The address is 8636 Hulan and restore I want to shout out a…read morebig thank you to the employee Drew He saved me in the intense cold I was trying to install my windshield wipers And could do it My hands were frozen He saved me . A big giant Thank you Drew. Blessings to you. Charlene Oliver

DO NOT COME TO THIS AUTOZONE UNLESS DIEGO IS WORKING! I just had the most absolutely horrific…read moreexperience dealing with store manager "Maria" (which was a name that was given to me by an employee when the "store manager" would not disclose her name). Diego is absolutely amazing, he replaced my cars battery and my key fob battery and reassured me I could come back at anytime for further assistance. All I needed today was a key fob battery and the terminals checked on my new car battery, since the key fob has been very inconsistent. After being flat out told by a while female employee with light brown hair and green eyes "we don't do that" she then said she would get the store manger and I quite literally begged her to. How do you work at an autozone and you don't and won't check the terminals on my car to make sure the battery is installed correctly? Then here comes Maria, who YELLS at me from the farthest register from the front that "you will have to wait until the line is done because I have deliveries to prepare." I then proceeded to wait in the store for 25 minutes, asking chatgbt and fellow customers. THAT is how my issue was resolved, a kind, wonderful fellow customer who overheard my conversation and told me that it was a "really simple and easy process" he even escorted me to my car and DID IT FOR ME! He does not work for the company but went ABOVE and beyond to resolve MY issue while the store manager threw a TANTRUM over how busy her store is- I'm not sure if she knows this, but a busy store actually BENEFITS you as a store manager. MARIA, I BEG YOU, PLEASE SEEK A NEW JOB AND TAKE EVERYONE EXCEPT DIEGO WITH YOU! I have no idea how the YOUNGEST employee in the store has the most knowledge and BEST customer service, I will never return to this autozone again, I have never seen a grown woman behave in that manner and I would greatly appreciate if someone could order a wellness evaluation for her, I have never been screamed at from across a store, so if YOU don't want to be screamed at from across the store, DO NOT COME HERE!! Sam Timmons has a shop on University that will do EVERYTHING autozone SHOULD be doing and more and better yet, HE WON'T YELL AT YOU! Please RECONSIDER if you are needing any vehicle assistance or products, or at least do yourself a favor and make sure DIEGO is working.

Had a really solid experience at O'Reilly Auto Parts. We were approached by someone who actually…read moreknew what they were talking about, in which already puts y'all ahead of the game. I came in not 100% sure what I needed for my bike, and Dwayne didn't just guess or try to upsell me -- he asked the right questions, looked things up, and made sure I walked out with the correct parts the first time. What stood out most was his excellent customer service and knowledge in auto parts. Dwayne was patient, helpful, and didn't make me feel rushed or clueless. He actually cared to get me the right parts! The store itself was clean, organized, and easy to navigate. Prices were reasonable too -- not the cheapest on the planet, but fair for the level of help you get. Overall, if you want a place where people actually help instead of just ringing you up, this is it. Definitely recommend. Ask for Dwayne he knows his cars and Harley's. Thanks Dwayne you helped my husband out tremendously today!

After struggling for a few weeks on my Tundras fuel system I decided to call O'Reillys for a plug…read moreon a line to rig it with no flex fuel activity. I spoke to a man named Gus. I asked for advice on the fuel pump (being in part sales for small engines I understand things cannot be diagnosed over the phone). This man went well over and beyond customer service expectations. He was knowledgeable and was not afraid to show it. Gusto helped me rule out a few things which led to the fuel pump. If only every store had a Gus. Hands down the best experience. If you go there please ask for Gus.

Kris and his staff perform the best repair and maintenance on European cars I have ever…read moreexperienced 40 years of European car ownership

If you have a Volvo or a Saab there's literally nowhere else you should go for any repairs, oil…read morechanges, tune ups or inspections. The guys at Gorecki, from the owner on down, are honest, great at their work and efficient. I have a Volvo XC90 with 140k on her and she runs like a top. Autobahn wanted to charge me some crazy amount for some issues with the sway bars and alignment. Gorecki got it done and for half of what Autobahn was quoting. These guys are the best at what they do.

Needed a broken windshield wiper replaced right before close that I couldn't get off. Another…read moreassociate tried to help but wasn't successful. However JESSIE helped me out right away and made sure I was taken care of.

I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

What an outstanding crew of technicians, took the time to help me with a problem caused by another…read morecar repair shop . Thank you guy's

Auto Center 100% great! I had been stranded, got a tow truck to jump meI called and DUSTIN over and…read morebeyond helped me! I went to Mcart location to get the battery and NO one would help me! DNT go there! If it was just one person, I would have spoken with the manager! But it was ALL of them! See the review for them! Called Oakmont location back and Left after SCOTT the mgr said yes! Come down! I pulled up and D helped right away! This is what customer service Is about!!! They had my mind at ease and went over and beyond to help! Actually cared what was going on! Thanks to them I feel so much better! Great experience at Oakmont TX location. Everyone was great! Thank you all !

I called in ahead of time to make sure they had the part that I needed. They told me they had it…read moreand I could get it once I was there. Drove all the way there and walked in and said I was here to pick up the part and the guy said oh yeah about that we don't have those anymore. Keep in mind that I called that store 20 min earlier. So yeah wasted my time. Be careful.

I have been to this store 4 times and every time had my order messed up, sent back to the warehouse…read morefor some stupid reason, or the staff tries talking me into the wrong parts. I hate this store with a passion and have given it too many chances.

It's sad to say this location is closing and I have use this location for the past 15 years. All of…read morethe attendants here have always been very professional and very helpful. I have always patroned this business because of the customer service and low prices of the auto parts. There has always been a variety of items available in stock. It is very sad to see one of my favorite auto part stores close.

I got 4 brand new tires from the pep boys in Fort Worth. I drove not even an hour and 30 minutes…read moreaway just to get stuck on the side of the road because it was not installed properly. I had a tow truck put on a spare and was told the pep boys in Waco would take good care of me. That was a LIE! Pep boys in Waco charged me for the new tire they put on at the instructions they received from their manager which is not answering now. Pep boys in Fort Worth talked to the pep boys in Waco to tell them not to charge and that I shouldn't pay as it's their fault and pep boys in Fort Worth was and is going to refund me all my money for this now and the tow truck. Terrible customer service I paid $600 for new tires just to end up paying $200+ in repairs for them not being put on.

Rafael was very friendly and professional. My husband knew what he wanted and Rafael took us right…read moreto that model. After a test drive he invited us into his office to discuss a purchase. He did not make my husband feel pressured. Just like that he had a sale and were ecstatic with our new Lexus SUV. Kudos to a very sincere and knowledgeable saleAmanda like Rafael! Best we have ever had. He is the epitome of the Sewell standards! Marcia and Woody Mathews

Hands down the best service I have received from a dealership. I recently bought my brother's Lexus…read morefrom him and now that I have a Lexus and been getting it serviced through Sewell I'm already looking for my next Lexus purchase through them. Amazing customer service and the communication is great while you're getting the service done. 5 starts to all those that helped me in my last experience (Danny and Payton)

I appreciate that they take their time to make sure everything is right and done correctly. But…read moredon't come here if you are in a rush or looking for convenience. Took an hour and a half for an oil change. Nice people, great workers, just takes a really long time to get something that can be done in 15 minutes down the street like a simple oil change done. You get what you pay for. So that's nice as well. Just wasn't expecting to sit in their lobby for an hour and a half.

I was having a day, it was raining, new puppy trying going on, then weekday do I get?, a nail in my…read moretire. So I go to Firestone, and they got me right in! I was in and out in 30 minutes! The guys working did a great job and were so friendly and understanding (i was in a bad mood, having a bad day.) They even are pet friendly and let my puppy run around the lobby. And the best part? They didn't even charge me to fix the tire. Overall above and beyond!

I purchased a alternator online for In store pick up for my sister who lives 60 miles away. She…read moreshows up with confirmation number and they ask for MY identification before they give it to her. WTH? Really, it's already paid for online. The on duty manager refuses to give it to her and she calls me. In short, I explain I'm assisting my sister from a far. He wants me to come show him my information from 60 miles away. Seriously, instead of arguing... I tell him to refund my money and we'll buy somewhere else. He quickly changed his tune, gave her the part. However, he refused to take the core and refund my $35 dollars. What a jerk! With that being said... I had to take the core to a different location to get my core deposit back. Please enjoy your single star rating! I will NEVER return... Auto Zone has earned a new Customer.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!