Took Bo my cat in for a combing and very happy with the work Jun did. Will gladly return.

It can be on the pricey side, but for me I've always gotten worth out of it. The gentleman who grooms my cat always remembers her, and genuinely gets excited when I bring her in. I love that they have days without dogs so that cats don't get spooked. He always remembers my cat has a sensitive shoulder area due to a surgery. He also sends me cute photos and videos of the process. I do not think I could ever comfortably take my cat anywhere else. She loves him as much as he loves her and he gives her the love and care as if she was his own. read more

Rex - After her bath! - Pet Groomers Near Me - Seattle, Washington

Rex has been up-and-down over the years, but the newer owners and groomers are AMAZING. Cute, tidy cuts for our little dogs. Check them out!

DO NOT TAKE YOUR DOUBLE COATED DOG HERE. Overpriced for the poor quality. I saw mixed reviews, but was optimistic and gave the place a chance. Don't make my mistake. My dog basically looks the same, and they were supposed to brush him but I'm near certain they didnt as I'm combing piles of hair off him immediately after. He has a ton of straggly here on top that I assumed would've been tidied but looks like they didn't even touch it. Apparently I got one of their best groomers, so I don't truat this place and will never go here again. Attached a photo of a pile of hair I brushed just from his butt alone. Ridiculous. DO NOT TAKE YOUR DOUBLE COATED DOG HERE. read more

Rex - Pet Groomers Near Me - Seattle, Washington

Mamba has been here for a haircut 6 or 7 times and our experience has been more unhappy than good. This time has face trim and bath was $100 for a 7 pound dog, his hair cut like 2 months ago was $105 and the time before that his hair cut was horrible. We asked for a refund and was giving a phone number to call. I'm really upset that it's so unpredictable here. read more

The last two times we have asked for our pups coat to be kept long. In all fairness there was some matting in a couple areas. However, I feel Icould have bathed my pup made him look the same and givie him less anxiety. Rex has twice SHAVED my dog. Not okay. And on their tip screen they want 22-55%. Give me a break. Overall the groomers seem nice, but don't listen or do what you ask. We won't be back. read more

I used to love this place! They always did a great job with my dog. However the last time I scheduled, I needed to reschedule and they charged me a deposit of $50 I believe. My dog got really sick and end up passing away before his scheduled grooming day so I called to notified and they REFUSED to give back the deposit. It was just heartless of them as my dog died. I was so heartbroken that I didn't even cared in that moment but honestly it shows they don't care about dogs nor owners, just money. read more

I wanted to update my review. After many years with grooming experiences in Seattle. Rex has been consistent from new to past owners. It's not easy owning a business, especially service needs. Over the years...patience is paramount to ALOT. My poodle mix is now into his golden years. He is still receiving great service from Rex. Jake could be stubborn in getting groomed but his cuts are always cute! He's a happy pup! read more

Rex - Jake's latest groom...short and sweet! - Pet Groomers Near Me - Seattle, Washington

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Went back for our annual bath and haircut for both cats this time. Amazing job. He is so good with them and keeps them calm. Got frequent updates which is very nice so I don't worry. read more

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I have two elderly dogs and one of them is not easy to say the least! I managed to get an appointment with Rex within two weeks, which is very unusual at the moment. They did a magnificent job and the dogs were totally happy. From now on, this is my place! My groomer was amazing. She was really sweet and clearly the dogs were happy. read more

Rex - Pet Groomers Near Me - Seattle, Washington

I'm going to give this 3 stars, reluctantly. On the plus side, the staff were nice and nothing terrible happened, but I won't go back. I really didn't like the smell of the soap and there were limited brushes/supplies. I could get over both of those things, but the towels were nasty. I'm not sure if they hadn't been cleaned or if they were just past their prime, but they were very dingy. The price was a shock - nearly $100 for me to wash my 2 dogs (not including the expensive parking.) I'll be driving out to the self wash at Marymoor, which costs $26 (total) and has clean towels. Even with gas and a toll road, I think it's a better deal. read more

I used to love this place for its grooming services however our regular groomer left the establishment so now been it's someone else doing the grooming. I took my dog in earlier this week for grooming and then a couple days later we noticed she had a cut/wound on her upper body. I had talked to the groomer about the wound and he said it wasn't them that it was an old wound. I took my dog to the vet and they said it's not an old wound and it's recent. That they must have knicked her when cutting her hair so now she's on antibiotics and we have to disinfectant the wound 2x a day. I was so disappointed to find all this out and would've appreciated if they had just been honest with me from the get go. Will no longer be returning after being a regular there for 3 years. read more

We love this place. They are so nice -- especially the owner. He's a gentle soul that we are always happy to see. Do we get a hug and big smile at the door? Nope, and that's just fine with us. They are professional, efficient, kind, and very reasonable. We have a little 15 year old dog that has mega claws (talons?) -- she's a Mexican Hairless. They are always cautious with her, and won't cut them shorter, even though I've asked, because they don't want to hurt her. Unless the vet trims them, this is the only place we go. read more

Terrible customer experience; walked in with a puppy; walked away with a dumb-and-dumber look, a terrified puppy and a very bill. Do not recommend. Specially if you have a pup that is a doodle mix. read more

It was easy to book with them, had lots of openings being open 7 days a week, they sent out a reminder the day before and my dog looked great when picking him up after his groom! My first time there, the groomer took the time to go over what cut we were looking for and his temperament , any allergies, etc. Picked him up after a few hours with him relaxing in his own vuumpet dry room they have. Will definitely be coming back and recommend! read more

Parker was our groomer! I read the reviews and was scared about my dog getting hurt well being groomed but we already made an appointment so I just went for it! When I got to my appointment I just addressed my concerns and told them it is cocos first time getting a cut that I am aware of and boy was I happy customer when I saw coco he was a totally different doggo when he came out I didn't recognize this was my handsome boy! The cut I asked for was a teddy bear cut! For my peek a Pom (; read more

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After 15 years with Westies, we rescued these two sweet boys. They are a bonded pair of 7 months old. One freaked out of being in a cage on his first visit. The solution: Medicate your dog and knock him out at each grooming. The next solution: Expensive baths at $150 each until the dog passes puberty. If you like random cancellation, uneven basic cuts, this is your place. The door staff refuses to memorize the name of the dogs. Throwing money at this won't help. Last week, we asked for a shave only in the body, no one cared and a thrauma tired dog came back. In 20 years of pet services, this wins worse in the class. read more

Rex - Pip and Milou - Pet Groomers Near Me - Seattle, Washington

I have been bringing my two mini poodles in for the last couple of years and Jun has always been so kind, gentle and patient to them. My male is particularly skittish and Jun has been so gentle with him, he now is comfortable with him! read more

Have had one groom so far for my 4-month old standard poodle pup! Dropped her off at 7:30, quick and easy registration process and got a call when she was done! Positives: 1) my puppy loved her cut, she smelled good for like a week. They were very detailed in asking exactly what I wanted!! 2) there was an upcoming snowstorm, so Rex called to remove her appointment up a day so we didn't have to miss and could avoid the snow! AWESOME. 3) cute shop with gifts and treats :) was clean and bright and nice. Couple areas of improvement but excited to continue using Rex: 1) I wish I had been able to see what the back looked like on my first visit. Maybe I will ask next time. 2) drop off was at 7:30am but they were a little late opening. There were three of us waiting at the door until about 7:40 when she arrived to open the shop. 3) I wish there was some easier parking! read more

Rex - Fresh poodle cut! - Pet Groomers Near Me - Seattle, Washington

Wonderful Service -- Excellent Haircut, Happy customer. Highly recommend the place. This review is for their grooming for my 2-yr old, 16-pound, Australian Labradoodle, Yogi, from Catherine, who is the owner of Rex after a recent change in ownership. We recently moved to Seattle from SF and after a long wait and being cancelled last minute by few other groomers, Rex took us in on a short notice. Their front desk, staff were very polite, friendly and accommodative to our needs. We were consulted by Catherine on the type of hair cut, shampoo choice etc. I was followed up with additional choices of teeth cleaning and blueberry facial for her, which I opted in as well. In the end, she is pretty much odorless yet fresh, beautiful with a toy poodle cut, and her nails neatly filed and her teeth are cleaner than before. She was also prettily sent back with a cute bow tie. Yogi was happy to see us when picking her up and has also been relaxed since. While I didn't get to explore the store, Yogi picked up a dental stick(again unusual of her) from the store on her way and the staff were kind enough to let her take it. Folks at Rex took a solid 4 hours to do the deed -- IT WAS ALL WORTH IT! read more

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NEVER GET GROOMING HERE. We asked for a puppy groom (he is 13 weeks) to get him used to the smells, tools, dryer, loud sounds etc. we asked that they don't do much as he is still a baby and has never done this before. The groomer not only told us that our dog was misbehaving the whole time, but he CUT HIS FOOT. Our puppy is just a baby and this was his first experience. They didn't say one thing positive about our puppy and you could tell our puppy was not happy once the groom was over. The groom was also very poorly done and hair was not cut professionally. DO NOT RECOMMEND. read more

Rex - Pet Groomers Near Me - Seattle, Washington

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They do a great job grooming my little dog. I've been there twice so far. I'm surprised at the negative reviews. It was pretty expensive but I expected to pay more in the city rather the the suburbs. read more

Always looking for an affordable, clean, and friendly option for a dog wash, and Rex delivers! There's free 2 hour parking around the corner on Union. And don't forget to sign up for their frequent wash program - buy 10 dog washes get the 11th free! read more

Rex - Dog wash! - Pet Groomers Near Me - Seattle, Washington

This place has gone absolutely down hill since Tomy left. I've been taking my dogs here since 2013 and today a girl who works there accused me of complaining for the sake of complaining just to get my money back. My dogs ended up getting cut by a groomer named Kevin. When I picked them up, I noticed he did not trim their ears or tails at all. Unfortunately, he was already gone by the time I could let him know. The same girl said she would ask one of their other groomers to trim them for me. The groomer comes out and she is all flustered as I'm telling her the situation. I wanted at least one of my dogs to get his hair fixed because his birthday was the next day. She said she would only trim the one dog and was clearly not happy. As I was waiting, I was worried I made a mistake even asking her to do it with the reaction I got. Fortunately, it turned out fine. On the weekend, I decided $192 is a lot to pay to not have their cut right and called Rex on Monday and told them the situation. I asked if Kevin would be able to trim them and they told me it was fine and to bring them in whenever the following Friday (a week after their initial grooming). I brought them in and told Kevin that he left their ears and tails too long. I mentioned someone already fixed the ears on one of them. Figured he would use that as an example for the other dog. He asked how short I wanted their tails, I said I don't know, that they normally left them bushy and just needed a trim. He seemed confident in what I wanted and didn't seem to need me to explain any further. He brought them out and immediately I notice their hair does not look right. I said it was too short. It wasn't even that it was just too short, it was choppy and butchered and he cut their tails really short on a shih tzu mix. Honestly, I've never seen anyone do that to a shih tzu. Also, he cut the ears of the one that had already been fixed and ruined it. He apologized and said he wasn't sure what he could do and offered a partial refund or to comp the next cut. He then ran off with his next customer. I turn to the girl and ask her how I would get comped for this and she said she would need to call her boss. The boss decided they weren't going to comp me because I waited a week even though they knew it needed to be trimmed that same day and I called ahead on Monday. Whoever I spoke to didn't log the information in about my dogs coming in for the trim and so basically what I said didn't matter. I even showed them my call log but because none of the employees recalled me calling about my dogs then basically it didn't count. After arguing with this girl and showing her my dogs ears which were clearly butchered, she offered to refund me and that I could find a different groomer. I felt this was fair as $192 is a lot to pay for 2 butchered dog cuts and terrible customer service. However, I did not have my card on me. I asked if I could come back the next day and she made the excuse that they were booked up and did not have 30 seconds to spend to give me a refund. Then I asked if I could come back today and then she accused me of just wanting my money back and complaining for the sake of complaining. This girl also kept arguing with me when I was trying to leave because they clearly weren't going to rectify the situation. Let me make this clear, I have and will pay for excellent service but what I got wasn't that. Never coming back here again and you shouldn't either because you will return with sad dogs and no one likes that. read more

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Love, love Rex and have been taking my dog, Hubble, here for years. Hubble primarily sees Natalie but Rex's owner, Jun, is also wonderful. They love and care for these furry animals as much as their owners do. Pro-tip: make your next appointment when you've completed the current one or else you might have to wait a bit to get your dog in. I genuinely don't understand the bad reviews on here--I tried so many places in town before finally discovering Rex. They were all substandard and I wouldn't take my dog anywhere else. read more

Our dog walking service recommended us to Parker, the best groomer in Seattle! She was so warm and welcoming and did a great job on our nervous pup. Thanks again Parker for the best grooming experience in seattle read more

We've been coming here since before it changed owners. They do a good job at keeping you updated and sending you pictures of the progress. I would highly recommend sending photos of what you want before hand! read more

Updating review, after bad experience the Rex management reached out and confirmed a not very professional groomer has been fired (the gal who made razor cuts on my minipoo) she offered a complementary grooming. A better news, Parker (originally Nat) is back at Rex!! We are so happy with his skills and my 2 dogs love her! read more

Best groomer! Super cute poodle cut by Parker! The staff is kind and takes good care of my dog. She's very vain and loves her look--prancing down the street. Thank you! read more

Rex - Titi & Boots - Pet Groomers Near Me - Seattle, Washington

I have been taking my pooch to Rex for several years now and only recently thought of writing a review. They have always been very kind to me and my elderly dog CeeCee. They have always done an excellent job and charged the exact amount they quote me. The employees are polite and friendly as well as professional. During this pandemic they have continued to be just as caring even though I'm sure things are stressful! I appreciate all that you do to keep my girl looking and smelling her best! read more

Rex - CeeCee after her spa day at Rex! - Pet Groomers Near Me - Seattle, Washington

This review is long over due as Oliver has been grooming our goldendoodle for four years now. We love his cuts so much we followed him to Rex from a previous groomer. When we have been unable to get in we've had to go to other groomers and without a doubt can say Oliver is the best in Seattle. He gives our doodle the most perfect teddy bear cut and is always so kind greeting us and our dog every visit. Rex may be pricier compared to many groomers but it's worth it for the care Oliver takes. We also appreciate their early scheduling that allows us to drop him off before work and pick him up by lunch time. Thank you for taking such great care of Nelson! read more

Rex - Our goldendoodle with his fresh cut and tie by Oliver - Pet Groomers Near Me - Seattle, Washington

Horrible experience! I took my Pomeranian to get a bath and they shave her whole body!.. I was in shock. So close to winter she came out of that place completely traumatized. Save your self some tears and find another place! read more

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The mid age man working there does amazing with our long haired Persian cat and my very energetic mini aussie. I will forever keep coming to him. After a few times of going (which is sometimes months to a year apart) he always remembers our animals! Our cat and dog don't mind being groomed at the capital hill location! read more

This is from a grooming that happened June, 2016. I should have written a review then, but didn't. However, I was just skimming their reviews and was appalled that Rex still has a problem with injuring dogs so I'm adding my story. My Bichon rescue had the inside of both of his ears badly cut. The wounds formed into big scabs. What's really upsetting is that it happened on BOTH ears. If you do it once, that's not good - mistakes happen. For it to happen twice is inexcusable. I contacted the owner, Jeff, and he told me the groomer that cut my dog is no longer with the company (not sure if she was fired or if she had already planned to leave). From the other recent reviews, injurying dogs is still a problem. read more

Rex - Scabbed wounds from Rex groomer, June 2016. From recent reviews, injuring dogs is still a problem. - Pet Groomers Near Me - Seattle, Washington

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My Theo, 7-months old, went to Rex Seattle for a full groom (first grooming experience at a different shop did not go well) and he did "amazing!". Emma is the best!! She listened and asked questions about his first groom (at just about 4.5 months). Asked questions about his preferences, behavior, correction, training etc. Then she asked how I want him groomed. Looked at the pictures I shared and asked more questions. Emma and Ed (the front desk guy) spent 5-hrs with Theo, let him hang out in the store, took him for a walk when he needed a break, and spent time training him to be comfortable w the grooming process. And when I came to pick him up, they both spent time to chat w me about how well Theo did and what I need to continue and start doing at home to make the grooming easier. There were parts of the groom she wasn't happy w as he kept trying to sit or play instead. For me it was more important for Theo to have had a great experience than the PERFECT groom (honestly I didn't notice it until she pointed it out). I appreciated her professionalism, kindness, and all the love on my pup! And he looks so handsome and he knows it! Extra bounce in his step, head held high, and tried to walk up to strangers and sat for their attention. Groomers have a hard job, especially w new pups raised during COVID and somewhat limited socialization. Theo got some training in appropriate grooming behavior, looks wonderful, and I found an awesome groomer that knows how to work w a COVID puppy and anxious first time puppy momma. I absolutely recommend Emma and Rex Seattle for grooming. read more

Rex - Before and after 7-month old sheepadoodle (Old English Sheepdog and Poodle) - Pet Groomers Near Me - Seattle, Washington

Kevin is amazing. My poodle doesn't get anxious when I take her to him. He listens to the cut I would like that time and she ends up beautifully trimmed. I recommend him highly. read more

After leaving a review, the groomer reached out to me and apologized and offered a partial refund. I really really appreciate it, that's great customer service! Something I'll give a second chance to. read more

AVOID this place! HORRIBLE EXPERIENCE We specifically told them to keep the hair long because we've been here before and they tend to get hairs too short. And this time they SHAVED ALL hair below the neck! Yes our puppy has some matted hair but we NEVER GOT ANY PHONE CALL that they want to shave her. And when we ask them, they were claiming that it would take them a whole day to brush if not shave. We have a small bichon puppy, if it only took me an hour to brush how come professional groomer would take a day? Why would I spend a hundred dollar to get my puppy shaved??? read more

I wrote a 1 star review in August because I picked up my dog, paid, left and discovered my dogs paw bleeding. No one said anything to me about it. After writing the review Parker has continued to harass me through private messages. They have called me a liar and dishonest. They have tried posting personal attacks on my other reviews. Tonight was the final straw. After receiving several messages again from Parker and again asking them to stop, I feel that it's only right to share this. I was a client at Rex for over 5 years. Not only was the experience with my dog a reason to find a new groomer, the harassment from Parker for not writing a good review is ridiculous. While writing this, they have messaged me 3 times. Apparently if you're a client at Rex, have a bad experience and feel the need to share it online, prepare yourself for the onslaught of personal attacks. read more

Rex - Pet Groomers Near Me - Seattle, Washington

Have been coming here for about 18 months because previous groomer Nate did a great job. My dog got lots of compliments on the haircut. But the most recent visit experience has been very disappointing. On the appointment day, two hours after dropping off my dog, I called in to see when can I come in to pick her up, I was told it would take two more hours, without any further explanation on why is it taking so long. After another one hour, I got a call from the groomer. He said my dog's face is matted and they would have to shave it. I said that's fine but please keep the fur on her body with short haircut. Almost five hours after drop off, I got a call that my dog was ready for pick up. When she came out, she was all shaved, that was shocking, as I did not receive any other call that they would have to shave everything. I reached out to Rex with the feedback, and it was very nice of them to offer two complimentary grooming sessions and treats. In the past appointments experience has been pretty smooth, just this one didn't work out. read more