We had Port Networks as our internet service provider for approx. 1-2 years at our single family home in Baltimore before our move out of the city. Like most others, we had enough of Comcast after dealing with one ridiculously horrible customer service interaction after another. Port Networks was a breath of fresh air. You call them for customer service, and they answer! Someone is actually sitting in Baltimore taking your call! You schedule a time for installation/service, and they are there at the time you schedule (no five hour window/no show after the five hour window!). It's remarkable how seemingly basic tenets of customer service are so surprising and refreshing. As for the actual service, it worked great for us. We had the 8 mbps for our family of four. We canceled our cable and relied entirely on our Apple TV for Netflix, Hulu, and the like. We had no problem streaming video. I also regularly work from home and need access to our cloud server to download documents. I also had no problems. I know it seems like 8 mbps is so slow compared to Comcast speeds, but it actually is really fast. Highly, highly recommend Port Networks! read more