great place And friendly staff! been two years with them and always glad I got to find this spot

I'm not usually one to leave reviews, but I used to bring my Bully here consistently a couple of years ago. He was always so excited to go inside. After his last visit, he literally refused to go in, pulling away and crying, and he seemed genuinely scared. I don't know what happened during that visit, but his reaction was extremely concerning and completely out of character. I will never be returning. read more

I have been taking my Westie to Sue at Der Pet Haus for years. My white terrier who is continually digging in the dirt and getting into brambles looks like a show dog when Sue is finished with him. Before I found out about Der Pet Haus from friends, I had taken him to many different groomers in the area. There may be cheaper places, but no one does a better job or treats my dog better. read more

Der Pet Haus - Pet Groomers Near Me - Bellevue, Washington

My dog's fur was very soft after the grooming, but a few times, he came back with a cut. Once on the leg, and once on the eye.

We have had nothing but positive things to say about how well groomed our little girl was! I definitely recommend this place... They are a bit more expensive, but it is worth it read more

I switched to Der Pet Haus from another dog groomer about 6 months ago. I've been very pleased. My dog is an older dog and they always seem to be very aware. Also, the other place I went to asked me every single 6week cut how I wanted him groomed. It was exceptionally annoying. Here they evidently have some notes in their computer, because they just ask if we're doing the same thing and I reply "yes". I've also not had any nicks or cuts of hair that are obvious errors. read more

I just love this place! The love they show for my pup is so special! Robin does an amazing job on my Doodle!

Maddie my cocker has been groomed be Sue for 10 years. All the pets I see there are happy and the groomers do a wonderful job. read more

We have taken all of our dogs here for years. Big dogs, small dog, nervous dog, relaxed dog, they all like it here and all come home feeling good with beautiful haircuts. I highly recommend Der Pet Haus and would not consider going anywhere else. read more

After we picked our dog up, we found that they had cut our dog's nail quick . They didnt tell us anything about this during pick up but just said "She did great". When we found out later in the car, I called them about that. The guy responded: "This is normal and happens ***all the time*** because the dogs move and you can't necessarily see the quick" he also said "if the dog is not currently bleeding in your car, then it's ok.". ***I am not exaggerating even a bit here. He said those sentences word by word.*** If you do not want to see your dog hurt, do not use this place. read more

Der Pet Haus - Dog nail quick cut - Pet Groomers Near Me - Bellevue, Washington

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We just started bringing our 4th dog to Sue at Der Pet Haus for his regular grooming. We continue to appreciate the kindness and professionalism of the staff and their genuine love of all the pets they take care of. We recommend DPH unconditionally! read more

What a great experience for Luna!! Our first bath/blow/brush for our puppy Samoyed... great service and a caring atmosphere. Putting her on a 2 month schedule...so glad we found this place. read more

I've been taking my dog Luka this groomers since he was a puppy, and now he's 4! They are always so kind and do the best job. Highly recommend. read more

Der Pet Haus - Dog - Pet Groomers Near Me - Bellevue, Washington

I brought my Persian kitten and German Shepard to them. I have never been so pleased with a groomer. Their space is peaceful - despite being filled with animals. An absolute delight!! I will gladly drive from Magnolia to have my pets treated so well!! Thank you!!! read more

Moved to Bellevue and was looking for a groomer. Gave this spot a try because of its good reviews. But they did a poor job with cutting/dremeling and trimming pad paws. My 20lb corgi went in for a few minutes - i went to my car out in front to make sure the door was locked and came back and she was already coming out? They said she was done. And i went to inspect once we got into the car and it was very poor work, I'm talking some nails were long, all nails were sharp and not dremeled and trimming her pads were choppy. I didn't think about getting pictures but finding another groomer. I don't bother going back in and arguing, it seems pointless since they knew the poor work and handed her over anyways. read more

Love that they do walk-in nail trimming from 9AM-5PM! It comes in so handy, especially when working from home as someone who has meetings randomly interspersed throughout the day Service has always been fast and friendly and the store gives me a local community vibe which I love I always meet the nicest fellow pet parents there who exchange reassuring experiences or funny stories! We're usually in and out in under 10 minutes, honestly even 5, so I don't have to leave the store to randomly wander. Ambiance is what you'd expect of a groomers, sad dogs and happy dogs all around. Pricing wise, it's $20 for a nail trim, an extra $5 for a paw shave, and I'll tip 20%/$5 for a total of $30. My corgi has never let me trim his nails without a fight, despite every form of socialization and treats out there, so I'd rather spend the $30 and get things done as quick as possible for my sake and his! I've witnessed minor accidents like cuts happen before, which is normal with anxious animals, but the staff are always quick to address the issue, treat the animal, inform the owner, and let them know that should the pet need medical attention that they'll foot the bill. Love seeing companies own up to their mistakes rather than hide it or gaslight customers Pros: * they do walk in nail trimming 9AM-5PM! * best pricing I've found in the area so far ($20 for trimming, $5 for paw shaving) * plenty of parking spots * great location by a number of eateries and a Walmart should you want/need to grab something real quick or spend your time waiting elsewhere * friendly staff and customers * staff own up to their mistakes read more

Der Pet Haus - The man in question, Finch, with his post grooming reward. A yummy dental treat! - Pet Groomers Near Me - Bellevue, Washington

Keith is always the one that cuts our doggies fur! He listens to what we want and works around what he believes is best for the dog as well. I got recommended to him but he's been doing my 3 year old pup, Cleo for about a year now. I always request the little bows for Cleo. He responds quickly and is very understanding! I love going to them! read more

Der Pet Haus - Cleo with the teddy bear cut - Pet Groomers Near Me - Bellevue, Washington

Cannot say enough great things about Der Pet Haus. We have 2 Small Senior Dogs, both are becoming temperamental and moody. Our prior groomer closed after the COVID ordeal. Der Pet Haus was recommended. We couldn't be more pleased. They always do an awesome job! Both Gina at the Front Desk and Vivian our Groomer are always Polite, Caring and Efficient. Der Pet Haus is always busy, plus both the customers and their pets seem happy when being dropped off or picked-up. Der Pet Haus has earned our trust and business. read more

Der Pet Haus - Lu - Pet Groomers Near Me - Bellevue, Washington

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Have been coming for a Border Collies wash/dry/brush/nails for almost a year and a half, Ariel and Gina are amazing! The text reminders are helpful, and hands down ALL employees are so kind. Great service, always look forward to a Pet Haus appointment! read more

I've been bringing my dog here for 2+ years and for the most part they have been very good!! Just make sure you find the best person that you like how they cut your dogs hair and stick with them! I have Vivian, she's great!!! read more

Der Pet Haus - Bella after her spa day - Pet Groomers Near Me - Bellevue, Washington

Walked in for a quick nail trim and it was so fast and the employees were so nice! It's close to home and work so I'll be coming here often. It's hidden at first so I couldn't find it but it's right next door to autozone on the other corner! read more

I have taken my mini daschund here a few times before without incident. However, this past time I picked him up, he was a mess. He was cut and had what looked like razor burn. His hair was uneven and cut in different directions. I did have to end up having him treated at his veterinarian for the skin abrasions and what seemed to be small series of minor cuts. read more

I have had adult and pups bathed and groomed at Der Pet Haus - both companion dogs and show dogs. The care they take of my dogs is fantastic. I don't go anywhere else. read more

After going to Der Pat Haus for well over 10 years, I was shocked at two employee's behavior today. It was a classic case of workplace bullying. The customer and the employee were not wearing masks. When I called out the behavior the Der Pet Haus employee ( still not wearing a mask ), began to argue with me. Then she left and came back again to tell me "there's no mask law...it's a mandate." Huh? Regardless of my comments to another customer, why does this employee feel the need to defend her customer and attempt to bully and embarrass me? The employee does need some basic coaching on creating a positive mindset in the workplace. The Der Pet Haus employee thinks she can bully other people in her workplace. And she twisted the truth, to defend her "right to not wear a mask inside Der Pet Haus." Wow! I was so disappointed in this employee's behavior and total disregard for wearing a mask in an indoor public setting. read more

Reasonably priced. I took my 8 month Samoyed pup here for her first bath, nail trim and foot and sanitary trim. They did precisely as I asked, no unwanted trimming, and her coat was silky and fluffed out, not stripped, as I'd asked. It took the whole afternoon, since they do the dogs in steps with little rests for the dog. What I was most impressed by was the fact that I explained it was her first time being groomed, and she had previously been trying to mouth my hands when I tried to hold her paws and I was concerned she might nip. Not only did they report no problems, when she returned home, and every day since, she has allowed me to hold her paws with no reaction! How the heck did they do that??!! I'm delighted. read more

Cat groomer found! I called 5 different Bellevue groomers and found Der Pet Haus. Devyn was exceptional with my cat and made her feel comfortable. She was detail oriented and did exactly what I had asked. Their grooming prices are very reasonable and start at $15. read more

We are so thankful for Devon (apologies if spelling is incorrect), who was so patient while working with our dog, Honey who had difficult behaviors. Honey always looked her best right after a session at Der Pet Haus! We wanted someone who could do a perfect teddy bear cut for our fluffy cavapoo, while still keeping her hair short enough to eliminate clumping and matting. read more

We've been coming here for the past several years, but sadly we will not be returning. Our dog's haircut always looks good but today when picking him up, I witnessed something I really wish I hadn't. One of the groomers (an older woman with glasses and shoulder-length dark brown/black hair), was grooming another dog while I was waiting to pick ours up. Thank God she is not the one who groomed our dog. I watched her roughly grab the dog's front leg, stretch it out beyond what looked natural or comfortable, and continue to groom him. Meanwhile, the dog was loudly wincing/whining (in what I presume was pain from having its leg stretched too far). She then yelled "stop it!" in the dog's face (multiple times, and loud enough for me to hear over several dogs barking), and proceeded to smack him on the nose (it didn't seem too hard, but any form of hit delivered to a dog that is clearly uncomfortable and scared is completely unacceptable if you ask me). I was appalled. She then did the same exact thing with his other leg. Yelling wouldn't normally be something I'd really think twice about (and I'm sure being surrounded by barking dogs all day gets old)... but because it was accompanied by other concerning actions/behavior, I was quite disturbed by it. I'm not claiming to be an expert in dog grooming or proper technique, but what I saw today really didn't sit well with me... enough for me to create a Yelp account to write this review. It seems I am not the only one who has noticed the unnecessary "manhandling" of pups, either. Our dog is absolutely terrified of baths/grooming, and though I can't say with certainty that he's ever been treated in the way I witnessed today, I also can't imagine that being stuck in an environment where such treatment of animals is allowed to occur has done him any favors in the anxiety department. Save your $ (and your peace of mind) by finding another groomer. read more

Dropped off dogs late morning, as per appointment. Weren't done until 4:30. Not sure why it would take this long for a scheduled appointment. read more

Absolutely cannot recommend this groomer. Here are pictures of injuries sustained in the last grooming session. Take date and time stamped pictures of your dog prior to the appointment. You will need the proof if something happens. They left me a voicemail on my way home that our girl had skin infections? Why not inform me immediately when you found them? You didn't because they are clipper burns. Also, claimed they didn't inform me when I picked her up because the lobby was crowded. I was the only one in the lobby? Did take her to the Veterinary the very next day. Their examination said our girl's injuries were clipper cuts. She also acted very traumatized after the grooming session and was very withdrawn that evening. Attempted to talk to the owner the next morning after the vet examination. He was extremely combative and rude. Didn't care about reviewing the vet report. Never once said I am sorry about what happened and can we do something better the next time. Check the other reviews and you will see a pattern. They consistently don't inform owners of the injuries they caused or simply lie and blame the owner. The owner of Der Pet Haus is combative and rude to the customers when they are asking for an explanation. Absolutely stay away from this place. Expensive, your dog is there all day grooming tends to be uneven. The groomers that work there seem to be under a lot of pressure. Definitely signs they are overbooking. read more

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Our Bichon Abby has been groomed here for 4 years. Best groomer we've encountered in our 30 years of dog ownership. Many of the staff breed/raise/ show dogs of many breeds. Very professional staff. We drive 70 miles round trip to get here every 4 weeks. Wouldn't think of going anywhere else. Absolutely love this place. Abby does too ! read more

100x yes! I could not recommend this place enough. I've been waiting to find a good , reputable groomer for my sweet girl! After doing a little research and calling around I ended up deciding to try Der Pet Haus. Best decision I've made by far! They were kind and my dog's hair has NEVER looked better ! Thank you all for the amazing work and professional atmosphere. We will be back in 8 weeks for a refresh! read more

I took my 6 month puppy girl to get groomed here she came back looking so LOVELY. THANK YOU

I posted a review on 9/20/21 about my tiny 5 pound poodle coming home from being groomed and crying and developing black (bloody) stool. She also start throwing up blood. I did hear back from Carol, the groomer and was told my pup was happy there and nothing happened. My vet prescribed some med to help with the bloody stool. My pup was still walking funny and then start screaming in agonizing pain when I even touched her neck. I finally was able to get into Seattle Veterinary Services Emergency . I mentioned her leg to them. Her leg was exrayed and it was discovered her shoulder was pulled out of its socket and there's no way to help my poor pup except surgery. With the shortage of vets and surgeons, I don't even have a consultation appointment until the first part of November. Meantime my poor pup is on numerous meds to help control the pain, which doesn't help. When her shoulder pops out of socket she just screams and holds her leg up until it goes back into position. My pup was in excruciating pain for 3 weeks before her dislocated shoulder was discovered. Too me hurting a animal and not telling the owner, knowing the animal is and will be in excruciating pain is nothing short of animal cruelty. There's no way that Carol can claim ignorance that my pup was not hurt. Having your shoulder pulled out of its socket has to cause anyone to scream and I'm sure she did. I still don't know if my pup fell off the table, fell out of her cage or had her leg pulled on so hard that her shoulder popped out of its socket. Thinking about Der Pet Haus and their so called reputation for great groomers makes me nauseated. Sure they have great groomer but they run a production line. They also have their express service. You pay 20% more on top of their high fee and your pup doesn't have to stay in a cage for 6 hours like all the other pups. Money talks. I did text Carol, the groomer recently and informed her of my pups condition. I advised her to inform Keith, the owner so he could alert his insurance. I have heard nothing back from either of them. read more

Saved my dogs furs! Brought the family dog in with severe mats that were causing pain and they shaved them all out. He's 11 years old and they managed to make him look like a puppy again :-) I asked them not to trim his nails due to the reviews, and we had a great experience! read more

Good haircut but really didn't want to go to the vet afterwards. Avoid this place as its more trouble than it's worth. Owner would not provide any compensation or refund after I spent hours trying to get bleeding to stop.. also my 5th dog so I know how to stop the bleeding but this was ridiculous. Never going back and I'd advise finding better groomers. read more

Der Pet Haus - Pet Groomers Near Me - Bellevue, Washington

If they damage your pet during a grooming session, they won't even tell you about it.

I have a Pomeranian and a toy Australian Shepard and Der Pet Haus were able to get them in for hair cuts before we went of town on short notice. They took good care of the elderly Pomeranian and he seemed very content when I got him back too. Their cuts were even and the prices were fair. Would recommend to friends. read more

I have discovered there were black spots on my poodle's back on the left side twice after grooming and don't know what it is. My dog won't let me touch it and it went from the spot to a scar like texture and later healed as normal skin. Plus my dog refused to go there and is shaking everytime she gets there. Don't know why. Been there for almost 2 years, maybe it's time for a better change After reading the other review, I am not going back! My dog shakes everytime she get into the room and wants to run away, with the dark spot show up on her body. I think they might have been abuse her in someway! Dog can't talk! I don't know what I can do but I am not going back to this place even they do a good cut. read more

Der Pet Haus - Black spot showing up after grooming, looks like a bruise - Pet Groomers Near Me - Bellevue, Washington

I absolutely love Der Pet Haus! Most of the staff actually show their personal dogs, and I feel this gives them an edge. I know that they take the time to shampoo each animal twice before conditioner is applied. Just one of the many details that go the extra mile. I wouldn't hesitate to refer my family and friends! read more

Der Pet Haus - My beautifully groomed Akita. Thank you Der Pet Haus! - Pet Groomers Near Me - Bellevue, Washington

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