My go to place for passport photos, fax important documents etc. great customer service and get things done in timely fashion. Strongly recommended read more

I needed some documents quick, on a deadline, and I came in to get help scanning and sending me a few files. The "emailing" of the files was $2, on top of the cost per page to scan. The process was quick and easy, staff was very helpful and efficient. I appreciated that it was pretty much full service. read more

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Great service! Impressed with the attention to detail for the visa and passport photos. Fast turnaround time. Highly recommended!

I came in to get passport photos for myself, my toddler, and my older child. Unfortunately, the experience was very upsetting. In my photo, there were visible hairs across my face, and my son's cheeks were noticeably red due to the heat--the air conditioning wasn't working, and the environment inside was extremely uncomfortable. What was even more disappointing was the staff's attitude. When I politely mentioned that I wasn't happy with the photos and asked if they could be retaken, the man assisting us completely ignored my request and walked away to help another customer. I was shocked by the lack of respect. When I calmly expressed that this had been the worst experience and mentioned I would leave a review, he began shouting at me. I felt scared and left immediately with my children. My older child was frightened as well. Please be cautious when visiting this location. This is not just about bad photos--it's about how customers are treated and the importance of feeling safe and respected, especially when you have children with you. read more

We had originally went to cvs for visa photos and turned out our photos would not be accepted as they were wrong size and the background color was not as white as they should've been. Luckily we found PostNet through Yelp and were impressed by the knowledge they had about all the various visa photos and country requirements. We were specifically looking for China visa photos and glad we came to PostNet. Staff was very knowledgeable and helpful. Price was reasonable and compatible with others. But the service and quality exceeded our expectations. Thank you much! read more

This review is for specifically for the passport photos. I had a great experience getting my passport photo taken here. The person helping me made sure that my photo met the requirements for my country. I was in and out of there less than 10 minutes. I never got the name of the person who helped me, but I appreciate his attention to detail! read more

PostNet Drove by at 8:20am- closed Came back after running other errands - still closed at 9:45am on a Thursday. I left and came back later in the day (1pm-ish). I entered and walked to the counter. A man yelled at me from the back of the store, telling me to just leave it. I said I needed tape. Now he proceeded to complain about "the thousands of people who need tape" note: he still hasn't come out from the back of the store. He seemed to be lecturing me and I was not into listening to his problems. Dude, if you hate your job, do something else! I had to drive a bit farther to send my package elsewhere. Attitude is everything! And yes, I did call you an asshole on my way out the door. I'll never return. read more

This is the best place to get passport photos! We (me, my wife, and 2 kids) have gone there on multiple occasions to get photos for US and Canada passports. Also, we got photos done for Indian OCI. All were done very well and professionally. The owner is very knowledgeable and professional. read more

The owner is very nice and friendly. They offer lots of services like copy, photos, mailing etc.

I went here on a Saturday with my family to get all our passport photos taken. The person who helped us was very knowledgeable and helpful. We got our photos in a few minutes, and digital copies were e-mailed shortly afterwards. The experience can't get any better than this, but it costs only about as much as going to a Walgreens. I can't recommend this place enough for passport photos. read more

We just got our passport photos here and it was world better than the Walgreens or FedEx ones we have gotten previously! I had to have my baby photos redone because Walgreens did such a bad job (shown on left, PostNet photo on right). Clearly the quality is so much better and he took such care to make sure our photos would meet the guidelines! Def going back when my older child needs a new passport photo and would recommend since the price was also quite good. read more

Rudely turned me away as he was busy and had to help others. Told me to go to FedEx when I was in desperate need to print. That's POS in my book. Was I in a rush yes, could he have provided better customer service, absolutely. Said he doesn't do small print job and terrible attitude that rubs you off the wrong way. After writing my review I saw all the other negative ones that truly fit the bill, unfriendly, poor customer service and loose screw. Dont need to say anymore he'll deny off course as he keeps re-curating his responses, I've had multiple alerts, only shows his true personality and doesnt affect me one bit. Look forward to more comedy from him . Update: funny how he justifies his actions or deflects. Petty this dude is. Don't be fooled by these paid fake positive reviews. His profile pic is also fake, he's asian (and when I say that I mean thats not him in the picture), I'm asian btw. He has some personal issues and you all should read all the reviews before going. Furthermore, for anyone looking for passport photos, you can easily do them at home for a fraction of the cost, look up some apps too. Save your money and headache of this dufus. Hope this helps read more

Got photo done here for my passport renewal. Got the photos done within a few minutes with all the specifications met.

Stop by and say hello to Donald who goes the extra mile to take care off all your needs. It was a simple, delightful experience. Mention this review and you get extra smiles and special deal. read more

I will absolutely be coming here for all of my future ID needs! Came here to get an Austrian Visa photo taken. The employee who helped me was professional and obviously knew what he was doing. The service was relatively inexpensive (~$19 including tax) and they gave me 2 photos. Great service! read more

I asked for Canadian PR card renewal digital photo. The hard copy dimension is the same as passport. Nowadays, it is more common to renew PR card via online than via email and the digital form specification is clearly stated in Canadian webpage (https://www.canada.ca/en/immigration-refugees-citizenship/services/new-immigrants/pr-card/apply-renew-replace). It says: - 50 mm wide X 70 mm high (2 inches wide x 2- 3/4 inches long) and sized so the height of the face measures between 31 mm (1- 1/4 inches) and 36 mm (1- 7/16 inches) from chin to crown of head (natural top of head). - in JPEG or PNG format; - measurements must be between 715x1000 and 2000x2800 pixels; - file size must 4 MB or less; The owner says he knew exactly how to do it, so I gave a try. I paid 25USD for both digital and hard copy (although I did not need hard copy, I decided to buy just in case things go wrong). In Canadian web portal, the applicants are asked to adjust the picture to align your image so that the face is between the two green lines. It says: "Drag a rectangle box to set your head between the two circular green lines and ensure your chin touches the bottom of circle. " As his image's resolution was too low, when I crop the image, the cropped image become lower resolution than 715x1000. As a result, you will get the warning that image does not meet requirement. I went back to the owner to increase the resolution. He refused, and requested another charge. Here is his email response: "We've never taken passport, resident or visa photos at the size you are requesting. And we can not guarantee this resolution as we have not taken photos at this size and resolution. If we attempt to take the photos again, there would be additional charges to take and try to customize it to this size. You are the first person to request this as Canada resident photo copies are always submitted in hard copy. Thank you." First of all, I requested Canadian PR card renewal photo, not the Canadian passport photo. He clearly did not get that part correctly. However, when I met him he said he knew about everything and everyone succeed with his photo. So at least his last email confirm that no one had ever successfully submitted PR card renewal digitally. I do not recommend this place. He is over confident and also very irresponsible about what he initially said. Update: I see he is responding to this post saying that I asked for Canadian passport photo. I did not. I asked for Canadian PR card application digital photo, and as a side note, I explained to him that the dimension of the hard copy of the Canadian PR card application is the same as Canadian passport. I wish he does not twist the situation but I understand this is how he runs his business. read more

The best passport photos we have ever gotten. Did seem a little pricey but worth it :)

The gentlemen from PostNet who helped taking my daughter's China visa photo definitely knew what he's doing. Not the best looking photo but passed the embassy's requirement smoothly while 2 paid apps I used to take and edit the photo didn't. Definitely recommend spending a few dollars and 10mins to get the pros here to help read more

Normally I use to go to Costco for my passport photo needs. But as they are not available here, I tried with Walgreens. I got a query back from the consulate to submit new photos and found PostNet on Yelp. They have a proper setup and know specifications by country. Service was decent and fast. read more

They know what is required for passport photos for different countries, and appear to do a lot of them. We had issues with passport photos from other places - it's well worth a little travel time to save a lot of hassle. They also take much better photos. read more

Super friendly owner at the store. Helped us with notary to getting passport photos to printouts. Followed safe distance measures and best practices for Covid. I will definitely recommend this place for any office work! read more

This place may know the business of passport photos, but the guy was so unfriendly that my photos were the ugliest of all passport photos I've ever taken. When he flung the camera at me to approve the shot, I should have requested that he blow it up to the actual headshot and not the tiny half person picture he showed me, but because he was so unfriendly that I just wanted it done and get out of there, I accepted it. I have to live with this tense-looking headshot for ten years now! What an awful place. read more

Very good at taking passport photos. The guy taking my photos was very precise and finicky and the photos came out perfectly.

They are my favorite store for passport and visa photos. Very professional and always do a nice job of meeting the specifications required. They are also very family friendly and patient with children for their profile photos. Prices are very reasonable and the team at the store is friendly and polite. Highly recommend read more

Poor customer service, very impatient and not helpful. Shows extremely inpatient when taking the visa photos, even to kids.

I thought this would be a reliable place to get a passport photo, and they would clearly know the requirements since they've been doing this for decades. But no - I took the passport photos (expensive!), and they were declined at the passport appointment. Even worse, this store refused to take another photo to fix the issue. Please spend your money elsewhere. You can get higher quality passport photos at many other places in this area. read more

We always get our passport pictures here, it's quick and efficient, and the pictures are great and conform to the appropriate standards (we have both US and German passports and they have different standards). read more

I got my Canada PR photos done here a few months ago. I didn't even have to tell them the dimensions. They knew it already. The photos came out well and I had no issues with my PR application. They also told me I could get new photos at no extra cost if for any reason my application was rejected specifically due to any issues with the photograph. I really appreciate this place - because I had tried going to every place I could find (Walgreens, CVS, other passport photo places) and none of them could do Canada PR photos for me because the specifications for those are a little different. They aren't your usual passport size specifications. It was a challenge finding a place that understood the requirements - and this place knows just exactly what needs to be done. Service was quick and overall I'd highly recommend this business. read more

Great place to get passport pictures. The owner was very knowledgeable . He knew the requirements - passport applicants are not required to show their ears. But there are a lot of other requirements. You do have to have a neutral facial expression with both eyes open. Like I said, very helpful. read more

The owner has a "loose screw" and he is a liar. I had a woman who reached out to me on Yelp after seeing my review, she mentioned that she is now afraid of passing by his store because of his anger issues. He misrepresents the facts in his replies but you can still see how his mind works if you read what he says to the customers who had a negative experience. read more

Went here for the new Chinese visa photos. They barely looked at the sheet of reqs we brought in, said that they did tons of Chinese visa photos and knew the requirements well. I was a bit skeptical, but our visas did get processed without a problem and the photos matched the requirements. I originally heard about this place on recommendation for Canadian passport photos, and when I need those in the future I will come here. read more

Caucasians not allowed.....sign should be on the front door. I entered to return an Amazon package. The owner was sitting in the back of the store and called out something to me. I walked to the back of the store saying "Oh, don't get up. What did you say I couldn't hear you" The Asian man jumped up and spoke in a loud voice "You would never say that to me if I was white. You are racist get out of my store!" Frankly, from the other end of the store I had no idea what his race was. I was speechless and shocked, pick up my package and left the store. He continued to yell at me "Karen you are racist get out of my store." I am a white, 74 year old senior who just wanted to mail a package. I will be repeating this interaction to family, friends and neighbors as I felt scared and threatened in PostNet at 773 E. El Camino by this troubled Asian man. read more

The gentleman who took my daughter's passport photo knows government requirements, and he also made sure that we liked the photo before printing it. Fast, professional and courteous service. This is definitely the place for passport photos! read more

This is the place for taking passport photos. The quality of the camera, direction and lighting, timeliness of the service, and the professionalism of the staff were spot on. read more

The staff at this place are some of the nicest, most helpful people you'll find, period! And they've been live this for all the years I've gone to them for a variety of tasks. If you want honest service with integrity at. Diet pride, check them out! read more

A+++ service and price! I'd recommend this place for anyone who need passport photos for any country. I needed a non-US passport photo and they didn't have any problem. I've shown my passport application form and he took a look at it and quickly understood what he needed to work on. Took couple pictures, shown it to me and processed within 15 minutes, perfectly cut to the size that I needed! Price is very cheap ($10.91 to be exact for 2 photos) compared to other passport photo places, so the drive to Sunnyvale was totally worth it. Great service, everyone at the store is very friendly and the store is very clean and neat. read more

I was originally headed towards Walgreen to get passport photos done - but I used my handy Yelp app to find a place that would be more reliable. I'm so happy that I found PostNet! Easy in and out, probably took less than 10 minutes for him to explain to me the prices, their process, take a picture, REtake the picture because I'm picky, receive the two pictures, and pay. Even had some time to chat with him about how they could help me send in my passport renewal application. 5/5 stars for fast, efficient, and friendly affordable service. Super clean storefront too. Loved my experience here. 2 passport photos for $14.13 (after tax) - they even store your photos for up to 6 months in case you need it again in the future. Just have the date you took them handy and they'll look up the pictures for you. read more

Alternative to Costco. Quick and easy. Price is reasonable since the quality is a lot better than CVS or others.

Just had US passport photos for our 2 month old taken here - he confirmed that baby's clothing was ok (contrasting with the white background), and had the perfect (looks like a bathtub) setup for placing baby with his head supported. He took multiple photos, selected the best one (both eyes open, and looking at the camera) and printed them quickly. Digital pics are on file for 6 months in case reprints are needed. Highly recommend for baby ID photos. read more

Update: Hate the new management. New owner is a jerk. Likes arguing with customers. Charges "ridiculous" rates if you want to print by email ($3 surcharge for 1 4x6). When I made that comment, he decided he needed to correct me, get in my face, and tell me why it was in fact NOT ridiculous. Used to love coming here because they great service. Not anymore. A million and one options out there now for printing services. Will go spend my money there from now on. (And BTW- the kiosk machine they wanted me to use to avoid the surcharge didn't even work!!) read more