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    Pollo Tropical

    2.9 (93 reviews)
    Open 10:00 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

    Pollo Tropical Photos

    Business Info

    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Quiet
    Casual
    Good for groups
    Outdoor seating

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    Recommended Reviews - Pollo Tropical

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    Quesadilla Wrap

    I love Pollo Tropical, specially the chicken quesadilla, but I was so disappointed when in the middle of my wrap I felt that huge thing. So sad

    TropiChop Bar for 4 Bundle
    Rafael B.

    I'm a pollo tropical fan. Love their black beans and chicken. This pollo tropical is always packed and i feel there is no love put in at this location. Salad had no flavor and chicken was a bit dry. Got to do better. I also saw one of the workers cleaning their rice station and wiping rice from the table into the rice that is being served to us. Not a good look.

    The sell this as Churrasco, and also taste terrible.

    The worst service and food ever. Don't stop at this place. They are selling you another type of meat as "Churrasco". They are scammers.

    William R.

    What do you see there? CHICKEN topped Tostones. Right? You pay $7 for what you'd expect to be you meal... I got just tostones cheese and tomatoes... what in the actual hell is required to run orders in that kitchen? Check out the pictures. Terrible!!!

    Pollo Tropical
    Evan G.

    I really like going to this Pollo Tropical location on 87th Avenue in Miami. Everything here is very well prepared and ready to go when you need it. They are very efficient at getting everything together even for larger orders. Great overall experience every time I have been here.

    jama

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    9 years ago

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    6 years ago

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    Customer C.

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    9 years ago

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    6 years ago

    Amazing food and good prices too. Wish we have you guys at Chicago! Will definitely go back here. Love the chicken and the rice they got

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    Customer C.

    Thank you so much for the amazing feedback. See you back soon!

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    10 years ago

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    16 years ago

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    13 years ago

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    7 years ago

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    16 years ago

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    13 years ago

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    12 years ago

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    7 years ago

    Mi wife and I came to have dinner and the didn't have most of the things we asked. Horrible customer service

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    12 years ago

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    12 years ago

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    14 years ago

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    12 years ago

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    11 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    10 years ago

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    8 years ago

    Good place but terrible service, 20 min wait for 2 orders. The place is empty and everyone is cleaning 35 mins until close..

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    8 years ago

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    8 years ago

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    Customer C.

    We apologize for the experience please check your inbox for follow up

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    4 years ago

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    Customer C.

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    11 years ago

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    11 years ago

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    14 years ago

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    16 years ago

    The guava cheesecake is amazing!!! Churasco is decent for the price. Overall good eating and fast food alternative!!

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    6 years ago

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    9 years ago

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    7 years ago

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    12 years ago

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    9 years ago

    This place is great , and I love the the tropi chops , the strawberry juice is awesome too thank you!

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    15 years ago

    I love their food, but their service stinks. You can ask for a side of salad and all you get is lettuce. But its good affordable fast food.

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    11 years ago

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    16 years ago

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    11 years ago

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    11 years ago

    Food was ok, but 35 minutes for my wrap... Really people? Stay away during lunch time

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    11 years ago

    this has been my local pollo trop for 10+ years & they never let me down. A+ service & the food is fresh

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    Page 2 of 3

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    Review Highlights - Pollo Tropical

    Normally the parking lot is pretty packed during lunch hours so I decided to go on the drive thru this time.

    Mentioned in 9 reviews

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    We had a very good lunch at Madrono restaurant. It's a very nice looking space with table clothes…read moreand well-dressed servers who were eager to please and serve. We started with melon and dragonfruit drinks which were like aguas frescas. For starters we tried the Taquitos and Chancho con Yucca and they were excellent. The pork tenderloin chunks in the Chancho were done well and had a tasty coating of spices. We loved the chopped cabbage. We also liked the pulled beef in the Taquitos. The fried beans were creamy and delicious. In fact, everything on our plates was delicious! For mains, we had the Fajitas de Carne and Lengua en Salsa. Both were very good. I haven't had a tamale in a while so I decided to try the Indio Maiz; the sweet corn was good as was the sour cream and soft cheese. Yum. I really enjoyed Maranos. I may have been the only gringo in the place :).

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    This Colombian food chain has gained some popularity in the past couple of years. I've had the…read morepleasure of visiting the Kendall location and wanted to love this one just as much. They boast both indoor and outdoor seating with the same aesthetic and nods to Colombian culture, like the cute hats and sandals hanging on the wall. We were seated inside fairly quickly on the Sunday afternoon we came in. They were pretty busy, but the waiters were kind of hanging out at the bar, just chit-chatting. We were able to get one of the servers to look at us after a couple of minutes of sitting there. They brought us a little palate-opener of a small portion of a simple soup. They had a margarita special we tried, $5 frozen margaritas. The maracuya (passion fruit) one was a solid choice. I also ordered the mojarra frita with white rice, tostones, and salad. The rice was really undercooked. The waiter tried to appease us by bringing us more of the same uncooked rice. We were not the only table to say something about it because our neighbors confirmed they too received the same and were also unhappy. Other than that, the rest of my meal was great. However, I will say my mom was very upset with her experience and expressed that her chicken wasn't prepared well either.

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