Jesus was great! Very helpful! Explained the exchange and it was a great rate. Many thanks!!read more

I came here today to sell 6.5 grams of scrap 10k gold and they paid me a little over $300. I was…read morevery happy for what I got, I wasn't expecting to get that much from a pawn shop in Phoenix. 10/10 recommend

Jay took great care of me and my engagement ring, from completely redesigning, to tightening the…read moreprongs and completing the repair! Family owned and operated, love supporting small businesses.

I wandering into this establishment on a whim while walking to my hair appt. The service was…read moreEXCELLENT and the variety of jewelry very nice. They adjusted my new bracelet perfectly and polished and added earwires to a pair of estate clipon earrings I had purchased. They even delivered to my hair appt that was running late! Can't thank them enough!!! Highly, HIGHLY recommend!!!

I honestly couldn't be happier with my wedding band. My engagement ring is a little unconventional,…read moreand I was set on getting a band that fit just like a puzzle piece in top of my engagement ring, so when we walked into the store and told Mr. Praful what I had in mind, he immediately said he could do it (many other people we saw said it was a bad idea, tried to convince me that my idea of a band was to manly lol so I was stoked). He made it a wonderful experience for both me and my now husband. We hand picked the diamonds we wanted the band to have encrusted, we talked about the design and prices and, let me tell you, YOU HONESTLY WONT GET BETTER SERVICE ANYWHERE ELSE. I am so happy with the final result, and I am so proud to wear my custom wedding band every day. I'll honestly just keep going back to this jewelry store forever for all my needs and future anniversary presents. 100% recommend.

My fiancé and i went in to shop for a wedding band. Owner was very nice and appeared knowledgeable…read moreabout diamonds. However, the band I had my eye on was labeled $600 yet when my fiancé asked the owner how much it was, the owner ripped the tag off and said it was $850. Needless to say, we walked out and took our business elsewhere.

Great little jewelry shop in north central Phoenix. I've been coming here for years. They've…read moreappraised my Rolex and some other jewelry for me, and I've purchased a few items for my wife, most recently a beautiful sapphire ring for our 10th anniversary. Nice selection of gemstones, wide variety of jewelry. And importantly, their staff are consistent, knowledgeable, personable and I really enjoy each experience I have in their store. Great place to get your next gift!

I first came into Burland back in 2016 when my husband and I were getting engaged for my first…read moreengagement ring, I really wanted to shop in a pop and mom shop for our rings, as it felt more special and personal than a big retailer. We then came back in 2017 for our wedding bands, and in 2022 for a second wedding band for me and resizing. Throughout all these years, I have put my rings through the wringer, and they've held up wonderfully! This year my husband and I decided to upgrade my ring, we initially thought to buy a new ring altogether and placed and order, but after some thought, we came back and spoke with Marc, who completely understood the sentimental value of my original ring. He had us sit down and discuss what stone size they could make fit, the quality of stones (they carry natural and lab grown), that they could make my original center of my ring a pendant, and man did they deliver! I will forever be coming back for any of my jewelry needs.

I went here today to get two pieces of gold, a bracelet and ring appraised and to sell. This place…read moretried to wack me and gave me a crackhead offer for my pieces. They offered me $175 for my 22k Jade bracelet and 22k ring for both. I went to Mo Money pawn and got $225 for my ring and $300 for my bracelet. These people will not give you an honest price for your pieces. Avoid selling here.

I needed to repair a gold necklace and I did not want to just do a walk in just to any place. This…read morenecklace is very sentimental to me. So I did a Google. I found this location great ratings. I was greeted with such kindness and felt very comfortable and as I state you get what you pay for and I know they're going to do an excellent job. I'm glad I found this location. I think I'll be doing some future shopping in this jewelry store :-)

Absolutely amazing experience! I trusted the team with my grandmother's 100-year-old engagement…read morering for cleaning and resizing, and they did a flawless job. It looks stunning and fits perfectly, all while preserving its original charm. Highly recommend this business for their attention to detail and friendly staff.

I reached out this location 3x via their online email system asking if I could sell my appraised…read morejewelry. They never responded, so I used their texting service trying to see if I should even come in. They responded and advised I come in without asking what I was coming in for. When I came in, I showed the jewelry I had and they did not accept it for sale. This could have been avoided if they responded to my initial email requests.

Tool selection was really good. Service was great. They showed me a Dewalt saw not out on the floor…read moreyet. Made me a great deal. Highly recommend!

I've done business with this shop. They are top notch in the sense of fair friendly and…read moreknowledgeable on buying and selling. Check them out.

I can't say enough good things about this place. Everyone was so kind, professional, and genuinely…read morehelpful. They treated my jewelry with care and explained my options without any pressure. It's rare to find a shop this trustworthy -- I'll definitely be returning.

I am thrilled with the service on my shoes. I took two high end pairs of shoes to be cleaned up and…read moreI can't believe what a spectacular job they did. This is my new find!!!

Low balled me on my items and sold me an item that's missing a bunch of screws and turns on but…read moredoesn't function properly. The guy said "everything's there and it works" but not true at all.

I love this shop! The staff is always friendly and the assistant manager Beatriz always goes above…read moreand beyond to help me out. I've always been able to find amazing deals here on merchandise from jewelry to bicycles. Anytime I've gone in the shop is always clean and organized.

Went in to get sized for a ring, the lady kept picking her nose then basically put the ring sizer…read moreon the other side of the counter and told us to go get it... Don't know if we were being stereotyped or she just doesn't know how to deal with people. I will not be bringing my business here nor can I recommend them. Bad service, bad attitude, bad selection. This shop is the reason why internet sales have shut down boutique stores. We come to small shops for the service and the personal touch. Not the selection or the price.

Got my watch resized here. Took only a few minutes -- they were friendly and quick. Would come back…read moreagain!