I would give Jay's ten stars if possible. I had two transactions: my wedding ring redone with an…read moreupgraded diamond and a custom piece I wanted for a long time, but hadn't found a jeweler I could trust until I met Jay. When you envision a custom piece, you can only hope the jeweler understands and shares your vision. Jay nailed it!!! It turned out better than I even dreamed it could. Jay is definitely a jewelry expert with many years in the biz and a wealth of knowledge about diamonds and all things jewelry. It is very important to have a comfortable relationship with a jeweler. Jay knows how to make a random drop-in become a lifetime customer.

I've been into this place twice. The first time ima to get a Cartier bracelet polished. The first…read morething this guy does is grab his loup and starts evaluating the authenticity of the bracelet. I didn't ask him to. I wasn't there for authentication services. I know because I night it from Cartier. He has comments like "are you sure this is real?" I'm not sure if it is? Where did you buy it?" Blah blah blah... dude. I'm here to get it polished. Period. I left and took it to another jeweler to get polished. A couple weeks ago I go back to have him give me an offer on a 1.10ct VS1 G color diamond in a platinum setting. Real mined diamond. And the cost to mount a single lab diamond in an earring setting. The moment I hand him the lab diamond... again with his unsolicited opinions... "I hope you don't pay anymore than about $175 to 200 for this... lab diamonds are sooo cheap blah blah blah" DUDE... I don't ask your opinion. I asked what you'd charge me to mount it. If you want unsolicited advice/opinions.... HES YOUR GUY!! PS his offer on that diamond set in platinum was $700. Interesting how you thought a 25 year old ring was a lab diamond (lab diamonds didn't exist 25 years ago) that you offered $700 for set in platinum but in the same visit you told me you rendered your opinion on what I should have paid for the lab diamond I had. Save it. My message remains the same. I went there twice thinking you went out of business and there was a new jeweler but you merely moved around the corner. (PS another jeweler offered 200% of what you offered.) Maybe if someone asks you "do you think this is fake?" Or "what should I pay for a lab diamond..." You answer them. Instead of injecting your unsolicited feedback.

I honestly couldn't be happier with my wedding band. My engagement ring is a little unconventional,…read moreand I was set on getting a band that fit just like a puzzle piece in top of my engagement ring, so when we walked into the store and told Mr. Praful what I had in mind, he immediately said he could do it (many other people we saw said it was a bad idea, tried to convince me that my idea of a band was to manly lol so I was stoked). He made it a wonderful experience for both me and my now husband. We hand picked the diamonds we wanted the band to have encrusted, we talked about the design and prices and, let me tell you, YOU HONESTLY WONT GET BETTER SERVICE ANYWHERE ELSE. I am so happy with the final result, and I am so proud to wear my custom wedding band every day. I'll honestly just keep going back to this jewelry store forever for all my needs and future anniversary presents. 100% recommend.

My fiancé and i went in to shop for a wedding band. Owner was very nice and appeared knowledgeable…read moreabout diamonds. However, the band I had my eye on was labeled $600 yet when my fiancé asked the owner how much it was, the owner ripped the tag off and said it was $850. Needless to say, we walked out and took our business elsewhere.

Great little jewelry shop in north central Phoenix. I've been coming here for years. They've…read moreappraised my Rolex and some other jewelry for me, and I've purchased a few items for my wife, most recently a beautiful sapphire ring for our 10th anniversary. Nice selection of gemstones, wide variety of jewelry. And importantly, their staff are consistent, knowledgeable, personable and I really enjoy each experience I have in their store. Great place to get your next gift!

I first came into Burland back in 2016 when my husband and I were getting engaged for my first…read moreengagement ring, I really wanted to shop in a pop and mom shop for our rings, as it felt more special and personal than a big retailer. We then came back in 2017 for our wedding bands, and in 2022 for a second wedding band for me and resizing. Throughout all these years, I have put my rings through the wringer, and they've held up wonderfully! This year my husband and I decided to upgrade my ring, we initially thought to buy a new ring altogether and placed and order, but after some thought, we came back and spoke with Marc, who completely understood the sentimental value of my original ring. He had us sit down and discuss what stone size they could make fit, the quality of stones (they carry natural and lab grown), that they could make my original center of my ring a pendant, and man did they deliver! I will forever be coming back for any of my jewelry needs.

I had a Cuban link chain from Macy's that broke at the clasp, and when I reached out to Macy's,…read morethey referred me to this little shop--and I'm so glad they did. I messaged them on Yelp and got a quick, friendly response. When I came in, I was literally in and out in under five minutes. The repair itself took about 30 seconds! Darren greeted me warmly, walked me through my options, gave me an accurate quote right away, and handled the repair on the spot. He was professional, polite, and clearly knew his stuff. What really stood out was how efficient and transparent the whole experience was--especially compared to other places that gave me the runaround or couldn't even quote the job. Everyone at the shop was kind and professional, and I genuinely look forward to bringing more business their way. Highly recommend!

Thank you for the response. A few facts for anyone reading:…read more The Rolex runs. I have since received a legitimate service quote of $1,500 by a specialist, but candidly could have sent it to WatchCheck. The GP at a hair more. You quoted $6,000 then offered $700 for both watches. You are now claiming $14,000-16,000 in restoration costs. Those numbers just are not accurate in any world... These watches are being serviced. They weren't beyond repair... they were beyond your interest in being honest. Vintage watch service specialists exist that are not predatory. This is not one of them.

Really nice jewelry store and great customer service. Dominick offered to clean my jewelry at no…read morecharge. Sparkled it up and it looks great. Sheena the manager was so pleasant and willing to show me pieces I was admiring. They did a repair for me and I'm very pleased with the result. Great place to do business. I highly recommend Scottsdale Fine Jewelers.

Staff very friendly and helpful. Nice selection available in their showcases and assisted me in…read morefinding what I wanted.

Tool selection was really good. Service was great. They showed me a Dewalt saw not out on the floor…read moreyet. Made me a great deal. Highly recommend!

I've done business with this shop. They are top notch in the sense of fair friendly and…read moreknowledgeable on buying and selling. Check them out.

Benny is very Customer service oriented and so helpful. Would recommend him. Nice guyread more

Such great service! Revived a sentimental necklace for me with no trace of being broken…read more Quality work and has gone out of his way multiple times to help me, including giving me a jump when my battery died after dropping off some jewelry for repair. Would send everyone here. Also has a nice selection of jewelry and purses for sale too!

Low balled me on my items and sold me an item that's missing a bunch of screws and turns on but…read moredoesn't function properly. The guy said "everything's there and it works" but not true at all.

I love this shop! The staff is always friendly and the assistant manager Beatriz always goes above…read moreand beyond to help me out. I've always been able to find amazing deals here on merchandise from jewelry to bicycles. Anytime I've gone in the shop is always clean and organized.