10/10 experience at this location, from the prep days up until post care. I called multiple times…read morewith questions, and the receptionist was so helpful and understanding. Although the waiting room is small, that's the only downside. But once you're in the back the nursing staff, pre-op, anesthesiologist and everyone were absolutely amazing and made the process so swift. They knew I was nervous about the whole process, and were extra nice and accommodating. Not that I ever want to go back, but if I had to or take a minor or an elder I would def recommend this location. Everything was clean, quick and easy.e

Very poor patient care. Office staff are unable to provide patient updates during procedures, staff…read moreshouting at family members they need to leave the waiting area (the policy is fine, but most family members would preferred to at least wait until their loved one has been taken back.) They also tend to over schedule significantly so don't count on timely appointments. If you have other options, I'd strongly encourage an alternate surgery center for your medical needs.

The reviews of the woman over the phone are correct. She's rude, she's cold and had no idea on how…read moreto talk to patients. She instead of asking my information to see if she had my referral on file she redirects me back to my original care providers. She refused to look up my information once I pointed that out and she tried to gaslight me into thinking it didn't matter. This woman clearly doesn't know how to speak to women trying to find out if they have breast cancer. It's not that hard to check your system for a referral she was just being lazy and unwilling to help. It's like she didn't even listen to my situation and kept telling me to call my doctor. How about you ask my name and date of birth? Any time the doctor has had to send referrals most of the time I get appointment before the letter even comes because the provider also receives the referral and calls me to book with in a few days of my initial appointment.

It's gotten better! I've been here a few times and I remember waiting over an hour for my scheduled…read moreappointment, today I waited a little less than 30 minutes past my scheduled time. My biggest concern is the ultrasound tech told me that breast cancer is "primarily through the mother's side." Ultrasound technicians are not doctors and do not hold a doctorate, so please if you have medical questions confirm with your dr because breast cancer gene can absolutely come from your fathers side and the myth of it being only from maternal side has been scientifically debunked. Fact of the matter is I can't give a family history because everyone including my parents have already passed away. I recently did a dna test and found out I'm Ashkenazi jewish(never knew) and so I paid for genetic testing and found I carry the BRCA 1 gene, in my opinion better to be safe than sorry. But overall was mostly here due to cyst concerns because I've had a breast cyst removed TWICE now. I attached a photo of the first cyst which I was told was "cosmetic" but later had to be removed because it turned into an abscess and I was sick in the hospital with an infected breast from the cyst, so I'm taking precautions to avoid that again. If my Dr tells me I need an ultrasound or mammogram I listen to them.

I was in Los Angeles for some business and realized I had forgotten my medication back home in…read moreSacramento. I came to this clinic and couldn't have been treated better. The staff was very attentive and worked with me while they verified that my insurance was in-network, and was taken back immediately once that was all confirmed. NP Forat saw me and showed great concern over the medication I was taking. She showed genuine concern over the high dose I was on, and called my pharmacy back home to verify that was indeed the dose I was on. She also gave me new information that I did not know about this medication. She told me that she "had a responsibility to prescribe it" since I could start seizing without it. Great staff, great NP. I was very appreciative for the help.

I would give this place 0 stars if I could…read more Took my daughter to urgent care for an issue with her skin. This nurse practitioner, not even a doctor, came in, didn't listen, and talked over us. She insisted my daughter had pink eye and tmj. My daughter did not show signs of either! She just wouldn't listen to us. She said my daughter needs a chiropractor and proceeded to give me a card for her chiropractic office. She also asked if we did botox because she also does that. Terrible visit. No reliable doctor on site. Quack advice. Consider this a warning. PS my daughter had dermatitis. Had to go to an urgent care with a REAL doctor.

I can't say enough good things about the team at the Van Nuys location--especially LauraLee and…read moreJean. I have unique circumstances with a doctor out of state, and they are always incredibly accommodating, including the ultrasound tech. Their level of care and professionalism set such a high standard that I mistakenly assumed all offices would be the same--but after visiting the Northridge location, I quickly realized they are not. That experience only reinforced how grateful I am for the kindness, consistency, and excellent service I receive in Van Nuys. I'll be booking here every time.

First time here. A bit hard to find but on the grounds of Valley Pres Hospital. But I saw Laura…read moreLee outside.... Laura Lee helped me confirm the building where I go in because she was outside walking in the building and I asked her where Renaissance Imaging is. She also checked me in for my imaging. She is very nice and helpful and patient. She's awesome! Sam was my imaging technician. He was so nice and made me feel at ease (since I was a little nervous, as it was my first time). He made me feel comfortable and explained what was going to happen step by step. Awesome guy! The place is clean and since I arrive earlier than my appointment they took me back early! :-) And they validate parking. (Yay, clap clap clap)! Thank you! I had a very good experience :-)

5 years ago or less i went with Dr Frank. I really like how they efficient with my test…read more He explained everything to me. He was very professional. I don't really remember about the receptionist, but i don't care im not there to see who see me wrong or good. All i want is those F** results... Im going again soon. Soooooo

Had a finger surgery 13k give or take, 3 months later cyst came back, Dr Baldarama said live with…read moreit or i can cut off your finger................ Went to the Fisk Maurice hand surgery center in Scottsdale for 3500.00 had same day surgery in office with Dr. Maurice..................Cyst gone and thousands saved, Make the trip to Scottsdale, save time and money do it once not twice

I am totally recommending this place for people whom are claustrophobic. The staff are amazing. The…read morefront desk Celine is very nice, friendly, yet professional. Their lead tech Micheal was so professional and very caring. He made sure that I was as comfortable as possible. I was super anxious even with the open MRI but this place helped me to do study with almost no discomfort. Truly recommend

Worst customer service Being 6 minutes late from the time…read moreof your appointment will be the reason for being rescheduled

I took my mom here to get a procedure done. She was told that she was getting both her neck and…read moreback done, when we arrived early as asked, before 8am. We we're both told that she was only getting her neck done and that the procedure would only take an hour. Let's do the math we get here at 7am. They call her into the back at 8am. And remember 1 hour for the procedure. I've been waiting in the waiting room for over 5 hours. For a procedure that is only 1 hours long. And yes, after she went in at 8am I gave a grace period and ect. Once 10:30am- 11am. I went and asked what was taking a procedure that is only 1 hour long, what was going on. And they in formed me that she was barely starting the procedure, that was at 11am. What the fuck are these doctors doing. Won't recommend this place. They have no clue what they are doing and they lied to my mom saying that she was here to get not 1 but 2 procedure neck and back. And she was lied to when we got here. This place is a joke!

I was at the location in Fresno, CA: same experience as others had expressed. Had to wait close to…read more2 hours to see a doctor for 3 minutes and I was rushed out the door because they had to go to lunch. Shady practices and doubtful that any of these "doctors" are legitimate.

I had a very pleasant experience here after dealing with Pro Health Advanced Imaging in BH…read more I want to acknowledge the front desk staff who were professional, charismatic and helpful each time I called and also on the day of my appointment. I asked a lot of questions and they kindly answered all of them and explained the difference between a closed MRI & open one. Also the pros and cons to their knowledge. I went for an X-ray and Brian the technician was extremely helpful, patient and knowledgeable about imaging machines. Also after further conversation, he helped me discover that the MRI I did at a previously location was not correctly done, and it was not the full doctors order. This caused me a big headache for another reason to have to go back and deal with that horrible previous facility. Truly I wish I knew about Burbank MRI first. Highly recommend, and I hope everyone has a good experience like Me. Also .... They have a parking lot!

Never will go if AYALA AND THE only receptionist who speak armenian is there !! Horrible way of…read morehaving been treated and feel really sad that this establishment would ever employ these two!! Please don't ruin your day when you see these two ! Ayala is not at all professinal and the other girl is rude if you don't speak her language