Great store, I always find what I need. Brian is also really helpful and knows exactly where…read moreeverything is and is knowledgeable about tools.

I went to Lowes, 2 Home Depots, 3H Hardware, and a different ACE hardware. NO one could figure out…read moreto fix my gas line configuration issue. Was driving down Jacksboro highway and decided to give it one more shot. Stopped in T&C/ ACE. Alfred (SP?) looked at my line fitting and figured out the issue within 2 minutes. I could have save hours of my time if I had come here first. 10/10 would recommend.

Friendly staff but no small engine repair service available. Will sharpen lawn mower blades well.read more

Nice hardware store. So easy to find the things you need without all the EXTRA stress of big box…read morehardware stores. Friendly staff and I never have a problem getting help.

Actually had a very pleasent experience in shopping at Ace this morning. As soon as I walked in,…read morean employee asked if I needed help. Usually, I am the one who has to hunt down someone to assist me. What a welcomed change! What I needed was two-cycle engine oil, and they were featured on an end-cap of the aisle. Easy enough! The staff member and I visited for a bit, and he provided some advice on which kind of gas to purchase in order to mix with the oil. The price seemed fair as it was a "name brand" item. Once at the register, the young lady cashier was very friendly and helpful. After today's wonderful experience, I may choose to shop here more often. It's closer than the Home Depot I normally shop at.

Great store! The staff is very helpful and friendly. The store is easy to shop. It's organized and…read moreclean. Fun to just look around while husband is getting stuff. Love the one in Keller TX!

We used Pierce Hardware for our kitchen remodel, and they were an amazing help!! I didn't know I…read moreNEEDED a Galley Workstation instead of a regular kitchen sink, but I did, and it's fantastic. All of the deliveries were timed perfectly for when the items were needed and their expertise and customer service are just top notch. A rarity these days!

I called these people looking for soft closing door hinges and I e-mailed a picture of them over to…read morehim. Even though he did not sell them he helped me locate them at a different store other than Pierce. After calling them and finding out they had them in stock I called the store back up and thanked them for going above and beyond. Wonderfully knowledgeable people and willing to help.

I love Ace Hardware - but all are not created equal. Some are even better than others, and this is…read moreone of the overachiever. Their pet lines are unbelievable...special collars and leashes and pet treata and bowls. I went in for a plumbing part and came out with a whole lot more. I always use my Ace customer number so I receive money off; good way to save some money. Service is top notch. They have true customer service. Plus all employees are knowledgeable. I love that!

Do you smell something when you first enter the FRIENDLY environment of a Ace Hardware store? You…read morebet you do, it's freshly made POPCORN, which tells you that the atmosphere that Ace Hardware wants to create is one like your HOME!!! The people there value your time and patronage!!! Whenever, I need something for my Jeet Kune Do (BRUCE LEE's method of teaching self defense) private training sessions, I come to ACE at Westlake because I know that they have a great selection of items for me to choose from at a reasonable price!!! You can find just about anything !!! Feel free to check out my INSTAGRAM: JKD Sifu Mike Goldberg or email me at grampsfu@yahoo.com.

My dad and I swung by here quickly to pick up some items we needed for a bathroom repair. It was a…read moretypical Home Depot visit. Nothing out of the ordinary. This location is crazy busy. But it was a Saturday so I expected a higher than normal crowd. Other reviews say the location is hard to get to which isn't wrong. If you're not careful and miss the turn in you will have to navigate through a shopping center and other highly trafficked areas to find the parking lot. I can see how it can be annoying but it's not really Home Depot's fault. Short staffed as always at the self checkout but they were doing the best they could so I will not dock them any stars. One person can only work so quickly and still be helpful. Overall good trip.

I didn't want to deduct any stars for situations outside of the employees control. Each member of…read morestaff that I spoke with was very helpful, although very busy! My own situation involved buying a water heater and I had questions regarding the warranty for my old one. Which I found out AFTER I paid for a brand new one out of pocket wasn't actually through Home Depot. It isn't Home Depot's fault, I didn't have the correct information to begin with and they were basing off what I relayed to them. The lady at customer service was very helpful, but I had to wait in line a good 10 minutes to get to her. Again, not her fault. Great customer service and product being accurately reflected in stock accounts for no stars deducted. Even if things don't go the way I would like, no hard feelings!

Lowe's gives the sam old vibe. Lots employees are around but, they never ask you if you need help…read more I tried to talk to a rep in a different department but, he ended up dodging me. I decided to go up to another employee and ask him where the dehumidifiers were. He said, I'll ten. Then he looked at me like I was crazy for not knowing? I went to Aisle 10 only to find a slim, pricey and picked over selection of dehumidifiers. I decided to take my business to Walmart. As, I was walking around I noticed some large work wear attire. Looks like a new edition to Lowe's. Overall, the employees keep to themselves, there was not a variety of dehumidifiers that were pricey and new Work wear is being sold.

The service at this store is awful. Mouthy unhelpful condescending employees with no customer…read moreservice training. Is a nightmare to try to do business at this store. I devise to avoid this store. The latest issue is I tried to return a craftsman drill where the handle to the drill cracked open. They gave me a number for craftsman and told me good luck. They did not have another on to buy. The customer service was a complete waste of time and so was the tool department.

Small selection and be prepared to pay double. Very expensive for knock off products.read more

I know now why this place is never buzy. They have no public bathroom. When you stop caring for…read morethe coustom they stop caring about you. I hope all the employees working at this place go shopping somewhere they needed to buy from something from a store. And need to use the bathroom and they don't have one. Then you would know how I felt today when I needed one. I just went to Home depo to get what I needed

I always enjoy going to Atwood's and I have read reviews from other people leaving bad reviews…read moreabout rude or incompetent employees but every time I go in I am treated like a friend in fact the last time I was in just to pickup a few things but before you know it my arms are full and I am still looking at stuff when a young employee girl brings me a cart and just says to me I think you might need this I so surprised and happy that someone took the time to recognize I had a problem and needed some help I would like to add more stars if it were possible. Thank you Atwood's

Customer service is the worst. The employees have no sense of common courtesy. They are rude and…read moreunprofessional. I will not be returning to or recommend this location.

I love some Reeves hardware. In fact, I'm about to go there right now. They keep me from having…read moreto go in town and they have nice knowledgeable. and they actually know what you're talking about. It's very refreshing.

I've been here a few times and they are so helpful. I came in today for a small unique item and the…read moreemployee knew exactly where they were and helped me get exactly what I needed. It's nice to have small town friendly service with a good variety of hardware items!