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    5.0 (1 review)
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    8 years ago

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    Univercity Solar

    Univercity Solar

    4.6
    (66 reviews)

    They were professional and were able to get it done in a timely manner and without any problems.read more

    I do not normally leave negative reviews, but after nearly 10 years, I feel it is important to…read moreshare my experience. Before posting this review, I made every reasonable effort to resolve these issues directly with the company. I sent a formal letter over a year and a half ago outlining my concerns and requesting assistance, but I never received a response. More recently, I sent another detailed email, giving the company 14 days to respond with a plan to address these longstanding issues. That deadline has now passed, and once again, I received no response. This company installed my solar system in 2016. At the time of purchase, I was given expectations regarding the amount of energy the system would produce and the savings it would provide. Unfortunately, those expectations have never been met. In nearly ten years, my system has never produced the level of solar energy that was represented when I made this investment. As a result, I have spent thousands of dollars out of pocket on Southern California Edison bills that I reasonably expected my solar system would significantly reduce. Instead of receiving the savings I was promised, I have continued paying far more for electricity than I ever anticipated. What has been most disappointing is the lack of follow-through. The company has been aware of issues with my system for years, yet they remain unresolved. Despite numerous phone calls and emails over the years, I have received little to no communication, no meaningful updates, and no proactive effort to correct the ongoing problems. There were also issues from the very beginning. When my system was installed in 2016, I was never provided with the monitoring equipment that was supposed to come with it, nor was I informed that there was a monitoring app available. Without those tools, I had no way of monitoring my system's production or knowing that it was consistently underperforming. After years of phone calls and emails to the corporate office, I finally got someone to come out in 2023 to install the monitoring equipment that should have been installed from the beginning. It was only then that I learned there was an app that allowed me to monitor my system. During that same visit, the technician determined that my microinverters needed to be replaced. The replacement microinverters were shipped to my home, and the technician returned to pick them up for installation. However, the work was never completed. The technician left with the new equipment and never returned to finish the job. Despite additional attempts to follow up, I was once again left without answers or a resolution. I understand that mistakes happen and that every company occasionally encounters challenges. However, this is no longer a matter of a simple mistake or a temporary inconvenience. This has been an unresolved issue for nearly a decade. My goal has never been to leave a negative review. My goal has always been to have the solar system I paid for perform as it was represented and to have the company stand behind its product and installation. Unfortunately, after almost ten years, thousands of dollars in unexpected utility costs, years of unanswered phone calls and emails, an incomplete repair, and two formal written requests that went unanswered, I have been left with no meaningful communication and no resolution. I sincerely hope this review encourages the company to finally contact me, complete the repairs that should have been completed years ago, thoroughly evaluate my system, determine why it has consistently failed to meet the promised production, and stand behind the product they sold me. If the company reaches out with a genuine commitment to resolving these issues, I will gladly update this review to reflect that experience. I would much rather write about a company that ultimately made things right than one that chose not to.

    Semper Solaris

    Semper Solaris

    3.8
    (16 reviews)

    What ever happened to companies trying to do the right thing? I had an appointment on Monday 9/1…read moreto get an estimate for a new roof. I set the appointment the week before and noted that it was a holiday. The woman and I questioned if it was actually going to happen so she checked and came back with yes. On that same call, she put in that it was kind of a rush because I had to satisfy an insurance issue. I was called on 8/31 by a woman from Semper Solaris and they re-confirmed with me that they would be there on 9/1. Because I called the main number I am not sure which office was to be here for the appointment. Long story short the representative never showed up. I then called on 9/2 to see about a reschedule, as I did not want to impact my solar panels originally installed. They apologized for the rep who did not show up (still do not know who that was supposed to be) and told me they had 2, 3 or 5 available. I said 2 or 3 and I could not do 5pm. They said they would call me right back. About an hour or so later, I received the call back and they only had 5... The next available was not next week. I said never mind because I have a time crunch to try to get the roof replaced for insurance reasons. Today is 9/3 - I was called by Semper Solaris who now wanted to reschedule with me. The earliest date is now 9/11. How did going from It is a sort of emergency and we will see you on Monday 9/1 to now 10 days later. This is not the first issue with this company. I wish you all the best if you choose this. This message will self destruct if this issue gets worked out :). Have a nice day.

    Everything went well, and they were on time. A great company to do business with I always like…read moredoing business with veterans.

    Forme Solar Electric

    Forme Solar Electric

    4.7
    (297 reviews)

    We spent a lot of time researching solar before moving forward and spoke with a few different…read morecompanies. Our first conversation with NetZero was with Donny, and while it was helpful, we decided to pause and keep learning. After doing more homework and later reconnecting with Nilda and Bobby, the experience felt very different. They took the time to answer questions in plain language, walked through realistic expectations, and never tried to rush us into a decision. After we decided to move forward, the process was handled professionally from start to finish. Nick helped dial in the system design and made sure everything made sense for our home, and Mark oversaw the install side and kept things moving smoothly. The crew showed up when they said they would, treated our home with care, and cleaned up at the end of each day, which we really appreciated. Permitting and inspections were handled by the team and communicated the steps along the way. There were no surprises. Kelly was especially helpful keeping us in the loop and responding quickly whenever we had questions, which made the whole process feel far less stressful than we expected going in. Overall, NetZero Energy felt like a company that values doing things the right way and standing behind their work. We are happy with the install, the communication, and the end result, and would feel comfortable recommending them to friends or family who are considering solar.

    Just updating this review to confirm that, in spite of the owner's response to my last review, I…read morestill haven't heard back from Forme (back to being named Forme again, apparently). I've responded to their December 2025 email twice, and heard nothing back. I still have no idea if they're tracking my system performance or not. They sent me a new tracking app to join last year so I could share my system information with them, which leads me to believe they weren't tracking the system the way they said they would be. The data it shared is the same data I had already communicated with them.

    Semper Solaris

    Semper Solaris

    3.8
    (152 reviews)

    I had the opportunity to meet with Oscar Hernandez regarding a solar battery system, and I was very…read moreimpressed with his knowledge and professionalism. He took the time to thoroughly explain how the battery works, its benefits, and how it could help improve the efficiency of my solar setup. One thing I appreciated most was how clearly he explained why my electricity bill has continued to increase each year, even though I already have solar panels. He made the information easy to understand and answered all of my questions without any pressure. Semple Solaris also offered a low-interest payment plan, which made the investment much more manageable. I would definitely recommend scheduling a consultation with Oscar. He is knowledgeable, patient, and genuinely takes the time to educate his customers so they can make informed decisions.

    I want to clarify something for anyone reading these reviews…read more The responses you see from this company give the impression that they're actively working to resolve customer issues. That has not been my experience. What I've seen is a pattern--public replies that look helpful, requests for your information, and then little to no meaningful resolution. It feels more like they're covering themselves on Yelp than actually fixing the problem. I also want to respond directly to the statement that "this does not reflect the level of service we aim to provide." There's a difference between aiming to provide a level of service and actually delivering it. From my experience, that gap is exactly where the problem is. The bigger issue is their policies. They're structured in a way that protects the company, not the customer. So when something goes wrong, you're left paying out of pocket to fix their equipment while still dealing with high electric bills. That defeats the whole purpose of going solar. To be clear, this is not about the front-line staff. The people I've spoken with have been respectful and professional, and I understand they're working within the limits they're given. But as a customer, you shouldn't have to navigate policies that make it harder to get a fair resolution. At the end of the day, a response is not the same as a solution.

    OC Solar

    OC Solar

    4.7
    (453 reviews)

    Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

    OC Solar was fantastic from start to finish. They got me a proposal quickly, were transparent…read morethroughout the process, communicated consistently, and their online portal made everything easy to track. Every person who came out was professional and respectful. What really set them apart was handling both our full roof replacement and solar installation together. I didn't want a roofing company and solar company pointing fingers at each other down the road -- OC Solar eliminates that headache entirely. Their pricing was competitive, and their substantial warranty sealed the deal. Highly recommend them if you're considering solar!

    Powered By Ricky - solarinstallation - Updated July 2026

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