This was the biggest construction project we've ever done - and it was the smoothest experience…read more From the start Chris, the owner, gave us the most realistic overview of the timeline and total costs - without selling it or sugar coating, so we were going in totally prepared, no surprises. He wasn't kidding when he said we had to start permitting process in summer 2025 to open in time for Memorial Day weekend 2026 either - getting construction permit processed was the biggest wait. Now we opened just in time for summer - and she's a beauty! Pool Boss team coordinated the whole project from start to finish - the designer Michael helped us get the plans and measurements exactly right, even taking into consideration our future addition plans for the property. Tina filed and coordinated a million permit forms for us. Matt & Dan were very patient helping us figure out the on-sight restrictions. The construction itself was very quick and fun to watch (the digging was done with surgical precision!). Special thank you to Joanna for very clear communication throughout! The scheduling and ongoing notifications to keep us apprised of the progress were very helpful! We went with PB's recommended contractors - JBJ for electric (super professional - and again, helped us run everything with future construction projects in mind), and United Stamped Concrete for landscaping (Felipe's team did a phenomenal job with out stamped concrete patio and grading, great attention to detail). The orientation with Eduardo was super clear - we've never operated a pool and he patiently explained every single detail about the equipment and maintenance. The equipment can be controlled from an app too - very convenient and we are looking forward to Tyler making it even smarter. :) Thank you so much! It was a very big (HUGE) decision for us - but we are so happy we trusted you. Our three kids are having the time of their life - this pool brings us so much joy already!! P.S. We went for the Crystal Quartz liner - so pretty, as if you you're in the South of France!!!

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

My husband and I were having a difficult time with our in-ground pool and suspected that it may be…read morethe motor. We called Chris for a service and he was so knowledgeable, without seeing it, he knew the exact motor we needed. He offered to come out the very same hour and quoted us a more than fair price for the parts and labor. When he arrived he diagnosed the issue and immediately fixed it. He gave us advice and told us how to fix the issue of corrosion from a leak. He didn't charge us since it was a minor problem and wouldn't even let us tip him. I cannot recommend him enough, we will be using his services from here on out!

very helpful and patient large inventory of parts and…read morechemicals and knowledgeable help to get you through your DIY repairs

I would classify this business as a scam. Used Erik a few times for one off maintenance (should…read morehave stopped there since he never showed when he said he would) and then went into an annual contract where he was supposed to come once a month. Paid upfront flor the year, he came once, never came again and stopped responding to texts and calls. That's right...took our money for the entire year and ran. I'm shocked no one has taken him to court for breech of contract. I'm clearly not the only one who has paid him and not received the product or service.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.

Just - ah. Nothing great and had nothing that I needed for my spa, so just ah. Why advertise what…read moreyou do t have? Nice people, but again - just did not have what I needed after I was told they did have it.

Just wanted to give a shout out to Mike and his team at Leslie's Pool in Pequannock, NJ. Mike and…read moreteam are extremely knowledgeable in their craft and always willing to bend over backwards to help me meet my pool needs. They're always supporting my purchases with discounts available on a national basis as well as rewards based. Thanks Mike and team, see you for my pool needs soon! Dave H.

Anthony at Advanced Pool Care provided a great pool inspection and took the time to explain…read moreeverything to us while they were here. They came out when there was 3 inches of snow on the ground and went above and beyond to still get the inspection done. Anthony sent over the detailed inspection report within 24 hours - overall just exemplary customer service!!

They opened my pool and installed a filter this year. They took the cover off and instead of…read moreinstalling a directional fitting on the water outlet they broke the casing and installed a plug on the outlet so water flowed from 1 outlet while the other was plugged. The filter has not worked properly since it has been installed. Awful just awful.

I have been using Peters Pool Service for many years. The quality of service is above and beyond…read more They are reliable, pleasant and a phone call away. I would highly recommend them. Theresa F.

Left our pool half way open and can't get in touch; paid for new filter install and never actually…read moreturned it on. Going to cost us thousands to get back on right track. Nightmare Also realized he stole equipment including pool pump, and salt cell-- effectively costing us 10k including labor to FIX. No communication. Police report filed.

left 3 messages to call me back for inground pool opening and closing information ,No return call…read more Fairfield

There are so many pools in Fairfield you would think they would stock everything…read more. Every time I go for a part or something else they never have it it's my first go to place and then I have to go 10 minutes out of my way to Monarch which has everything you need .. go there first you will save a lot of time.. I think they are more interested in opening and closing pools they servicing them .. it's to bad and Please get someone in the store that knows something about pools. I asked about a Vacuum. Her answer Oh I don't know. I asked about some parts. Oh I don't know. It's nice you opened a store close by But come on stock the place and get Good help..

Caribbean Blue Pools & Spas is top notch! From the on-site sales visit through job completion, they…read morefocus on high quality and customer satisfaction. Our pool is exactly like the design rendering and has brought so much joy. The warranty for the gunite plaster is above par. They offer pool service and our water has been so clear all season. They respond to all inquiries so customer service is paramount to them. Thanks Caribbean crew!

Started our process in April in the middle of Covid shut-downs. Mark managed to get us our supplies…read moreand had our pool open by Memorial Day as promised. He was patient with my many changes and his team was efficient and courteous always. Many landscapers didn't want to deal with our challenging backyard topography but his excavator John was a wizard in action. Would use Caribbean Blue again any day.