Well... I had an interesting thing that happened here at the spot…read more First it's just a small shop across from Maxine's just south of the traffic circle. Let's just say there were some things that happened to my car that were not happening before I pulled into the car lot. They obviously did something to cause something wrong but immediately when I told the guy it wasn't doing that before I got here.. he said OK will look at it and will fix the problem. He said if we did something they would get fixed. Everything worked out so I am a happy customer. I did have to come back a couple days later to actually get my inspection done on my car. I had two tires put on that I brought to them and air pressure was wrong so again I had to come back for that as well... But for some reason I will still say I like this place they may need to get some guys with a little more experience in the shop but they are quick to fix a mistake and very kind about it. Not to mention the guy in the front (I should have gotten his name) was very nice and friendly and had all the laughs. I will go back to this place to have my other tire put on as well... Maybe even the inspection.

horrible place lie about warrranties had to get my pump replaced 4 times because they didn't do it…read morecorrectly then 1 day later it broke again!! then when I went back the owner claimed its not their fault its the part that THEY boughts faul and they can't fix it anymore.Stay away from these people. If you want your car to actually get fixed not a temporary go somewhere else

This company was recommended to me by our trusted auto mechanic who we've done business now for 15+…read moreyears. I phoned Kevin who agreed to diagnose the transmission issue I was facing with my 2014 Dodge Ram 1500. My truck has 72K mileage. Kevin looked at it and recommended that I first ensure if it was covered by the Dodge warranty. For some reason, it hadn't even crossed my mind [it should have though]. He rightly charged me $85 for the diagnosis and said if the warranty didn't cover it, then he would deduct the $85 from the other work. The dealer confirmed it was covered by warranty. Kudos to Kevin for his integrity to do what is best for the customer.

They did a wonderful job replacing my transmission in my 2002 Dodge RAM. It drives great. Great…read morecustomer service and completed the job as estimated. Highly recommend this company.

Went in for an annual inspection. Had a couple in front of me. I told the guy it was probably the…read morewrong time and he said "Nah, 10-15 minutes tops. We run 2 at a time." He wasn't kidding. This location has the process down for something everyone has to deal with every year and they are aces at it.. Great service! Taking all my vehicles here from now on!

Excellent FRIENDLY SERVICE!!! Just took truck to get inspected you stay in vehicle while they do…read moreinspection, took maybe 10 minutes!! Highly recommend them! Brian was very nice! Thank you for being so courtesy! Very nice young man checked the fluids to see if truck needed oil change!! I will be back!!!

My advisor is Kevin Meijah. Previously I was working with Roman O., and he was amazing. One could…read moreunderstand how being with the same advisor for so long, then having to change was a bit nerve wrecking. Nonetheless, Kevin time after time has shown immediate attention to my needs/concerns. Every time I come in, this young man is on the move and being attentive. Car wash has been down due to construction, and he STILL washed my vehicle. Very communicative, efficient, and always greets my wife and I with a smile. This is the kind of service that brings me back to Park Place, and this is the kind of service I brag about to co workers when they ask where I take my car to. I know it'll get taken care of, and my mind is at ease once I drop the car off with Kev. We hope to see him do bigger and better things, as we have referred family/friends to Kev.

Took my car into service and wanted to look at my upgrade options. Was not happy at all with the…read moredowntown Dallas location with bad salespeople and management, this is just the same, they must think they are in the mafia. What about joke they are. Definitely will go to Lexus or Bmw. Wont give Mercedes business in Dallas, under all the same Mafia

A friend told me about this place and they are a trustworthy shop. They repaired broken bolts and…read moretook the time to figure out the problem.

Went in with a basic tire repair and It got ugly. I asked if they could do a tire rotation as per…read moremy Goodyear warranty. They started doing it then tell me they can't find me in the system. Evidently these Goodyear dealers do not use the same system. I told him the warranty was in my vehicle but he said that didn't matter because they do not honor the Goodyear warranty. Said it would be $40 bucks. Huh? Why is your business called Goodyear and have huge signs out front? Anyway. It tried to show them what it says on the Goodyear website: Warranty Information Lifetime Tire Rotation Lifetime Tire Rotation on new tire purchases of Goodyear, Dunlop, and Kelly products. Good for the life of the usable tire tread (2/32"). Present the warranty brochure provided by the dealer at time of purchase at any Tire & Service Network location for a free tire rotation every six months or 6,000 miles. (Vehicles requiring mounting or demounting of tires to perform rotation excluded.) That's when the owner and manager got hostile. Threatening me and calling me cheap. Manager said do you even have a job? I swear if my truck wasn't on that lift he would have seen a whole different side of me. Long story short If you bought Goodyear tires somewhere else they will not honor your warranty. If you call them out you may end up in a fight. They did do the rotation reluctantly so that's why I offer one star. Otherwise it should be P.S. Candice M is a fake account. 1 review? Probably the same guy that I got into the altercation with.

First time here , plenty of parking and got a friendly greeting!…read more I came for an inspection. I found this place on Yelp. It's one minute from my house!! I was able to get help immediately upon arrival. The staff are friendly and they get right down to business!! I would definitely recommend this place for an inspection or repair !! I was in and out in less than 15 minutes!!

Old car, AC not working. I had it charged before but that didn't fix it. I took it here, a place…read morecloser to home, and hoping it might be a bit more convenient, maybe not as busy? So I went in and asked for an estimate to fix it and advice on what needs to be done. Verdict: it works just fine but it needed to be charged! I asked them, are you sure? I'm pretty sure it's not. But it was blowing cold at that moment, so I believed them. Can't remember how long it lasted but I promise it wasn't long, like a day maybe. So, I'm out another $400 and of course it still doesn't work. I'm done, forget it... not wanting to pour any more money into an old car. I'll go back to my old mechanic in the future. I'll give this three stars just because I didn't go back and haggle with them so I have no idea what the final outcome would be, but I can Guess (sorry, just that was too good to pass up)

My ancient (2010) Civic was hit on I-20 by some sort of misshapen concrete chunk, rolling in the…read morecenter of my lane. It took out my radiator and support for same, as well as my air conditioning system, and pushing everything four inches closer to the engine block. Auto 1 is a VERY busy shop, so I knew it would take a while. They estimated repairs would run about $1750. When I picked the car up today, the total was $1760, less my Military discount. Both Ogi and Robert were friendly and explained clearly what had to be done. My Civic is back in tiptop shape, and I have found my new "go-to" car repair shop. Thank you, gentlemen.

Ogi and Robert are the absolute best! They are a pleasure to works with and they are as trustworthy…read moreas they come. They're just genuinely good people. I have had some less than stellar experiences in the past trying to deal with car problems and feeling like I wasn't being respected or taken seriously but Ogi and Robert make me feel so comfortable and always take the time to explain everything and walk through all the options. I started going to them when I was in college and will keep going to them as long as they keep doing what they're doing. Over and over again, I continue to be impressed by my experience with them. I cannot recommend someone more. They spent a lot of time with me recently figuring out some confusing and frustrating problems with my fairly new car where they really went above and beyond to help get the problem solved. It brings me such peace knowing that when I have a problem with my car, there are people like them around.

Very awesome experience!!! I took my 23' GMC truck in…read morebecause of a loud noise going over bumps... sounded like the suspension....3 others could not find the problem, but Kwik Kar not only found the issue, ( a loose leaf spring bolt) but they fixed it and did not charge me anything. I tried to pay, and they insisted that there was no charge. I will definitely be taking all my automotive business to them. So refreshing to be treated with honesty and fairness!!!!

Had car towed here when battery died last night and no where nearby was open…read more Called this morning, the young lady I spoke with was very kind, explained their processing and advised they could start diagnostic testing prior to me arriving. When we arrived our car was already pulled in, and a sheet of what needed to be done was printed. Talked with them for a while, very honest in saying that our battery looks as if it was still under warranty, and advised we double check before purchasing a new one with them. They did complete an oil change, which was quick and affordable. Will say the online/website discounts were not honored at this location. So double check first if trying to compare pricing with other businesses.