Do you feel like your lucky? Love rolling the dice? Since this restaurant is in a casino my boyfriend always says that whenever we come here. Sometimes we get excellent service, and great food. Sometimes we get horrible service and great food. Sometimes we get horrible service and horrible food. So thats what I mean.. you just never know. I have to preface this by saying since moving to the desert, I have been here about 20 times in the last three years, and I'm hoping management reads this review.
Why do we we still go here after giving it two stars, you might ask? Well..for starters it's in the casino and open late nights and sometimes we get off work late and its hard to find a good restaurant and a place to have fun on the weekends, after 8 pm in the summer, especially, We love the rock yard and love to try to make our dinner money back in the casino..
The first thing I always do when asking for a table, is not to get seated in the older gentleman's section with the glasses. He's always seems to be working especially on the weekends. It;s funny,, because nobody asks why we don't want his section, they just kind of know why. I'll tell you why: About a year or two ago, we were seated in his section for lunch. We ordered appetizers, which came. Then our lunch was supposed to come, I say supposed to, because every table around us got seated later than us, got their food, and left. We couldn't even find our waiter to ask, it's like he just forgot about working the rest of his shift. We eventually found the busboy who told our waiter, who forgot to obviously put in our lunch order ( he never admitted it). After about an hour and some, our waiter finally delivered our lunch. I was obviously pissed and told him how long it took. He never apologized, never said anything else. Never called a manager over nothing. So thats why I never want him to wait on us again! And if you want any kind of service here you should too:)
Our latest visit was on Saturday night. There was about a 25 minute wait so we sat at the bar downstairs. It took the bartender about 15 minutes to even notice we were there, he was busy making drinks for the servers and attending to the other patrons at the bar. When he finally came up to us, I asked for a drink menu. He looked at one , and gave me the menu. It was for a dessert drink menu! About 5 minutes later he came back and I told him about the mistaken menu, and said forget (about the menu) because god knows when he would come back for our order. We ordered a glass of wine and a sangria. He was still making drinks for others, and finally prepared ours. When we got them our table was ready . So 25 minutes at the bar we finally got our drinks and paid the tab.
Our waitress finally appeared about 10 minutes after we were sat. I have to say the managers there we really helpful , one guy was serving and busing tables in a tie. The other was seating. This was refreshing because I very have rarely ever seen managers interacting with guests. In fact, I can't remember seeing a manager on the floor before. This is the first time a manager has stopped by our table to check on us. The server was friendly but hardly ever around. We ordered the mussels for an appetizer, which are always usually pretty great and a good deal. They were. Other than that both our main meals we severely sub par. I ordered the seafood gazpacho, which was salty and very little seafood in it. My boyfriend ordered the Fruite de Mar Cappelinni. It was a huge plate of bland noodles with about three small shrimp, a scallop and three mussels, and a piece of fish. He ate the little seafood there and left a huge plate of dry noodles . I find when we get bad food, mine is way oversalted (like the gazpacho). I have returned things beforehere because of this reason, and I hardly ever return anything ever. Anyway, after a bit we got our bill and left. It took a while to get it, and my boyfriend asked for it to the waitress saying we wanted out bill so we could go gamble . She said "Oh god" , jokingly. I guess we crapped out this time..:(
So after coming here all these times, I suggest that you're not in a hurry and don't expect great service. The food can be quite good, and at a good value.but that's a crap shoot as well...Maybe you'll be more lucky in the casino..We were:) We'll be back again..maybe not for a while..but maybe the next time we'll roll some seven's..or eleven's.. read more