If you are in the market for furniture and considering another store, do yourself a favor stop…read morelooking now. The customer service and quality here can't really be beat in my opinion. They are on parr with much more expensive retailers and would venture to say they exceed them without the diminishing returns. We have purchased from plenty of other big box stores in the past and Arhuas blew them away. The entire process and staff have been awesome apart from having to wait a while to receive our furniture but was very standard during the pandemic. We recently had an issue with our protection plan not initially being applied correctly and the team at Baybrook went above and beyond to rectify the issue immediately. Both the regional manager Christopher Mendyka and store manager Sutton Lindsey were super stars in making it right. They went outside of a normal response of deflecting the issue on the customer and offered solutions which is a rarity in today's world when it comes to customer service. I whole heartedly recommend shopping here without hesitation and want to say thanks to that entire team.

Kim S has been always been an excellent resource. Very…read morepersonable, friendly and knowledgeable in design. The flexibility of being able to handle purchases remotely and seamlessly gives her an upper hand with guidance all the way through purchasing, handling and aftercare. Arhaus ALWAYS has a great selection, with great quality all around! Has been my fav go to store for over 5 years and counting.

I'm probably bias because I need a color that's hard af to find in stores year round unless I want…read moremy house to look like a year-round halloween cavern. But the only orange I saw was "autumn- shade," burnt, coral or with hints of pumpkins/ bats. Def not what I need. Also it gives off "overpriced amazon" vibes. I mean if you don't trust online shopping, I could see this being a decent store but them again I don't mind online shopping. So this place is a bit too much for my needs. I can't speak for service I didn't check out. I didn't see anything worth buying. I basically came to kill thumb while me child was at a party next door. They have plenty of seasonal stuff. That may be the only reason I'd stop by if other places are sold out.

Found so many bargains went in looking for Xmas decorations discounts but found much more. I got…read moreangel sheet sets, shower curtains and other reasonable items

Beware -- do not use this company…read more I purchased a sofa in December and immediately had issues with the delivery since it was being shipped to Pittsburgh, Pennsylvania. The couch was not delivered on the promised date, which should have been my first warning sign. In April, my son's friend became sick and accidentally got sick on the new couch. I filed a protection claim, and two weeks later a technician finally came out. Instead of properly addressing the issue by replacing the inside cushion padding, he simply sprayed chemicals on the couch and started giving explanations about PhD studies, alkali levels, and why the couch was supposedly "fine." Completely unprofessional and dismissive. I then went into the store seeking assistance, but Living Spaces management basically told me there was nothing they could do. Once they have your payment, they wash their hands of everything. I filed a second claim because the original issue was never resolved. Now they continue sending appointment dates after I already explained we would not be available and specifically requested a different technician. They are completely ignoring my requests and continue sending the same dates over and over. Absolutely terrible customer service and warranty support and you can't get a physical person on the phone.

***BUYER BEWARE...This Company Does Not Stand By Their Products***…read more In April of 2025 I moved to the Houston area and needed to furnish my new home office. I stopped by Living Spaces and found a number of things I liked, starting with the purchase of an L-Shaped desk from their Nate Berkus line. Fast forward to 9 months later and the desk, which apparently although heavy is not real wood, began to crack and peel along the inside edges, leaving sharp splinters that stuck in my skin and clothing when I sat at the desk to work. I contacted Living Spaces, which is not easy, because the phone number routes through a call center and you CANNOT reach anyone in the store unless you show up. At any rate, I had to jump through a number of hoops to file a complaint. While the $900 desk is now still less than a year old, I was told that, "The warranty applies only to functional defects related to materials or workmanship..." Wait...WHAT? Isn't the finish peeling off an item and resulting in sharp splinters a functional defect related to the materials?!!!? At any rate, no one at Living Spaces was interest in making good on my purchase. I can assure you that I will NEVER buy another piece of cheap, poorly manufactured furniture there again. Ever.

there is only one person working most of the time. I had to wait for long time for her to come to…read morecashier. Then she made me wait again and asked me step away. Apparently she was helping someone else but she was not even by cashier. I had to wait for the lady to show up and pay for her item.

I love shopping at Kirkland's. Many items in my home are from here. We had an interesting…read moreexperience with wood beetles in my living room tables and they totally took care of us. Customer for life. Thank you Kirklands.

First off, three (3) clarifying statements: 1) the review is not for the Hunter Douglas blinds. We…read morehave had them in our other houses and love them and that is the reason we wanted them in this house. Unfortunately, you need to go through their Rep system to purchase (else there would be no reason for this review 2) The Installer that worked on our blinds was excellent. 3) I only gave this vendor 1 Star so that I could file this review. One Star is way too generous of a rating for what we went through to get these blinds! The review focuses on the customer service and lack of professionalism by the Representatives at Creative Blinds. First off, we were bounced around between Sites because we are not in the Houston area. Second, we knew what we wanted but Creative Blinds (Bay Brook) insisted my wife drive 2 hours out of her way just to talk about the order. Then they sent a Representative to our house to measure. That Rep knew nothing about what she was talking about and was only there to pick up the check. She measured for the blinds and then weeks later we were told the installer would have to come out and measure (which he had never been scheduled to do by Creative Blinds). So, we waited for that to happen. Then we were told our blinds were ordered and given an estimate on delivery date. That date came and went and when we called, I am pretty sure the blinds had never been ordered because we were them told the same time frame all over again. That date came and went and no call from Creative Blinds. We even gave them several additional weeks grace period. Finally, we called and experienced the worst customer service from the Rep from Bay Brook. Basically, she had no capacity to listen, repeatedly talked over our questions and repeatedly stated she would have someone research and call back. That never happened. Repeatedly. Finally, I called and experience the same treatment. I cornered the Rep into giving a time frame for when she would call back or I would contact the BBB. Stating don't just tell us some one is looking into it. She called back, left a VM and stated "she have someone looking into it and they would call back. Never happened. I contacted the BBB and that is what it seems it takes to get an honest answer from this vendor. Long story short. Blinds were months late; the charger was never ordered and took months more for that to arrive. and at every contact with the vendor, we were blown off with dated business practices and age-old ploys. Worse customer Service experience we have even had the misfortune to experience! Under professionalism and customer service for this vendor, go to the lowest box and then pencil in one even lower and you would be starting to get close.

Highly recommend! I was having trouble finding a blind for a bathroom remodel...until I found…read moreCreative Blinds. They have a wonderful showroom to see blinds in person and Sharon came to the house. Sharon has a great sense of style and found the PERFECT motorized shade to match the bathroom! And now the window is a highlight of the bathroom!

I haven't been to a World Market in years... stopped in today to check it out…read more I always loved seeing the exotic and unique foods from around the world. Prices are a bit on the high side but understandable since they have to import these exotic things from around the world. Left empty handed because I wasn't going to spend $6 on a piece of candy my kids would gobble up in one bite. Lots of fun home items. Reminds me of an expensive HomeGoods. No interaction with employees.

Drove down from Dallas to take my brother's family to NASA Sep 23rd…read moreWanted to buy some fancy wine, We got here around 6:10pm, saw 2 guys walk in as we were parking so we assumed it was open. But when we got to the entrance saw that the store closes at 6pm on sundays. Didn't realize it was already 6pm as we had just finished a late lunch at BB's Tex orleans next door, done some shopping at Barnes and nobles in the same strip mall and then headed to world market for the wine, trying to park close to the entrance Seeing they were closed we were turning to leave & my sister In law said there's a person inside saying something to us, we could not hear her so we stopped to see what she was saying but still couldn't hear her. This person (if I give a factual description woke yelp will Delete my review again) then stomped forward in rage .... Finally reading her lips we understood that she was saying that "we are F***ing closed" and she comes by the store hours sign behind the glass wall wildly gesticulating at the hours, rolling her eyes and throwing a fit. I wonder what was the need for this drama when we were leaving anyway???

This is a wonderful new store in the area where you can find one of a kind & unique finds! From a…read moresmall special gift for a friend to a large dining table, Niche has you covered! Also, if you're looking for a special piece, Wendy will help you find it!

Wendy turned my house from drab to fab. She's got great home decor items, and she's a great…read moreinterior designer! Her stuff is unique, eclectic and one of a kind. She makes me love where I love! Her personality is pleasant and positive too. She's the full package!

First time buyers here and it was a great experience! Boyfriend and I both work late and were…read moresurprised to see the showroom was open until 9! We went ahead and stopped in and was greeted immediately by Juan. We never felt rushed or pressured into anything. The showroom was clean and each layout was displayed the options effortlessly. Coming in we had no idea what we wanted in terms of our living room options but Juan Tenorio gave us a five star experience! He was kind, knowledgeable on the products, and did what he could to work in our budget. Overall I am very satisfied with this experience! Will update once the couch is delivered come may.

Extremely disappointed with both the quality of this couch and the customer service after the sale…read more For what we paid, I expected a couch that would hold up under normal everyday use. Instead, we've experienced issues with the fabric pilling, becoming loose and stretched, and the cushions wearing down much faster than they should. The wood framing also breaking. I contacted Rooms To Go multiple times expecting them to stand behind their product and warranty, but they have refused to fix or address any of the issues. It's frustrating to spend this much money on furniture only to have it start looking worn out and poorly made, then be told there's essentially nothing they're willing to do about it. warranty and customer service mean very little if the company finds a reason not to help when there is an actual problem. Based on my experience with the quality of the couch and the lack of support afterward, I would not purchase from this company again and would recommend that anyone considering buying furniture here think twice.