I don't care for this location even though I like Oreillys and have a business account with them…read more They always seem smug when I'm in there and condescending when you ask a question. Also, they have to be the ONLY parts store with NO loaner tools. I had a dead battery and after a jump start drove to this store. After spending $100 on a new battery they proceeded to tell me they don't loan tools. They wouldn't even give me a pair of pliers or offer to help install it. I had to dig in the trunk to find an old pair of pliers which promptly stripped out the nut on the battery terminal. I refuse to shop at this store.

Terrible service. They lied to my face about my battery being bad and that I needed to pay $150 for…read morea new one. Only to find out out the battery was completely in good condition. They refused to issue me a refund and exchange my old battery back to me. The manager Juan also was extremely rude and literally took my request as a joke. Definitely be careful when having one of their employees help you out.

Had a really solid experience at O'Reilly Auto Parts. We were approached by someone who actually…read moreknew what they were talking about, in which already puts y'all ahead of the game. I came in not 100% sure what I needed for my bike, and Dwayne didn't just guess or try to upsell me -- he asked the right questions, looked things up, and made sure I walked out with the correct parts the first time. What stood out most was his excellent customer service and knowledge in auto parts. Dwayne was patient, helpful, and didn't make me feel rushed or clueless. He actually cared to get me the right parts! The store itself was clean, organized, and easy to navigate. Prices were reasonable too -- not the cheapest on the planet, but fair for the level of help you get. Overall, if you want a place where people actually help instead of just ringing you up, this is it. Definitely recommend. Ask for Dwayne he knows his cars and Harley's. Thanks Dwayne you helped my husband out tremendously today!

Pulled up with a bad alternator.. and the team was quick to help out. Specially one guy I wish I…read moreremembered his name.. but over all they have a good team. Hard to find now days.

Absolutely not, such a careless job. Went in for an oil change & 5mins after leaving the place i…read moreliterally hear a noise coming from underneath, it's a metal part from underneath dragging smfh

I got Texas sized service. As a grandmother of a TCU student visiting and learning I needed to get…read morenew tires! This observation was at Second Church of Christ, Scientist in Ft Worth and a kind member notices it. Yes, honesty is all over Texans teaching out to help me! Where should I go get them I asked, I'm on a strict budget. He suggested Wallmart and Douglass tires. She's just driving close by places near school in an older car. At Wallmart , Joshua helped me wirh the order, made the appointment and a chair to sit in. While the work was going on another Joshua gave me advice on Crowley Auto to call for other things like spark plugs which they don't do here. Thank you- all of you for your service! Because all work, it's all about service - Ahmed showed me my old air filter ( it was only 12 dollar and néw installed ). I got new wipers with Joshua's help too. Listen, People who work hard to do their jobs are treating others like their neighbors (customers) the way they would want to be treated and their children to be treated. The Golden Rule! Wallmart has hired these good people and they are taking good care of the community.

DO NOT COME TO THIS AUTOZONE UNLESS DIEGO IS WORKING! I just had the most absolutely horrific…read moreexperience dealing with store manager "Maria" (which was a name that was given to me by an employee when the "store manager" would not disclose her name). Diego is absolutely amazing, he replaced my cars battery and my key fob battery and reassured me I could come back at anytime for further assistance. All I needed today was a key fob battery and the terminals checked on my new car battery, since the key fob has been very inconsistent. After being flat out told by a while female employee with light brown hair and green eyes "we don't do that" she then said she would get the store manger and I quite literally begged her to. How do you work at an autozone and you don't and won't check the terminals on my car to make sure the battery is installed correctly? Then here comes Maria, who YELLS at me from the farthest register from the front that "you will have to wait until the line is done because I have deliveries to prepare." I then proceeded to wait in the store for 25 minutes, asking chatgbt and fellow customers. THAT is how my issue was resolved, a kind, wonderful fellow customer who overheard my conversation and told me that it was a "really simple and easy process" he even escorted me to my car and DID IT FOR ME! He does not work for the company but went ABOVE and beyond to resolve MY issue while the store manager threw a TANTRUM over how busy her store is- I'm not sure if she knows this, but a busy store actually BENEFITS you as a store manager. MARIA, I BEG YOU, PLEASE SEEK A NEW JOB AND TAKE EVERYONE EXCEPT DIEGO WITH YOU! I have no idea how the YOUNGEST employee in the store has the most knowledge and BEST customer service, I will never return to this autozone again, I have never seen a grown woman behave in that manner and I would greatly appreciate if someone could order a wellness evaluation for her, I have never been screamed at from across a store, so if YOU don't want to be screamed at from across the store, DO NOT COME HERE!! Sam Timmons has a shop on University that will do EVERYTHING autozone SHOULD be doing and more and better yet, HE WON'T YELL AT YOU! Please RECONSIDER if you are needing any vehicle assistance or products, or at least do yourself a favor and make sure DIEGO is working.

Terrific customer service! Spoke to Mike on the phone before coming in and even though I live…read morefurther and other AutoZones are closer, I chose this location based on reviews. So glad I did! Natalie helped me when I arrived and she was very kind and tested battery, alternator, etc. and everything checked out fine. I was happy to not shell out a ton of money and waited in line just to tell Mike how grateful I was for the great customer service. We coincidentally have the same kind of car a few years apart so he gave me some tips to address a couple of my issues. This was meant to be! Highly recommend this AutoZone!!

Been dealing for over 20 years with my many Saabs. Never dealt with anyone more honest than Chris…read more Excellent service. Highly recommend this service center. You will never have to worry about being taken advantage of.

If you have a Volvo or a Saab there's literally nowhere else you should go for any repairs, oil…read morechanges, tune ups or inspections. The guys at Gorecki, from the owner on down, are honest, great at their work and efficient. I have a Volvo XC90 with 140k on her and she runs like a top. Autobahn wanted to charge me some crazy amount for some issues with the sway bars and alignment. Gorecki got it done and for half of what Autobahn was quoting. These guys are the best at what they do.

I didn't get their names unfortunately, but I went into this location just this morning. A man and…read morewoman that were working there and said they were both from the other Hulen store, were so incredibly kind. It doesn't take much to turn someone's day around and laughing with them about seemingly mundane things, did exactly that- so I just wanted to say thanks!

Customer service was awful. But they had what I needed. Got it and won't return to this store…read moreagain.

Very kind man who runs the place. Leo is very helpful and sweet. We had a vehicle break down and he…read morehelped us out while we were looking at our repair options.

they dont buy old cars then wht the hell do you do , waste ppls time the guy answers an you cant…read moreunderstand him an i ask about selling my car we dont by that old a car ,,,,

Usually come here for the advice and great customer service, especially when it's not convenient to…read morevisit the dealership. Had a tire service light show up on the dashboard and asked if they would check it out. Unfortunately, they only service check engine lights. Thought that was odd but whatever! This experience won't deter me from visiting in the future. Now it's off to the dealership. What fun! Great customer service nonetheless. Please shop here!

Alejandro was exceptionally helpful when he assisted me to find the right taillight bulb and…read moreinstall it. He went above and beyond to help me solve a problem and was kind and courteous and also showed me what he was doing so I could learn. THank you Alejandro!

I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!

Our Service Manager Annie at Sewell Lexus of Fort Worth went above and beyond when she arranged for…read moreher drivers, Paul to pick up our RX for a slightly overdue 60K checkup, from Granbury and the then James to return it home. She knows this is one of the busiest times of the year for us and we trust her to take care of us, but that's a good 1.5 hours of driving. Your impeccable, prompt, and courteous service is just one of the many reasons why we are Sewell Customers for Life. Thank you, Annie, Paul & James, you are ROCKstars! Updated: I had lost a $20 bill the other week and It was in my cup holder when my RX was returned. How much more honest can a whole company culture get