I purchased a alternator online for In store pick up for my sister who lives 60 miles away. She…read moreshows up with confirmation number and they ask for MY identification before they give it to her. WTH? Really, it's already paid for online. The on duty manager refuses to give it to her and she calls me. In short, I explain I'm assisting my sister from a far. He wants me to come show him my information from 60 miles away. Seriously, instead of arguing... I tell him to refund my money and we'll buy somewhere else. He quickly changed his tune, gave her the part. However, he refused to take the core and refund my $35 dollars. What a jerk! With that being said... I had to take the core to a different location to get my core deposit back. Please enjoy your single star rating! I will NEVER return... Auto Zone has earned a new Customer.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My SUV needed some maintenance done.I wanted to get it done pretty quickly. So, I called before I…read moreheaded to Pep Boys. She said,they can do a Coolant exchange but, I needed to get there in an hr. I headed over there and checked my SUV in with Kat, a friendly and talkative Cashier. She said, the wait would be about 45 minutes. She told me where the waiting room was and where the bathrooms were. My vehicle was serviced right on time and the price was less expensive than the Meineke quote. They also do a complimentary Tire check and Windshield Wiper check. Thanks, Pep Boys for servicing my SUV, offering a competitive price and for great Customer Service.

when I was picking up my vehicle, I placed my hand on the gentleman's back and said " I know that…read moreit's not your fault that it took four hours to get the vehicle done" Because it actually wasn't his fault. They had to approve a voucher and then they had to go get the tires from elsewhere. That same employee called my rental car company and told them I assaulted him. So you guys are getting a 1 star review for lying. I did not deserve to have my car taken away for trying to be encouraging and nice. That same employee is going to be the cause of a lawsuit for you guys. You will lose much more than I lost. Have a great day.

I used to enjoy working with the friendly knowledge staff that used to really care! TheThe last…read moreseveral trips have gone down hill drastically, to where I need to share. We were not greeted or asked if needed help, ok . Get to counter. Guy rings us up, little interaction at this point. Now I hand him a printed off E gift card! "WHATS THAT" so I explained and he called over help where I was told what a real gift card looked like, he even got them out to show what a "real" gift card looks like and that was a scam that I was tring to pull and they refused to accept e gift card tossing the printed copy back at me. I was shocked, and confused by the Accusation and the tone that all three of them where using. I even pulled it up on my phone to show them it was their own gift card and it clearly stated it was redeemable at any of their locations. I can not believe this is how Advanced choices to treat seniors in their store, and this is the the third time in the last few months.

I usually expect the bare minimum at any auto parts store (I understand that y'all are busy and…read morecan't do everything) but Mark took the time to do everything and anything possible to help me solve my car issue. He helped me solve my immediate issue and also preemptively helped me solve an issue that was due to fail without notice, saving me from being stranded. I appreciated his recommendations I really appreciate his help and will make a point to get my auto parts here.

Finding a good car repair shop is a lot like trying to find a unicorn in the dark while…read moreblindfolded. However, you can take the blindfold off, turn the lights on, and gaze upon the unicorn that is the masters touch. These guys are the kind of guys that I'd trust watch my newborn baby. Affordable, knowledgeable, and technically competent, are a few words that come to mind when describing TMT. In all seriousness, the best car repair shop in cowtown.

Used The Master's Touch for the first time and was very impressed. The communication was great and…read morework was done in a timely manner. I think this will be my go to for vehicle maintenance in the future. Thank you guys for the great service!!!

Great place I have been bringing all of my vehicles for the past 2 years here never had a problem…read morealways great customer service and don't mind answering any questions you may have

So with the state of the world the way it is right now, I was on a wait list, but they were able to…read moreget me in sooner than I originally thought an honored a coupon for some $$ off! That was amazing. And the whole time I waited they kept me updated as I moved up the list. Once I showed up a gentleman came out did a super thorough inspection of the full truck. If only the dealership could be this good when you go in for service. Lol. But they did the bedliner, they called me when they had a concern with the power tailgate and the gap from bed to tailgate, everything was rectified, they even sent me photos after it was sprayed! The product looks great I had the truck back within a few hours of initial drop off. Awesome location, awesome staff! Super happy!

The staff were super friendly and helpful. My appointment needed to be rescheduled because of…read moreinclement weather, but they were very accommodating. They called me before my rescheduled appointment and let me know that someone had cancelled their appointment. They got me in for my truck liner and I couldn't be happier with the finished product.

These guys are great. I came to get a replacement battery, and they installed it for me for free. I…read morealso came for wiper blades, and they installed those too for free. It's great to have a place to pick up a few things for the car, and have great customer service too!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!