Wow this store is jammed pack with items. So many that there are aisles full of stuff and with the…read moreholiday shopping in full force it was tight in here. Came in looking for a cross body bag and a dress. 50% success rate with a great cross body bag for $17 and a pair of sunglasses, no good dresses. This location had a ton of coats, which is funny since the 'coat factory' part was removed from the name. Check out took a hot minute with long lines and they def try to get those last impulse buys with the queue area full of goodies.

Don't waste your time at any other Burlington. As far as customer service goes, this is the best…read moreBurlington. I've spent tons of money at Burlington, like hundreds of dollars. There's so many good deals but they do add up when all together. There were a few items I got that I ended up not wanting, I always keep sticker price tags and such just in case, thank goodness I did because they wouldn't have had the product bar code to scan for a return if I threw those out. Well for these few items I didn't want, the Burlington next to my residence where I purchased them from on William Cannon wouldn't process my return. And they didn't say my items were final sale when I purchased them. Big no no. They did suggest trying a different Burlington for the return because they said they may have a different policy and might accept it. I thought that was strange since I made the purchase there and the cashier didn't say final sale when I purchased so they should have honored my return, well nonetheless I went to Brodie per their suggestion and when arriving at Brodie they also said they couldn't process the return on my items because of what my items were and that they always make sure to say such items are final sale to the customer at check out so that the customer knows and that the Burlington I purchased my items from should have done that at checkout and since they didn't they should honor my return. Well I decided I'd try one last location before heading back to my closer store over discrepancy that they didn't clarify final sale at checkout. Well I arrive more North at the Burlington in Capital Plaza. I arrive with my few items and stated I needed to return them, without hesitation this location processed my return and very quickly at that. They also had very good customer service. Like I said I've spent hundreds here but I had just a few items that ended up not being for me. They were new still in the box and had the price sticker attached. This Burlington was so quick to accommodate me and process what I needed. This is the location that should be praised for good customer service. If you have something that you happen to have to take back, just make sure it's new and unused and that you still have the price sticker for them to be able to process it. The Burlington I made my most purchases from in the past near my residence will no longer get my business for not making right with not establishing final sale clarification at checkout and not processing a small return I needed after having so much else I purchased from there. This is the Burlington that will get my business from now on even if I have to drive a little further. Their customer service is the best out of all the locations. Go to this Burlington if you want better security with your purchases and better customer service.

This store feels like a hidden gem that isn't really hidden. It just always surprises me at how…read morehuge the variety of items they carry is. Kids toys Clothing for everyone Camping Gear Home decor Shoes Jewelry I mean seriously- they seem to carry way more than you'd think they could fit in there. I happened to walk by last week during a shoe sale where it was an extra 40% off of their sale shoes. It was end of day on the last day of this but I was still able to score Birkenstocks and two new balance sneakers for around $130. INSANE. The employee helping us was super helpful and kept going to the stock room to see if they had additional sizes. I appreciated the effort and the fact that he didn't seem annoyed. Will for sure be back

I had a bad experience in Aug. But it's the holiday season so I tried again…read more Still no interaction from the staff. No hello, no goodbye. Nothing. Guy in shoes was there by himself and never said anything to me. I was ready to make a purchase, but obviously that was not what he was there for. A second employee came by and they had a nice chat. I am done. I am happy to spend my money elsewhere where it will be appreciated.

While at Barton Creek mall, I popped into Lululemon. Since their headquarters are in Vancouver,…read moreCanada, I expected some Boxing Day (day after Christmas) sales. I carefully perused all the sale racks looking for something to purchase - leggings, skorts, shorts, tops, etc. However, I did find any items at the price point I wanted to pay. I did purchase some workout socks. I love their socks for working out. The socks grip your feet and do not slide down into your shoe. Some of my socks that are older, tend to slide down into my shoe, however, Lululemon socks never do this. My issue with socks, in general, is that I cannot always remember where I last put them - in my car, in the dirty clothes, on top of the washer in my sock bag. So, when some of my socks are in sock purgatory, I have more to wear. Lululemon is located inside Barton Creek Square Mall. Lululemon is bright, modern, and designed for a high-end shopping experience. The store offers services such as Buy Online, Pick Up In-Store, free hemming/adjustments, and returns/exchanges. Lululemon offers a wide range of women's and men's activewear, including leggings, joggers, tops, and accessories like yoga mats and belt bags. The store also participates in Lululemon's "Like New" clothing trade-in program, which is great for sustainability-minded shoppers. Staff members aka "Educators" are trained to provide personalized product education and ensure a seamless guest experience. They're known for their expertise and knowledge. Lululemon has premium pricing with leggings often averaging $98+, and tops $60+. I always wait for sales before I purchase items at Lululemon or I may have to break open my piggy bank. Smile.

One of my absolute favorite lululemon's stores after my move from MALIBU! The service is great and…read morethe client associates go above and beyond for their clients. Giving a HUGE shout out to both Johnny and Yasmin! And this lululemon is always stocked with the best most comfortable workout clothes!! Come shop with these wonderful people

Inside the store is nice nice staff man that can help you and talk to about different stuff you can…read morebuy .

Always great the customer service "Michael and Carlos…read morereally amazing staff very friendly and helpful thank you so much guys I'll be definitely back, highly recommended!!

Super cute store on the pricy side, but there's some great discounted items towards the back! They…read morehad a rack of bags that were 50% off, as well as a table with accessories that were half off. The store is organized so nicely. Fitting rooms are very spacious and clean too! All of the workers were nice and friendly!

Bohemian rhapsody to its core! That is the only way to describe this store…read more Awesome style in clothes that are a little bit different then your normal clothing store at reasonable prices! Lots of selection from dresses, to T-shirts to overalls, to pants and flowing tops. It is a fun place to shop as there is always something hiding on the next rack. The people are super friendly here and willing to help all the time. This is not the first time we have come here for my wife and I know it won't be our last.

This location is really nice, the employees are super sweet and they have a really great selection!…read more We went in to check out their shoe selection, didn't buy any but they had some great prices. I like all their Texas gear and tshirts, I would probably have an entire dresser full of tshirts if I could! Right now they have there winter apparel on sale and a lot of their boots are on sale too! Can't wait to go back and get more shirts and shoes!

My son needed tennis shoes so he can work out in. So as I…read morewalked in I was greeted way after I was already shopping. My son went to west lake all his life so we lived in west lake for many years. I understand that the prices will be higher because you're in a rich area but even though I return back to this area to purchase some good shoes for my son, The prices are ridiculous. I don't understand why these prices are so over the top. They are not Neiman Marcus for sure they carry brands that we 've been buying for many years with no change until the last 7 years. So being disappointed in the product not quality. If you really look at some of the items they have here they're not quality items yeah I'm not kidding! So even when my son was in grade school throughout high school I've never seen prices shoot through the roof like crazy. Insanely high, ouch. Really, so disappointed since my last review in 2017! Luckily I found the same type of shoe online for at least $35 less. I know Taylor's think they're Neiman Marcus I'm sorry to say you're not! Yes folks,it's pure greed! Also what really bugs me is their aisles are so compacted that people in wheelchairs are not able to get through that bugged me really did! Sadly because of the outrageous pricing and the lack of customer service I will not be coming back, I will not enjoy my trip back to Westlake!

Just not inviting. Didn't love my stop in there. I was ready to buy and just didn't feel…read morecomfortable to ask for help. All of the staff was standing around and talking. I didn't want to intrude.

Awesome boots BUT horrible customer service. 4 people working on a Wednesday afternoon. My mom and…read moreI walk in. No on greets us except for one employee. I guess because they "work" in the domain they are TOO good to be friendly. I was interested in one pair of boots. I asked the sales rep for the size he said "we don't have that size sorry". I asked for a half size up AND a half size down he said "sorry we don't have those either ". And that was it. No offers to order them for me or look at another store. Lucchese needs to do better when hiring because they lost my business today.

My partner and I just visited and were blown away by the service. We've purchased the brand Bonobos…read morebefore at a department store, but hadn't had the chance to stop by a store and try different fits. Chiké greeted us warmly when we arrived and helped us for over an hour. He usually is at the Dallas Knox Henderson store, and next time we're near there we will stop in because he helped us immensely. There are so many types of fabrics, fits, and colors that it can be overwhelming but Chiké helped my partner with finding the best cut of shirts and pants for her body type. He even helped us put an outfit together with our description of what she already has at home. We were there for a while trying all the things and he would was there every step, chatting with me while I waited and fitting her outfits. And not like "ok I'll grab another size" - but like knew by looking at whatever she had on what to adjust. "Ok so we're gonna need xx" X xx" in short, classic cut... be right back." When we walked in he guessed her pant size exactly so we had a starting point to try different cuts. He got everything ordered and had it express shipped so she would have it in time for her event. I could go on and on because it truly was a great and rare experience. We like the quality of the clothes but will now to return to the brick and mortar for the helpful experience. Other tips about the store - there is street parking but also garage around the side of the building.

I had one of those nightmare travel moments--my suitcase didn't make it to Austin right before…read moreSXSW, and I had a packed schedule meeting astronauts and some of the world's top scientists. Not exactly the time you want to be improvising your wardrobe. That's when I met Danny from Bonobo's in Downtown Austin. From the moment we connected, Danny brought a calm, grounded energy that immediately put me at ease. He didn't just help me find clothes--he really listened, understood the context, and dialed into exactly how I wanted to show up. Within a short time, he pulled together outfits that felt completely aligned: sharp, thoughtful, and elevated without trying too hard. What stood out most was how intuitive Danny is. He balanced style with presence--making sure everything fit well, looked great, and felt authentic to me. I walked into SXSW feeling confident, put-together, and fully ready for the caliber of conversations I was stepping into. Honestly, what could have been a stressful situation turned into a great experience because of him. If you ever need someone who can think on their feet, understand your vibe, and deliver under pressure--Danny is exactly who you need. Thanks to Danny, I felt truly great about myself and my personal brand going into some intense dialogues and a speaking engagement. A hero.