The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!

Blue Escapes is a top-notch pool maintenance company. They have addressed emergency situations for…read moreme, like the time a piece of PVC blew during a cold snap, sending icy water spewing everywhere, but they're also great for routine maintenance. I highly recommend this company, and I'm not always easy to please!

Hired them because Bob does know his stuff, but it was all downhill after the original consult…read more Working with them has been an utter disaster and waste of some 55k. In a mere 6 months AFTER the pool renovation was completed, the pavers gapped, not once but twice. They came out and fixed them, even doing soil injections a second time only for the exact same problem to return. The concrete beam or whatever its called under the coping is cracking and falling apart in two places. I've got several seams of grout in the coping tile that has completely separated b/c their sub contractor did a horrible job with cuts and used grout in almost 1.5inch seams which is absurd. They keep saying they are going to come out, but weeks pass without a single person showing up. Its now been months and I'm exploring my legal options, even if it just means taking them to small claims court. These guys are a construction defect nightmare who use a bunch of cheap mexican labor that doesn't speak english. DO NOT HIRE THEM. Update: They still haven't fixed the horrendous grout work yet they've been telling me for months someone will come out to fix it. Look at the grout size....this is the quality of work everyone. You think this is acceptable? Then they send out some loser who barely speaks english and he does a hand cut on a tile so it looks jagged like a bottle cap. He puts a bunch of sand in without truly fixing the gaps and calls it a day in an hour. The owner of the company, Bob, emails me to say it's all fixed. This company is a blatant joke. I should sue them just to make their life hell since they have made mine hell. Blue Escapes is just one giant construction defect claim waiting to happen. The worst contractor experience I've ever had and I've done full remodels on several properties before. If you hire them, be ready to spend a lot of money for the worst possible workmanship you've seen. You've been warned. Update 2: They sent out another band of incompetent illegals that don't speak english to try and fix the deck, but the joke continues. None of the pavers are level. None of the separation gaps were fixed, and the underlying issues still not addressed. Their incompetence is exhausting. I have officially filed a complaint with the BBB. I will no longer allow them to "repair" anything. I've asked for a 10k refund so I can hire another company to fix the pavers, the coping, and the bond beam which is crumbling. I've also hired an attorney on retention and I'm ready to go to war at this point. This business should not be in business. Of all my years remodeling properties, I've never dealt with this level of stupidity, poor management, and pure incompetence. It would be funny if it wasn't my property. But here we are and I'm beyond livid to the point that I will pour money into the legal side to crush this company. That's how pissed off they have made me and I've given them several opportunities to make things right. They will be lucky to be in business after I'm done with them.

First, let me start this review by saying that if you're looking to build a pool and have never…read moredone this before you are in for a shocking experience. This will be a fun, exhausting, exciting, frustrating, angry and elation filled 5+ months ahead of you. Luckily, Cody Pools can help highlight the good and mitigate the bad. We moved to Dallas from NYC late last year and had ZERO experience with owning a pool. We interviewed 3 different pool builders locally and received bids that ranged wildly across the pricing spectrum. Cody's bid came in the middle and we felt it was very fair. I even price checked them with my friend who owns a pool building company in another state and he said he would charge me the same price for our design and he confirmed Cody Pools to be very reputable. The wife and I did get off to a rocky start with our designer but if you encounter the same issue, I certainly would not let that deter you from using Cody. Once the real work starts, it's only Project Managers and construction people you deal with. Our Project Manager was Shawn Barnacle and he was absolutely amazing. If he is on your project, you are lucky and I guarantee you will be pleased. He was always responsive and always on your side any time you had a question, concern, adjustment to be made, etc... We shared pots of coffee on many a morning as we discussed where we were in the process, what's left to complete and how much longer it will take. He's been in this business a looong time and seen it all. He is honest about every aspect of the project (even if you don't like what he tells you) and is absolute about you being happy with the finished product. Some things to be mindful of - Hidden costs: we ended up having to re-route electric wires and gas lines, both of which Cody does not perform and were additional expenses. This includes sprinkler system repair/re-routes after they complete the pool. Also, the yard gets COMPLETELY destroyed during this build process and needs to be re-sod/landscaped afterward which is another expense. Cody is happy to recommend contractors who can do all of this work and we found those recommendations to be solid. (Shawn will make sure no one takes advantage of you.) Timing: whatever time frame you have in mind, add another month....at least. This is a seriously invasive process and you should set your expectations accordingly before you even begin. From initial design to naked swimming, I would say it took 6 months. We did have sporadic weather delays contributing to this and under optimal circumstances, I believe they could start/finish the entire process within 4 months. Overall, we were very happy with Cody Pools and if you're crazy enough to chase that dream of swimming naked in your own backyard, I strongly recommend hiring Shawn, his beard, and Cody Pools to help make it come true.

From the owner: Cody Pools is an award winning swimming pool builder serving the greater Dallas, Ft. Worth,…read moreGarland, Frisco, Plano, Southlake Carroll and surrounding areas. Established in 1994, our we're one of the top swimming pool builders in Texas and we also have locations in Austin, Dallas/Ft. Worth, Lakeway, Georgetown and San Antonio

I have only worked with Kelli for a few weeks and though I'm at a stand still moving forward…read moregetting a hot tub, she has been friendly and courteous by staying in touch to let me know about current offers and discounts.

I am updating my review because Colby at Southern Leisure did what was fair and needed to be done…read more Southern Leisure is replacing the Marquis Crown Epic that was just poor quality. I was at the show room and was amazed at the quality of the Marquis hot tubes in the show room verses what I received. Southern Leisure is doing the right thing replacing it. I did not want nor buy a blemished hot tub I paid full price for it. Now its up to Marquis to build my replacement to the quality standards I have seen in other Marquis hot tubes. Colby with Southern Leisure was great he was very understanding of my frustration with the issues and in the end came up with a solution that was just and fair.

Ryan D the tech that serviced our water pump was very courteous and notified us when it was…read morecomplete. He noticed a deficiency on the pump and personally let us know so that he would take care of it before there was additional leakage. We appreciate the service that we've been given by many of the Riverbend technicians over the years. Always very courteous, knowledgeable about the equipment and willing to repair if they have supplies handy. Thanks Riverbend!

Sorry to say this is my last excellent review for Riverbend Sandler service tech James Guice only…read morebecause we sold our home and no longer own the pool!! But James once again did a fantastic job with a small repair needed to satisfy the buyers inspection. James is just the best, he is knowledgeable, friendly and always responsive. Thanks for all your great work James!!

DO NOT HIRE JOSEPH RUSAW. Our experience started off fine... He did some work toward having our…read morepool restored and we paid via credit card. Then when it came time to repair some of the equipment, he asked for a check. He claimed his truck had been stolen and he needed the money up front to buy parts and his credit card swipe machine was broken. HE TOOK OUR MONEY AND NEVER CAME BACK. After some research we've discovered he has a long history of criminal convictions. He stole from us and left our pool in a broken state.

I hired him to find a pool leak. What happened is he sawed off my backwash valve (told me it was…read moreleaking, which later found out it was not). Pumped water into my drains for 2 hours (couldn't find a leak), came back with a backwash valve after 2 trips and by this time it was fishy so I asked how much the valve was and he said 200.00. Well I looked the part up and it goes for 109.00 retail MAX. I told him he was ripping me off. He said "so you aren't going to pay me?" I said no and he left. I then had a QUALIFIED pool company come and they are the ones who told me the original backwash valve was just fine and that he had butchered the pipes when he sawed it out. Oh and he broke the handle off the original too. The same valve he had bought was only 101.00 from the company who actually did work. Bottom line, I spent 268.00 I did NOT need to spend as Joseph has no clue what he is doing. He thought he had a sucker in me as he kept saying, "this is the first step in finding the leak" Do NOT use this company.

THEY WOULD NEVER CALL ME BACK. A company can brag on all the services they will provide. However…read morethey do not provide 5 star service if they do not answer the phone or call you when you leave a message. I left four.... Still no call!

No explanation of what "opening a pool" entails until after you book them. Also, good luck on all…read moreof the work you have to do after they "open" your pool!

My family bought a 15K hot tub for our lake house. When ordering the hot tub, we discussed with the…read moresales man for speakers and being able to remotely turn on the hot tub. Post installation and pool school, there is no remote turn on. This was discussed with the owner and he notes that it was not in the order form and we did not read the contract closely enough. Alright? But again, we worked with a sales person and we would not know how to look for that within the sales document. Now a year later, we cannot get in the hot tub unless someone sleeps at the lake house over night and turns it on at 9 am since we cannot turn it on remotely. So, beware of the salesman. Also, at the time of purchase it was 2024, why sell anything without Bluetooth? Also we had to have two pool schools because the first person who arrived did not how to even use our salt hot tub.

I've used them for a couple of months and all the service has been very good. They come the same…read moreday each week and manage the hot tub. They did a very good purge and clean that was needed. I'll stay with them...

Quick note to the PoolTroopers employee who responded to my prior review without reading it…read more I have lost count of how many different technicians have come to my home. At least 3-4 of them have said the same basic thing--"I'm here because our last guy didn't know what he was doing and messed everything up." The tech who left my backwash running and drove off was not the same tech who shut my valves off without explanation, and neither of them was the tech who covered the side of my house in DE while cleaning the filter, or the tech who installed the salt system and left pieces of PVC and other trash scattered in my yard. Final straw was waiting until my salt system was at end of life to "gift" it to me so that when it inevitably fails, replacing it will be at my cost not yours. I called today to cancel my service. -------------------------------------------- Do not recommend. Every couple of months I get a new tech who tells me he is here to fix things because the prior tech was an idiot. They have driven off with my backwash running, which I didn't discover until the pool lost 4 inches of water. They have turned my valves completely off and then left without saying a word. They have left trash in my yard. And finally, the salt water system which they said was included in my monthly price--once it got older they very graciously "gifted" it to me, and now that it belongs to me, just a few months later they say it needs to be replaced for $1200.

Wish I could select less than a zero star rating. Had to mark as a one star to get it to post but…read morewish I didn't even have to give them that high of a rating, but I need to get the word out to all. DO NOT USE POOL TROOPERS. Highly recommend NOT USING Pool Troopers ever. You will thank me later for this advice. Updated- thanks for responding as I caught you all in another lie. I have email proof of that. Why not be at stand up company and call and get a copy of the email that your company sent us. That one was paid and was never past due... and it was only one in July that we didn't authorize that you have a bill in dispute from us. I have emails. Call me. I'll happily show you.

Great customer service and I waited too long to leave the review so I forgot her name. I Wanted…read morerainbow arrangements for an LGBT life Celebration. She helped me get exactly what I was looking for and when the Delivery arrived I was not disappointed. They were exactly what I wanted! Thanks so much!

I went in last minute to get graduation flowers for my niece, something nice but not too heavy so I…read morecould hold them for a while I watch the ceremony. Her school colors are blue and yellow and I told her my budget, she put these together and they were so perfect for the occasion. They even had this paper that matched perfectly as well. The total amount of time I was in there was less than 5 minutes. I couldn't be happier with the entire experience here. Will be back next time I need flowers. Go Saigling Stallions!!