and they are very accurate. I've always been treated well here and my patients have said the same. Pricing is affordable. read more

This place has horrible customer service, I called to schedule an appointment spoke with Cindy she was very rude and condescending and not helpful at all! she asked to take a payment over the phone and wouldn't ever offer me an appointment, she stated the payment was due first and someone will contact me for an appointment. Payment is not an issue but don't expect me to want your services with that kind of first impression. I would not recommend this place to anyone!! you just lost a customer. read more

Let me start off by saying very horrible service! Do not come here you will be treated in a rude manner. I came here first of all they don't take appointments so I waited about an hour, decided to come back the next day being that I was not attended. The next day I arrived I waited about 2 hours and was treated very rudely by Adriana. Not only did she not update me about why the long wait but she was very unapologetic. Never coming back here again no one seems to care that you are waiting and treat you as if you are not a valued customer. My doctor will not be referring any more patients to this place as well. read more

Very unprofessional, they called me to set up an appointment. They give me the wrong address. I show up to the address they gave me which was an elementary school. I tried to call them back to see what was up. I get put on hold for like 15 minutes, then they give me the right address but then it hangs up in mid conversation. Now since im "late" and when they call me back they tell me to make a new appointment. I was already half a mile away. I would had been 30 minutes early if theyd gave me the right address. Completely incompetant staff and technicians read more

Updated review. I received a phone call from the manager who was a compete mensch about the situation and we felt very heard and attended to. Kudos to the manager for handling this situation very professionally. Thank you! read more

I have received several scans at Precise Imaging Center. The tech who performed my scans went above and beyond to make sure I was comfortable and taken care of. The office staff is professional and courteous and were able to schedule me same day. I have since referred several friends and family members to Precise, and they also were very pleased with the services they received! I absolutely recommend this center! read more

So the owner contacted me to apologize and gave me a gift card for my difficulties, however at the same time he still insists that my appointments were "basically on time." He then told me that due to the recent complaints of their front office they will be completely moving them to a different location and fixing a few of these issues. So be prepared to find these horrible front office employees and schedulers at another MRI location in the very near future. Instead of solving the problems that the owner is aware that they have, he is just moving the problems. read more

Very professional, courteous staff that got my scans done in a timely manner. I would definitely go back to them.

I couldn't even get past the phone part of this before I decided to go to another MRI place. Both times I called I was put through a phone system and on hold for more than 10 minutes. Then when I finally got through they wanted me to get an x-ray of my eyes? I no issue with my eyes. read more

An update to my last review on this place. The manager sent me an email and apologized for the mixup. I decided to reschedule and they did a good job. Employee manning the MRI machine in constant contact throughout the process. So, my score has gone up. Just make sure that when you speak with an appointment employee to make an appointment, if they seem a little vague, ask to speak to the manager. read more

Many of my personal injury clients have x-rays and MRI's performed at this facility. Their equipment is state of the art, professional staff and great pricing. Keep up the great work Precise! read more

From the time you walk to this place, you are treated with respect and professionalism. Staff were class A all the way. I will recommend this place to all my friends and family members. read more

I came in to perform an MRI, they booked my appointment the next day. When I came in to the office I was greeted by a man with glasses, I think his name is Luis, and he was very helpful and made it easy to fill my paper work. The facility was clean and the the service was great, I would like to mention though that their report took them two days to get to my doctor (even though they said it would be there the next day). But overall the service was great. read more

Clean facility. Professional staff. But was put on hold for long time when making an appointment.

Imaging tech made me feel very comfortable. He was very understanding and accommodating. Clean facility. Report came back promptly. Overall, excellent experience. Highly recommend. read more

I'm from Canada and it takes several months to get in for an MRI there. I visit LA often and I always go to Precise Imaging for my imaging needs. They schedule you in within days and their cash price is very reasonable. I find that the reports are thorough and the technicians are very nice as well as their front desk clerks. Thank you Precise Imaging. read more

I've had been to many different imaging centers throughout the years and I would have to say this is one of the best I've yet been to. Very clean facility, the staff was very professional and attentive to my needs and other patients needs. The Facility is a hidden gem in Van Nuys. Hopefully I no longer have to get anymore X-ray or MRI's but if I do I know who to call and where to go! read more

I was referred to Precise by my doctor. The lady I spoke with, Ruby, was professional. I like that! I look forward to my appointment. Well, the office felt like home while I waited. The decor is beautiful. The young man that did my MRI was extremely helpful and very professional. Keep up the exemplary job Precise. I hope I don't have to do an MRI again because it would mean that I am sick but I would go there again and refer someone else (referral is something that I don't like to do). read more

Easy to schedule. Nice friensly staff. High tech devices. I liked how the MRI was open on both end. I'll go back here again.

I've had a number of MRI's in the last 10 years. This place makes them quick, easy and affordable, and apparently they're done equally as well to any other place that does them, based on my doctor's opinion looking at them. I'm extremely grateful to Precise Imaging for making MRIs affordable, and as stress-free as possible. read more

Had my MRI yesterday. Everyone who works here is considerate and professional. It was quick and easy and had my results super fast. Matt is the owner and he is a genuinely kind and considerate person. He talked me through the process and if i really needed an MRI from my symptoms. What a great place. I would recommend to my family and friends in a heart beat. read more

Wonderful! My MRI experience was easy, convenient, and as pleasurable as possible. Beautiful facilities, friendly staff, good prices. A+++

My first time in this location and its the worst experience ever!!! My appointment time is 4:00pm, I came in the front door exactly 4:03 due to the traffic on the way, OK I was 3 minutes late! The lady in front desk greeted me and checked me in... Since it's my first time in here I have to fill out some few paper works. While I was only the first page she told me I can finish it later as they need me inside already.. So I said Ok. I went inside and this MRI tech his name is Sina ( I asked the front desk ) just told me to go and change my clothes, to get ready for the MRI, I asked him how long I will be inside? He responded around 25 minutes. I asked may I use the rest room quick? He responded "we really needed to start" . I was shocked and said are you saying I am not allowed to use the restroom??? I did not even wait for his response I turn around and went to the restroom, when I came back he had the paperworks that I started filling out and asked me some questions. Then he showed me the dressing room, after I changed I came out and he said OK let's get started! Inside the MRI room he told me to lay straight gave my earplugs and he came out and said once are you ok? I responded YES. After few mins without a warning I heard very loud sound w/c means that he's already starting the procedure. I almost had a panic attack from the loud noise that startled me without any warning (I know MRI is loud) but the fact that he has NO care for his clients and All I can see is he just want the job done and that's it!! I am a medical professional too and I was very disappointed every time I encounter people In medical field treat their patients like just another number to finish their job for the day! It was wasn't a pleasant experience at all!! Please treat your clients/Patients the way you wanna be treated! read more

I usually only review food businesses but I felt that since this company went out of their way to treat me like royalty, the least I can do is bless their page with my words of passion and encouragement. I am a relatively healthy person so when I started developing issues with my sinuses, being the hypochondriac that I am, I rushed to the web to find a MRI center. I didnt know what I was getting myself into since I have never had a CAT SCAN before, but the nice folks at Precise Imaging put me at ease. I am very claustrophobic so I thought I was going to have a panic attack but I was very happy to find out during our walk through that there would be no issues. What I really liked about this facility is the decor. It does not scream out sterile, im going to die in here hospital type but a much more comfortable homey feeling. I wanted to watch TV there since my cable is off but they were so quick with getting me in and situated that I didnt even have time. Being a business owner myself, I know how hard it is to take time to meet all your customers but the nice gentleman Mike, I believe his name is, was able to come greet me and talk to me about the cat scan I was about to endure. Mike I am pretty sure is the owner or at least he acts like it since he was so attentitive and courteous. Anyways, not to be mean, but I hope I never have to see this place again because that would mean I am as healthy as a ox, but heavens forbid I am actually sick, Precise Imaging will definitely be my go to. If you are reading this, thank you very all your help. read more

I came here for an MRI and the staff was great, made me feel very comfortable. Had the work done immediately and I was diagnosed the same day. True professionals and great work at this facility. read more

Went in to make my appointment there yesterday it was a friendly environment must add the place is nice and welcoming also. When I went in yesterday didn't wait at all to make my appointment they even got me next day which is today feb.04.2016. Before I left since I was a new patient I filled out forms so when I came in for my appointment everything can run smooth. The staff in front are very respectful and nice. Got my MRI done which went fast. read more

I went in for MRI of shoulder, Precise staff is very professional and attentive. MRI tech knew exactly what he was doing. Equipment is very up to date. Got my report in no time at all. read more

I went to this place to get an XRay of my wrist.... They were very fast and easy to work with.

What a pleasant, easy experience! I scheduled an MRI and they were very helpful with answering my questions over the phone. I had an awful experience with a closed MRI years ago and was dreading the thought of having another one. I have to say I am most appreciative of the staff for being so kind and caring. The techs talked me through everything and made me feel very comfortable. As if that wasn't already great enough I was really happy about the MRI cash price AND surprised at how fast I got my results the very NEXT DAY! Hopefully I won't need anymore MRI's, but if I do I'll surely be back! read more

This is one of those places that proves the best is not necessarily the most expensive or has to be on the Westside. Just the difference in huge difference in cost made it well worth it. It was 50% cheaper than the cheapest of the other 4 centers I had called. From the front desk receptionist to the technicians, the personnel conduct themselves professionally, efficient, respectful and at the same time friendly, informative and patient. Even though there were other patients waiting, I was called in at exactly my time of appointment and was out of there in no time. Their paperwork/questionnaire is also kept at the very minimum with no silly questions. The interior is kept extremely clean, cozy and friendly rather than the other somewhat lifeless and sterile looking centers. Don't be taken back by the exterior look of the building or the location. As the saying goes, "don't judge a book by it's cover!" read more

If I could give them zero star I would they are very unprofessional specially the manager Matt they messed up on my MRI and they lie to my doctor about me then they lie to me about my doctor they made a mistake and they wouldn't fix it I would not recommend anybody to go to them read more

Had an issue with an appointment that employees seemed unwilling or unable to correct after several attempts to get information. I contacted the company via Yelp, not expecting a response as they are closed for the weekend. The owner/manager contacted me personally via phone and text on a Saturday to rectify the issue. Problem solved with a level of service provided by only a handful of companies. Impressed. read more