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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (1 review)

    Western Hills/Ridglea

    I purchased a alternator online for In store pick up for my sister who lives 60 miles away. She…read moreshows up with confirmation number and they ask for MY identification before they give it to her. WTH? Really, it's already paid for online. The on duty manager refuses to give it to her and she calls me. In short, I explain I'm assisting my sister from a far. He wants me to come show him my information from 60 miles away. Seriously, instead of arguing... I tell him to refund my money and we'll buy somewhere else. He quickly changed his tune, gave her the part. However, he refused to take the core and refund my $35 dollars. What a jerk! With that being said... I had to take the core to a different location to get my core deposit back. Please enjoy your single star rating! I will NEVER return... Auto Zone has earned a new Customer.

    From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

    Advance Auto Parts - There are no exceptions on this anywhere!  I didnt include the entire sheet due to account information.

    Advance Auto Parts

    (4 reviews)

    Western Hills/Ridglea

    I used to enjoy working with the friendly knowledge staff that used to really care! TheThe last…read moreseveral trips have gone down hill drastically, to where I need to share. We were not greeted or asked if needed help, ok . Get to counter. Guy rings us up, little interaction at this point. Now I hand him a printed off E gift card! "WHATS THAT" so I explained and he called over help where I was told what a real gift card looked like, he even got them out to show what a "real" gift card looks like and that was a scam that I was tring to pull and they refused to accept e gift card tossing the printed copy back at me. I was shocked, and confused by the Accusation and the tone that all three of them where using. I even pulled it up on my phone to show them it was their own gift card and it clearly stated it was redeemable at any of their locations. I can not believe this is how Advanced choices to treat seniors in their store, and this is the the third time in the last few months.

    I usually expect the bare minimum at any auto parts store (I understand that y'all are busy and…read morecan't do everything) but Mark took the time to do everything and anything possible to help me solve my car issue. He helped me solve my immediate issue and also preemptively helped me solve an issue that was due to fail without notice, saving me from being stranded. I appreciated his recommendations I really appreciate his help and will make a point to get my auto parts here.

    Autozone - autopartssupplies - Updated May 2026

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