I've taken my 6 year old maltipoo here multiple times. Overall they've done a great job and I've been happy with the cut. Reasonable pricing and availability. I just wish they would trim his nails shorter. read more

Bellevue Pet Spa - After - Pet Groomers Near Me - Bellevue, Washington

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Another fantastic job!! These are the best groomers They did a great job and helped me get them into my car read more

Bellevue Pet Spa - Dogs that just got groomed - Pet Groomers Near Me - Bellevue, Washington

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Update About Owner reply: OMG what a liar!! First of all, my dog is a girl, not him. We've been sending her to you for grooming several times and you don't even know her gender. You guys really care about dogs not money My dog is grooming at somewhere else for the past five months and she is well cared, not matted not tangled. You saying that because you don't want to do the service because that's not easy money. I heard from others about you recommended'cutting hair' 'shaving' for more money for many excuses. Poor dogs! Previous comments: Very unprofessional. When we arrived at our appointment, staff complained about my Samoyed's winter coat too thick and said they couldn't wash her, dry her and brush her, unless they shaved her. Samoyeds are supposed to have thick fur in winter time. If you can't handle large double-coat breeds, just say so when we book the appointment -- don't shame the customer, waste our time. It felt like they only want "easy money" from small dogs now and no longer care about proper service. Won't be back. read more

Taya does Archie's haircut and she does such a great job! Love how they make him look like such a cute puppy! I also love the convenience that it's near our condo! I always get asked that where I have him cut! read more

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The communication and customer service from the staff were absolutely appalling. I simply asked to double-check if there was a billing error due to a misunderstanding. Instead of answering professionally, the staff assumed I was bargaining, became defensive, and aggressively told me to never come back. read more

A few days ago, I had a very terrifying experience at this pet store. My dog was injured by them. I took it to the hospital for stitches that day. The doctor told me that the wound was very deep and quite serious. Since the incident occurred, The pet store has not apologized in person. read more

Bellevue Pet Spa - Pet Groomers Near Me - Bellevue, Washington

I had a terrible experience with this dog grooming business I was with my friend who wanted to get her dog groomed. They agreed to a specific cut for my friend's dog, but didn't deliver on what was promised not even 50% close to what was agreed upon. When she room the dog out of the shop I couldn't believe my eyes. I told her to ask for a refund, When she asked for a refund or a compromise, they outright refused. My friend was basically scammed here and had to visit multiple times, trying in vain to find a solution. Save yourself the trouble and go somewhere else. This place is not worth the hassle. Just cause it's Bellevue doesn't meant it's a great spot. read more

**Rating: ** 0 stars I had an extremely disappointing experience at Bellevue Pet Spa. I was essentially scammed into paying for a haircut for my dog, only to find out she wasn't even groomed properly despite being there for 4 hours. I was promised a call from the manager the next day, but I never received it. I had to follow up myself, and when I finally spoke with the manager, he was very nonchalant and did not offer any resolution, such as a new haircut with a different groomer or any kind of free treatment. This has been one of the worst grooming experiences I've had in the area. I do not recommend Bellevue Pet Spa to anyone. read more

Bellevue Pet Spa - Mia AFTER her groom, comical... - Pet Groomers Near Me - Bellevue, Washington

We were so happy to be able to find this place. We booked the groom online, uploaded vaccination records, before pictures and what we wanted our pup to look like. We recently moved from the east coast and our Shih Tzu is regularly groomed and this process made everything so simple. The owner called me immediately after I posted all the information on her website to address my questions about appointments and cuts. She also said there was parking which is a plus for us and it's near Bellevue Square! We dropped our pup off an hour earlier on a Saturday and the groomer was super busy! Her receptionist dad is no nonsense and checked us in. Our dog was nervous which is to be expected. We had given her our pictures of our dog earlier and she came out to quickly chat before taking our dog in. We told her receptionist dad to call when they were ready and it really wasn't a rush. He called maybe a little over three hours later and we picked our pup up. We love our dog's cut and for the price..it's totally worth it. I think of the shop as no frills but good work! She did a great job with his face and the length is great! She is a new business owner trying to get her business up and running. It is admirable to see her dad helping out! Nice to have family step in. Give her time and also a chance. We are so happy with the end result that we will definitely go back! read more

Bellevue Pet Spa - Pet Groomers Near Me - Bellevue, Washington

Best grooming spot in Bellevue! Absolutely love coming here. They are the sweetest staff, reasonably priced and do a great job with grooming! Their store is so cute it's so hard not to buy all the little toys and puppy essentials while waiting to pick up my Coco. read more

Bellevue Pet Spa - Coco after the groomers! - Pet Groomers Near Me - Bellevue, Washington

I have two Yorkies that I've been bringing there fairly regularly. Last few times have been just awful. They pretty much zebra striped My dogs face not cutting either side just right down the center...but they charged me for three services that I did not get including 2 nail trims which I paid more for them to grind the nails..which they also did not do.... My poor baby's nails are so overgrown I have to pay the vet to do it... very disappointed.with pet spa will not be back read more

Bellevue pet spa demanded I pay more than an agreed price for service, then refused to return my dog until I gave them the money. Avoid this business. Do not trust them with your dog. I had been taking my dog to Bellevue Pet Spa for 2+ years without problem until a month ago. They ran 90+ minutes late in getting my dog back to me, which forced me to take a meeting with a VP from their parking lot, and the haircut they gave my dog was terrible. Long tufts of hair stuck out from between her toes, her arm pits, her undercarriage - it looked like a 6th grader had groomed my dog. I asked them if they would make it right. They said they would, but it took a month to schedule because they closed for 4 days, kept dropping me off their email responses, + my kid got an ear infection and my car broke down - life happens. But we finally got the touch up rescheduled. When I showed up, they asked what I was in for. I said to fix the last bad haircut. They said ok. Then when I came back for my dog, they wanted to charge full price. I was floored. The appointment had been scheduled on an email thread where they'd promised a free touch up. I even reiterated that this is what I was there for at dropoff and they said they understood. But then at pickup they wanted to charge full price for fixing their own mistakes? It took minutes of arguing with them before they said the best they could do was offer a 50% discount. They claimed their touch up policy has a 14-day window, something that was never mentioned until pickup. They claimed they'd tried to call my wife 3 times to schedule, but my wife had never received a phone call. When I told them this needed to be free or I wouldn't come back, they told me I wasn't welcome back. When I asked if I could have my dog back, they refused to return my dog until I paid what at this point felt like a ransom. I was standing there thinking, "Who do I call when my groomer kidnaps my dog? Do I call the police for that? What if I walk out the door? Would they send my dog to a pound?" But I also knew I had a child to pick up from daycare and couldn't waste more time with these crooks. So I paid their extortion and left. Don't trust this business with your dog. You never know when they'll demand a sudden price increase if you ever want to see your dog again. read more

Our beloved pet Rocky got injured on his chest when getting a haircut at Bellevue Pet Spa. The wound was about an inch long and bled a lot. After the incident, Bellevue Pet Spa merely bandaged Rocky's wound and asked us to take him away without even apologizing. They also said there was no need to go to the hospital and that the hospital couldn't help Rocky. My wife and I took Rocky to the hospital ourselves. The doctor said the wound was deep and long for a miniature dog, a serious injury that might have been infected. Fortunately, we brought him in time. I was very scared and angry when I heard this. I was scared because it was terrifying to leave our speechless family member in a place that didn't care or take responsibility. We almost lost our child. I was angry because four days have passed and there has been no formal apology. The medical expenses we paid have not been reimbursed either (there were also some disgusting things that happened, I'll tell you later for your judgment). We have decided to sue Bellevue Pet Spa. Not only did you hurt my child, but this incident also shows that you are a business that doesn't care about pets and is irresponsible. It's too terrifying to bring your child to Bellevue Pet Spa for a haircut! read more

Bellevue Pet Spa - Pet Groomers Near Me - Bellevue, Washington

It doesn't seem fair to leave a bad review for a business that is obviously trying its very best to provide an honest service during these challenging times. Unfortunately, when our dog comes home traumatized and depressed from a grooming, in contrast to glowing reviews from our dog owning friends who highly praise the owner and her work, how can I not at least say a few words? Having grown up around dogs it seems they each have their own personality and needs. For the year that we have had our current dog, she has been an example of patience and calm with every care provider and groomer we have taken her to. Yet when we dropped her off at Bellevue Day Spa, groomer/owner Michelle didn't seem to have a moment to calmly discuss with my wife what needed to be done for our dog. When my wife called to follow up and see why the appointment ran almost an hour over time with no contact from the salon, Michelle claimed she couldn't hear my wife with dogs barking loudly in the background, and that our dog was very anxious while being locked up in a crate for an extended period of time. When we picked up our dog, it was clear that she had damaged her teeth on the metal bars of the crate Michelle had locked her in. It seems that Michelle needs to schedule her workload better so that she can welcome all dogs to her spa in a calm and confident manner. When we picked our dog up, she left it to another groomer and her father to discuss the experience. It seems I can't recommend this pet spa. read more

I've been taking Misha to Bellevue Pet Spa for nearly 5 years! Misha is an 11 year old rescue chihuahua and has many health and anxiety issues due to the abuse he suffered before he was rescued. His monthly spa trip has helped him so much with recovery! He always comes back relaxed , pampered and of course handsome ! I always get him his mani pedi, Billy Holiday used to paint her chihuahuas nails too! Thank you Bellevue Pet Spa for helping Misha feel special! read more

Bellevue Pet Spa - Junes nails and bandana! - Pet Groomers Near Me - Bellevue, Washington

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They do a great job with my puppy! I've dropped him off for a quick wash in between our usual groomer. They're busy but will be able to take appointments if you call 1+ week in advance. read more

Bellevue Pet Spa - @pnwNORI - Pet Groomers Near Me - Bellevue, Washington

Today was my dog's 4th visit and was always happy with their work but today my dog came home with a short bleed nail. I understand we are all human and can make mistakes but the reason why I'm writing this review is because when I was there to check out, I asked front-desk lady how my dog did and she said he did fine. Did not mention anything about the nail. I know for fact, my dog's going to scream when they cut his nail too short and are you really gonna say he did fine? If I didn't notice his nail, were you guys just going to let it slide? I called as soon as I found out, lady apologize and told me to put some flour or starch on his nail that would help stop the bleed lol. Also, one of his nails were cut only halfway and just hanging. Only if they were honest about it, I totally would've given them another chance but too bad. read more

Bellevue Pet Spa - Pet Groomers Near Me - Bellevue, Washington

We were recommended Bellevue Pet Spa to us by a friend and have been taking our Maltese here since he was 5 months old. We drive an hour round trip each time. For the past year, we've taken Bonbon in 1-2x a month, always on time and picked him up within 30 minutes of receiving the pick up call. The prices are reasonable, spa is clean, and the receptionist Allyson was always ready friendly (we haven't seen her since the new receptionist Kristine started). However, customer service has declined over the last several months. For our Sept 2021 appointment, I called to change it from 1 PM to 11:30 AM. Bonbon's grooms usually take 2.5-3 hours, so I came back at 2:30 PM to wait in the parking lot. His groom wasn't finished until 4 PM (almost 5 hours). Turns out the receptionist Kristine never adjusted the appointment time, which she apologized for. Fast forward to our Jan 2022 appointment, which was at 9 AM. We arrived a few minutes prior to opening so we waited outside. Once it was 9 AM, I knocked on the door. The owner Michelle came out and said "We don't open until 9 AM. Our team isn't ready yet." and shut the door on us. Not a good morning or thanks for your patience. Her team came out a few minutes later and apologized that their clock in the back was wrong. For a business that always sends out "We don't accept late appointments" texts, you would think they would also respect their clients' time. When we picked him up that day, he was not happy and his face was also uneven. We don't really know what happened during his appointment, but we won't be returning. I'd rather support another small business that appreciates their clients. :( read more

Favorite groomers for my little puppy. He always looks fresh and clean with good grooming done. They are always friendly and my puppy especially adores them so it is a huge bonus. The place is bright and a big window where you can see the grooming done. They always cut evenly throughout my puppy and he hasn't yet to get any cuts after seeing them. It is a big trust to leave your puppy to get groomed but I definitely do trust them. They fill up fast so always schedule a month ahead. I always schedule for the following month whenever I drop him off. read more

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Favorite groomers in town! The staff are all very nice and they get my pup, Remy's coat right every time. I've found that the groom takes a little longer than places like Petsmart but totally worth the wait. The prices are reasonable as well. read more

Bellevue Pet Spa - Fresh shih-tzu groom - Pet Groomers Near Me - Bellevue, Washington

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I took my dogs for the first time this month & was not disappointed. They were friendly & attentive to us. My rescued shi tzu isnt friendly and im typically worried she will give groomers a hard time but they were so kind to her. I loved the Christmas bandana they got. read more

Bellevue Pet Spa - Pet Groomers Near Me - Bellevue, Washington

The staff is absolutely amazing! Our baby loves going for her spa days! Thank you for everything you guys do!

My new go to groomers. Conveniently located a couple blocks from me and they do an amazing job in less time than other groomers. The workers (maybe owner?) there are super nice. My pup has a lot of energy and they would give me tips on what to do to how to help him calm down during his visits. 10/10 would recommend! read more

Bellevue Pet Spa - They did an amazing job trimming his out of control fluffy butt! - Pet Groomers Near Me - Bellevue, Washington

They consistently do a fantastic job of taking care of my little 9yr old Maltese Mix. She always comes out looking and smelling so good! read more

Bellevue Pet Spa - Pet Groomers Near Me - Bellevue, Washington

I think this place does a great job. Friendly staff, pretty easy to book an appointment, and my dog looks great after all is said and done. Have been here many times and will keep coming back. read more

Our pup had his first groom here today and he looks so handsome when I pick him up! He got a bandanna for bonus :) I recommended this place to many of my friends and they are all satisfied with the service and the price. read more

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I cannot rave about this place enough. They are a game changer!! I brought my extremely dirty rescue pup who had previously been an outside dog to get a full treatment and she came out smelling and acting like a whole new dog! They took the time to make sure she was squeaky clean and happy. Everyone I talked to was absolutely amazing and they took the time to give me a report of how she did when I picked her up. I won't be going anywhere else! (Before and after pics to show what an incredible job they did) read more

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Great service and price! Will be taking in our dog again! We got a full bath/grooming package and it was $70 which is really good. read more

Bellevue Pet Spa - After grooming - Pet Groomers Near Me - Bellevue, Washington

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I scheduled 2 appointments for my dogs . A bath abs blow dry..brush out , no cut I have a Wheaten Terrier and a Whoodle. She shaved , not cut , my wheaten legs spotty . Looks like a hatchet job! I was so upset t . She cut my puppy. 5mos old tail uneven ! Didn't ask for a cut! If they were too matted for her to handle she should have called me . Instead she made the decision to shave off the Matts. I called her and told her how disappointed I was . Michele ( owner and groomer) as smirky and being rude . She said she didn't have time to call me but she had time to shave his leg unevenly and had the nerve to tell my dog was acting upset ! So it's his fault I would have grabbed my dogs and made an appointment for a cut if she called me ! My fault for ever trusting a new groomer to wash and blow dry! Her blasé attitude alone would never make me go there again! And let's be clear he wasn't matted all over , the legs which is a common spot for wheaten if she knew that!! Don't take your dogs to see her especially if you have a doodle , Wheaten . Do not take your dogs here. read more

We went in for a hair cut for our dog for the first time. His haircut was fine but his face was uneven. We took him back for a quick trim on his face. They seemed annoyed and mentioned that our dog wouldn't sit still and didn't want his face cut. They said that they will take a look and make few adjustments. When I went to pick him up, they shaved his entire face. I'm devastated beyond belief. I have never imagined that our dog can look like this. They turned their frustration bringing him back in and shaved his entire face. He is a Cavapoo and he should not have his face like this. When you $100 for a dog grooming appointment, the breeders should take better care of then what they did to our sweet dog. They should have called me to discuss rather then completely shaving his face. I'm disappointed in our experience. read more

Bellevue Pet Spa - Before - Pet Groomers Near Me - Bellevue, Washington

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It's clean. Location good. However...the last 4 months they have moved an appointment last minute, sent a dog home barely trimmed and skipped trimming a face all together. When you complain they will reschedule AND recharge again. Most importantly my dogs used to prance in so happy to be there and now have to be drug in. They aren't cheap. We will not return. read more

Cancelled on me the day before the appointment and told me they wouldn't be able to get my dog in until 2 months later.

Michelle does an amazing job grooming my fur kids - her staff are friendly and she's very flexible. I feel very confident recommending her services! read more

This place is an absolute must!! I stumbled across this place and took a chance since it's newer and doesn't have many reviews. This place is a hidden gem! It's super clean and gorgeous inside and walking in I immediately felt like my puppy was in good hands. The owner/groomer is super sweet and clearly loves what she does. She was so gentle and kind with my dog and my dog absolutely loved her. This is the ONLY place I am bringing my baby from now on. She does several services and for a great price too. Her prices are comparable to cheaper places but the service exceeds. I promise you will not regret coming here so try this Pet Spa and support this local small business. read more

Great service and reasonable price! Our groomer is super helpful and friendly! One of the best experiences for sure! read more

Bellevue Pet Spa - Pet Groomers Near Me - Bellevue, Washington

We love Bellevue Pet Spa. We were first time customers and they did such a great job cutting our dog Brandy! Definitely going back!! Owner is super nice, clean facilities and in a convenient location. read more

Bellevue Pet Spa - Pet Groomers Near Me - Bellevue, Washington

Their customer service is beyond terrible. I only went there because it's a small business and I wanted to support them but my dog hates this place and always whines when I take her there. read more

My dog is getting along in years, and due to her dear and anxiety, it has been difficult to find a groomer whom I trust - someone to treat her well while in their care. Bellevue Pet Spa is that place. They are extremely knowledgeable, professional, and my pup looked and smelled wonderful when I picked her up. Thank you! read more

New place that opened right at the start of Covid shut down. Was super worried. But owner is communicative and kind. Their online portal is easy to use and I love being able to book online. Doesn't have a single morning drop off time like many grooming places but individual appointments. My dogs appointments are in a few days so I will update review then. But great to work with and I can't wait to see how they do with Remy (my sweet puppy) and whiskey (my grouchy dog) read more

Love this place. We've taken our Goldendoodle puppy here twice. They listen to exactly what we want and we're so happy with the haircut. Very friendly staff too and good pricing. read more