JGR Plumbing did an excellent job capping off the water line on my existing water softener system,…read moreincluding sealing the drain and testing everything thoroughly for leaks. The work was done cleanly and correctly, which gave me immediate peace of mind. I'll admit I was a little nervous about the cost at first, but it was absolutely worth it for the quality of work and the reassurance that everything was handled properly. He was prompt, professional, and very organized throughout the entire process. I also appreciated that he took the time to spot-check my water heater and share helpful maintenance insight without any pressure. I've added JGR Plumbing to my go-to list and would highly recommend them to anyone looking for reliable, honest plumbing work.

I initially reached out because I needed my unit's main water shut-off valve and my washer shut-off…read morevalve replaced. Replacing my water heater wasn't even part of the plan. But after Jaren took a careful look and walked me through what he was seeing, I decided to move forward with it--and I'm genuinely glad I did. What stood out right away was how professional, thorough, and patient Jaren was from start to finish. Like many of the Yelp reviews say, he doesn't rush, he doesn't cut corners, and he doesn't talk down to you. He took the time to answer my questions in a way I could fully understand--even as someone who knows almost nothing about plumbing. That kind of clear communication matters, because it turns a stressful situation into something manageable. And here's the part that really earned my respect: he didn't oversell. When it came to the water heater, he didn't just point to the age and say, "Replace it." He explained why it mattered, what could happen if I waited, and how upgrading certain older plastic/PVC materials to brass could save me money and headaches down the line. It wasn't pressure--it was education. It felt honest, practical, and grounded in what was best for my home. He was also incredibly flexible. On the same day he worked in my unit, the building complex was dealing with additional plumbing repairs by another company, and it created delays and coordination challenges. Still, he stayed calm and professional. He was at my place from about 8:00 AM to 6:30 PM, and while I felt bad that it was such a long day, it reassured me even more--because it was clear he wasn't rushing. He was making sure it was done right. The results speak for themselves. His work is clean, organized, and flawless, and the difference is obvious when I compare my updated plumbing setup to other units I looked at before he worked on mine. His attention to detail is on another level. I also want to give a big shout-out to Arley for her help when I first reached out to JGR Plumbing. She kept me updated, provided clear estimates, and communicated Jaren's arrival time for the initial unit check. That kind of responsiveness makes a big difference when you're trying to coordinate repairs. Finally, I have to mention the pricing: for the amount of work completed and the level of quality and professionalism Jaren delivered, the cost was very reasonable and fairly priced for this type of work. If you want a plumber who shows up with skill, integrity, and pride in their work--someone who treats your home the way they'd want theirs treated--I strongly recommend JGR Plumbing.

Last night the pipe under my kitchen faucet burst and water started gushing out at a phenomenal…read morerate. I couldn't even figure out how to stop the water from coming out and within minutes water was pouring down the stairs and leaking into the floors below the kitchen. After calling everyone I could think of, including the board of water supply, with no one providing any help, I typed in "plumbers" into Yelp and started cold calling down the list. First Class Plumbing was the third company listed but the first one that seemed to care. I was warned that I was calling after hours so I'd have an emergency fee if I wanted service now... I joked "fine - this is an emergency" and was told I'd get a call back as soon as they could get ahold of one of their plumbers. I went back to trying to heave buckets of water into a nearby sink and received a call back 15 minutes later. The plumber was so calm, and after hearing that I was still dealing with gushing water, explained to me how to stop the water flow. He asked me to send him pictures of the burst pipe and the faucet and got off the phone to price everything out including replacing the pipes and faucet. After doing all that work he told me what the cost would be and then said it was no worries if given the price I didn't want to continue on - or at least wait until it wasn't an emergency (an extra $150 charge). I said I definitely wanted the service and he came right out and fixed the burst pipe. I would already have been raving about this place for their competent service if it had been a normal scheduled appointment. But the fact that this company and the plumber were there for me when no one else was, and went above and beyond walk me through how to stop the problems and extremely quickly look into part costs for me before I ever even agreed to the service has made me a loyal customer forever!

I reached out to several plumbing companies for quotes, and First Class Plumbing was priced right…read morefrom the start. I spoke with Ana and explained my plumbing issue, then emailed her a photo of the problem area. She quickly identified that it involved replacing my PRV, isolation valve, and irrigation valve. They provided a clear quote over the phone, scheduled the appointment within a few days, and completed the job seamlessly. Whitley arrived on time, was professional, courteous, and a pleasure to talk to. It was fun chatting football with him -- he comes from an impressive football family! His dad, Vili, was the University of Hawai'i football team's official Warrior mascot during the Colt Brennan era. Highly recommend this company for their fair pricing, excellent communication, and top-notch workmanship.

Five stars for Rock-O-Rooter -- and specifically for plumbers Joseph and Jomar, who were timely,…read moreprofessional, friendly, and courteous throughout the entire job. I'm 100% satisfied with the work they did and would not hesitate to hire Rock-O-Rooter again. If the rest of their team is anything like these two, you really can't go wrong. Highly recommended!

Roscoe was quick to respond, fit me into his busy schedule, and thoroughly explained from start to…read morefinish. He and his assistant, Tiger, were courteous, professional, and went above and beyond, leaving the areas clean. I highly recommend them.

Jacob was great. Helpful. And accommodated our schedule as best he could. The price was reasonable…read moretoo.

Jacob does excellent work. Timely response, professional, punctual and reasonable. Highly recommend.read more

My water heater broke suddenly and flooded the apartment. Pueo was recommended to me by a…read moreconstruction friend as being reasonable and quick to respond. I didn't realize they did restoration, too, until a half hour after I called, Daniel called me and said he could come over now. He had the fans in his van and got them going immediately. In a couple of hours later, their plumber came, gave me an estimate and was back in an hour with a new water heater. I was so relieved as I wanted immediate help so the walls wouldn't get moldy. Great friendly, professional service, and so quick to respond.

If you need a plumber you can trust, look no further than Pueo Plumbing -- they are the BEST in…read moretown, bar none. I'm a full‑time caregiver for my 84‑year‑old father with dementia, and my time is incredibly limited. When our garbage disposal broke in April, Pueo Plumbing stepped in and made the entire process stress‑free. Their office staff was friendly and reassuring, and the plumber who came out was professional, honest, and upfront about pricing. Fast‑forward to this week: my father's shower drain clogged. One call to Pueo Plumbing and they immediately worked to find the soonest available appointment. Today, Noa, our plumber, arrived right on time, gave me a fair quote, and had the job done in under ten minutes. Friendly, respectful, professional and efficient -- everything you want in a service professional. I can't recommend Pueo Plumbing enough. If you want prompt service, fair pricing, and genuinely good people, call them. They've earned my trust and my business for life!

Love these guys - they are so on it and very reasonable in their pricing…read more We only call Little Big Plumbing for our plumbing needs - we trust them! Keone has fixed numerous repairs at our house - he is fast, efficient and communicates well. When you need a plumber call Megan at their office and she will take care of scheduling you so you get the service you need when you need it. They are all so nice and PROFESSIONAL, when they say they will come they are consistently punctual. Good service is so hard to find - Little Big Plumbing is the BEST!

If I could give a minus star it would not be justice. Little Big Plumbing proved to be a big…read moredisappointment. They were assigned to us via American Home Shield and were a problem from the start. They scheduled the appointment without confirming with me first and because I felt obligated, I went along with the day only to find out that my schedule changed at work and I had a meeting that I had to attend. I sent a text and left a message as soon as I found out. I asked if I could move the 8-10am appointment to later in the morning. I received no response, no text, no call. My meeting was over at 830 so I called and texted again to let them know that I was available and they could disregard my previous message. I waited for response and received none. I called again and then I called AHS to let them know what had happened and they said that Little Big Plumbing called them and cancelled at 0800 and stated that they wanted to cancel because I "rescheduled too many times" I was mortified, I moved the entire day around and took off work to do this because the next day I was scheduled to be admitted to the hospital so I could not just reschedule. I just could not get out of the 0730 meeting because it was with a mainland party. LBP finally called and said they tried to call me and could not get through (despite my having my phone with me and receiving calls and texts from 0730 until 1000) At first I was just going to not say anything because AHS had assigned someone else to me and I would not have wanted a business in my home that treated their customers that way. They lied about our communication so they would not have to fulfill their commitment with AHS. Then they lied to me about what had taken place when they had actually planned all along to cancel the appointment at 0800. They said "text attempts and chats were blocked" yet they were able to get through after I spoke with AHS and discussed with them what LBP had done. I had no calls frm them at all. The Office Manager was extremely unprofessional, she started the call argumentatively as though she had to defend herself which lends moreso to her expecting to be accountable. She became biliterate and hung up the phone when I showed her what she was saying was not true. LBP showed me how they value the time of their customers and how much they valued being integral. They obviously had a better call and decided to drop my service call . It worked out though, AHS had assigned someone else who showed up in 20 mins ready to provide service. I have already placed this company on my recommendation listings for all of our properties. They have scheduled 2 other appointments as a result of just providing good customer service. I would not allow LBP access to anything I have because integrity is everything. I have looked at other reviews and it looks like there is a pattern of lying and taking customers for granted. I would not recommend them to do anything and actually their office personnel should not have access to customers. She has no clue as to how to deescalate problems. Do better Little Big Plumbing!!!

Very professional. Arrived as scheduled. Kupono is a fast worker and cleaned up when he was done…read more Explained the mechanics of our new sink fixture before he left.

They were very nice folks but I personally felt that they were trying to maximize profit - from…read moreinsisting to run a full-on diagnosis for $1000 after me already telling them what's likely going on, and quoting $1500 for 3 toilet repair (each toilet was $100 when we bought it, so 500 to repair the small parts inside doesn't make economic sense. ) We already got another quote from somewhere else for $589, so almost one third of what those guys quoted. I paid $300 to do a diagnostics, to get them to tell me that the toilets are broken - yes - that's why we called you - and they won't apply that fee towards any repair. I'm sure they're good plumbers - I personally like working with those who actually think of what value they are providing.

Great communication and finish job promptly! Just pricing…read morewas higher than what I expected. Just cutting and capping a casting pipe cost $250!!!

They response fast and the job done perfectly! They are reasonable! I really satisfied with the job!read more