1. Prava Stone Works

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Long Island, NY

Prava Stone Works

5.0 (1 review)
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Services - Prava Stone Works

Countertop refinishing

Countertop removal

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3 years ago

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Goated Coatings - Botched epoxy job- Floor bubbling

Goated Coatings

(2 reviews)

Greenpoint

Rashawn's work turned out to be a complete disaster and he has disappeared. When he tried to fix…read moreit, it only lasted a couple of weeks and looks worse. He does not respond. He does not honor his warranty. A complete nightmare. DO NOT USE THIS GUY.

do yourself a favor and find another company to do your work. after an 11 month deployment…read moreoverseas, i came home and wanted to upgrade my garage floor. reached out to goated coatings and spoke go shawn, we discussed my project abd i had a budget after saying he needed to think about it he called right back and said he would get it done for me. he wasn't forced to take the job but he did he mentioned may 17th, then 2 days later i called to confirm and shawn said no there was rain coming and he needed to complete a job in ct. i was advised it would he the 27th, i mentioned over text it was a holiday then i received an email with confirmation for may 29th. i signed a contract with him and waited, i messaged him the night before, he read the mesage and never responded. i woke uo early and called him and his office and him and haven't heard anything. called all day and nothing. i am so disappointed that this company turned out to be a scam and so unprofessional. i waited half a month to have the garage floor done and this was the outcome. maybe taking him to court will teach him how to be a professional and a man of his word. do not make my mistake, get someone better, you deserve it.

Ny Stone Kitchen Depot

Ny Stone Kitchen Depot

(7 reviews)

Greenpoint, East Williamsburg

I had granite ciuntertops installed recently. First let me say the sales person I dealt with was a…read moreyoung man late twenties Asian Jason. I noticed when I came in they didn't even greet you, so I just went over to the guy close to the door when you come inside. NO ONE said hello. It was amazing how many reviews I read and majority of people would agree they are not friendly. The process of dealing with the salesperson was annoying. He had an attitude and got nasty after he got the deposit. I had called simply to find out when they were going to come measure three days later because I didn't hear from them . So naturally if you give someone a deposit you expect a call follow up. I CALLED and he said the schedule was not out and said I told you three times as if I am a child. Mind you I had to let him know there is no need to be unprofessional and I am patronizing your business. . He then followed up a few hours later to tell me when they would measure. The measurement guy was kind and professional. . Now where it was weird was with the final deposit. I was going to pay with a personal check, but my sells rep said we don't take personal checks when I checked prior to installation. . Make sure you ask questions. My sales rep also said they don't seal the granite. It is already sealed. Hmm I watched the installer do it after I inquired. Granite must always be sealed or liquid can damage the stone . Last the sales rep got an attitude because he told me I can pay with cash. . I said well they would have to sign the invoice stating 0 deposit. His response was I would have to come in the office. I work long hours and don't have time to go back up to their store. I was also not comfortable handing someone over a 1000 in cash and no receipt. This part I thought was unprofessional. Also, if you are requesting cash there should be no taxes. So when the installer came he wanted the money other half before they nstalled the countertops. Generally you install then the customer pays balance. I showed him the cashier check I had made out to their company prior. THE installer gave me a very hard time as if he came and I didn't have the money. I explained I already confirmed with the sales rep if I could pay with a cashier check.. It really was unprofessional and then he snapped a picture of the check SMH . . I like most folks like things to run smooth , which it did at the very end . I think it's wrong to put a customer through all that. He gets on the phone and talk to the sales rep in his language , so I don't know what he is saying. Shady! My sales rep also seemed annoyed if I inquired about something with my countertops prior to installation. His attitude was totally different before he got the deposit. . You would think after the pandemic with so many companies going under , they would be kinder. I would not buy from them again because of my sales rep who attitude changed after he got my deposit. Also , I was very turned off the way the installer acted telling me they only take cash. Sad because I was about to get cabinets too But after my experience and reading others I know I made the right decision. Only good thing is the countertops look nice. One of the installers told me we will call u when we are finish , as if he didn't want me to walk around or come in my own kitchen. SMH

So where to begin.... Over the course of 10 days, the contractor asked me to be his girlfriend,…read morethen extended his arms for a hug. I said no and then he asked if he could sleep over. That's when I started walking around my house with PEPPER SPRAY. I didn't say anything to the company at that time because I paid cash and was worried the work wouldn't be completed or done poorly. In the end, I was right.ot a "cash discount", which meant I didn't have to pay $1000 for the tax. We used Google Nest to translate because he spoke no English. I didn't feel comfortable having him close to me to see my phone, so the Nest stayed in the kitchen. He dropped it and didn't mention it to me until I asked. My $60 garbage can was in the backyard but still managed to put a substantial dent in it. After talking with him in the kitchen one morning, he followed me to my stairs and stood at the bottom. I stopped a few steps up because (from his body language) it seemed he had every intent on following me upstairs. One day, he couldn't come because I had an appointment scheduled and my dog would be home by himself. The contractor said to lock him up in the bathroom upstairs. How did this man know I had a second bathroom upstairs? I'm guessing he was in parts of my home he had no business in. He finished work for the day and I began to organize a closet. He walked back into my home and stood about 18 inches behind me. I was holding my pepper spray because I thought I'd need it. On his "last day" he asked for a hug and SLID HIS HAND ON MY WAIST! I told him I had to go out around 1:45 pm. He was done and only needed to put his tools in his car. Maybe a half hour to load up, right? I stayed in my car until 3:45, watching for his car to leave. I stayed out of my home for close to an hour and half because of what felt like predacious behavior. Check out his work. Oh and the owner of NY Stone did not believe me about his worker's inappropriate behavior. Oh, did I mention he used my bath hand towel as a rag for the tile installation? His work went downhill. He reconnected my dryer duct with old tape which didn't hold. It disconnected while the dryer was running, letting all the fumes into my kitchen. Let's see, he installed part of the faucet upside down (the word "moen" was even upside down) causing a constant drip/stream of water when it was "off". And apparently, city code is not a priority.... A regular outlet was installed under the sink instead of a GFI. I was told it wasn't a problem and just to flip my breaker if there was a problem. And the backsplash, some tiles are bulging while others are pushed in. There was no caulk/silicone where the tiles meet the countertop. The grout has started to chip so my sink area isn't waterproof. The owner says that this was normal and wouldn't fix it, so now I have to pay someone else to fix it. I'm sure Small Claims Court will award me the cost to have it redone. And he let a neighbor into my home without my permission.

SMC Stone - Not much to look at on the outside but a gigantic selection on the inside!

SMC Stone

(14 reviews)

Greenpoint

This place has an amazing selection and it showcases it by offering stone/countertop fabrications…read moreof things in all sizes - as small as a lobster etched out of stone to large ostentatious stone pillars. I would say this - this place is like going to a high-end designer clothing store - you are going for the label, quality and wow-factor of the product. However if you don't need that because you are buying a plain white t-shirt, consider elsewhere unless you are up for getting into some serious haggling. For a quartzite (natural stone) off-cut leftover from a slab with the dimensions of about 89 x 30 (I overestimated) I received a SMC quote of $2400. However, I also knew prices for a whole slab of the product I was looking for were being sold online for about $1800 (excluding delivery). I came back to SMC after having a template of the exact piece I needed because with appliances, the measurements were reduced to roughly 44 x 30 - plus I wanted a 4" backsplash and the quote I received from SMC was a total of $1300 (including delivery to Manhattan). An additional piece of the quartzite (24" x 6") I wanted for a bathroom saddle, I was told it would be $120. I nearly gagged because I knew that I just came from another place in the Bronx who charged $40 for a saddle. When I commented about how expensive it was, the SMC seller knocked off $20 from the price quote. While I understand the other comments about the place being no-frills and being willing to negotiate, ultimately the amount of energy it would take to haggle down to the price that would be reasonable for what appeared to be excellent product when you could go elsewhere and get good-enough product with a backsplash and two saddles that totaled at least 60% less than SMC pricing $1400 quote was a no-brainer for me when I only needed a good enough countertop quickly for a first home purchase that I would probably re-sell or rent out one day. After the renovation is over, I will start saving up for my dream home with my dream SMC countertop.

I am an architect by trade and live close to SMC STONE. Needed a special size stone threshold cut…read morein order to install a new door. SMC has a decent selection - however, their pricing is standard (don't think you can get a deal with them). Worst of all, their staff was just the rudeless, non-friendly people you can find. I asked him to "rush" the job for me as it is only a retangular shaped standard dark granite, his response was - well, your rush is not my problem....while I was thinking on what to do, he walked away and left me feeling helpless. I walked out and called - ATA STONEWORKS, INC. They saved the day. Prices are less and most importantly, he was so helpful and is able to get me my special sized granite in one (1) day!!!! They are just 4 mins. driving time from awful SMC stone. If you read this review, please try ATA STONEWORKS!!!!!

Prava Stone Works - countertopinstall - Updated October 2026

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