Walked in and was greeted by Gloria. She was very pleasant and welcoming. I wanted grilled chicken and had to wait 15 minutes for it to be prepared. I was real cool with that. It was hot and fresh. I love the plantains they serve here. The beans and rice are awesome also. The chicken is flavorful and delicious. The tables were clean and sanitized. The noise level was cool. Blanca brought my food to my table with a smile. I will be back read more

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I went back so they can fix my order because I asked for fried one order was right the 3 peace combo was roasted instead , and they gave me roasted again and the meat was raw. I wasted two trips on going back so they can fix their mistake. I would love my refund back. read more

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If you're looking for some authentic fried chicken that's done perfectly and seasoned well go to Pollo Campero. I've had their fried chicken three times and they've never disappointed me. Fully cooked chicken even the bigger white meat cuts and very crispy. Just the way my family likes it. The sides are delicious too from the beans to the rice even their friend plantains are done well. Whenever I need some good fried chicken they are my number 1 go to that's very close and affordable. Next try will be the grilled chicken. read more

The grilled chicken was very tinder , juicy and flavorful , the service was excellent and I was very happy , the Juices inside we're good I tried all of them , they have mango , Jamica and Horchata. read more

I should have listened to my brother in law before placing an online order from this place. He spoke highly of it from the locations back in Los Angeles and I had high hopes, but my goodness what a waste of time, energy and money. I'm only giving two stars because one, the beans were good and two the chicken empanadas were good other that, the nuggets had little to no flavor. The staff even managed to mess my order up and not have my extra side of beans and dipping sauces (which were clearly on the receipt. What got me the most was the staff. Nothing against them personally. But when someone places an order online, you figure it would be ready at the time it states. I stood there for an extra 10 mins while the staff were mostly joking around and two of them calorie counting what a sandwich and fries would be. As others have stated, first and last time I'll ever come here again. read more

Delicious, this is my 1st time here and I ordered the campero bowl and empanadas. The flavors in the bowl worked really well together. read more

Pollo Campero - a person eating a meal - Chicken Shop Near Me - Houston, Texas

A chain chicken spot to try. Will they be typical run of the mill chicken, or do they have something worth stopping by again. They are constantly making fresh chicken...but seeing trays of chicken sitting in the back makes me wonder if they are just reheating?!? I like the yelp free piece of fried chicken check in offer. It's good to yelp! Pollo Campero is fried chicken in Spanish, so of course I am expecting to just try fried chicken and leave with a judgment versus a litany of other fried chicken places across this fair land of ours...but that was not the case. In regards to their fried chicken, their chicken is on par with many other places. If you need me to explain that statement further, I can simply put it that their fried chicken has nothing truly special about it whatsoever. In regards to food just being about average, their side dishes are about average as well. Pollo Campero does have two redeeming items however. In regards to sides, get the street corn salad. 2 times thus far, when I have ordered this particular side item, it has been all consumed well before the store day was over. Texturally and flavor wise, this is a good blend for your palate. In regards to the chicken itself, going with the grilled citrus chicken is the way to go. This particular preparation of their chicken really brings a flavor pop to the tongue. It actually taste as if they put love into their preparation when you bite into these juicy poultry pieces. Overall, if you try everything on the menu, I am certain you will prefer my two choices from this place. Also, if you like Horchata, mango drinks or guava drinks, you will have some authentic Central American liquids to indulge in while dining. Give the place a try and let me know what you think. read more

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I always love me some central American chicken one thing I wish they didn't serve breakfast like they did in El Salvador that would be awesome read more

First time...last time... ordered 2 individual meals. 4 piece fried with Beans and slaw 3 piece fried with fries Here's the breakdown... Chicken - as good as you can get from any back-road gas station. small pieces, dried out and bereft of the "flavor" that they claim to have. Unless that flavor they were going for is "paste with a hint of salt" or "shake'n'bake" Beans - the beans were good actually. Flavor was there, but they were more runny than anything. Slaw - WTF happened? It smelled like a foot, and tasted like green peppers and vinegar! JUST DON'T!! Fries - Cold, dry, and old. Someone forgot to monitor food timers it seems. If this is the kind of food you want, then go to a Flying J, or a TA on one of the interstates. The chicken will be much better and cheaper! I will never go back to Pollo Campero. What a waste of time and money!! We ended up putting the food where it belongs... in the garbage! read more

Well, where do I even begin... first off this place is loaded with staff like 10 plus employees and no one doing nothing. Literally their either eating their own chicken or cracking jokes and hanging out while people are in the lobby waiting for food for over 10 minutes and the drive thru had cars waiting for food. Horrible horrible!!! Literally I ordered in the drive thru and waited 15 minutes for 6 piece nuggets and from there my kid liked it I went in to order and same thing waited a long while for a 9 piece and I even waited in the lobby and could hear the girl tell the other worker they never put the chicken to cook... lordddd... never come here--- bunch of people chillin and no one pushing orders...I literally witnessed someone come in to place order and he waited to even place an order with all these staff members just standing around like how does that even make sense. Never again.. read more

I'm not going back there. I love poll camper but this location was awful the yuca fry was cold and so was the chicken which makes no sense because I had to wait 48 min to even get the food. i spent over $50 dollars what a waste. read more

I've given this location a couple of chances, but I think it's time to write a review since it's always the same bad experience. I hope corporate looks at this review and does something about this location. This Pollo Campero is always out of grilled chicken even if you tell them you'll wait they still won't make any. Sometimes before you leave they rudely tell you all they can do is give you half and half. That they are not allowed to sell you all grill chicken. I'm not a confrontational person so I just rather walk away. I honestly hope this issue gets resolved because I'm not the only one this happens to. They need better management. read more

I first heard of Pollo Campero when they opened one location in Chicago. It was way out west in the brickyard mall, a 1.5 hour round trip from our place, but we made a special trip out there because we heard it was so good. There were always lines out the door. We were not disappointed. Now that I'm in Houston, folks don't seem so interested in crossing cultural culinary boundaries. But every time I've introduced my non-central American friends, they've thanked me. Get the Yucca Fries and the plantains for sides. Fried or grilled(grilled comes with fresh lime slices) you're guaranteed to want more. read more

Great food, depending on the time of day you go. Lunch time is great food and staff along with a clean place to eat. Recently went at 7pm and we were greeted by the employee telling us everything they didn't have. After we ordered we attempted to find a clean table as no one was in the store but ALL the tables had dishes on them needing to be cleaned. We counted 6 employees in the store that night. read more

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Great tasting chicken, never greasy. It has its own unique taste. The sides are delicious too, I highly recommend Pollo Campero.

After giving this place many tries, hoping for improvements I've finally gave up. Today I ordered a grilled chicken combo, and got the opposite. They fried my chicken and served it to me. Thinking I wouldn't find out. The chicken was hot to the touch and steaming in the inside, really soggy tasted like it was boiled in water! It was a complete mess! I came here for grilled chicken! I didn't even bothered to get a refund I'm just not coming back! The staff needs to stop being lazy and actually Grill not fry the chicken! If you are wanting grilled chicken, don't stop by these people are crooks they will sell you fried to save them time on the grill. Go stop by Pollo Loco they actually grill their chicken. read more

First & last time here, Zuleyma the cashier was very rude & also got the order wrong. From what I've read on the other reviews on here, they tend to get orders wrong here. read more

This place is terrible, seriously. Every time I go I hope it has improved but nope. I love their empanadas and the beans. Which is the only reason I am giving 2 stars. The service is just really bad, from ordering to getting your food. Word of advice don't go through the drive thru because once you go in you can't get out. Sometimes the food is still frozen when you get it. A lot of times they are out of things on the menu. And the staff really does not have very much knowledge about the menu. The very first time I went it was really great and I think that was the first week they were open but since then it has been a disappointment. read more

Very tasty. I got the $5 lunch which includes two pieces of chicken(dark or white) with two sides and a roll. Can't beat that. Their plantains are perfection. Grilled and fried chicken are equally delish! read more

Pollo Campero - Chicken Shop Near Me - Houston, Texas

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Wrote a 5 star review about a month ago which you can read below. But now, I'm taking away four stars! I rarely write reviews, but I am so livid, I hope this gets out to whoever needs to see it. This area has congested traffic all day long & you can't be picking chicken off the bone while you're driving. Let's face it, we are driving all the time! I wanted a healthy FLAVORFUL protein packed in a cup or in a sandwich that I can eat while I'm driving. This is obviously too much to ask because EL CAMPERO TOOK AWAY THE GRILLED CAMPERITOS! You can't get them in a cup or in a sandwich anymore. You can't get them in any way! I could yell out discrimination but what good would it do. My friends from Mexico state that they don't eat grilled chicken unless it's on the bone. Well, we gringos do! Now we have to go back to Chick-fil-A which is good but every now & then, we want a change! What was your corporate office thinking?! I do not want slimy greasy chicken on a bone! I can get that anywhere! I do not want to have to eat the skin! I don't want to get my fingers messy trying to pull the skin off when I have to drive & sit in 1960 traffic for 40 minutes every day. Did I mention it was greasy? Yep. I'm done with El Campero. This was my 5 star review written about a month ago- Finally! Chicken with a citrus kick & a delicious REAL tortilla. I am very picky about my chicken. I don't eat chicken from just anywhere. And if it's got anything gross on it, then I throw it all out. I got a five piece grilled chicken "cup" with a tortilla and cilantro cream sauce on the side. A perfect quick pick me up lunch for a weekday. If you are a man, you might want to get one of the plates that has extra stuff. You can really taste the actual food and the spices are not over done but just enough. Even the coleslaw is handmade daily and fresh! Tired of gross chicken that has been injected with so many hormones and little to no flavor? Then this is your place. These people get it. Thank you! read more

Pollo Campero - Greasy skin!!! - Chicken Shop Near Me - Houston, Texas

Excelente servicio, la comida estuvo deliciosa! Deberían de agregar crema al menú, los plátanos serían mucho mejor! Definitivamente recomiendo este lugar! read more

First time and last time here!!!! I just went a few mins ago and I didn't like how I was being rush at the drive thur... when I was trying to show the employee at the window a coupon from this site but It wasn't pulling up fast enough. (The whole time also no one was behind me) She rush me to the point, I was never able to use my coupon. She told me to pull around and try pulling it up... but I just left... I didn't like that! Nor was my foo hot it was cold and gross (which could be the company lack of recipes). Thanks for letting this be my first bad review ever. It's sad how customer service is losing its ways. No one seems to care but wants to be cared about. read more

Definitely did not look like the pictures! Tasted like I was biting into a burnt lime. The fried chicken was flavorless. Corn salad was disappointing. Best thing about our family meal was rolls and mashed potatoes. Do yourself the favor and continue looking. read more

Bad service the Manager here or the lady that's in Charge is Rude af. They got my order wrong! I Didn't get what I asked for, tried to explain what was wrong and ask for it to be corrected she didn't even let me speak walked away and slam the drive thru window on me. I just drove off I rather not deal with rudeass people. read more

Chicken was delicious. Very different taste from the rest. Staff was really friendly too .. I'll becoming back too. read more

Pollo Campero - Chicken Shop Near Me - Houston, Texas

Service is horrible. The quality in the food is not worth the price. You don't receive good customer service in the lobby or drive thru! What is said is that this restaurant is supposed to represent a good name for hispanic. But it failed in everything! read more

Bought a chicken sandwich for the first time would definitely not recommend it. I would rather have Chick-fil-A or cane's any day chicken is too dry. read more

This is the worst pollo campero I have been to. They don't speak English and make you wait 20 minutes in the drive thru. Worst customer service ever!! read more

This location Pollo Campero has horrible service they forgot 3 things on our order. How could you forget the drinks, bread, and sauce. The grilled chicken was dry and seemed like it got cooked more than once. read more

Came to order to go spent my whole 30 min lunch waiting on my food it's horrible service music is extremely loud and it seems extremely unorganized. read more

always a bad experience, crew is slow and incompetent, dont waste your time and money at this location

They use a different recipe from the one back home (Guatemala/El Salvador). Not as good.

I really like the chicken here, full of flavor no matter if you get grilled or fried. It's basically a Spanish version of kfc but this place taste better. The thing I really like is that the fried chicken here doesn't have all the breeding like Popeyes which is a plus for me. They also have some unique drinks and sides that they usually only sell at Spanish restaurants. If you've never been you should give this place a try. read more

Pollo Campero - Chicken Shop Near Me - Houston, Texas

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Good Chicken but overpriced. The crispy chicken sandwich was 6 dollars alone but not a lot of diverse flavors.

Stumbled here late at night. They weren't able to fulfill my order due to technical difficulties in the kitchen but what they did have (chicken sandwich and empanadas) were pretty tasty. I appreciate the slight kick of spice in their food and would definitely return. read more

Restaurant is supposed to close at 10pm and at 8:30 the chairs are being put over the tables so no one can seat. The drive thru is closed and you see them warming the side orders on the microwave cause they are out. At 9 pm they start telling customers that there is a 20 minutes wait on chicken. read more

The worst place ever overpriced and ridicuislo slowww never again i will go there..chicken was raw no flavor what so ever and i didnt receive all of my order so frustrating.. read more

So we came to order wings two identical meals. I have been asked by FOUR EMPLOYEES what my order was. We came in drive thru. SUPER DISAPPOINTED. WILL NOT RETURN. Food isn't all that great waste of money and time. Never again. Food cold too absolutely stay away read more

Fuck this this place every time we order to go from this place they always get our order wrong. Today was the worst my wife and my mom went in to place a to go order and stupid fucken piece of shit cashier was beyond rude with her. We ask if we can have our chicken half grilled half original she told my wife that they don't do that and that she going to have to charge us xtra when on there website there's picture showing there family special half n half. I don't know what the fuck was that bitch problem but you guys need to fire her she's bad for your business. I fucken hate your food but my wife likes it because it reminds her of her country El Salvador. That's just a portion of what she did I don't think there is enough space on hear to write all the other stuff she did to my wife. My wife is a big hearted sweet person she doesn't deserve to be treated like this. I'm sorry if I used profanity but I'm super pissed off it's taking a lot for me not to go over there and tell her how I feel in person. read more

Staff is amazing!! They work great as a team!! Very fast past and maintain the area clean!! I love Carmelo's spirit!! Other than the food being delicious is awesome to be treated great as a customer!! read more