you ever want to retrieve your families remains, don't bother coming here, they will lose your…read morefamily members and then blame it on "the earth claiming them" There are other reports of this cemetery placing bodies in the wrong plots. This business is a joke, don't trust your families remains in their hands.

When my grandmother passed away, the staff made it painless and the process was very smooth…read more They keep the area clean and the grass is always treated. I know that my grandmother is buried in a proper/peaceful place.

This was my first time out here at this location. I was very familiar with the other location on…read moreMartin Luther King. Several of my family members had their arrangements handled by them. Williams Funeral Home is premiere for their excellent services and handling of funeral arrangements. They are very professional and keeps everything classy and dignified. My grandmother had recently died and her remains were turned over and handled by Williams Funeral Home. Everything was excellent. The wake was beautiful and she was the only one they showed that night. My family was so caught up in talking and seeing everyone that we ran over our time to be finished with the wake but the staff did not rush us out. That was so greatly appreciated. Thank you so much for how well you honored my grandmother, Mrs. Patricia Ann Tutt Anthony!!!!

They had my Uncle looking really nice and wasn't expensive!!…read moreThey are easy to find in the Augusta area Friendly staff and very professional in the conduct of the service

The service our family received from Mr. Reid was excellent. They were empathetic and caring…read morethroughout the process of funeralizing our loved one. This was not only displayed throughout the service but also during the business aspect of the process. Now to fast track ahead one year after mom was buried. On Memorial day this year (2019) family went to the graveyard to pay our honors. We drove down from ATL. We were heartbroken and saddened when we got there that a headstone had not been ordered and placed on mom's site as was promised (family member). So, hubby and I called Mr. Reid (Sr) for guidance and direction (a year later!). He remembered us. His service did not stop last Spring. when mom passed but he treated us as though we were still his customers. We were very touched and will follow through with his directions. I rated this funeral home with a 4 star only because they could use an update on some of their aesthetics (looks) ... modernize the facility. Other than that the facility was clean, customer service great and staff was/is very accommodating!

I was recently here for my cousin's wake, Christine Harris. She died recently and was handed off to…read moreWilliams for the burial services. Williams has been a staple in my family for years. Most of my family who dies usually use their burial services. The funeral director is a good friend of my family on both sides. My grandfather and father has done construction work for them, residentially and commercially. So it's pretty much a no-brainer when it comes to burial needs. Her wake and her remains were handled with care. There was tons of family I haven't seen in years there. She had 33 grandchildren so there was tons of kids running around. As I was leaving the wake, one of the funeral home employees was talking very rudely to the kids that was there at the wake. I thought that was out of line but hey I wasn't their parent so I wasn't going to step in for them. Other than that, everything couldn't have been better for my cousin!!!!

We made a trip to Magnolia Cemetery, we stopped by the office And Jerry Murphy was working in the…read moreoffice and he helped us locate a few ancestors on the data base and printed out the location, and that saved us a lot of time. He also pointed out a few unusual Locations and we had a great time finding them. Very interesting place to go and the place is total Picturesque with the old monuments. And beautiful Sculpture, Beautiful place.

I just spent five hours with positive reflection and reading...it's just that peaceful…read more People drive through, but the good vibes come with walking through.

I'm sure this funeral home is great at what they do. They're currently handling my mother's…read morecremation, which I'm greatful for. However, I spoke to a young-ish sounding woman on the phone this morning, an employee who I'd talked with before. She probably didn't intend to sound so annoyed an impatient when she called me back, but she most certainly did. Her tone was kind of cold and irritable, which only made me cry harder than I'd already been crying. I felt like I was being given a sharp scolding from some cranky manager at the DMV. I was calling for an update on my mother's cremation, as I was hoping to be present when it happens because, though she's gone, I don't want my mother to go through this all alone. This is an incredibly painful time for me, and I'm navigating it as best as I can. I'm flying back home tomorrow, so it's important to me to figure out the arrangements soon. If it isn't possible for me to be there, I understand. I know there is a certain order and protocol that needs to be followed, but this funeral home employee kept repeating things like, "As I told you yesterday" and "As I already mentioned in our prior conversation," sounding more like a passive aggressive email than a compassionate funeral home employee. All I'm saying is she could've been nicer and more empathetic under the circumstances. Maybe she was just having a bad day, but she works at a funeral home, for goodness sakes. I apologize if I annoyed her, but my mother is gone and I'm feeling sad and lost. She should be used to handling calls from confused, grieving people. Please be kind and shown a little more compassion and patience to your grieving clients. Also, I left a message requesting information about writing an obituary for my mother and nobody ever got back to me about that. That's all. Thank you.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

When my husbands grandmother passed away, we all went to Augusta for the funeral. From her modest…read morehome located one block from Dent's Funeral Home, we went through town to Cedar Grove Cemetery. As we came upon a cemetery, I was surprised when the hearse kept past the huge towering gateway. I asked my husband what was going on as we continued around the block to a modest chain link fence. "Oh," he says, "that was the white cemetery, we're going to the black cemetery." I was floored. Excuse me? Segregated cemeteries in 2005? Well, Ms. Pinkie (aka Callie Mae http://www.findagrave.com/cgi-bin/fg.cgi?page=gr&GSln=turner&GScid=33184&GRid=11705230&) is resting peacefully under the shade of a beautiful tree, in the "black" cemetery. I'm still outraged. A story about a grave robber and Cedar Grove - http://www.smithsonianmag.com/history/meet-grandison-harris-grave-robber-enslaved-and-then-employed-georgia-college-medicine-180951344/

I finally made it down to Augusta to visit my grandmother's grave. Upon arrival, I noticed the…read morecemetery looked plain and dated with a chain link fence around it. We drove around until we found the grave between two pecan trees (which was nice since my grandmother loved pecans when she was alive). As we were standing by the family plot, I noticed a stray dog walking along the fence as if the cemetery was his home. I also did not see a building or anyplace for someone to work there, which makes me wonder if they ever close the gate. We put our flowers on the grave, and left my grandmother at her final resting place. Hopefully they will continue to keep the grounds clean.