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    Posh Paws Grooming Salon

    4.1 (264 reviews)
    Closed 7:30 am - 6:00 pm

    Posh Paws Grooming Salon Photos

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    Michele M.

    I would like to preface I've been going to posh paws for 4 years. For the most part we've had positive experiences. But clearly the quality of their work has fallen off a cliff. I called several times over multiple days to speak to someone about my grievances and was told I would receive a return call from the manager, still waiting and it's been several weeks at this point. When I dropped off my cat I was as clear as you can get. She's old, she can't groom herself like she used to. I asked them to clean up one mat. I wanted them to bathe her and just trim her up a bit, make her look good. The lady then asked if we wanted a lions cut to which I explicitly restated what I wanted. Then she points to the carpet, like that short? ... NO, I just want a light haircut. When we picked up the cat, she's completely shaven, she's a long hair cat. After going around in a circle about how I didn't want my cat completely shaven you just completely shave her. They also failed to bathe her because she was "stressed out". That hasn't been an issue any other time but maybe shaving her entire body might have played a factor... So, we paid $120 dollars for our cat to be shaven... badly at that. I would have been surprised if it took her more than 5 minutes. We used to have Kat help us. She was always lovely and did a great job and the little touches like giving her a bandana you could tell she really cared. But she doesn't work there anymore. Considering how management deals with grievances and doesn't bother to call customers back, I can understand why she doesn't work there anymore. You're taking a real gamble when you go to posh paws. Maybe the tech was hired yesterday or maybe they know what they're doing... Regardless, if you have any issues good luck speaking with anyone.

    I dropped my 13 pd mini poodle off today & when I picked him up his eye was swollen shut. I immediately raced to the vet bc he wouldn't stop pawing his eye. From what it looked like he was snipped on his eye causing major irritation/discomfort. He now has a cone, numbing medicine, not to mention the vet bill. When I drop my pet off at an establishment like this I expect my dog to be taken care of. This was not the case at all. My dog is in severe pain and has been crying since we have gotten home. NOT OKAY. I have called multiple times and have not been contacted back what so ever. Nobody checked on him or called out the mistake! I will not be returning ever. Do not go here.

    Example pic, dirty ear, before and after
    Joann B.

    I'm sad to write a less than perfect review, but I want to be honest and potentially help future patrons. I took my 6 month old goldendoodle to Posh Paws and specifically asked for one inch all around, round paws, puppy face, cut around ears, but keep his color (because the hair growing underneath is a lot lighter). I showed a few pictures for reference. The example picture showed how I wanted his face. I told the groomer that I really want him to keep a puppy feature to which she replied, "Yeah, everyone wants to hold on to that look." Pros: - The groomer told me her plan to cut his body short to prevent mats since his coat is changing, but long enough so that he'll still be fluffy (awesome, I like knowing the intentions if its different than what I asked for + reasoning) - She listened to my request to keep the color on his ears. Yay! - They offer walk-in nail trims for $5 cash. Everywhere else I've seen is $20+, so this is a great deal -They have a cancellation list to get your pup in sooner since they are booked a couple months out Cons: - Ear cleaning is supposed to be included in a full groom. My pup's ears were filthy when I checked at home that same day. Makes me wonder if his glands were even expressed... - Though the color was kept on his ears, the hair was still long around the perimeter. - His face was cut so short, he looks like a whole different dog and nothing like the picture I showed her ): - Lastly, his groomer did not ring me up. It would have been nice to hear how the groom went, or if she could explain why she chose not to clean his ears. I'm not sure if we'll be coming back after this review.

    Cut up paw right near where the hair was trimmed. If you look close you can see the clipper marks
    Mark J.

    It's really hard to write this after being a patron of the posh paws for 4 years but my last visit and the complete lack of customer support resulting from it have been so unacceptable that I have to write a bad yelp review. I've been unable to even speak to the owner (who refuses to take my calls or emails) let alone get help, so unfortunately yelp is my only option left for resolution - that can hopefully also serve as a warning to others. About a month ago I took my retriever into Posh Paws for a standard bath & grooming. And the next day I noticed cuts all along his back paws right where his hair had been trimmed. If you look closely in the pictures you can actually see lines from the trimmer. My poor dog must have been in so much pain! But if that's not unsettling enough, the fact that nobody said anything was even worse. Pain aside, cuts like this are also a risk of infection when a dog like mine loves walking outside, so I'm lucky I noticed them when I did and was able to put some bacitracin on them. But what made it even worse was when I called to ask what happened (not even to complain mind you, just to ask and talk about it), I was given the biggest run around ever. I was told to send pictures to an email where I got no response for a week. I pinged the email again, and still no response. Only after pinging a third time did I get a response saying my information was sent to the owner who would contact me. The owner never contacted me. It's now been over a month! No discussion, no apologies, not even an acknowledgment of existence. I've been going to the PP for years and travel from outside the city just to give them my business and to be treated like this makes me feel like the owner really doesn't care. Not just about customers, but clearly the owner doesn't care about dogs and isn't a "dog person" because any normal dog person would immediately see this as unacceptable. I don't know if they have new management or what, but the complete lack of dialogue kinda forces me to stop going and also stop telling friends & family not to go either. And that's sad because the staff seem awesome, but the owner clearly doesn't give a crap. I've given them ample benefit of the doubt but I'm at the point where there are plenty of dog groomers in the area and it's not worth the risk to go to PP where this can happen and where there will be 0 support.

    Dog groomed.
    Katie A.

    We've tried a few grooming places over the last year and a half. We finally booked a time with Posh Paws and I'm SO impressed! Our guy came home perfectly trimmed up, fresh, and so happy! They did a great job with his legs, toes, hind quarters, and tail. They even got a few mats cleaned up behind his ears that I had tried to clip earlier. He looks like a million bucks and the price was really fair with tip. We had tried to make an appointment with them awhile ago, but they were really booked (during Covid). I'm so glad we found Posh Paws! Highly recommend over other groomers in the Seattle area.

    I have been a customer of Posh Paws for over 8 years, but I won't be returning after our last visit. I have a labradoodle that was most recently groomed on 9/28/23. Her face was cut extremely close and uneven in between the eyes and she was bleeding from her paw when we got home. They cut her actual paw, it wasn't a nail cut too short. She was bleeding everywhere when we got home and she has bare patches on her face between her eyes. The pictures speak for themselves. I emailed them twice with pictures and received no response to my emails. This is especially disappointing after being a customer of over 8 years. This place used to be good, but since their established groomers recently left (we used to see Kat before she left), it has really taken a turn for the worse. I no longer trust leaving my dog here. We won't be going back.

    Poorly cut cat nail

    Do not take your pet here. I have been going to this grooming salon for a year and a half. Used to be completely tolerable and well run. I am not sure what has happened for the service to be so poorly executed. The last 2 times I have visited this place they have cut my cats nails so short and got infected or bled, or both. The first time it happened I assumed it was an accident so I didn't think about it. I have ALWAYS been direct in asking the worker helping my animal to cut just the tip off the nails. Not only are they now cut in different lengths, they are split and bleeding. I called the shop and they said it was "human error" and never acknowledged how my request was not met, or understand my concern of my cats health and my inevitable medical bill. They told me instead to bring my cat in again so they can assess the damage. Absolutely not! I can't trust you to follow basic customer requests, now you're telling me you're qualified for aftercare? I don't know if management has changed for training to be so poor, but it disgusts me. I don't know how they can possibly advertise a service they say all groomers are trained on for this experience to happen multiple times. I get Seattle is a dog friendly city, but if you CANNOT perform a service, do NOT advertise that you also groom cats. This is not "human error" it's negligence. Avoid this place at all costs.

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    3 years ago

    We love taking our mini golden doodle here. They are super sweet to her and she always comes back fresh and clean and looking super cute.

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    Ask the Community - Posh Paws Grooming Salon

    Review Highlights - Posh Paws Grooming Salon

    Faye has been grooming our Goldendoodle for 2 years now and I'm so grateful that I came across her new salon.

    Mentioned in 22 reviews

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