I made an appointment to have my breaks replaced. When I brought it in, Ray and crew said I didn't…read moreneed to replace yet. What?!? A care repair place that's honest?! I was so grateful! I was taking a little road trip the next day and wanted to be sure. They even put air in my tires! This was my first interaction with Ichiban, but it definitely won't be my last. So nice to have an honest auto repair shop!

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Owner is super nice & down to earth! My car needed new control arms, suspension, struts, tire rod &…read morefixed within 1 day! It's been 3 days and no issues and feels like driving a brand new car! Highly recommended -Franklin

Saved me big time. Was 50 miles from home and got a critical battery charging failure indicator in…read moremy BMW. Called these guys up, they got me in right away, provided accurate and honest diagnostics, completed the repair same day, and saved me a ton of money/time/hassle in what could have very easily been a much more stressful and expensive situation. Go out of your way to bring your car here

Been dealing for over 20 years with my many Saabs. Never dealt with anyone more honest than Chris…read more Excellent service. Highly recommend this service center. You will never have to worry about being taken advantage of.

If you have a Volvo or a Saab there's literally nowhere else you should go for any repairs, oil…read morechanges, tune ups or inspections. The guys at Gorecki, from the owner on down, are honest, great at their work and efficient. I have a Volvo XC90 with 140k on her and she runs like a top. Autobahn wanted to charge me some crazy amount for some issues with the sway bars and alignment. Gorecki got it done and for half of what Autobahn was quoting. These guys are the best at what they do.

Sadly I'm unable to give a good recommendation for this business. A neighbor suggested this…read morebusiness and I reached out. Communication was good initially and we discussed the potential issue(s) and an estimate to have repairs done. I informed him he could stop by to take a look and provided my location. After that, nothing. I gave it more than a day as I understand people get busy but there was no other communication. No contact. No I'm busy, no rescheduling, no apology. Nothing. Bad for business and an awful way to treat a potential customer

Quality work and affordable service he is definitely willing to go the extra mike to satisfy the…read morecustomer

Service requested is Tire change and affordable. nothing special Normal service. overall it was…read morenice should try if you want an affordable repair

Trusted neighborhood auto service. Kind, fair, I always recommend them to friends and familyread more

Polite, hard working, and wise. The owner is upfront and reasonable, and does great work!read more

Car Care Center is not part of a franchise, just a locally owned mechanic shop. It doesn't have a…read morefancy lobby with big screen TVs and a Keurig coffee machine. That's okay, those are nice amenities but not necessary. What they do have are kind, honest mechanics that you can trust. Trust is valuable when it comes to auto repair as all car owners know. And a definite plus with this shop as well is that they are open on Saturday. Thank you Car Care Center!

For the most part my experience was good. I spent 516.00 for services rendered and they were to…read morecheap to give me a 20.00 discount just because I didn't have a physical coupon. I was told they would take care of me the next time I come in. However I don't think I'll be going back anytime soon. As a senior citizen on fixed income every little break helps. Evidently Brakes Plus could care less.

I came in to have my car realigned. Staff was courteous and communicated well. I was not offered to…read morebuy anything beyond what I came in for, and Javier had me out and on my way within an hour. I highly recommend coming here for your car needs. While I was waiting, I saw many other happy customers coming and going. Two thumbs way up.

omg my this guy too my car apart because a free vehicle inspection came with the oil change and the…read moreguy took my plastic bolts ap and left them off and didn't add the proper amount of oil that was needed if yo go to this place only let the Spanish guy do it cause the young white guy wit the glass don't have any knowledge about cars

Two weeks ago i stopped by Bolen's and informed them of a problem I was having with my vehicle. I…read morewas asked to call on Wed and scheduled an appointment. I decided to call on Monday to see if they had any openings and was asked to bring it in for repairs and service on Thursday morning. I dropped off the vehicle early in the morning on Thursday. I never heard from them all day so I called them in the evening only to find out it had not been looked at and to check with them the next day. So I waited till noon on the following day and called only to find out that it had not been touched. I told them to leave it there and that I would be picking it up. When I picked it up I was asked if I wanted to reschedule the following week. I don't play those games so I took it to a business with professional customer service Robert

At first they were not off to a good start in my mind but after experiencing this little detail, I…read morewas blown away by their response. I had left my charging block at the shop on the couches they have in the lobby, and so I called again after I got a shuttle to my appointment and they were very prompt not only to answer the phone, but to help me look for the charging block as I thought it was in the shuttle, but then they later found that it was on the couch and they texted me through their service updating machine just to make sure that I know that they found my device. Did they have to do that? No. Did they have to message me that they found it? No. But they did anyway, and they also finished my timing belt earlier than expected and instead of saying, you have to come and pick up your car or you can't pick it up until Monday. They helped me figure out a situation to where I could still come and get my car even after hours.

Don"t. Horrible. These guys won"t look you in the eye, they are so full of it. Took my car in the…read more first time. Stalled on the way home. Turned around and luckily made it back. They had it for another week. Went to pick it up. Check engine light was on as I was driving out of their parking lot. Turned around. They had it for another week. $2800 and three weeks later, pick it up and things seem fine. One week later check engine light comes back on. Take it back to them. Catalytic converter is now bad they say and that will cost me $3000. No thanks.

My experience at Fort Worth Automotive has been nothing but a five star experience every time I…read morestep over the threshold. Starting with Steve and his professional second to none-staff. If you want to know how amazing this place is just pass by Fort Worth Automotive 4850 Benbrook and look at the parking lot ,that speaks volumes alone. if you're looking for a trustworthy mechanic, that puts out excellent work do yourself a favor and stop by Fort Worth Automotive and ask for Steve. you can come back here and thank me later.

Great to have experts who know the business and are trustworthy! This place is a keeper as a top…read moreauto problem solver! They do the work required and do it very well! Now my #1 go to in Ft Worth/Benbrook.