Had a really solid experience at O'Reilly Auto Parts. We were approached by someone who actually…read moreknew what they were talking about, in which already puts y'all ahead of the game. I came in not 100% sure what I needed for my bike, and Dwayne didn't just guess or try to upsell me -- he asked the right questions, looked things up, and made sure I walked out with the correct parts the first time. What stood out most was his excellent customer service and knowledge in auto parts. Dwayne was patient, helpful, and didn't make me feel rushed or clueless. He actually cared to get me the right parts! The store itself was clean, organized, and easy to navigate. Prices were reasonable too -- not the cheapest on the planet, but fair for the level of help you get. Overall, if you want a place where people actually help instead of just ringing you up, this is it. Definitely recommend. Ask for Dwayne he knows his cars and Harley's. Thanks Dwayne you helped my husband out tremendously today!

After struggling for a few weeks on my Tundras fuel system I decided to call O'Reillys for a plug…read moreon a line to rig it with no flex fuel activity. I spoke to a man named Gus. I asked for advice on the fuel pump (being in part sales for small engines I understand things cannot be diagnosed over the phone). This man went well over and beyond customer service expectations. He was knowledgeable and was not afraid to show it. Gusto helped me rule out a few things which led to the fuel pump. If only every store had a Gus. Hands down the best experience. If you go there please ask for Gus.

Kris and his staff perform the best repair and maintenance on European cars I have ever…read moreexperienced 40 years of European car ownership

If you have a Volvo or a Saab there's literally nowhere else you should go for any repairs, oil…read morechanges, tune ups or inspections. The guys at Gorecki, from the owner on down, are honest, great at their work and efficient. I have a Volvo XC90 with 140k on her and she runs like a top. Autobahn wanted to charge me some crazy amount for some issues with the sway bars and alignment. Gorecki got it done and for half of what Autobahn was quoting. These guys are the best at what they do.

Needed a broken windshield wiper replaced right before close that I couldn't get off. Another…read moreassociate tried to help but wasn't successful. However JESSIE helped me out right away and made sure I was taken care of.

I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

Auto Center 100% great! I had been stranded, got a tow truck to jump meI called and DUSTIN over and…read morebeyond helped me! I went to Mcart location to get the battery and NO one would help me! DNT go there! If it was just one person, I would have spoken with the manager! But it was ALL of them! See the review for them! Called Oakmont location back and Left after SCOTT the mgr said yes! Come down! I pulled up and D helped right away! This is what customer service Is about!!! They had my mind at ease and went over and beyond to help! Actually cared what was going on! Thanks to them I feel so much better! Great experience at Oakmont TX location. Everyone was great! Thank you all !

I have been to this store 4 times and every time had my order messed up, sent back to the warehouse…read morefor some stupid reason, or the staff tries talking me into the wrong parts. I hate this store with a passion and have given it too many chances.

I called in ahead of time to make sure they had the part that I needed. They told me they had it…read moreand I could get it once I was there. Drove all the way there and walked in and said I was here to pick up the part and the guy said oh yeah about that we don't have those anymore. Keep in mind that I called that store 20 min earlier. So yeah wasted my time. Be careful.

It's sad to say this location is closing and I have use this location for the past 15 years. All of…read morethe attendants here have always been very professional and very helpful. I have always patroned this business because of the customer service and low prices of the auto parts. There has always been a variety of items available in stock. It is very sad to see one of my favorite auto part stores close.

I got 4 brand new tires from the pep boys in Fort Worth. I drove not even an hour and 30 minutes…read moreaway just to get stuck on the side of the road because it was not installed properly. I had a tow truck put on a spare and was told the pep boys in Waco would take good care of me. That was a LIE! Pep boys in Waco charged me for the new tire they put on at the instructions they received from their manager which is not answering now. Pep boys in Fort Worth talked to the pep boys in Waco to tell them not to charge and that I shouldn't pay as it's their fault and pep boys in Fort Worth was and is going to refund me all my money for this now and the tow truck. Terrible customer service I paid $600 for new tires just to end up paying $200+ in repairs for them not being put on.

I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!

I was looking for a Lexus. I stopped by Sewell Lexus of Ft Worth to test drive a couple of cars. I…read moregot the most amazing sales person: Spencer Vaughn. He was knowledgeable and very easy to work with! Good dealership.. great sales person!

I was having a day, it was raining, new puppy trying going on, then weekday do I get?, a nail in my…read moretire. So I go to Firestone, and they got me right in! I was in and out in 30 minutes! The guys working did a great job and were so friendly and understanding (i was in a bad mood, having a bad day.) They even are pet friendly and let my puppy run around the lobby. And the best part? They didn't even charge me to fix the tire. Overall above and beyond!

They tried to cheat me out of $3k. Had the car checked by dealership a few months ago and they told…read moreme the front left strut needed replacement. Couldn't afford it at the time. The brake pads wore out so I needed them replaced. Took it to this location. They said the calipers needed to be replaced and it'd be $3k. I told them I couldn't do that and asked them to replace the brake pads. They refused without the caliper replacement. They marked my suspension fine in their "full vehicle inspection" though....that I still had to pay for. They even sent a pic of the tire on the bad side, clearly worn unevenly due to a suspension problem. Shop down the street replaced the pads no problem. Either they were trying to cheat me or didn't know that they were doing. Whatever the case, I'd advise looking elsewhere.

I purchased a alternator online for In store pick up for my sister who lives 60 miles away. She…read moreshows up with confirmation number and they ask for MY identification before they give it to her. WTH? Really, it's already paid for online. The on duty manager refuses to give it to her and she calls me. In short, I explain I'm assisting my sister from a far. He wants me to come show him my information from 60 miles away. Seriously, instead of arguing... I tell him to refund my money and we'll buy somewhere else. He quickly changed his tune, gave her the part. However, he refused to take the core and refund my $35 dollars. What a jerk! With that being said... I had to take the core to a different location to get my core deposit back. Please enjoy your single star rating! I will NEVER return... Auto Zone has earned a new Customer.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I drove from Weatherford for a 10:00 A.M. appointment to have the (2) Batteries replaced in my 2003…read moreDodge 2500 diesel. I was expecting to wait as I know the traffic in the Hulen area & figured Batteries + would be busy.. Turned out I was the only customer & the Manager Brian took care of me in Quick order. I was most impressed & before I knew it he had me testing the install to make sure I was happy. This is a 5 Star + Operation. Thanks Brian!

Stay away from all Batteries Plus stores. I've already left another review on the store at camp…read morebowie whose manager called me a liar. This store sold me a faulty lawnmower battery, and refused to return the battery robbing me of $80. When I purchased the battery the employee did not test the battery in front me and only told me they come charged and ready to go. That was not the case, Stay away from these stores, terrible customer service.