From the first day of service I witnessed I asked my father WHY he was using this company as the service was horrible watching what he did and did NOT do. When the son took over the route the service turned horrid. Spoke with him regarding the gates and keeping them locked oh ok and every week when he showed up if he showed up he wouyld leave them unlocked creating a security issue and he knew it and he Never locks the gates and REFUSES to return our gate keys because I FIRED them, from jumping our fences due to being lazy and cant walk around, pool totaly out of balance, never backwashed the filter, never speaks to the owner regarding any issues just bills us like 330.00 for a bucket of pucks when we supply them, 150 for a water level float that cost 11 bucks and never ever even spoke with me the check writter or the owners which i am one of and never showed up for service last week creating a broken in half completly plugged leaf basket allowing leaf debri and crap to plug the impellar on the pump requiring a 200 buck dismantle due to his sons incompetance, so they have been fired and then to top it off old man daddy called me and tried ripping me apart and he was checked right into place but I will say he is the rudest guy on the face of the earth. He feels he can do as he pleases and we were the problem and to F - off that he didnt need the hassle. Stay far away from this company look at its ratings. Sun City occupants really look at the services if you have them and then look at your pool. read more