I'm really heartbroken writing this. Daisy, my 14-year-old dog, came in for grooming and was returned looking clean... but clearly not herself. She didn't wag her tail, didn't come to me like she usually does, and was unusually quiet. Something felt off. That night she stayed calm at home, but the next morning, after just five minutes outside, she refused to walk. I noticed her paw was swollen and inflamed. The vet said it looked like trauma or possibly a burn around the nail bed, consistent with grooming-related injury. The salon later sent a photo of Daisy after the grooming, but it doesn't show her paws at all. That felt strange. When I called to share what happened and ask for accountability, the owner was cold, dismissive, and refused to take any responsibility or even acknowledge the concern. I'm not here to point fingers, but I do want to share my experience. Daisy is healing now, but this was and still is a painful and stressful experience for both of us. We have a new appointment at the vet. read more

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They're so amazing and attentive to my dogs. I have one that is older and can be a bit difficult and Paloma is so patient with him. The haircuts are wonderful and they always come away with cute accessories. I moved a bit further away but I keep coming back because I have full trust in Pawbillion and my dogs are always well looked after! read more

Pawbillion - Taking them home from their haircuts! - Pet Groomers Near Me - Bellevue, Washington

absolutely would NOT recommend. the groomer injured my dog. I have a sweet older dog who does not complain, but i noticed the huge burn on her leg. The second I saw this I rushed her to the veteranarian who gave medication and creams. While I understand things happens, after the vet I called the groomer to share what had happened and ask that they help with the vet fees (this was not only traumatizing for my dog but also expensive). They refused... and sent me a picture of my dog after the haircut (of course you couldn't even see the leg in this picture). Absolutely refused to take any responsibility. I would never vouch for a groomer who not only harmed my dog but also doesnt have the decency to take responsibility read more

This is the best groomer that I've ever been to. Everyone is kind, listens to your needs, and the cut always comes out perfect! They're treating the dogs well there and you often see good pups follow them around as they work. Prices are beyond reasonable for what they do as well. read more

Pawbillion - Pet Groomers Near Me - Bellevue, Washington

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Been seeing Min at Pawbillion for the past year now and can't recommend this place and her enough! She's so patient with our Aussie and is always giving us pointers on how to deal with her (grooming wise) at home. Pricing hasn't changed too much and service has been a consistent 10/10. Thank you Min and Pawbillion for everything read more

I orginally rated this pet grooming business as 5 stars, for price/performance/availability. However, in past 6 months, the groomers seem to leave after a short time and are replaced with new ones. There's barely any time to form a relationship so that the stylist and pet-parent can understand each other as to how the pet is to be groomed. read more

I didn't plan ahead (as usual) and called asking if someone could fit Kona in the following week. I think I spoke with Paola and she was able to fit him in the next day (which bar the time was a Wednesday..?) In one of the recent photos attached you can see he is well past-due since we typically trim him at home only taking him in if absolutely needed/when his grandpawrents offer. We dropped him off around 1pm and he was done close to 6:30pm. Poor thing has high anxiety so to say the least, he was not happy when we took him home haha. Disclaimer - we give him lots of treats and love. They were short a staff member who called out that day so rather than cancelling on clients, they split the dogs amongst the ladies working and you could tell they'd were strained but still treated the dogs kindly. Cheryl groomed Kona that day and we got a kick out of her bc she doesn't sugar coat - Kona was "not good" that day as he can be very dramatic and wiggly. She was stern in a nice way towards him but you can tell she is also a perfectionist so he turned out quite round and floofy - which we loved. His coat was growing out by the next week as expected. I'd recommend taking a look a the nearby shops while waiting as there are plenty of them. read more

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I've been bringing my English cream retriever in to Pawbillion for the past few years. Every groomer we've had has been great and our dog Stanley is always excited and happy when he arrives. We had a new groomer named Kay and she really did an amazing job cutting him evenly and did a great job on his feathers and ears. Highly recommend. read more

I've been coming here for a few years now and absolutely love it. Every groomer we've had has been wonderful. I'm especially grateful to now be working with Paloma who has been so caring with my dog prior to his upcoming surgery. I'd see her for that reason alone but on top of that she does a beautiful job with cutting his tricky poodle/bichon hair. read more

If I could give more stars I would!! This was my rescue dog's potentially first professional groom, so I was nervous how he would behave. Paloma was sooo friendly and kind, and she made me feel completely at ease about the whole process. The Pawbillion shop is nice and clean, the environment is friendly and air conditioned (so good during a heat wave!). When I went to pick up my dog, Paloma patiently gave me a detailed summary of how everything went and gave me tips on what I can do to further desensitise my dog at home. I immediately booked my next appointment with her because 1) Buster looks so clean and smells so good after the groom, but more importantly 2) I really trust Paloma. My only regret is I didn't tip enough :( Paloma, if you see this, can I get your Venmo? I'm serious! read more

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This place is a gem! It took about a month to get my furbaby in and I'm not surprised, they are amazing! They did exactly what I asked and after a week, he looked even cuter. Highly recommend this place! read more

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So far, so good. I read every review of every place i take my dog, on a regular basis, and one thing that is the most important for me, is that my dog goes in and comes out healthy and well treated. The hairstyle and wether it was too short or roo long, is less of a factor as long as she gets the hair cut and nails trimmed. the way my dog gets treated (well or hurt, traumatized, etc) , is such an important factor, knowing that there are people out there who don't do their best, who don't bring their 100% to work in every industry and every occupation. Please continue to care for the dogs and their mental and physical health while cutting their fur and nails. I'll keep updating my reviews. I've brought my dog here for a year now and this place is having me at ease! read more

Critical: Quality I was wanting to find a groomer who cut in the style I like and read reviews that it was great and that Min was the best. Honestly, I probably should have requested Min but I did not think about this at the time. I had a bad feeling as soon as I dropped off my dog. The lady seem unsure of her skills and that definitely made me worry. 3 hours later I got my dog with a uneven choppy hair cut. She also didn't touch her ears. She said I tried to cut it in a circle. Honestly, I was in such shock. Processing everything, I didn't understand why it was so terrible especially when reviews were great. If you didn't think that you could do it, then please express that and do not attempt it all. I would have rather have had it trimmed regularly. Very disappointed and I will definitely not be coming back. read more

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I only bring my dog to Pawbillion, all the employees are very kind and professional. They have taught me things I need to know, as a new dog owner. I'm a loyal customer! read more

Found Pawbillion a few years ago & never looked back! Their staff is professional, gentle with my dog, and their work is excellent. I've used several groomers, and each one is great. There can be long booking times, but it's because they're actually good & it's worth the wait. My anxious rescue hates grooming obviously, and always would shake like a leaf even just pulling into the parking lot. I appreciate that the groomers have put in the effort to make him comfortable to the point that he seems happy to see them. I've never seen him so comfortable with grooming- what else can you ask for as a pet owner? I drive from Seattle to go here, and it's totally worth it. Pricing is super reasonable too, especially considering it's in Bellevue. I really love Pawbillion, am grateful to them, and have no plans of ever using another groomer!! read more

Pawbillion - Before: shaggy, smelly sheep After: clean teddy bear that looks good, smells good, and most importantly FEELS good :) - Pet Groomers Near Me - Bellevue, Washington

Beware that as of today (7/13/22) the next availability is late September! I'm used to booking my dog grooming appointments a month in advance but this is truly crazy! read more

We've been coming here for a few years since we moved to Bellevue with our corgi, Hiccup. As a double coated dog, it's important that we trim as little of his fur as possible, but as a fluffy, he gets really long toe and belly furs. We've always had a good groom and trim from Pawbillion and they make sure to trim only the essential areas we've asked. Also, he smells AMAZING and is sooo soft when he's done! I don't envy all the brushing they have to do (I've brushed out another "mini dog" worth of fur between grooms. We recently moved further away, but still make the drive back in for grooms! read more

Pawbillion - Pet Groomers Near Me - Bellevue, Washington

Always the best groomer. My dog loves it here. She always looks and smells great. They are very attentive.

I got my first dog fall 2018. Min took really good care of her & helped me decide what cute style was best for my dogs fur. I then rescued a 2nd dog winter 2020 who was neglected & abused. I was nervous to bring her in due to her behavior but Min reassured me that they could take care of her. Nala & Nini are always dropped off fairly messy & Min always does an amazing job with them. She is so accommodating as I like to get them in at the same time. She does book up fast so I have made an intent to schedule months ahead of time. read more

The best groomers on the east side and completely worth the price -- our rescue dog is always happy and calm after seeing them and they do wonderful, high quality work! The best! read more

Our dogs love Pawbillion! We've been bringing our dog Charles to Pawbillion for a few years and he's always loved it. Our new puppy Georgia is very timid but they always make enough time for her to have breaks and get the care she needs. Yesterday we took them in for a much needed appointment and they saw Annie for the first time. Annie went above and beyond to make sure they both had the style and length that we wanted. We've always been happy with the results from Pawbillion but Annie deserves her own review! Thank you for making them look their best, staying late to ensure the best care, and being so kind to our pups Annie! read more

We've taken our mini labradoodle here twice in the past 4 months or so and had an amazing first experience and a bit of a mixed experience the second time. They do a great job giving a teddy bear look to doodles and they really do seem to care about the dogs and take pride in their work. The first time we took our puppy, they did a fantastic job. They talked through the process and kept us updated and gave him an incredible cut and told us roughly 3-4 hours. The second time we dropped him off at 11a and were told the same time. About three and a half hours later I called to check in and they mentioned he had been bathed, but was not yet on the table to be groomed. We swung by about 30 mins later just to check in since we were in the area. They told us about an hour left so we went home and ended up calling them after not hearing anything for almost 2 hours. The owner let us know that he had some mats that weren't seen until this stage of grooming and that it would be another 30-45 minutes. We definitely take responsibility for his mats because he's growing out of his puppy coat and had been swimming a lot with not as much routine brushing. We ended up picking him up around 5:30 so he was there about 6 and a half hours total. We honestly wonder if they just overbooked themselves as we dropped our dog off for his appointment at the same time as another. The owner, Min, was very kind and explained why the grooming took as long as it did and gave us some pointers. They did not charge us any extra for having to de-mat him. Overall I didn't mind the amount of time they spent grooming him, just that in 3.5 hours he had only had a bath from what I was told and when we got home he bolted to the water dish and guzzled down a TON of water so I worry he didn't really get any or much at all while there. :( We really love the way they cut him and they've always been really nice so we want to give them another chance, but we were a bit disappointed in our second experience. I think they do a great job, but maybe there is an issue with scheduling/overbooking appointments? read more

Pawbillion - Charlie after his 1st grooming appt - Pet Groomers Near Me - Bellevue, Washington

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We've been going to Min and her team since our dog was a puppy, she's going to be 3 years old soon! They really go above and beyond to make you satisfied and you can see how gentle they are with the dogs. Even with our silly requests, such as asking not to cut our dogs eyelashes! Pawbillion takes their time and care to make our dog look so beautiful after every appointment, nothing seems rushed at all. I really recommend Min and her team and we'll continue to be coming here ourselves. A great find in the Bellevue/Redmond area read more

Pawbillion - After dog grooming - Pet Groomers Near Me - Bellevue, Washington

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I brought my dog here over a year ago, shortly after I adopted him, and I was so happy with the results. He was matted and they told me they'd have to cut him shorter than I had requested. But I was over the moon at how adorable he looked after. They're truly experts. I moved since then and after having a terrible experience elsewhere had to come here to write this review. I didn't know how good I had it! read more

Pawbillion - Before/After: Pawbillion did a wonderful job cleaning up my Havanese. - Pet Groomers Near Me - Bellevue, Washington

We have taken our Bernese mountain dog Charlie to pawbillion twice now and have continuously gotten great service! He came back today so fluffy and trimmed around the paws and legs as requested. Given that he is a double coated dog, we always fear that someone won't know how to properly groom him but pawbillion has never had an issue with completing all requests! He came back today so fluffy and clean we are so happy with his look! read more

Pawbillion - Pet Groomers Near Me - Bellevue, Washington

Pawbillion really cares about quality of service! Our Pomeranian mix Bonbon was not feeling well, belly was slightly bloated. The ladies, took her in for a quick nail trim and offered to take Bonbon in as a priority appt when she feels better. I even received a follow up call to check in how Bonbon was feeling after her vet appt. Thanks from us Pet Parents!! Pawbillion is absolutely one in a billion these days ... # Kindness ! read more

My puppies first grooming apt went really well! They did a really good job and everyone was very nice. Will be returning and would recommend. read more

Pawbillion - Australian labradoodle - Pet Groomers Near Me - Bellevue, Washington

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I was recommended pawbillion from an owner of well groomed pup that lives in my same building. After a bad experience at another groomers in Bellevue and a different Bellevue groomer refusing to even trim the hair of my pomsky since she doesn't believe in trimming double coated dogs... I checked out pawbillions and the owner did a fantastic job. My dog was over 2 inches long of pomerianian fluff but now trimmed to reveal the pretty husky body he has underneath. She even had a next day available. My fluffy butt will forever be a puppy client of pawbillion. read more

Pawbillion - A few days after grooming. - Pet Groomers Near Me - Bellevue, Washington

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Min is great! She's been very good with our newly adopted senior mixed breed fluffy dog who tends to get very growly when you touch his paws. I appreciate the ease with scheduling with her and my pup seems happy when I pick him up. read more

Pawbillion - Pet Groomers Near Me - Bellevue, Washington

Over one year going to Min and her crew and now with two dogs always groomed to perfection. read more

Pawbillion - Pet Groomers Near Me - Bellevue, Washington

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First time here. Very pleased. The staff was super friendly and my pups cut is A+!!! I recently moved this area and I'm super happy I found Pawbillion as my new groomers! Thank you so much read more

Pawbillion - Pet Groomers Near Me - Bellevue, Washington

A picture is worth a thousand words! Cooper just loves visiting with Megan and getting handsome read more

Pawbillion - Pet Groomers Near Me - Bellevue, Washington

I've taken my dog to different groomers in the past but Min is by far the best one. I wanted my dog's hair to be a little longer for the winter time and described how I wanted her face, body and legs. She was able to give my dog the exact haircut that I asked for. Thank you Min! read more

Pawbillion - My beautifully groomed doggie! - Pet Groomers Near Me - Bellevue, Washington

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I booked an appointment for my Cavapoo months ago. My husband took the day off to take her to her appointment on 12/30/21. I emailed her vaccination records and also asked if they will be open if it snows. I never received a response. We assumed the appointment was still happening since they didn't contact us. My husband drove in the snow to find a note on the door that said they were closed. We didn't want to be charged a cancellation fee and the roads were fine to drive in. An employee made it to the office to put up this note but couldn't call the clients? Now my 6 month old Cavapoo will have to wait another 3 months for a haircut. What makes me really upset is I wrote another email expressing my frustration and I still haven't received a response. Very unprofessional! read more

Pawbillion - Cancellation notice - Pet Groomers Near Me - Bellevue, Washington

I have one happy Samoyed. He's typically a pain in the butt when it comes to grooming and they are so kind and patient with him which is a huge relief to me to know I am taking my boy somewhere I can trust the groomers to treat him well (regardless of his sassy attitude). His bath/brush always lasts for a long time, and he looks awesome every time I pick him up. read more

We moved to Bellevue this Summer and I've been searching for a groomer for my sweet Bichon-Shihtzu. I've tried a few places in Bellevue and we finally found THE place. Coco loves it there and they're so gentle with her. And she looks and smells amazing after her appointment! She's back to looking like a sweet teddy bear pup! read more

Pawbillion - This is a few weeks post-grooming. - Pet Groomers Near Me - Bellevue, Washington

Just tried to make an appointment asked me a bunch of questions including if I wanted a haircut... then told me not taking new appointments until April. Definitely only taking appointments which will cost more money. Glad I checked first wouldn't trust them with my fur baby! read more

I highly DO NOT recommend this place. Every time I call I get an attitude. I just called right now because my calendar on my phone did not upload to my iCloud correctly so I lost the date of the appointment on my calendar. I called ahead of time to make sure I don't miss it this time because I did miss the last one and she (owner) asked me when I told her about what happened with my calendar (because I was getting an attitude I felt I had to explain) . She said "Oh, so that that's what happened last time to you missed your appointment?!?" Listen, I do not need to be called out. I am a customer. We should be treated very nicely and also they do not send out reminders which a lot of times when you have a very busy life this is what happens, but it happens and when you do call, you're also put on hold for a very long time. I do not like them don't go here. Also I haven't really been very happy with my dog's haircut and I do not like their behavior there it seems like they feel they're the only dog groomer in town. I took my other miniature schnauzer to Petsmart groomer in Issaquah, because he does go there for boarding and so does the other one, and they did a fantastic job. I know where I'll be taking my other pooch. I'm just so disappointed and distraught at this point with them. No one needs to be treated that way. I told her to cancel my appointment and she said OK and she hung up. She didn't care. read more

I had been looking for a better grooming place for my dog for a while. Tried many differently places around Bellevue and didn't really love any. My experience here was the best! My dog is usually very nervous when he has to be groomed and he seemed much more calm and content here. Min gives off really good vibes and she does an amazing job. He looked so cute and happy when she was done! LOVED it!!! read more

Pawbillion - Bruno ready for Thanksgiving after grooming @ Pawbillion - Pet Groomers Near Me - Bellevue, Washington

Min Kim, owner of Pawbillion, is the most wonderful groomer I have ever used for my Shih Tzu's 19 years of life. I just discovered her facility and explained my dog had serious allergies. (I was afraid she wouldn't take my dog as a client) But Min welcomed her with open arms. Not only is she the best groomer, she gave me wonderful insight as to my dog's skin condition and treatment methods; some ideas not even my vet. had considered. Anyone who has a dog they love, with extreme skin conditions, should see Min and allow her to bathe and groom their dog. She is an exceptional find for grooming salons in Bellevue. read more