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    Potbelly

    3.4 (117 reviews)
    InexpensiveSandwiches, Fast Food, Salad
    Closed 10:00 am - 10:00 pm
    Updated a few days ago

    Order Potbelly Takeout or Delivery

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    POTBELLY ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Good for kids

    Recommended Reviews - Potbelly

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    Counter and sandwich making area

    Another really great experience. First with Martin S. and today with Adolfo. They do there best to help vegetarians avoid cross-contamination. I appreciate that so much.

    BLTA sandwich (only available for a limited time)
    Susan H.

    One thing I want to make clear about this updated review --- My experience happened just before all COVID-19 hell broke loose. If what happened to us had happened in the present, I would have cut them a lot of slack due to the fact that these are very stressful times for us all---especially for those who deal with the public on a daily basis. We were here on a Sunday in the beginning of March. I stopped in to get 2 sandwiches to go. We were interested in trying the BLTA (bacon, lettuce, tomato, avocado) as it was only going to be around for a limited time. The place wasn't busy at all. I walked up to the counter and told the sandwich maker that I wanted 2 BLTAs on white bread to go. He asked me to repeat my order 3 times---and he still screwed it up. One thing I've never liked about Potbelly is that their sandwich making process is opaque. At other places, like Jersey Mike's and Subway you are able to watch your sandwich being made from start to finish. At Potbelly you can't see a thing and just have to trust that it is being made properly. If we were eating it there, we would have caught the mistake and brought it to their attention. Instead, we didn't discover it until we got home. One of the sandwiches had no bacon on it at all. Seriously, there was no excuse for that, especially when that sandwich costs more than the others on their menu. I looked at the receipt and they had a website where you could fill out a survey and get a free cookie at a later visit. I did the survey with the hope of giving them feedback. The website is "potbellylistens". Yeah, right. I explained what happened. The survey asked if we wanted them to call us about our experience. I filled in the info. Never did anyone call. Considering we were still in "normal times", that was inexcusable. As I said, if something like that happened during these fraught times, I would have let it go. In the future, when life goes back to normal, we expect we'll go to a Potbelly when our grandkids visit. After we took them here once, it then turned out that they really like it and now want to eat here when they're in town. We will just avoid this particular one and always be sure to dine in so that we can catch any mistakes that may happen.

    Meatball Sandwich
    Andrea T.

    We don't have Potbelly Sandwich Shops in Georgia so I wanted to try them out while I was in town. As the name suggests, they specialize in sub sandwiches--toasted and made to order--along with soups, salads, milkshakes, Zapp's potato chips and cookies. I took it as a good sign that the line was almost out the door. During the lunch rush, an employee used a tablet to take orders from people way back in the line. I appreciated that efficiency. There were at least fifteen people ahead of me but I wasn't in line more than six or seven minutes. I ordered the original Meatball Sandwich with marinara and provolone. The bread was gloriously crisp with no jagged edges to Cap'N Crunch cut the roof of my mouth. Unfortunately, there were too many gristles in the meatballs. For a sandwich that good looking and that tasty to have so much gristle was so wrong. Two stars for the gristly sandwich with a third star for the cookies. They were fresh baked and since my table was painted Cookie Monster blue, the kid in me enjoyed them that much more. My first visit wasn't everything I'd hoped for but any chain selling Zapp's with their subs can't be dismissed that easily in my heart. I would be willing to give Potbelly's another shot but I'd try a different sandwich next time.

    Dave L.

    The awesome management and staff here at this location are very friendly and informative as well as helpful Indeed. What I had ordered for dinner was extremely very delicious and nutritious indeed. Dining rooms were professionally organized, maintained and taken care of by the spectacular and splendid management and staff.

    Salt and vinegar potato chips

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    3 months ago

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    10 days ago

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    10 days ago

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    1 year ago

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    1 year ago

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    1 year ago

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    4 years ago

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    2 years ago

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    6 years ago

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    8 months ago

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    2 years ago

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    1 year ago

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    2 years ago

    Have been going here for years. Good subs, salad and soup. They are not doing the shrinkflation like other restaurants,

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    2 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    3 years ago

    This is a very decent sandwich shop. Good food, good service. I am glad I ate at potbelly's.

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    8 years ago

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    13 years ago

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    17 years ago

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    5 years ago

    Quick service. Great sandwich. Nothing better than a turkey sandwich and a cold fountain drink.

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    8 years ago

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    3 years ago

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    15 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    18 years ago

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    20 years ago

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    19 years ago

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    17 years ago

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    Page 1 of 3

    Ask the Community - Potbelly

    Review Highlights - Potbelly

    The Wreck with everything minus mustard and oil is where its at for me but you can't go wrong with anything here.

    Mentioned in 11 reviews

    Read more highlights

    Shake Shack Reston

    Shake Shack Reston

    2.3(16 reviews)
    0.5 mi

    you can't ever go wrong with shake shack!…read more i usually get a chicken sandwich, but i tried a shackburger this visit and it was really good. i dined in and ate my meal there, so everything was fresh and still at the perfect temps. service was good and the place was clean. the only thing is the price $22 for a burger, fries and small drink is crazy.

    Subpar. This was my second time here, and both times were disappointing. I ordered the veggie…read moresandwich this time and the mushroom burger the first time with fries, but both times the food was very dry and they skimped out on the lettuce, and veggies, not to mention and the buns were small. The food was dry and lacked zest, and crunch, and they had with no sauces, outside the basic mustard, ketchup, mayo, and some bland ranch and Tabasco. The worst of all was the cost; for such small quantity and poor dull quality, one sandwich and small fries was ~$16. Nando's would have been a significantly better alternative; they have a variety of sauces/flavors, a unique vibe, ample veggie options, zest and more quantity for what you pay. This place looks nice and clean, but the quality and quantity - for what you pay - is lackluster and subpar. Their average ~2 stars I see on here is justified. Maybe just for their shakes they're good, but for their foods, Burger King would even be a better alternative. 1.5 stars.

    Photos
    Shake Shack Reston
    Shake Shack Reston
    Shake Shack Reston - Shackburger singles with fries and two drinks

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    Shackburger singles with fries and two drinks

    Santini's New York Style Deli - Reston - Look at the cheese

    Santini's New York Style Deli - Reston

    3.6(369 reviews)
    1.0 mi
    $$

    I have frequented this location many times, and I am headed there tonight. Three out of four times…read moreno complaints. Special requests seem very hit and miss, which is frustrating when you pay for extras. I stick to the steak and cheese, onion rings, Italian sub, godfather sub, and New Yorker. Curly fries are also very consistent. Occasionally I take a chance on steak fries, but sometimes what I receive is under cooked. The supremo pizza is ok, but sometimes undercooked and tastes like a Digiorno frozen pizza. Stopped ordering the calzone because it rarely gets to the temperature to melt the cheese inside and the dough is a little under. (Maybe get it to go and heat for 10-12 min in 400 degree oven.) Always clean inside when I have visited and tables maintained. Service usually with a smile. Their to go business keeps them hopping. They have a decent size menu and worth a try, but improvements could be made.

    Oh my God. When I tell you that my office wanted to order from here last Friday, I literally said…read moredon't do it because I just had a really bad experience and they cannot handle the lunch crowd. However, I was outnumbered and so I decided to give them another shot thinking I might possibly change my review if today's experience was better. Who would believe it was even worse. Needless to say, I told everyone, I told you so, they are an utter shit hole and cannot deal with a line of people. The man that I now know is the manager, wasn't delegating people behind the counter. He was running around doing a whole bunch of nothing himself. I waited for 25 minutes to pick up the order for my office and everybody's food was cold. This location is an utter shit hole. There's no other way to describe them.

    Photos
    Santini's New York Style Deli - Reston - Sitting Area

    Sitting Area

    Santini's New York Style Deli - Reston - Cheese on top of cheese

    Cheese on top of cheese

    Santini's New York Style Deli - Reston - Pepperoni Rolls

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    Pepperoni Rolls

    bartaco - Reston

    bartaco - Reston

    4.2(2k reviews)
    0.4 mi
    $$

    In search of the best tacos on the planet? If so, this could very well be the place, here at…read morebartaco (Reston, Virginia). I've probably had thousands of tacos in my lifetime. And, I'm not sure if this place serves the best tacos on the planet, but I can say that they certainly serve the best tacos that I've ever had! I came here just after flying into Washington Dulles International Airport (IAD), nonstop from Los Angeles (LAX). I hadn't eaten since I was in Los Angeles because I refuse to eat that terrible airplane food. Needless to say, I was pretty hungry by the time I arrived. I walked in without a reservation, at about 9pm, and they appeared to be moderately busy. Shortly after entering a friendly hostess guided me to a comfortable booth. As I looked around this business, I was immediately pleased with the "cool vibe" that this place had. Several folks were either dining together or socializing at the bar. My immediate thought was that this would be a really pleasant place to take someone special on a date. Shortly after being seated, a waitress stopped by my table and introduced herself. Her name was Alayna. Seeing that I was new to this restaurant, she quickly went over the menu and other details unique to this restaurant. She was also careful to ask if I had any food allergies, because a lot of folks have these. I told her how much I appreciated her focus on this because two of my kids have food allergies that I have to watch out for. I ordered a pomegranate limonada to drink, which was incredibly refreshing. For my first round of tacos, I ordered the "baja fish" taco, the "roasted duck" taco, and the "sesame ribeye" taco. For my second round, I ordered the "carne asada" taco, the "yukatán shrimp" taco, and the "crispy oyster" taco. And boy, these tacos not only satisfied my hunger, they were all absolutely delicious! Throughout my experience here, Alayna was incredibly professional, attentive, and pleasant. If you're ever in the Reston area, I would highly recommend that you stop by here for a meal. This was a solid five-star experience!

    I wanted to leave feedback regarding the spice level of some dishes, especially the Pork Belly +…read moreCrispy Rice Bowl. When I used to order this dish, it wasn't nearly as spicy. This time, it was extremely spicy to the point that it was inedible. Please consider adding a note or warning for super spicy dishes so customers know what to expect before ordering. Unfortunately, this meal ended up being a waste of time and money for me.

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    bartaco - Reston - Entrance/hostess area inside bartaco

    Entrance/hostess area inside bartaco

    bartaco - Reston - Mezcal old fashioned and tacos

    Mezcal old fashioned and tacos

    bartaco - Reston - Bartaco (Reston, Virginia)

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    Bartaco (Reston, Virginia)

    Shah's Halal Food - Cheeseburger

    Shah's Halal Food

    4.5(22 reviews)
    1.8 mi

    Shah's is our favorite halal-cart joint in the area. Portions are extremely generous, a platter is…read moretypically two meals for a hungry person. Lamb is tender always, chicken tasty. Kofta and falafel are great as well. Pakora chips are excellent as is the baklava. Cheesesteak is excellent too, especially with extra meat. Loving the new topping additions as well. We go pretty often as it's well priced, well portioned, and fast. The owner is consistently there making food and is an extremely kind gentleman. Not much of an ambiance but a great grab and go spot.

    Three stars equates to "A-OK" in my book, and that is exactly how I feel about my platter at…read moreShah's. I tried this place out for lunch on a rare outing without my wife and when the craving for cart style meat over rice struck. The restaurant was completely empty during peak lunch hours, which did not bode well. I nonetheless proceeded and ordered a combo chicken/lamb platter over rice to go. Shah's sauces are solid, and I appreciate that the white sauce is not gloppy or sweet like some other competitors' and that the red sauce is appropriately piquant. They also offer a mild but flavorful green sauce which adds some fresh notes. Those sauces are needed as the chicken, lamb, and rice are unremarkable. The chicken possessed a decent flavor from a spiced marinade, though the pieces ran a little dry. The lamb cubes tasted like generic gyro and carried little flavor besides salt. The rice itself lacked the fluffy yet al dente texture seen at the best halal places. The proteins did not taste fresh and were served from a steam table rather than off the griddle. Still, the overall eating experience felt reasonably enjoyable due to the flavor of the sauces carrying the weight of the platter. The guy who took and assembled my order was very nice, though forgot to include pita bread in my order. I paid about $13 for the meal, and the portion was generous. As such, Shah's is a competent but unremarkable halal platter spot. I would not go out of my way to eat here, but if it's the closest place to you for this type of food it's a fine option.

    Photos
    Shah's Halal Food - Counter area.

    Counter area.

    Shah's Halal Food - Not as pretty looking because it's mixed already with everything. But it was yummy!

    Not as pretty looking because it's mixed already with everything. But it was yummy!

    Shah's Halal Food - Salad platter with mix lamb and chicken

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    Salad platter with mix lamb and chicken

    Potbelly - sandwiches - Updated May 2026

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