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Snoqualmie, WA

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Snoqualmie Valley Pet Parlor

4.2 (26 reviews)
Open • 9:00 am - 5:00 pm

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Abeygail loves her balls.
Keven B.

In keeping with your mission statement of always providing quality care for your clients, it is unfortunate that I am having to write this review, especially during these unprecedented times. Our groomer, Christina, had transferred our dogs care to the pet parlor after leaving the Dog Spaw due to the dogs being mishandled. I have been taking our yellow lab, Abeygail, to the parlor for her grooming for almost a year now. I followed our groomer over there because I just love the way she grooms Abey and appreciated the heads up on the Dog Spaw. For the last few weeks since the owner, Idi, reopened after the COVID shutdown I have gotten the run around as far as a grooming appointment and the whereabouts of our groomer. At first Idi advised she would get back to me for an appointment. When I didn't hear from the owner I called her again and she said Christina was making her own appointments and that she would call herself. Again I waited several days without a call back. When I called again the owner said Christina hadn't called back because she didn't think Christina wanted to groom Abey anymore. I asked why, but she couldn't give me an answer. I have a yellow lab whom has always been calm for her appointments so this sounded curious to me. I asked if Christina could call back and I could talk to her directly. The owner said she would give her the message, yet still I didn't hear from Christina. Then the owner messaged on Sunday and advised Christina no longer worked there. She also said she didn't want Abeygail coming into her parlor anymore because she felt threatened by me. I am not writing this review to ruin the owners business and would just like some honesty and to be treated professionally. Just be honest and forthright that Christina was no longer working there and I needed to find a new groomer. That is all that needed to happen instead of making up stories about Christina's phone being turned off for 2 weeks and that she was taking clients, but didn't want to take Abeygail anymore. The owner said she felt threatened by me because I advised I would be placing a review of this incident on Yelp. if I had known Abeygail was no longer welcomed in her parlor for a grooming I could have searched for another groomer weeks ago.

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5 years ago

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4 years ago

Our dogs love it here! Our go to spot for getting the pups groomed. Appointments are required and need to book early.

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6 years ago

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Ask the Community - Snoqualmie Valley Pet Parlor

Review Highlights - Snoqualmie Valley Pet Parlor

“Not only is Lali the best groomer around, but her prices are fair and she does her best to accommodate her clientele.”

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Mt Si Pet Salon

Mt Si Pet Salon

(18 reviews)

First time coming here with my dog who HATES getting his nails done. He also has back problems and…read moreeven had a back surgery so he is special needs. Amy let me hold him while she clipped his nails. Took her less than 5 minutes. She even gave him a cute doggie bandana before we left. Very personable and understanding of our situation. A lot less stressful for him and myself. Much better and quicker experience here than any of the larger dog stores we've been too. I could tell that she knew I was more comfortable holding him than anyone else. I like when people trust that you know your animal better than they do. Our other dog is a long hair and has only had one professional hair cut because after I picked her up (4 hours later!!!) I could have done a better job. No way they needed 4 hours for a 10 pound dachshund. I might actually give professional grooming another shot after this experience. This is our new go-to place. Thanks, Amy!

Couldn't be happier with this place. I used to live near Issaquah and went to the Petsmart salon…read morebecause it was convenient. Minimum $65 and you had to book at least 10 days in advance. Now I live in North Bend and I saw the ad in the local paper about the Mt Si Salon and it's new owner. I know nothing about the old owner, but the new one is fantastic. I get my dog groomed as well as he ever has been and it's very affordable. Being in the ACE Hardware is convenient because I typically have something I need to buy there after I drop my dog off. However, what drove me to write this review is today I was with my dog walking around the river and he suddenly ran off and started thrashing around in what I discovered was a dead fish carcass. The smell was unreal. So a couple minutes later I called the Mt Si Salon asking if they could squeeze my dog in late on a Friday. Yes, they could give him a scrub. When I picked him up they had washed him 4 TIMES! When I got home, where I'm typing this, I realized they also clipped his nails and trimmed the hair on his paws- nothing I asked for or was charged for. Plus my dog came home wearing a Seahawks handkerchief around his neck, gratis! I don't get on this website easily, I could care less about reviewing most businesses except those that truly go above and beyond. Mt. Si Pet Salon is one of those businesses.

DUTCH Dog Design

DUTCH Dog Design

(4 reviews)

Amazing, personal customer service! Matthys stands by his products -- and uses them on a daily…read morebasis. Thank you for offering a high-quality product! We needed an adapter for our specialty bike for mounting the DoggyRide Mini trailer. Matthys directed us to the proper solution and had the part available and to us within 24 hours. Thank you, Dutch Dog Design!

The owner of this company is Matthys van Leeuwen. He is knowingly sending out faulty, broken…read moremerchandise that he received from his manufacturer -so that he doesn't have to incur the costs of having them remade. As a result, when you order from this company, you'll receive broken, faulty merchandise and he will not honor his return policy. Some comments on Amazon reveal this as well. IT IS A SCAM. For $371.05, I purchased a dog jogger/stroller in October 2016. This amount was less than what it sold for at Amazon because the owner knowingly sent a defective product, but he failed to tell me that was the reason for the discount. When I received the product, the front wheel shook when walking or jogging. I contacted Matthys and he said he received a lot of complaints stating the same. Matthys said that if I held on, he would send me a new front wheel that worked but that he had to work things out with his manufacturer/engineers first. In writing, at my request, he also wrote that he would give back a full refund if he was unable to send out a working wheel. For months, Matthys kept telling me that he was busy and never got around to it. Finally, he sent me another wheel and the same thing happened -it shook when I walked or jogged. I told this to him and he admitted that he could see that it was shaking in the video I sent him. He then told me that he was going to get with his manufacturer and engineers about it. More time went by with him saying he hadn't gotten around to it. I finally told him I wanted my money back and he refused. Going out of my way to be with a small business worked against me and had he been honest, that would have been frustrating but doable. Going out of my way to be patient with a small business that tricks and lies to their customers to get rid of faulty products so they don't bear the costs of their own mistakes is unacceptable.

Snoqualmie Valley Pet Parlor - groomer - Updated October 2026

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