I needed a PO Box for my business and Postal Annex happened to be right around the corner from my home but convenience turned out to be the least of my good fortune. The folks there are so friendly and they are great about notifying me when I have a package. I don't know how their prices compare with other mail box rental places but I don't care because excellent service makes a light cost difference immaterial. Being able to access my PO Box 24/7 is another plus! read more

Not a great first impression. I needed a document notarized and called ahead to verify that they had a notary, and until what time I could come in for that service. I was told until 6. I had to leave work early to make the deadline. After dropping off mail at the Post Office I got to this location about 5:10. There was one employee there who was on a phone call when i arrived. Once I told told her that I was there to have something notarized, she told me the notary had gone home early. "They'll be here tomorrow." I told her that I'd called ahead and was assured that there would be able to have that service. She just said, "sorry", in a way that suggested that there wasn't much sincerity behind it. I was disappointed, since I had made the effort to reach out ahead of time. Ended up going to a nearby competitor that took care of my requirement. I didn't want to leave work again tomorrow to get this errand handled, which is why I was frustrated with the experience. read more

PostalAnnex - Mailbox Centers Near Me - Simi Valley, California

PostalAnnex is a excellent business service. Recently I needed my passport renewed. Clay was very well versed in what I needed to do. He had the form for me to fill out, knew how much to charge to expedite my passport as well as knowing what was needed to send the documents overnight! He even took the required photo! I got it back in 10 days!!!!! I appreciate all the other services, including having a mail box in the facility. And having a little boutique where I will buy a little something that is different. I so appreciate the one on one service when I stop by. We have been with them for many years. You are a 10+ in our book! read more

Severely disappointed by incompetent Notary Services at Postal Annex. Even worse, poor customer service from the owner (Arman?) - no response to my repeated request to connect. Their notary seal was inaccurate and was REJECTED by the SECRETARY OF STATE (I have the rejection letter to prove it) - it points to poor training, incompetence and irresponsible business personnel and owner. Resulted in days of delays, multiple trips to Secy of State office, use of alternate notary public, $1000s lost in time and expenses and even jeopardized my travel plans and real estate transaction. And in spite of communicating this - no response from the owner!! Even Secy of State told me that a refund is due from this company for this negligence. I support with pride all local businesses and there are fine ones around this - but not this one anymore! No way to treat a customer AND a neighbor! read more

Both the lady here and Clay were very nice. They were patient with me throughout double and triple checking documents. Furthermore they gave me wipes after fingerprinting. Lol. Very thoughtful. read more

This was my first time here. Arman was super friendly and so helpful! They can literally do everything for you here from Amazon returns to shredding. Very impressed and highly recommend! I'll be back for sure, thanks Arman! read more

I've been a fan of this location for years. Everyone is always so helpful and nice, and they have a great collection of fun things I can get for last minute stocking stuffers and gifts. read more

My go to shop for all of my needs - mailing, copies, shredding and cute gifts. Sunny the owner is a doll and her entire team is very nice, knowledgeable and helpful. Highly recommend. read more

Sunny and her staff have always been so helpful and friendly. I do all my postal business with them and am grateful they are in Woodranch.

The owner of this establishment is rude!! I watched her treat her employee and a 90-year-old man disrespectfully for over 30 minutes. She pushed her employee out of the way to do things and not allowing the employee to do her job. The lady the owner was helping was interrupted multiple times as the owner could not let the employee do her job. I stayed quiet and at 6 pm she turned us away as she needed to close the store. I was more upset about how she treated her employee and an old man. DO NOT SHOP HERE. UPDATE after owner replies. Please note.. I watched Sunny be rude to her own employee, a 90 year-old-man, a woman, and the customer she was helping for 40 minutes. When I got to the counter she didn't know I was there with my fiance at first and flat out told me. "I need to close the store, that man over there will need to leave," I informed her he was with me and we were waiting for 40 minutes. She then told me to leave its 6 pm and the store needs to close. That is when I yelled at her. Don't worry Sunny I went somewhere else and that man was 10000000% nicer and respectful of us. It took him only 25 minutes in total to deal with us. I will NEVER walk into your store again give you my hard-earned money. My money is precious and your company does not deserve a penny. You disrespected 4 people in 40 minutes as I watched and heard EVERY conversation. Then you disrespected my fiance and me. 6 people in 40 minutes. You should be ashamed of yourself for disrespecting a Veteran in the first place. How dare you!! He served our country in the Korean War to make us free and how you talked and treated him is horrible. NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

My Wife and I have been going to Sunny since she opened her store.She and her staff are EXCELLENT! She provides just about any business related service you can think of not to mention the extensive and diverse products she sells. She's like the old go to general store that one way or another manages to take care of your needs with a happy can do attitude. Thanks Sunny and the team, Darrell and Deena read more

I've been using Postal Annex in Wood Ranch for around 10 years, and they make shipping effortless for me. You know how the post office is always busy, slow service and just generally a bad time? Postal Annex is the opposite of that.... Very fast, polite service and professional staff. I save so much time using Postal Annex and I'm lucky to live right around the corner from them. Thank you Sonny and Staff, I appreciate y'all. read more

I got my Live Scan finger printing done here - was able to call and come in that day. Staff was super friendly!

Incredibly friendly, professional staff and great variety of goodies, jewelry and trinkets in the store as well. I apologize if I am spelling her name wrong, but the woman who helped me, Sonny, was so kind and personable! This place has a small town feel where the shopkeepers refer to their customers by name and are genuinely interested in how their day is going. No wonder this place has such a high rating. Much deserved and then some! :):) read more

Handy little shop in the Wood Ranch shopping center. Perfect for your shipping (Fedex) needs and loads of other random things. Notary? Check. Packaging? Check. Printing? Check. Parking can get a bit tight but there is usually a spot. With a Starbucks only feet away, the PostalAnnex is a great stop for multiple reasons. 4 stars! read more

I'm new to Postal Annex+ Sunny is extreamly nice. This place does EVERYTHING. The list of services is kinda endless. It's very nice to have this service so close to home. I have no idea why we've never walked in the door before. If you're rushed for a last minute gift. Sunny has it. A huge display of neat little gifts. Really a great little resource in Wood Ranch. read more

I have had a mailbox here for 3 years and everyone that works here is always helpful! I love Sunny!!! Always smiling and asking to me about things. I called once to see if i could pick up a package a few minutes after they closed, she was willing to wait alittle for me. Love these guys! read more

I hate to leave a bad review. I have been going here for 5 years with no problems. Recently they sent a package using my name and address. They used the wrong person. The person sending the package had the same name as mine. A mistake once might be acceptable, but twice is not acceptable. I was so upset, I contacted the police because I thought someone had stolen my identity. This mistake was due to shear laziness. read more

I am a new fan. Other local shipping locations do not offer all the services that one might need. However, this shop does and the proprietor is happy to help. She seemed genuinely sincere in providing true customer service. Took care of my notary and shipping needs, provided me with options, didn't nickle and dime, and all done with a smile. Thank you Sunny and I will be patronizing your establishment in the future. read more

We have been using Sunny and her great team at this location for almost two years. We maintain a PO Box there and am great full for their service. They are professional and friendly. They have shipped delicate items and all have arrived intact. I would highly recommend this lo read more

Great team that can handle all of your packing and shipping needs. While you are there be sure to check out all of the fun little gifts they have that make shopping easy. They serve as my back office shipping solution and they do an amazing job. read more

We had a mailbox here for over 4 years now. Sunny is the nicest person. She hands me our mail the minute I walk in. All of her staff is so friendly and helpful as well. We also had our passport pictures done their very last minute. Sunny can help with everything from postal, Ups etc. and the best gift store too. My husband and I just love this place. A true neighborhood Gem:) read more

Sunny is the best. She always has a smile and keeps her clients spoiled. They know you by name and have things waiting for you. I love the email notifications when packages have arrived. The 24 hour access makes everything very convenient when working late. read more

PostalAnnex - The friendliest and safest mail stop. - Mailbox Centers Near Me - Simi Valley, California

Sunny and her whole crew are absolutely the best! So convenient, they treat their customers like family, they will go over and above to find the best way to send your packages, the spend plenty of time with you, and you get the personal touch. I heartily recommend her! read more

I went to have a passport pic taken, to renew my passport. I was able to complete the whole process right there. The service was great and they were very helpful. I had a great experience!! Much better than the PO.... read more

Wow! This place is great. I spoke with Sunny who is the owner and was really amazed at how friendly and helpful she is. I was curious about some of the retail options offered there and Sunny was very enthusiastic. Besides all of the typical shipping options they have Livescan and private mailboxes available as well as an incredibly well stocked retail area. I couldn't be more impressed and will definitely be back. read more

Sunny and her staff are so kind and knowledgeable, it is a pleasure to do business here! We've done domestic and international mail, fax, passport photos, notary, you name it, and all are much quicker, smoother, and easier here than elsewhere. Lots of cute little gifts and cards in the shop, too, I like the LovePop 3D cards and gift bags. Great neighborhood shop! read more

I love Postal Annex! The owner, Sunny, is incredibly helpful and so very kind. I have been utilizing Postal Annex for the last six+ years and wouldn't think of going elsewhere. The prices are fair and the store offers so much more than shipping help. Great gift ideas for anyone from young to older. I just love to pop in and see what new items are available to buy for friends and family. The staff is also happy and helpful. read more

Neighborhood gem. Owner/operator could not be more nice and is a pro at all things shipping. Super thoughtful and experienced. Among other notable experiences, I went to mail passport renewal applications and unprompted, she audited the application packages and found a couple of errors that would have delayed processing at the passport renewal center. Always find her to be super helpful that way. read more

Sunny and her wonderful staff are always friendly and always go out of their way to give the best services ever! You can do everything here from mailing, packaging, having keys made, buying cards, gifts or office supplies, faxing, copying , notary services and more. read more

I dont usually post reviews but I had such a great experience here I feel obligated!. Stopped by yesterday morning to get some decals cut. Sunny was very friendly and helpful, it ended up taking a little longer than I had expected due to the measurements I needed but she gladly helped me cut the decals to the correct dimensions. Best part? After taking up almost an hour of her time, I walk up to the counter and ask how much I owe her. She says "nothing, happy I could help"! Hows that for customer service!? I will definitely be returning here should I need to again. read more

Wonderful staff and sunny I think it was, was super friendly and made sure I was happy with everything. Definitely making this my go to place for postal needs read more

I have always had decent experiences here until today. On 6/2/2017 I dropped off a pre-packaged and pre-labeled item off at this location (I handed it directly to the Sunny) and a week later the package still has not been scanned or processed by UPS. I went into the store to see if they maybe had misplaced the package and I was greeted by Sunny again who this time looked up the tracking number (showed the same results as I got from UPS) and told me I must have not dropped it off. In fact she was pretty insistent that I never dropped it off. I told her that I absolutely dropped it off and asked if she could take a look to see if maybe it was misplaced. She told me no and that she does her job very well and would have scanned it if I dropped it off. I am now out a VERY expensive dress and I have no other recourse than reporting it stolen to UPS/AMAZON and I have to file a police report. read more

Great, friendly service. Sunny is the best!! I support local businesses and this one definitely has my vote!!

I have had a mail box at Postal Annex going on 10 years. Sonny and her team have always been very cheerful and friendly upon seeing them daily. If you're thinking about getting a mail box for yourself you can't do better then WR's own Postal Annex ! read more

Awesome, local, friendly and helpful. Lots of services including notary, office supplies, making keys, private mailbox and signs. Been a customer for years and Sunny and staff are always helpful. Oh, did I mention they will box and ship almost anything!! read more

Went in to send two packages to Sacramento for Christmas. They were absolutely Fantastic! Also greeted by a cute little Cujo ( actually sweet little loveable Puppy)! read more

Everyone loves Sunny the owner she multi tasks and so friendly so patient and helpful

I am continuously surprised at the variety of services offered here. The owner, Sunny, and entire staff are cordial and very helpful. I love being able to walk in and almost always hearing a "Yes, we can do that for you!" read more

I went in real quick for some documents to be scanned, the lady Sunny was very nice and helpful to me and the lady before me. Also a natural with children since they are little customers too so I appreciate that, even had my boy thinking hes a boss. LOL~ Great service + getting what i needed done= positive experience deserving a review~ Thanks Miss Sunny! read more