Had a really solid experience at O'Reilly Auto Parts. We were approached by someone who actually…read moreknew what they were talking about, in which already puts y'all ahead of the game. I came in not 100% sure what I needed for my bike, and Dwayne didn't just guess or try to upsell me -- he asked the right questions, looked things up, and made sure I walked out with the correct parts the first time. What stood out most was his excellent customer service and knowledge in auto parts. Dwayne was patient, helpful, and didn't make me feel rushed or clueless. He actually cared to get me the right parts! The store itself was clean, organized, and easy to navigate. Prices were reasonable too -- not the cheapest on the planet, but fair for the level of help you get. Overall, if you want a place where people actually help instead of just ringing you up, this is it. Definitely recommend. Ask for Dwayne he knows his cars and Harley's. Thanks Dwayne you helped my husband out tremendously today!

Pulled up with a bad alternator.. and the team was quick to help out. Specially one guy I wish I…read moreremembered his name.. but over all they have a good team. Hard to find now days.

Been dealing for over 20 years with my many Saabs. Never dealt with anyone more honest than Chris…read more Excellent service. Highly recommend this service center. You will never have to worry about being taken advantage of.

If you have a Volvo or a Saab there's literally nowhere else you should go for any repairs, oil…read morechanges, tune ups or inspections. The guys at Gorecki, from the owner on down, are honest, great at their work and efficient. I have a Volvo XC90 with 140k on her and she runs like a top. Autobahn wanted to charge me some crazy amount for some issues with the sway bars and alignment. Gorecki got it done and for half of what Autobahn was quoting. These guys are the best at what they do.

I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

My battery died and I went to autozone for a new battery and ended up getting a new battery at no…read morecost and the associate even put the new battery in for me. Next time I'll need to buy a battery, I don't mind having to pay next time, but this time was a true savings. A big thank you! This was the Lancaster store on Challenger Way.

Auto Center 100% great! I had been stranded, got a tow truck to jump meI called and DUSTIN over and…read morebeyond helped me! I went to Mcart location to get the battery and NO one would help me! DNT go there! If it was just one person, I would have spoken with the manager! But it was ALL of them! See the review for them! Called Oakmont location back and Left after SCOTT the mgr said yes! Come down! I pulled up and D helped right away! This is what customer service Is about!!! They had my mind at ease and went over and beyond to help! Actually cared what was going on! Thanks to them I feel so much better! Great experience at Oakmont TX location. Everyone was great! Thank you all !

I called in ahead of time to make sure they had the part that I needed. They told me they had it…read moreand I could get it once I was there. Drove all the way there and walked in and said I was here to pick up the part and the guy said oh yeah about that we don't have those anymore. Keep in mind that I called that store 20 min earlier. So yeah wasted my time. Be careful.

I have been to this store 4 times and every time had my order messed up, sent back to the warehouse…read morefor some stupid reason, or the staff tries talking me into the wrong parts. I hate this store with a passion and have given it too many chances.

I recently had my pickup checked out, and was told that the issue was the alternator. I was a…read moremechanic for over 30 years and I knew better. I also have an A. A. in Applied Science with a major in Auto Mechanics. I knew what they told me was a joke and I was being flim-flammed to the tune of $1,000.00. I won't ever go back because I believe they were trying to cheat me. Just beware of things like this.

Dear Crusty, thank you so much for your excellent & efficient work on my car, and great customer…read moreservice! I requested to have my driver window fixed and expected to be there all day, instead I was out in less than 15 minutes. Thank you for valuing my time and making sure that I was well taken care of. You were very patient and explained what the problem was & what would be done to resolve it. The manager, Cody, was also very helpful when checking me out. He also explained what was being done to my vehicle to resolve the issue to make sure I understood & kept me in the loop with updates. A plus for being cute. Again, thank you both so much for your work. I will definitely be recommending this location to friends & family!

I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!

Our Service Manager Annie at Sewell Lexus of Fort Worth went above and beyond when she arranged for…read moreher drivers, Paul to pick up our RX for a slightly overdue 60K checkup, from Granbury and the then James to return it home. She knows this is one of the busiest times of the year for us and we trust her to take care of us, but that's a good 1.5 hours of driving. Your impeccable, prompt, and courteous service is just one of the many reasons why we are Sewell Customers for Life. Thank you, Annie, Paul & James, you are ROCKstars! Updated: I had lost a $20 bill the other week and It was in my cup holder when my RX was returned. How much more honest can a whole company culture get

I was having a day, it was raining, new puppy trying going on, then weekday do I get?, a nail in my…read moretire. So I go to Firestone, and they got me right in! I was in and out in 30 minutes! The guys working did a great job and were so friendly and understanding (i was in a bad mood, having a bad day.) They even are pet friendly and let my puppy run around the lobby. And the best part? They didn't even charge me to fix the tire. Overall above and beyond!

They tried to cheat me out of $3k. Had the car checked by dealership a few months ago and they told…read moreme the front left strut needed replacement. Couldn't afford it at the time. The brake pads wore out so I needed them replaced. Took it to this location. They said the calipers needed to be replaced and it'd be $3k. I told them I couldn't do that and asked them to replace the brake pads. They refused without the caliper replacement. They marked my suspension fine in their "full vehicle inspection" though....that I still had to pay for. They even sent a pic of the tire on the bad side, clearly worn unevenly due to a suspension problem. Shop down the street replaced the pads no problem. Either they were trying to cheat me or didn't know that they were doing. Whatever the case, I'd advise looking elsewhere.

I purchased a alternator online for In store pick up for my sister who lives 60 miles away. She…read moreshows up with confirmation number and they ask for MY identification before they give it to her. WTH? Really, it's already paid for online. The on duty manager refuses to give it to her and she calls me. In short, I explain I'm assisting my sister from a far. He wants me to come show him my information from 60 miles away. Seriously, instead of arguing... I tell him to refund my money and we'll buy somewhere else. He quickly changed his tune, gave her the part. However, he refused to take the core and refund my $35 dollars. What a jerk! With that being said... I had to take the core to a different location to get my core deposit back. Please enjoy your single star rating! I will NEVER return... Auto Zone has earned a new Customer.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I drove from Weatherford for a 10:00 A.M. appointment to have the (2) Batteries replaced in my 2003…read moreDodge 2500 diesel. I was expecting to wait as I know the traffic in the Hulen area & figured Batteries + would be busy.. Turned out I was the only customer & the Manager Brian took care of me in Quick order. I was most impressed & before I knew it he had me testing the install to make sure I was happy. This is a 5 Star + Operation. Thanks Brian!

Stay away from all Batteries Plus stores. I've already left another review on the store at camp…read morebowie whose manager called me a liar. This store sold me a faulty lawnmower battery, and refused to return the battery robbing me of $80. When I purchased the battery the employee did not test the battery in front me and only told me they come charged and ready to go. That was not the case, Stay away from these stores, terrible customer service.