I love it here! They are amazing at reflexology and I always leave SO relaxed. I typically ask for Tom. The neck/back massages are also excellent. Of course my nails look great too. They are super clean, friendly and very professional. I've been coming here for years and wouldn't go anywhere else ! read more

Best nails I've ever had in my life. she took so much time. She is an amazing artist! I made an appt after randomly going to her 3 weeks ago. The attention to detail created perfection. read more

Posh Nail & Spa - My perfect nails - Nail Salons Near Me - Penfield, New York

C Customer service, they were in such a rush it was far from a relaxing pedicure! When I asked her to please cut the nails short she looked at me like I had five heads. Not welcoming at all. read more

Not impressed and won't be going back. Received two stars because of easy parking and access and they were quick to take care of you (should have known it was going to be sketchy by the lack of customers). While the place looks clean, it's not...as I sat watching the girl do my pedicure and use the foot scraper on my feet and then rinse it in the foot tub (while my feet were still soaking!) and put she put it back on the cart as if it was clean...not really sanitary at all. Grossed me out, to say the least. $45 for a mediocre pedicure, and won't be surprised if I end up with some type of foot fungus (let's hope not...but wouldn't be surprised if I do). read more

Posh Nail & Spa - Looks clean, until you watch them clean their tools. - Nail Salons Near Me - Penfield, New York

Made appt for two of us for pedi's same time. They took me and made my daughter wait 45 min before they even started! What was the point of the appt! They treated daughter awful, her pedi was awful and no massage in chair afterwards, everyone gets this, why didn't she? They were rude and insulting. We are not picky people, this place was way out of line. Will never go here again. Avoid! read more

Great price and quality services. They took me right away. The nail technician did a good job on my neglected toenails. I was pleasantly surprised by the cost. It was way lower than I had expected. I recommend this shop. read more

Very confused. This place came highly recommended and I'm unsure why. I opted for the green tea pedicure which comes with a foot massage and steam, and it sounded nice. My toes looked ok when I was done, but the next day-my feet looked dry as hell. They didn't look nice, and no where NEAR what it should look like after a fresh pedicure. Not to mention; they charged an extra $20 for gel polish. My pedicure was $75. Had it been amazing as I had hoped I wouldn't have minded. But now; I have to go back to my regular place (I only went here with friends/family before my cousins wedding) and spend my typical $35 to have it all redone. Disappointed and will never go back. Only gave two stars cuz the massage was good. read more

Don't go here!! I tried this place twice because it was convenient and my mom likes it for the great massage after but they are very heavy handed with the rotary tool. Both times they wore my nail bed down and made my nails frail and thin and most importantly they HURT me when they did it and kept doing it after I would pull away wincingly and saying "that hurt". My nails broke after a few days after which literally never happened with powder dip. Other salons are careful and are skilled when taking off old polish and shaping the nail....not here. It was an older man and he did not care. My whole point of getting my nails done is to have stronger nails and feel good at the salon, ...I should not be in pain or ignored. read more

I come here several times a year. It is clean and they do a very nice job. The massage chair is great and the complimentary massage while drying is very nice. I am always pleased with my nails. read more

Very happy, great service, one of my favorite salons in the area. coming here for years.

I came here while home for thanksgiving for a quick gel mani. I was in and out in less than an hour. My gel has now lasted three weeks today and doesn't have so much as a chip! These things are going to last through New Years at this rate. Highly recommend for quality service at a reasonable price. read more

Posh Nail & Spa - 3 week old gel mani - Nail Salons Near Me - Penfield, New York

$50 For a fill & gel polish and my nails look like they already need another one. Don't waste your time or money. They only use a gel fill, not powder also. read more

Posh Nail & Spa - 1 day after my fill - no cuticle oil on yet today. - Nail Salons Near Me - Penfield, New York

I have gone to many different Salons around Rochester ny and I'm not sure if it's because I am Asian, I have received many attitude from other Asians for asking for services. I went into Posh Nails yesterday afternoon around 2:30pm and noticed there were very few people in there and I asked if I could have my eyebrows waxed and the lady simple said, we don't have time. Her response could have been better like Can you wait this long or come back? Manners is a huge plus for me and if you don't have them, it should be recognized. The first time I went to Posh Nails in July, the same lady that turned me down waxed my eyebrows then didn't even show me a mirror to see if I like the work or not. Once she finished, she walked out turned off the lights while I was still picking up my things to leave. I wish more Americans would run salons and not just Asians. read more

This salon is super clean through and excellent! During this pandemic I've felt safe with all their precautions, they immediately had installed plexiglass panels last year. Please continue to support this local business as they deserve And earn your business each and every day! read more

These dip power nails made it 4 weeks!! Aside from re-growth, they are in great condition. This is my go to place to get a mani pedi - lavender pedi is my personal favorite. But, be sure to make an appointment or else you will be sad! They are very busy. read more

Posh Nail & Spa - Gorgeous nails after four weeks! - Nail Salons Near Me - Penfield, New York

This is the worst nail salon I've ever been to. Came in to take off my acrylics and do a gel manicure. The guy didn't even take off all my acrylic and left some on. Then the gel polish proceeded to shrivel up when I was curing it in the light and I told the technician I had to leave to go to class but he continued to make me stay and tried to put more polish on. After explaining I could not stay he left my nails a mess. They were rigid with the left over acrylic lifting up and left my nails and skin stained with the gel polish that he attempted to take off. I will never go back. read more

Posh Nail & Spa - Nail Salons Near Me - Penfield, New York

Horrible customer service. Was forced to pay more for a pedicure service I didn't ask for. The technician overheard my sister and I WISH for one of the expensive pedis, and they charged us. I was willing to give in and pay the 20$ extra, but the rude owner said,"no, you lie. I hear you say this one" with hate in his eyes. Every customer was stunned. 8 women looked at each other in silent shock because of his venom. I quickly paid and left. Bad customer service. It was so awful to see such hate. I won't go again. 1 star joint read more

I just moved to the area recently and stopped in for a gel manicure and pedicure, I was pleasantly surprised at the service! I've been several time since (every 2 weeks) and consistently good service. They get super busy so call ahead for an appointment if you don't want to wait. The place is clean and the staff efficient. Staff is friendly enough but not overly. Great color selection, too. (*Gary is my favorite, ask for him!) read more

I loved Posh when they first opened and for maybe the first year. After that each consecutive visit it just got worse and worse and it's now just like all the other pedicure places. Don't make a appointment because that means nothing. They rush through so I would not get the fancy pedicures after a time, it wasn't worth the extra money. It's too bad they couldn't stay as they were when they first opened. read more

The photo attached is my acrylic gel fill after 4 days. All the new acrylic that they filled has popped right off. So upset. Paid $60 for this. read more

Posh Nail & Spa - Nail Salons Near Me - Penfield, New York

Pedicures are amazing! You sit in a massage chair, they give you a leg massage and back massage at the end. The polish looks great and they spend a lot of time with you for the basic massage. I always come back here! read more

I am OBSESSED. I went there after a long day and got the lavender pedicure and a regular manicure. I feel like a new person! I only usually get my nails done once or twice a year but I may increase that with the experience I had! I HIGHLY recommend. Everyone was nice and did a great job. Definitely support this business! They deserve it! read more

Worst place ever! The took me in l, gave me a young boy who spent a total of about 20 mins with me. I asked for the peppermint spa pedi and what I got was a get me and in out as fast as you can. Didn't really do any soaking of my feet, had the water running the whole time of maybe 3 minutes max, drained the water, then put hardy any of that stuff they wrap your legs with on my legs, wrapped my left, wrap my right then unwrapped my left and right with in minutes of wrapping them. They he attempted to rub my feet but had no clue what he was doing, that lasted maybe 5 mins on each foot. Then he painted them as if my 5years old kid was painted my toes for the first time. They are totally over rated and not cheap compared to others around. Never would I ever go back nor ever recommend this place. read more

We had an extremely positive experience here after leaving another salon nearby because it was so bad. We walked in w/o an appt on a Saturday and the staff here took care of 3 of us quickly and efficiently. The place was clean and had a spa like atmosphere. There were multiple staff attending to every person who walked in the door. The prices were reasonable. I would definitely go to this this salon again. read more

This is still my fave place to get a french pedi in this area. I never wait long for a walkin appt in their spacious shop. I love the foot massage with hot stones and the polish always lasts for weeks. read more

Posh Nail & Spa - Nail Salons Near Me - Penfield, New York

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I've been here quite a few times and am usually pretty happy. After today, however, I will NOT be going back. I went with my sister and niece. We all got pedis and my sis and I got manis. They ended earlier, paid, and after hanging out another ten minutes, they left. I went to pay and they told me that my total was nearly 80 dollars instead of the 55 or so it should have been. When I questioned them, they told me it was for the little girls pedi. I said I don't have a little girl with me. I'm the only customer left. They said no, the girl that left. I said no, her mom paid for her. They told me that she didn't because they only gave her the total for her own services. I questioned how that was my fault. I told them that my sister paid what they told her to pay- she wasn't doing the math. She just handed over her card. Wow. That set off a LOT of yelling. The woman at the desk said her husband did it. She yelled for him to come out. They yelled at each other. They yelled at me. A LOT. Told me it was my daughter. (Nope- she left with her mom and the employees were all there when they left). About five full minutes of yelling. Despite their error and their subsequent rude behavior, my card was run for services I did not receive. So if they make a mistake, even just an $18 mistake, they scream at a customer. They even told me to call my sister to tell her to come back to pay!!! TERRIBLE customer service. Will not go back. read more

I don't understand where the bad reviews come from? One of the best pedicures I've ever experienced! Had the peppermint one and the massage was AMAZING! read more

Just sent my daughter here to get a pedicure, had an appointment for 11:30, she waited for thirty minutes and then was never helped she walked out and went to Zen in fairport, her toes turned out great there. Don't go to Posh and wait to never get helped!!! read more

Husband and I went for pedicures before a vacation. Hands down best pedicure I've had in a long time. LOVE that they use disposable tub liners in between every client. Also dispose of nail files and do not reuse the tools. The pedicure was great-soaked for a while, filed nails nicely, did a heal treatment for calluses, hot stones/massage was great. After painting toes, I was moved to drying station and was given a shoulder/back massage complementary. Also offered us bottles of water when arrived. Salon was super clean and didn't stink of nail polish or chemicals which is huge. Will be returning for sure! read more

For some strange reason I have been going there for about 5 years, I guess I'm a slow learner... it certainly isn't because you're greeted with any warmth. I considered my sessions at Posh with sort of a I guess I have to go through this for nails attitude. I never liked the fact that other than a few of the people working there, they can't speak well enough to answer basic questions and they all seem to have a great time chatting and giggling in another language while clients sit in bewilderment. People next to me have mentioned being let in on the joke several times. Last time I was in the co-owner had a total melt down when I smudged my nail twice, I have familial tremors, sometimes severe, I understand it can be upsetting but they are in the nail business. I was embarrassed and believe me, she made it much worse. As I was getting ready to go, she stopped working on her next client to run to the desk to make sure she was tipped. She was. I put up with rudeness because I thought they were the best, silly me..Today I went to have my gel nails filled, They look perfect. read more

If I could give zero stars, I would. Paid $45 for dip powder, they peeled off within a few days. Went back and got them "fixed" and they peeled right off. I will stick to Cinderella, where my dip nails last three weeks. Lesson learned! read more

This is a old review but did not get a chance to review it back in the beginning of summer. As a runner, I need to take care of my feet. came in for a quick pedicure before going on a long weekend getaway for Memorial day. Walked in , did not call ahead, nice bright salon with plenty of space. Got a middle aged woman with a little bit of an accent. Pedicure chairs were nice. The woman proceeded with my pedicure. She filed my filed my toes so fast and rough, it actually cuticle my cuticles with the file . plus my toenails were totally uneven. painted my toes in 5 mins. No massage for my feet. A large party came in just as i was getting up. Guess she wanted to do my service quick get ready for the large incoming party. Was done in 15 mins. Not worth it. Do not ever go there!!!!!! Lots of other salons around. read more

Called and was able to get in within 30 minutes. Got the peppermint spa gel pedicure and gel manicure. Tom was great and very thorough. Love my nails. Very relaxing experience. Great back and foot massage. I will definitely go back. read more

If I could give this a zero, I would. My 15 year old daughter went there tonight with a friend and they charged her $78 for a pedi and a gel overlay. THEN the man demanded that she give him a tip. The price was insanely ridiculous. I gave her $80 which was more than enough for the service AND a tip. Thank goodness another adult that was with her friend stepped in. I would NEVER recommend this place. Just terrible to take advantage of a young girl!!! They should be ashamed! read more

I'd give zero stars if I could. I just left and am so incensed that I had to write a review. I paid over $70 for a mani/pedi. Whoever did my nails must have literally been brand new. He was awful. I should have said something while I was there. He should NOT be doing nails. Or should charge as a trainee. I have nail polish ALL around my fingers and he used remover to the point that my skin around my nails is discolored. And he used so much polish its shifting and leaking off my nails! And he knew he did terribly because he APOLOGIZED at the end of my manicure. But I still paid full price. I will never come back here. read more

I stopped in for a gel pedicure. The gentleman that helped me was polite and thorough. I didn't make an appointment and my wait time was rather short. I love my polish color and my feet feel so much cuter and refreshed after my pedicure. The foot and shoulder massage are also a really nice touch. I would recommend to a friend. read more

My least fave nail salon on the east side. Went for a friend's bday with five other girls for pedis (with an appointment). Maiden nails would have been popping the champagne for us but not here! Instead they acted inconvenienced by us. Then, they show you a menu of pedi options to choose from but what the don't mention is that those are actually all of the optional upgrades, the regular pedi is less than the lowest listed honey pedi ($38!!). I wouldn't have minded posting that much for a nice pedi but this was really subpar. Massage chair didn't work, and no offer to switch to one that did(my second fave part of pedis). And although they go through the motions of putting this blue heel thing on your feet they did just about nothing to remove my callouses (my fave part of pedis!). To top it off, the polish started chipping in two days, normally I go about two weeks. I won't be back! read more

If I could give this place less then 1 star I would. I went into this salon with very long nails. I always get the dip powder. First he didn't let my nails soak and was just using the straight drill on my nails, it hurt so badly!! I kept telling him it was burning and that was my nail and he just told me to "replax". Then clipped all my nails down to nothing without asking. DOWN TO NOTHING !! Then when he filed them none of them were the same length or even straight ! I told him multiple times that they were uneven. But they didn't get fixed.. long story short I paid $45 for dip and they are all cracked off 3 days later! Normally dip lasts 3 weeks for me! Never again will I cheat on my nail lady and randomly pop in another salon. My nails are painful and short now. I am so upset read more

I've been twice for a basic pedi and gel mani, total came to $58. Pedi was so relaxing: massage chair, exfoliating gel, lotion massage, hot stones and a heel treatment, neck and shoulder massage while my gel mani was setting. The tech took great care of each detail, from pushing and clipping the cuticles, filing and buffing, etc. The store seemed very clean and I noticed that after my service was done he put the used tools in a marked bag, threw out the filer and buffer and restocked his station with new sets of each. I was so impressed the first time that I tipped generously and I think the tech may have remembered ;) But it was well worth it if you consider the labor involved. The only downside was how long it took, but I was also getting my old polish and mani removed. The store was very busy on my first visit, I was a walk in so expected to wait. There were at least 8 workers helping other customers. This most recent time there was no wait. If I came with someone else I would plan on calling in advance for an appointment. It was about two weeks in between, I will definitely be back! read more

I was enjoying my experience until I realized I was the only one in my group of 5 who didn't get the back massage and didn't even have the opportunity to soak my feet for more than two seconds. They rushed me, then tricked me into paying $55 for the green tree pedicure when I thought I was getting a regular. I asked why it was so much and she just hands me the pamphlet that I didn't even read until I got home- it says they use hot stone and all this other stuff that didn't even happen. My happy mani pedi $35 experience turned into $123!!!! WHAT IN THE WORLD!!! read more