1. PostNet

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Hyattsville, MD

PostNet

3.8 (43 reviews)
Closed • 9:00 am - 7:00 pm
Updated a few days ago

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Response time

4 days

Response rate

40%

Services - PostNet

Document binding

Copymaking services

Faxing

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I do not recommend PostNet location at 5557 Baltimore Ave #500 in Hyattsville, MD. My wife and I have visited this location before with no problems. I needed to mail a package back to UPS as the quarantine was beginning. PostNet is a UPS dropoff location. I saved the UPS return QR code to my phone and drove to the location. An employee, Femi, could not scan the return QR code, so he asked me to email it to him. No problem. Once he printed out the return label, he explained that there was a charge of $3.29. I assumed that the charge was for mailing the package back to UPS, although UPS explained that return mail was free. Nonetheless, the quarantine had me nervous and I wanted to get back home. I paid and left. After reviewing the receipt, I learned that I was charged $2.99 for computer services and $.30 for printing one black & white sheet of paper. I was charge for computer services although I never used the computer. I was $.30 for a copy although Femi asked that I email him the QR Code because he could not scan it from my phone. When I pointed out this error via email to the owner, he argued that it would have been more expensive anywhere else! Not even slightly true! The owner refused to refund me for charges that I should not have been asked to pay. Whether it is $3.00 or $.30, the point is that when you are wrong, admit to it and make amends. Please do not support such an unscrupulous business owner. Ezell Lundy

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9 years ago

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9 years ago

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10 years ago

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Review Highlights - PostNet

“I called ahead to see if they could help with a somewhat complicated notary job and Femi said no problem!”

Mentioned in 7 reviews

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Staples

(40 reviews)

I had read good things about the copy and print center online when looking for a reliable place to…read moredo a huge copy job for a trial in a legal matter. So I came here based in the reviews. This store lubed up to the hype. Mohammed was working the print center and his help was so invaluable. My machine jammed a few times but he was very patient and happy to help. I guess I overworked the machine cuz it broke. lol. But Mohammed moved me to a different one and just made sure my print job went well. I took me an hour and a half... because of the huge copy job and the few jams/breakdown but Mohammed was patient and helped with a smile. Very professional and highly recommended location!

I needed to return an Amazon package and this was where I had to do the transaction. Honestly…read moredidn't know they did this type of thing, but it was the only nearby option I had. Weird, because I have done returns before to Amazon at other locations nearer to my apartment, but this one made me go here. I always forget that there are more stores in this are than just PG Plaza. Especially on this side of the street. Not knowing where to go exactly when making my way here, I ended up using GPS, luckily for me, it took me right to the free parking garage attached to the building. Be mindful when parking here, be aware of your surroundings and where the stairs/elevators are. I say this because, in a most likely scenario for you, the elevator will be out of order and you will have to use the stairs. The higher you park, the more stairs... I finally make it to the front door of Staples after fumbling with having to open doors with a large package in my hands. First thing I noticed is that there is not very clearly marked signage. When I paused and looked around and employee shouted from the print area that I needed to make my way to the returns area. I had no clue that is where I needed to drop off my Amazon package, but so it was. When I approached, the lethargic employee just stared at me, didn't say anything. Waiting for her to speak, and nothing. I then spoke up that I am here to drop off my Amazon return. Never having to do a return at a Staples before she expected that I would know what to do automatically. In a gruff voice behind a mask she demanded the QR code needed for the return. She then asked me which one is this for? Uh, the package right in front of you. Yes, there were two items in the box, they were exactly the same, but she didn't take a moment to even look inside the box. Once she got going, I watched to make sure that my items were properly processed. I watched her smoosh them into a box that was way to small for the both of them and then was handed my receipt that they were received and processed. I held my breath until I got confirmation from Amazon that the return was received. I'm hoping I don't have to go through this process again any time soon. If I do, it will not be at this location.

The UPS Store

The UPS Store

(13 reviews)

I love efficient processes that save me time. I'm usually an impatient person and work quickly, but…read morethey've got me beat! I went today for fingerprinting. My appointment was at 1, but due to an accident on 50 I was a tad late (like 5 min). After I checked in, another customer came in and was clearly someone who might cause a scene. The associate did a great job of managing us both, keeping the other customer satisfied while not ignoring me. My fingerprinting process took literally 2 minutes. I was in my car by 1:10! So glad this location opened. It's close to where I live, and is the only UPS in DC that I know of that has an actual parking lot.

My package was rerouted here due to not wanting to miss it, or have it be grabbed off the porch if…read morewe weren't home. I called to find out where it was because the tracking had not be updated in a week, despite my pick up attempts and even asking it to be sent to a different location as suggested by the Landover hub because this location couldn't be bothered to actually look for it when I went three times to pick it up. The woman who answered the phone would not let me speak. She escalated over and over and over. Yelling at me. Being a bully. I tried to explain that I had texts and the app said it was there. Over and over refused to let me speak. So here you go woman. Here's the proof that you're a lying jerk who, given your disgusting attitude, I wouldn't be surprised if it was stolen by you. I recorded the entire conversation, and will happily be sharing it with anyone who wants it, including the corp office representative who listened to it, and ask it be emailed to him this afternoon.

PostNet - copyshops - Updated November 2026

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