I will never see the name Texas Native Aquatics and not relive the trauma they have caused. Let me…read moretell you about it. The previous owners of our home did not care for the pool, so after many years of trying to find the right person for the job, we thought Ryan would be our savior; boy, were we wrong. Things started off great! My husband found him on YELP with a high 4-star rating back in December 2024. Ryan was eager and appeared excited to bring our pool back to life. Ryan and Team started working on our pool February 2025. I mean, this guy is over communicating at this point. Keeping us updated on when they were coming out to the house and what materials were being purchased & so forth. We were indeed pleased. Our first biggest mistake, we paid him in full in April 2025. Ryan immediately stopped accepting our calls and stopped replying to text messages. We were out of $12,000! Thank the Lord we paid with a CC, so we took it up with our bank, but it wasn't easy. In June 2025, we were told by our bank that Ryan submitted pictures of a completed pool---claiming it was OUR pool. As a result, the ruling was ruled in Ryan's favor, not ours. We were in complete shock; utter devastation. FULL TRANSPARANCY POST NEXT: The stress was unimaginable. I stopped eating, my hair began to fall out, and I was so filled with anxiety, I could barely work. Texas Native Aquatics put such a severe strain on our lives, but my hurt turned into anger, AND WE FOUGHT BACK. We were not going to accept this! We took even more photos and gathered even more text messages to prove our case. It took hours upon hours to put the evidence together, but the hard work paid off. The claim was reopened and TODAY, the bank ruled in our favor. Today is September 16, 2025, and our pool is still unusable. It's been drained for 7 months---which can lead to more serious issues. We've declined hosting family events, friend get-togethers and birthday parties for our nephews all due to our pool condition and the pain/suffering Ryan Williams has caused. Feel free to visit his google and yelp page---as you can see, we are not the first to write about being taken advantage of. And as of recently, his ratings have declined. I am truly fearful for this guy because if he continues this type of practice, then he might end up working for the wrong client and he will be out a lot more than he is now. Lucky for him, he got a nice couple I ABSOLUTELY DO NOT RECOMMEND RYAN WILLIAMS AND TEXAS NATIVE ACQUATICS.

This is my saga in dealing with the most impossible contractor I've ever worked with…read more This started around 7/17-18/2025. It all started well. Ryan came by to give me an estimate on a pool demolition. (He refused to address fixing the pool). He made me a great deal, and offered me a discount on some of the new equipment that the pool never got installed (about 20% of retail, better than nothing). He also told me he'd get it done in a week, if he could start right away, and I'd need to pay him half now to start. I should have heeded the bad reviews here. They are spot on. He showed up the next day and the day after that. and then didn't hear back until sometime on the following Sunday. I text him about the haphazard schedule and this was supposed to take a week what is going on? I'll be there later. He shows up with his wife and kid and they do some puttering around the yard, some work is done. The asks were spread out over the weeks but between week 2 and 5 these were some of the excuses. He needs more money. Another $1000 to order dirt. His dirt guy "let him down". We were out there, ha you didn't even know we were there (paraphrasing). We can tell nothing has changed except once when someone came by to take some equipment. I was never notified when they were going to be on site. Dirt finally shows up. They dump it in the middle of my driveway blocking everything (I have a 2x3 car driveway, there was room). It should have been put in a container as now our front lawn is covered in bits concrete that are in the dirt. We told them to move it as it is blocking my car. I had to shovel it out of the way myself so I could get to a doctor's appt a few days later. When the rest of the dirt was delivered as he called me to tell me it was coming today. (called me for the first time to inform me of something). When I came back, they had take the fence and gate off the front of my house. My wife explicitly told him that the gate must be closed when they leave everyday. He told her he had a skidsteer that can fit (It's a pretty big gate. Then he took it down anyway. It is still not back up. August 7th: They fill in the hole finally. It looks too high, I take a picture and send it to him. He replies "I'm coming by" He's told by my wife that there can't be a step here. We ask repeatedly that it seems too high, we don't want anything higher than this slab that they didn't demolish. Please bring it down, there can't be a step, my dog had back surgery in January and he can't go up and down steps. It is non-negotiable. I even recall telling him no steps or nothing more than the current drop from the house to the existing patio deck. It should also be graded. Instead, they drilled into the house to make it flush with the house. We told him several times Today August 23: He warns me for the first time in a while that concrete will be there. And they were and on time. They started to fill the form, and I noticed the went right to the top of the form where we told them we did NOT want to, creating about an 8inch step to the slab they did not demolish. I text him, "it's too high" there can't be a step. I told him to come and fix it after they just poured it. Eventually he gets here and he's already lying about what my wife told him versus what I told him. Then he accused me and my wife of not being together (don't know why that was top of mind for him). He then calls me at some point, I was away from my phone. He accused me of ignoring his communications in the voicemail. I was confused, I thought he was here. Nope, he left. Then he texted me this crazy plan to try to fix it that just didn't fix it (We'll bring that other pad up the 8inches and then use dirt to fill in the gaps...) and that he had already left instead of talking to me about it directly. He was trying to sell me on regrading my whole backyard on regrade and level. He hasn't even finished the first job competently or on-time. I've told him to tear it out. It is what I would have told him to his face if he didn't run. He said, you have to wait for it to cure. Which is hogwash, he was trying to convince me that "I'll learn to like it". Let the guys finish. All the while they're outside dying and pebbling this concrete. I had to go out there and tell them to stop and get it out. They didn't, they just hung around and it was the first time they heard that I didn't want this. Good thing my Spanish is sufficient. I'm going to give him until Monday to tear it all out and repair the damage he did to my home. Also refund me the cost of the concrete he didn't end up using. TL:DR: Do not hire this company. Do not hire Ryan Williams. You're better off doing it yourself than paying this guy to not do it. 1 week time estimate turned into 6 weeks of it not being finished and done to his own standards. He made changes, I would complain he'd blame my wife. No thank you.

Cole was awesome - quick to respond, showed up on time, was a great value, and was able to get our…read morepool heater installed quickly. Really appreciated his customer service approach and will definitely use Tiki Time again!

Great service and communication from start to finish. I was impressed with how quickly they showed…read moreup and completed the work.

I will say that he is knowledgable about pool maintenance and pool equipment. What he doesn't seem…read moreto appreciate is that homeowners have budgets and that we need some idea of the costs associated with home maintenance costs; including maintaining a pool. He thinks that he should not be questioned about his billing practices and believes that you should pay whatever number he comes up with without question. Simply telling a customer that chemical prices fluctuate, and pay whatever I say, is untenable. I also didn't appreciate him trying to goad me into a discussion about politics by saying more than once: "the price of chemicals have gone up since Biden became President." Just tell me how much it will cost to clear my pool, I'm not interested in your political views! He will never tell you how much you can expect to pay per month, only give you some a wide "possible" price range. Also, his utter arrogance was also a turn off. When I said he was too expensive or that questioned the basis for his exorbitant billing practices, he arrogantly told me that: "You want the best services for the cheapest price. And it just doesn't exist. You will always get what you pay for." In other words, if I don't use him and pay his unsubstantiated costs, I will not find other quality pool maintenance service providers. Finally, I offered to pay for July ($500!!!!), but not after, and then he immediately dropped me as a customer and charged me $274 for 1 visit; and my pool still had dirt on the bottom of it. Be careful in dealing with him, his knowledge of pools and pool equipment will distract you from his unqualified and unsubstantiated billing practices. I know he'll get on here an attack everything I've said, further showing his arrogance and inability to listen to customer concerns. Fortunately, I've kept all of the text messages between us as proof of what I've said.

I am more than pleased with above and beyond pool services. The owner is highly responsive,…read morefriendly, professional, and a good communicator. Regarding the pool, he brought it back to life and addressed all issues on the first visit. Give them a call if you need help and tell them JP sent you.

Adam was quick to respond and repaired my leaking backwash valve. His quote was very reasonableread more

From the owner: Our team of experienced and certified pool technicians is dedicated to providing exceptional…read morecustomer service. We take the time to listen to our customers' needs and tailor our services to meet their specific requirements. We offer a comprehensive range of pool cleaning services, including vacuuming, skimming, brushing, chemical balancing, and more. We also offer one-time cleaning services for special events or occasions.

I can't say enough about the Leslie's Pool on Cooper in Arlington. They stand by their products and…read morehonor the warrantees within the week they expire. Saves us a ton of money and keeps us as a returning customer. No hassles and quick turnaround. We started with them in August 2020 when we moved here. Never an unpleasant experience. Joe the manager helped us today and he was awesome!

This is my second review of this establishment. Once again, they have far exceeded my expectations…read more I dropped my Polaris pool vacuum off for repair about a week ago. I received an email a couple of days later that they had my parts on order. This morning, the technician called to let me know that they are not able to repair my pool vacuum but that they contacted Polaris on my behalf, and I can expect a new unit to be shipped to me within 7-10 days, at no cost to me. Exceptional customer service, in a timely manner. I really appreciate this business.

I had them come out to do just a maintenance and inspection on my pool equipment and also figure…read moreout why our spa would not heat. Aaron identified a couple of leaks and figured out the issue with the spa. All of these issues were repaired within a couple of days with high-quality and very reasonably priced. I would recommend Sunny Day Pools to anyone looking for a pool service and repair company.

My only regret is not contacting this company first. They took care of a pool that was left…read moreEXTREMELY GREEN by another company that did awful work. Sunny Day not only restored my pool, but was able to do so without draining it, which other places wanted to do even if it wasn't necessary. They repaired my plumbing lines and replaced my filter. They fixed my heater pad without insisting an entire new spa heater was needed. They arrived on time each week and took great photos of their work. AN. AMAZING. COMPANY! Honest and fair quotes. Kind people. Responsive staff. Just all around a superb company in the Fort Worth area.

Highly recommend. Hired to come out and clean the pool deck. Work was done and met my expectations…read moreand had zero issues. Thank you.

Last year we had an inground pool built and struggled through the year with the upkeep. Going out…read moreevery few days and skimming for leaves and bugs was one thing, but fighting to keep the water clear became too much. We ended up closing our pool down earlier than we wanted and after taking the cover off a month ago we were greeted with a filthy, green mess. It wasn't easy as the first trip out he spent the better part of the day dissembling and completely cleaning out the pool equipment. There were clogs in several areas from leaves that had blown into the pool and the motor was not running efficiently to move water. In just a few weeks Stefin with Near Southside Pools has the water clear again. Against my better judgement (only because the water was still cold) my son was in the pool this last weekend. Really looking forward to the summer where where will be able to just enjoy the pool and not have to worry about the maintenance.

Nick is amazing! He came out to provide an estimate for repairing my gate. He didn't try to drive…read moreup the price, it felt like an honest assessment on what I needed.

Recently had Nick Valdez, of NTX Exterior services clean my gutters. what a job they did. Honestly,…read morethe best I've experienced since owning a home in TX. his communications are timely and clear. His pricing is beyond fair. And very prompt. Right on time, if not early. Highly. Highly recommend him and crew. 2025

we are clients for over 10 years completely satisfied with handcrafted pools…read morehandcrafted pool care goes above and beyond to have my pool in optimus conditions

I have had a great experience with Handcraft Pools. They show up on time, communicate very well…read morebefore and during service, and their technicians are always friendly and knowledgeable. You can tell they take pride in their work. I highly recommend them to anyone looking for dependable pool service

We used this company to resurface our pool, and the results were excellent. It took a little while…read moreto hear back initially about getting a quote, but once we did hear back the communication was good. We chose Blue Oasis because they had excellent reviews and their quote was a good value compared to others we have received. Overall I am happy that we used them for this project.

Started my new pool servicing with Blue Oasis Pool Service. They came out for the first time today…read moreand I was extremely impressed. Our pool is sparkling clean. Pool tech came out and was very friendly an knowledgable. They even send you an email each visit with a photo and report of water readings including chlorine, pH, alkalinity etc. levels. Off to a great start! We are very pleased with their service.