Ogi and Robert are the absolute best! They are a pleasure to works with and they are as trustworthy…read moreas they come. They're just genuinely good people. I have had some less than stellar experiences in the past trying to deal with car problems and feeling like I wasn't being respected or taken seriously but Ogi and Robert make me feel so comfortable and always take the time to explain everything and walk through all the options. I started going to them when I was in college and will keep going to them as long as they keep doing what they're doing. Over and over again, I continue to be impressed by my experience with them. I cannot recommend someone more. They spent a lot of time with me recently figuring out some confusing and frustrating problems with my fairly new car where they really went above and beyond to help get the problem solved. It brings me such peace knowing that when I have a problem with my car, there are people like them around.

Always 5 stars! Ogi and Robert are phonomenal. We've used them for years for our cars and our…read morechildren's vehicles too. They are reasonable, kind, professional and honest. If you want your car fixed right, be sure you take it to them.

It's honestly hard these days to find a trustworthy auto repair shop -- or a trustworthy business…read morein general. That's why I'm so grateful to have found Fort Worth Auto Garage. From start to finish, the experience was excellent. The team was professional, honest, and took the time to clearly explain the work that needed to be done. There were no surprises, no pressure, and no unnecessary upselling -- just straightforward, quality service. The work was completed quickly, and the pricing was more than fair for the level of care and expertise they provide. When you find a place you can truly trust with your vehicle, you make sure your family and friends know about it -- and that's exactly how I feel about Fort Worth Auto Garage. I highly recommend them to anyone looking for reliable, honest, and top-notch auto repair service.

The reviews for this place are excellent and so I decided to take my Tacoma to them to get some…read morework done. The truck is fairly old so, among several other things, they quoted new shocks and strut assemblies. After getting the truck back and driving a few days back and forth to work I noticed that it always had a pronounced lean where the passenger side of the vehicle was riding several inches higher than the driver's side. After calling to confirm, Phil stated that they had done an alignment and had even verified the ride height/level. The truck was definitely leaning though so something was not right, I took it to the Toyota dealership and they showed me the issue. Fort Worth Auto Garage had installed the wrong shock and strut assemblies on one side of the vehicle. I don't believe Fort Worth Auto Garage actually did an alignment or a ride height check, because it surely would have been noticed that the incorrect parts had been installed on one side of the truck. That being said, once I confronted Phil with this information he did agree to install the correct parts so eventually it was fixed. Fort Worth Auto Garage do have reasonable prices, however they seem to be a bit sloppy with their work and they do not seem to pay close attention to details, such as part numbers.

Professionals & honest individuals knew what they were doing and I will definitely be back.read more

Fast Honest Service, This Seniors is a place you can depend on. I have been going to there Honda…read morerepair shop for years, then purchased Highlander, and now I use Lexutech only that way all your repairs are on computer so you can call and ask. Happy Trails Chris Gotcha

I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!

I was looking for a Lexus. I stopped by Sewell Lexus of Ft Worth to test drive a couple of cars. I…read moregot the most amazing sales person: Spencer Vaughn. He was knowledgeable and very easy to work with! Good dealership.. great sales person!

Just did a walk in for a state emissions test and they had me in and out in less than 15 minutes…read more Price was very reasonable and they were very friendly and welcoming!!

Barely got here with a faulty fuel pump, was quick and easy and the guys did great. Good location…read moreand friendly guys

The staff at Grumpy Automotive provided excellent customer service. I am from Mississippi and…read moreneeded a diagnostic test to determine the issue with my vehicle. Not only did they perform the diagnostic, but they also fixed the problem promptly and professionally. I truly appreciate their outstanding service and willingness to help. I highly recommend Grumpy Automotive to anyone in need of reliable automotive repair services.

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

My advisor is Kevin Meijah. Previously I was working with Roman O., and he was amazing. One could…read moreunderstand how being with the same advisor for so long, then having to change was a bit nerve wrecking. Nonetheless, Kevin time after time has shown immediate attention to my needs/concerns. Every time I come in, this young man is on the move and being attentive. Car wash has been down due to construction, and he STILL washed my vehicle. Very communicative, efficient, and always greets my wife and I with a smile. This is the kind of service that brings me back to Park Place, and this is the kind of service I brag about to co workers when they ask where I take my car to. I know it'll get taken care of, and my mind is at ease once I drop the car off with Kev. We hope to see him do bigger and better things, as we have referred family/friends to Kev.

Very courteous and considerate and they do the repairs RIGHT. Two years ago we bought a 2013…read moreMercedes from a private seller that ended up with a LOT of problems due to inconsistent and unprofessional maintenance. The transmission was replaced at a shop that supposedly specialized in European cars. That repair actually created more problems. In frustration we took it to Park Place for truly expert help. They kept it running for us until a new problem had a repair cost that was far beyond the value of the car. They gave us a very generous trade-in value on a pristine 2017 GLE350 that had been serviced at Park Place its entire life. We bought it BECAUSE of the regular service at a place that earned our trust. We were delighted to have NO repairs needed on its last service. Jason in Service and Zane in Sales were courteous, efficient and excellent!

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.