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    Pet Station

    3.5 (98 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Pet Station

    Bath and groom only

    Full grooming

    Pet haircut

    Pet Station Photos

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    Recommended Reviews - Pet Station

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    Reviews With Photos

    Agnes C.

    It shocked me. When I picked up my dogs yesterday, I saw there were 4 - 6 people trying to corner a Corkie in the parking lot. Then I found out, the poor Corkie ran away from the groomer's store. First, this store does not have a very good leash policy and they do not have any child-proof gate at the front door. Second, I learned that they took the Corkie out in the front desk area and tried to take a promotional photo (Valentine's Day theme), and the Corkie ran away. Yesterday when I dropped off my dogs, I did not ask for authorization to take any pictures. It's poor etiquette to not ask for permission before taking a close-up picture of someone's dog. I found out two of my dogs' hair in their ears did not clean up. I do not know the anal gland expression part since one of my dogs is still scooting on the carpet this morning and another one is licking his bottom a lot after the grooming. I would say they did a good job in shampoo and hair cut, however, for security, and other services (even though they said they are included in the package), I do not have much confidence. I am taking my dogs to the vet today and check out the anal glands. Evening: I found one of my dogs is licking his paws, 3 out of 4 paws were cut. No one mentioned anything. Disappointed.

    Very pleasant staff. I have had great experience with their team over multiple grooming trips for my 2 very needy dogs (Ryder and Bo).

    Before and after photos

    Random acts of kindness: Pet Station in Newcastle Amina (owner) and Joanne (groomer) Bambi was recently diagnosed with cancer and after multiple vet visits, meds, alternative treatment, she needed a break but needed a groom badly. I wanted a quick in/out stress free visit but no one would take her aside for 4 hours which I think is too stressful. Here comes Pet Station. First call & first visit and without hesitation, they said to bring her in! it may be her final grooming so let's get Bambi beautified. Only expecting a face paw and belly shave, my baby came out fully groomed as the princess that she is. I am eternally grateful for this kind gesture from a random stranger as we navigate this journey with our first dog who spent 13.5 years with us. Each additional day is a blessing. Please support our local small business. I would personally love to see Pet Station get attention for their kindness! Apparently the new owners took this business over 1.5 years ago so keep that in mind when reviewing past reviews.

    Poor thing yelped when I carried her which is how we found this cut on her.
    Rebecca L.

    Poor customer service and bad grooming. They don't pick up their phone nor do they respond to emails. I emailed them to inform them about the 1.5 inch cut found a couple days after the grooming session near her chest with photos and I did not get a response. My pup is very calm in general and stays still at grooming sessions, so the fact that this happened shows that they don't know what they're doing.

    Nida P.

    I have a baby doggy and she never had a haircut before (tried to bring her to other groomers but was not able to bc she kept moving/wanted to play) until i came to pet station!! they were super nice and was personable. Asked for a picture of what i wanted and consulted with me was able to be done. when i came to pick her up they had asked if i wanted any adjustments and i loved that!! anyways 10/10 experience would come here again

    After Grooming
    Amanda F.

    Pet Station did so great with my new puppy Nash! They made him feel so comfortable by greeting him by petting him when he entered the salon. His grooming was wonderful as well! He was so soft and fluffy and they gave me recommendations on what comb to use on his hair. As you can see from the pic, he was one happy dog after getting groomed here

    BEFORE / AFTER
    Catherine M.

    Excellent grooming service today. I would recommend in a heartbeat! The pricing is very fair and the staff is courteous and professional. I was nervous because during the consultation we seemed to be describing different things and sort of debated the cut and style, but I was pleasantly surprised. They really listened! I will be back for future grooming services and I'll more than likely check them out for doggy daycare, which a friend of mine suggested. The day care area looked bright and sanitary. Very good first time grooming experience for our shih tzu / chihuahua mix pup.

    Donut D.

    Very satisfied with my doggie's haircut, which was a long due grooming delayed due to the pandemic. The shop is right on Coal Creek Prkway, sharing the same complex as QFC. Dropped off doggie for 4 hours and upon pickup, doggie looked awesome, smelled nice and looked happy. The shampoo they used made doggie's fur very soft and brought out its natural shine. I have to remove 1 star since I feel their customer service can use improvement. The lady at the front desk was loud and absurd.

    Tuan T.

    Very professional grooming place. I always come in as a walk in and they always can accommodate me with a nail cut. Always friendly and they treat my dog well.

    Molly S.

    I was very pleased with our puppy's first haircut. Eddie at the front desk was friendly and welcoming. Winnie was the stylist. She was very sweet, and recommended a conservative cut/ not too short, for his first visit. He was happy and so handsome when I picked him up, and he is proud of his new bow tie.

    Kalei with his cute haircut and Easter scarf!
    Corinne C.

    My puppy Ka Lei received his first grooming today and I was very pleased with the outcome. I was very nervous since this was my first time here, but Eddie calmed my nerves and was very pleasant. Cici groomed Ka lei and she was very nice snd sweet. She asked me what length I wanted and she even showed me how much she would take off. I highly recommend grooming your dog here. It's also very clean.

    My fur baby after her groom today
    D C.

    I've been bringing my fur baby here for 8 months since she was a wee pup. The owner was kind enough to allow me your the facilities and meet the groomers because I was extremely nervous considering it was my puppy's first groom and she was only 4 lbs at the time. I decided to give them a chance and I've been extremely satisfied with the service I've received. Cee Cee is excellent and the owner is professional and always kind. I have no complaints. My fur baby's cut/groom is always what I asked for and then some. If you are looking for a quality groomer, Pet Station in New Castle is the place. I believe the current owners are the new owners of the business. I'm definitely a happy client.

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    1 month ago

    Good consistent service. Been coming for over a year for haircuts. Scheduling is easy and staff are helpful.

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    4 years ago

    Super friendly, our dog loves staying during the day while we work. A perfect place for your pet!

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    Page 1 of 3

    Ask the Community - Pet Station

    Review Highlights - Pet Station

    I will be back for future grooming services and I'll more than likely check them out for doggy daycare, which a friend of mine suggested.

    Mentioned in 2 reviews

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    Paws N Pals Doggy Daycare

    Paws N Pals Doggy Daycare

    (37 reviews)

    We started taking our dogs here a little more than a year ago, after our old doggy daycare shut…read moredown. I have to say that I am very impressed with how well they have taken care of our pups. I would recommend the doggy daycare for active and playful dogs or social dogs. My other senior dog wasn't into the social scene and didn't like being around a lot of dogs, so this wasn't a great fit for her. They do have a non-social option, which is more like a small enclosed run, but you have to know your dog and whether that will work for them. For my two that have gone to PnP, every day I look forward to seeing their photos and hearing about the fun they had. In the summer, my dogs especially like cooling off in the kiddie pools. I know the entire facility is very clean. They close midday to clean, and my dogs never came home smelling dirty. Our senior dog Moose loved going to "school" and getting in the car everyday. The staff at PnP took such gentle loving care of him even as he got older and weaker. They noticed little things like days he was in pain even before we did and were always careful to let us know. We will forever be grateful for how well they cared for him all the way to the end. Thank you Paws n Pals! I highly recommend this daycare to anyone in Kent looking for a great place for their pups to have fun and socialize!

    Having to find a new boarding place for your dog is so unnerving! You can 'do all the things' (i.e…read more research) but until they physically stay over a few times, it still feels like you're going in blind. PnP really went out of their way to make us and our pup feel comfortable. Everyone we met, up to (and including) our dog's two week stay were just wonderful. And having a non-social boarding option really sealed the deal for us. I love that we were able to find such a warm, loving and clean place for our little fur baby when coming with us is not an option.

    Groom by the Kat Collective

    Groom by the Kat Collective

    (1 review)

    Kat has been our go-to groomer since our Samoyed was a 15 week-old puppy. At the time, we were very…read morenervous. We've been grooming him ourselves for the last 8 weeks, and wanted to get our work checked by a pro. Still, we were anxious for it to be a positive experience for our pup. Kat has made every appointment an absolute treat. She's extremely friendly and communicative, and sets clear, reasonable expectations on what each encounter will entail. She gives a solid estimate and always lands directly within it. She's also extremely punctual, and gives plenty of notice via text message. We love to learn how to care for our dog between professional groomings, and Kat spends extra time with us to share tips, techniques, and product recommendations. She's even taken photos to help point out specific areas for us to focus on. On top of everything else, our dog always comes back to us happy. In fact, we joke that Kat is his favorite human! As repeat customers, we'd absolutely recommend Kat for any dog grooming.

    From the owner: Pamper your pup with a one-on-one, all inclusive, luxury mobile grooming service tailored to their…read morespecific needs. Whether you're looking to spruce up your pup with a Bath and Blowout, or trim their coat for a new look, each service starts with a bath using customized shampoos and conditioners designed with your pups skin and coat health in mind, having them look and feel their best. Your pup will relax with a face and body massage, which also helps reinforce positive grooming experiences in the future. Pups will have their nails trimmed and smoothed out, teeth brushed, and ears cleaned. We hand dry their coats, do a full coat brush out, trim their paws, and do a little nose and paw balm. When their service comes to and end they'll be topped off with a fragrance spritz and a handmade accessory! Our services are charged at an hourly rate starting at $140/hr, plus a travel fee.

    Pet Station - groomer - Updated May 2026

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