I don't care for this location even though I like Oreillys and have a business account with them…read more They always seem smug when I'm in there and condescending when you ask a question. Also, they have to be the ONLY parts store with NO loaner tools. I had a dead battery and after a jump start drove to this store. After spending $100 on a new battery they proceeded to tell me they don't loan tools. They wouldn't even give me a pair of pliers or offer to help install it. I had to dig in the trunk to find an old pair of pliers which promptly stripped out the nut on the battery terminal. I refuse to shop at this store.

Terrible service. They lied to my face about my battery being bad and that I needed to pay $150 for…read morea new one. Only to find out out the battery was completely in good condition. They refused to issue me a refund and exchange my old battery back to me. The manager Juan also was extremely rude and literally took my request as a joke. Definitely be careful when having one of their employees help you out.

Had a really solid experience at O'Reilly Auto Parts. We were approached by someone who actually…read moreknew what they were talking about, in which already puts y'all ahead of the game. I came in not 100% sure what I needed for my bike, and Dwayne didn't just guess or try to upsell me -- he asked the right questions, looked things up, and made sure I walked out with the correct parts the first time. What stood out most was his excellent customer service and knowledge in auto parts. Dwayne was patient, helpful, and didn't make me feel rushed or clueless. He actually cared to get me the right parts! The store itself was clean, organized, and easy to navigate. Prices were reasonable too -- not the cheapest on the planet, but fair for the level of help you get. Overall, if you want a place where people actually help instead of just ringing you up, this is it. Definitely recommend. Ask for Dwayne he knows his cars and Harley's. Thanks Dwayne you helped my husband out tremendously today!

After struggling for a few weeks on my Tundras fuel system I decided to call O'Reillys for a plug…read moreon a line to rig it with no flex fuel activity. I spoke to a man named Gus. I asked for advice on the fuel pump (being in part sales for small engines I understand things cannot be diagnosed over the phone). This man went well over and beyond customer service expectations. He was knowledgeable and was not afraid to show it. Gusto helped me rule out a few things which led to the fuel pump. If only every store had a Gus. Hands down the best experience. If you go there please ask for Gus.

The address is 8636 Hulan and restore I want to shout out a…read morebig thank you to the employee Drew He saved me in the intense cold I was trying to install my windshield wipers And could do it My hands were frozen He saved me . A big giant Thank you Drew. Blessings to you. Charlene Oliver

DO NOT COME TO THIS AUTOZONE UNLESS DIEGO IS WORKING! I just had the most absolutely horrific…read moreexperience dealing with store manager "Maria" (which was a name that was given to me by an employee when the "store manager" would not disclose her name). Diego is absolutely amazing, he replaced my cars battery and my key fob battery and reassured me I could come back at anytime for further assistance. All I needed today was a key fob battery and the terminals checked on my new car battery, since the key fob has been very inconsistent. After being flat out told by a while female employee with light brown hair and green eyes "we don't do that" she then said she would get the store manger and I quite literally begged her to. How do you work at an autozone and you don't and won't check the terminals on my car to make sure the battery is installed correctly? Then here comes Maria, who YELLS at me from the farthest register from the front that "you will have to wait until the line is done because I have deliveries to prepare." I then proceeded to wait in the store for 25 minutes, asking chatgbt and fellow customers. THAT is how my issue was resolved, a kind, wonderful fellow customer who overheard my conversation and told me that it was a "really simple and easy process" he even escorted me to my car and DID IT FOR ME! He does not work for the company but went ABOVE and beyond to resolve MY issue while the store manager threw a TANTRUM over how busy her store is- I'm not sure if she knows this, but a busy store actually BENEFITS you as a store manager. MARIA, I BEG YOU, PLEASE SEEK A NEW JOB AND TAKE EVERYONE EXCEPT DIEGO WITH YOU! I have no idea how the YOUNGEST employee in the store has the most knowledge and BEST customer service, I will never return to this autozone again, I have never seen a grown woman behave in that manner and I would greatly appreciate if someone could order a wellness evaluation for her, I have never been screamed at from across a store, so if YOU don't want to be screamed at from across the store, DO NOT COME HERE!! Sam Timmons has a shop on University that will do EVERYTHING autozone SHOULD be doing and more and better yet, HE WON'T YELL AT YOU! Please RECONSIDER if you are needing any vehicle assistance or products, or at least do yourself a favor and make sure DIEGO is working.

I have been to this store 4 times and every time had my order messed up, sent back to the warehouse…read morefor some stupid reason, or the staff tries talking me into the wrong parts. I hate this store with a passion and have given it too many chances.

I called in ahead of time to make sure they had the part that I needed. They told me they had it…read moreand I could get it once I was there. Drove all the way there and walked in and said I was here to pick up the part and the guy said oh yeah about that we don't have those anymore. Keep in mind that I called that store 20 min earlier. So yeah wasted my time. Be careful.

Kris and his staff perform the best repair and maintenance on European cars I have ever…read moreexperienced 40 years of European car ownership

If you have a Volvo or a Saab there's literally nowhere else you should go for any repairs, oil…read morechanges, tune ups or inspections. The guys at Gorecki, from the owner on down, are honest, great at their work and efficient. I have a Volvo XC90 with 140k on her and she runs like a top. Autobahn wanted to charge me some crazy amount for some issues with the sway bars and alignment. Gorecki got it done and for half of what Autobahn was quoting. These guys are the best at what they do.

I didn't get their names unfortunately, but I went into this location just this morning. A man and…read morewoman that were working there and said they were both from the other Hulen store, were so incredibly kind. It doesn't take much to turn someone's day around and laughing with them about seemingly mundane things, did exactly that- so I just wanted to say thanks!

Customer service was awful. But they had what I needed. Got it and won't return to this store…read moreagain.

Very kind man who runs the place. Leo is very helpful and sweet. We had a vehicle break down and he…read morehelped us out while we were looking at our repair options.

they dont buy old cars then wht the hell do you do , waste ppls time the guy answers an you cant…read moreunderstand him an i ask about selling my car we dont by that old a car ,,,,

I went in today with issue and Christina, was such a help!!!! I wish I could give more then 5 starsread more

Usually come here for the advice and great customer service, especially when it's not convenient to…read morevisit the dealership. Had a tire service light show up on the dashboard and asked if they would check it out. Unfortunately, they only service check engine lights. Thought that was odd but whatever! This experience won't deter me from visiting in the future. Now it's off to the dealership. What fun! Great customer service nonetheless. Please shop here!

Rafael was very friendly and professional. My husband knew what he wanted and Rafael took us right…read moreto that model. After a test drive he invited us into his office to discuss a purchase. He did not make my husband feel pressured. Just like that he had a sale and were ecstatic with our new Lexus SUV. Kudos to a very sincere and knowledgeable saleAmanda like Rafael! Best we have ever had. He is the epitome of the Sewell standards! Marcia and Woody Mathews

Hands down the best service I have received from a dealership. I recently bought my brother's Lexus…read morefrom him and now that I have a Lexus and been getting it serviced through Sewell I'm already looking for my next Lexus purchase through them. Amazing customer service and the communication is great while you're getting the service done. 5 starts to all those that helped me in my last experience (Danny and Payton)

Most people know once you find that one shop and the right mechanics, you hang on to them. My…read morefamily and I have been taking our vehicles to Kal and Jake for 15 years. All six of our kids have had work done, from brakes to suspension, a/c, electrical, you name it. I'm critical about whoever the person is that touches our cars and they've proven every single time they deserve my trust. They've always been incredibly fair, they source great replacement parts and they always amaze me how fast they can turn even the complex jobs. Pricing has always been excellent, too. They take their time to explain everything they worked on, show you the old parts and are really patient in doing so. They've recently added a new mechanic, George, and he is equally friendly and eager to help. He's also got a great skillset brings even more quality to the shop. They've watched my kids grow up and know us all by name. While most any other shop is happy to take your money for even the simplest car needs, they encourage and teach my kids to do the simpler stuff themselves that don't really require proffessional service. That alone tells you how reputable they are. I highly reccommend skipping the headaches of overpriced dealership service departments, the gamble of letting a teenager change your oil at a chain store and other shops that give you a 12-page quote about all the critical problems they discovered in their "70-point check" when you simply ask for a tire rotation and take your business to Kal, Jake and George at Kwiker Tune and Lube! They're our trusted go-to for life! Six stars! ******

I'm new to the area, had a doctors appointment at 9am called Mr. Jake at 8:38 am he gave me a quote…read morefor oil change I drove right in got serviced and left within 10 mins while help another customer at the same time! The top it all off he filled the wiper fluid and made sure the tire pressure lights weren't on! I'm more that satisfied and will for sure return for all the automotive needs!