My favorite HFT locations. Easy access and well organized. Stepped in to see any great sales and…read moremostly just to window shop. Friendly staff and aisles are easy to navigate.

This location is super easy to access and exit, and in a great area of town! We attempted to order…read moreeverything online for pickup and found that isn't an option (only delivery or in-store shopping only). Glad we decided to shop in-person because we found what we needed cheaper in the store than online! A win for Father's Day weekend.

Everyone is friendly when you enter the store. They're quick to find the part i need, and order it…read moreif they don't have it. And it shows up quick too. Thanks Julien for helping me. Chris Gotcha Wilson

I had car problem yesterday was close to this part store. They was helpful alright straight in my…read morepocket had to buy a belt end up having to exchange the belt 4 times to get the right size each time the price changed. Thought it would be a quick fix had to buy a pullie as well but I can say this much they not Auto Zone or O'REILLY'S where they help and not just try to get a sale by the time it was said and done I wasn't happy with NAPA the rip off store

The address is 8636 Hulan and restore I want to shout out a…read morebig thank you to the employee Drew He saved me in the intense cold I was trying to install my windshield wipers And could do it My hands were frozen He saved me . A big giant Thank you Drew. Blessings to you. Charlene Oliver

DO NOT COME TO THIS AUTOZONE UNLESS DIEGO IS WORKING! I just had the most absolutely horrific…read moreexperience dealing with store manager "Maria" (which was a name that was given to me by an employee when the "store manager" would not disclose her name). Diego is absolutely amazing, he replaced my cars battery and my key fob battery and reassured me I could come back at anytime for further assistance. All I needed today was a key fob battery and the terminals checked on my new car battery, since the key fob has been very inconsistent. After being flat out told by a while female employee with light brown hair and green eyes "we don't do that" she then said she would get the store manger and I quite literally begged her to. How do you work at an autozone and you don't and won't check the terminals on my car to make sure the battery is installed correctly? Then here comes Maria, who YELLS at me from the farthest register from the front that "you will have to wait until the line is done because I have deliveries to prepare." I then proceeded to wait in the store for 25 minutes, asking chatgbt and fellow customers. THAT is how my issue was resolved, a kind, wonderful fellow customer who overheard my conversation and told me that it was a "really simple and easy process" he even escorted me to my car and DID IT FOR ME! He does not work for the company but went ABOVE and beyond to resolve MY issue while the store manager threw a TANTRUM over how busy her store is- I'm not sure if she knows this, but a busy store actually BENEFITS you as a store manager. MARIA, I BEG YOU, PLEASE SEEK A NEW JOB AND TAKE EVERYONE EXCEPT DIEGO WITH YOU! I have no idea how the YOUNGEST employee in the store has the most knowledge and BEST customer service, I will never return to this autozone again, I have never seen a grown woman behave in that manner and I would greatly appreciate if someone could order a wellness evaluation for her, I have never been screamed at from across a store, so if YOU don't want to be screamed at from across the store, DO NOT COME HERE!! Sam Timmons has a shop on University that will do EVERYTHING autozone SHOULD be doing and more and better yet, HE WON'T YELL AT YOU! Please RECONSIDER if you are needing any vehicle assistance or products, or at least do yourself a favor and make sure DIEGO is working.

I used to enjoy working with the friendly knowledge staff that used to really care! TheThe last…read moreseveral trips have gone down hill drastically, to where I need to share. We were not greeted or asked if needed help, ok . Get to counter. Guy rings us up, little interaction at this point. Now I hand him a printed off E gift card! "WHATS THAT" so I explained and he called over help where I was told what a real gift card looked like, he even got them out to show what a "real" gift card looks like and that was a scam that I was tring to pull and they refused to accept e gift card tossing the printed copy back at me. I was shocked, and confused by the Accusation and the tone that all three of them where using. I even pulled it up on my phone to show them it was their own gift card and it clearly stated it was redeemable at any of their locations. I can not believe this is how Advanced choices to treat seniors in their store, and this is the the third time in the last few months.

I usually expect the bare minimum at any auto parts store (I understand that y'all are busy and…read morecan't do everything) but Mark took the time to do everything and anything possible to help me solve my car issue. He helped me solve my immediate issue and also preemptively helped me solve an issue that was due to fail without notice, saving me from being stranded. I appreciated his recommendations I really appreciate his help and will make a point to get my auto parts here.

Wish there were 10 stars for them They have excellent…read morecustomer service My iPhone died apple said not fixable Batteries Plus went through it I got back a working iphone. Reasonable cost Quick turn around Highly recommend them

Do not shop at any of these stores. I bought a lawnmower battery from the store in Hulen. The…read morebattery was dead when I went to put it on my trickle charger as my lawn mower had not been delivered. I took the battery back to the Hulen store and was told I couldn't return the battery because it was dead. I was told to bring it to this store. The store manager told me the same thing and then called me a liar and told me I used the battery and that they tested the battery before they sold it to me. Which they did not do in front of me when it was sold to me. So I was sold a faulty battery, told I was a liar and now i'm out $80 of which I at least got store credit but they still robbed me of $80. Wait the 3 extra days and buy it on Amazon or spend the extra $20 at another place that honors their return policy. Worst customer service i've ever seen.

Needed a broken windshield wiper replaced right before close that I couldn't get off. Another…read moreassociate tried to help but wasn't successful. However JESSIE helped me out right away and made sure I was taken care of.

I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

My advisor is Kevin Meijah. Previously I was working with Roman O., and he was amazing. One could…read moreunderstand how being with the same advisor for so long, then having to change was a bit nerve wrecking. Nonetheless, Kevin time after time has shown immediate attention to my needs/concerns. Every time I come in, this young man is on the move and being attentive. Car wash has been down due to construction, and he STILL washed my vehicle. Very communicative, efficient, and always greets my wife and I with a smile. This is the kind of service that brings me back to Park Place, and this is the kind of service I brag about to co workers when they ask where I take my car to. I know it'll get taken care of, and my mind is at ease once I drop the car off with Kev. We hope to see him do bigger and better things, as we have referred family/friends to Kev.

Took my car into service and wanted to look at my upgrade options. Was not happy at all with the…read moredowntown Dallas location with bad salespeople and management, this is just the same, they must think they are in the mafia. What about joke they are. Definitely will go to Lexus or Bmw. Wont give Mercedes business in Dallas, under all the same Mafia

Rafael was very friendly and professional. My husband knew what he wanted and Rafael took us right…read moreto that model. After a test drive he invited us into his office to discuss a purchase. He did not make my husband feel pressured. Just like that he had a sale and were ecstatic with our new Lexus SUV. Kudos to a very sincere and knowledgeable saleAmanda like Rafael! Best we have ever had. He is the epitome of the Sewell standards! Marcia and Woody Mathews

Hands down the best service I have received from a dealership. I recently bought my brother's Lexus…read morefrom him and now that I have a Lexus and been getting it serviced through Sewell I'm already looking for my next Lexus purchase through them. Amazing customer service and the communication is great while you're getting the service done. 5 starts to all those that helped me in my last experience (Danny and Payton)