It's a zaxbys so the food is what you expect, chicken was much dryer this time but I'll chalk it up to a fluke. However my main issue, and why I'm writing a review is the drive thru system. I ordered 1 meal, the drive thru is pretty empty, and yet I'm asked to park on the side and wait. Whats the point of a drive thru if they can't even serve one meal from it? I'd understand if it was a big family order or something. Anyways, I know they're doing this in order to trick the efficiency system they have in place so it looks like drive thru orders are being filled faster which is total bs. read more

First time at Zaxby's on North Freeway. Use to go to the Louetta Rd, when living near Cypresswood Dr. Here, wings weren't tender as other stores. But tenders are always cooked to perfection, better than Canes to me, no sauce needed. But Zax sauce always a plus. Heat was a little extreme inside based on 61 degrees temperature outside. Will give this store another try before giving a better review. Finally got the thermostat up a little after telling an employee, much better, thanks. read more

Zaxbys - Wings and Things - Fast Food Near Me - Spring, Texas

It was my first time there and probably be the last. I ordered the Zac Box snack. The tenders were small and very over cooked and dry. The sauce didn't help with the dryness. The fries were ok just salty. The toast tasted like it had been toasted on a scorched grill that hadn't been cleaned in a while. The self serve drink dispenser you had to scan a barcode for it to dispense. NO SODA in the machine. It was a good thing I like tea. read more

Zaxbys - Big Zax Snack Meal - Fast Food Near Me - Spring, Texas

Went to this location to pick up an order that was called in. Arrived to find a gang of 20 something's in the parking lot talking loud, laughing and playfully kicking at each other. Went inside and no one was there except one person in the back. Waited about 5 minutes and one of the people from the gang outside came in and asked what I was waiting for. I gave the name on the order.....she said "it ain't ready yet"....waited 8 more minutes... was handed the order.. no apology, no kindness. Put my order in the car, circled around the building to leave, stopped to allow a person to walk in front of the car and wouldn't you know... it was "miss hateful" taking a sack of food to her friends. She looked at me, rolled her eyes.. If looks could have killed I would have died on the spot. Managers... get control over this behavior, It seems to be permeating the fast food industry these days. She was the only one behind the counter on Monday night, June 22 sometime between 7:30 and 8:30....give or take.. didn't get a name. These kind of people have no business serving the public. read more

I ordered chicken strip snack with Honey mustard and extra Zach sauce which i was charged for.... Picked up order and no sauce at all.... French fries were cold and tasted as though they had been sitting out all day.... Horrible experience! I will never eat there again!! read more

I've been to this zaxbys 3 times now and it's always been good. It's usually not super busy and our food is always out super fast. Today, the food was really delicious! The restaurant is always clean and nice, and the pop machine always has all of the flavors. This is a great chain location, highly recommend read more

Zaxbys - Zax snacks (Chicken Fingerz) - Fast Food Near Me - Spring, Texas

First time going to a Zaxby. My brother bought me dinner here as we were driving into Dallas. The chicken was hot and fresh. The spices were similar to Canes but different. read more

Zaxbys - Our to go dinner - Fast Food Near Me - Spring, Texas

Located right off the 45. First time at a Zaxby's. Order a variety of menu items. Found that the food was not very tasty. It was just average tasting fast food. Not real flavorful. Temperature of food was a bit on the cool side. Think the food was made and sat under the lamps for a while. Can not say that we enjoyed the food. Food just eliminated our hunger at that time. read more

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The service was terrible. We ordered and then 10 minutes later she came to ask us what we ordered again. All of the food was cold and mediocre at best. Shoulda went to canes read more

I don't know who they had behind the fryer today (12/6), but that was one of the best fast foods I've had this year. Wings & Thingz was perfectly cooked. Wings were juicy, tenders crispy, fries + bread also perfect. Best Zaxbys ive had in years. Great service too! read more

I had a 5 dollar off 20 coupon that was online only. I asked at the drive thru if that would be okay and if they could apply it anyway. They said yes. Got up to the window and the other woman told me "we don't do it if it's online." Then yelled at her teammate who got it incorrect. The incorrect teammate apologized, to her credit. But you couldn't just punch in 5 dollars off when I showed you that it was on my account and that the website is down? I would have driven away instead of waiting in line for 10 minutes only to be told otherwise at the window. To add insult to injury, the food was poorly prepared (both grilled chicken sandwiches were burnt to a crisp) and they forgot two of our dipping sauces. read more

Zaxbys - Burnt grilled sandwich - Fast Food Near Me - Spring, Texas

This isn't canes.. Canes is still way better but decided to give it a try maybe the chicken sandwich would be better to try next time

First time eating here. I expected mediocre food but was surprised by cleanliness and good aroma of the restaurant. Has the fast food style like Freddy's steak burgers and Popeyes environment. Person at register was pleasant and new. Her coworkers eager to help her with questions. Good attitude so far. Got food very quickly! Took the food out and put on the table and was amazing. Chicken was tender and juicy and flavorful. Slightly darker breading but I ate it all and my girls left over strip. Coleslaw is not my favorite but ate it and it wasn't that bad. Sauces were fun (good variety) and got fried pickles and fried cheese. All amazing! Will definitely be coming back for chicken. Some sauces were missing and had to wait 1-2 min back in line but when cashier noticed me she handled it immediately read more

Zaxbys - 6pc chicken strips, CRINKLE fries, toast, slaw. Fried pickles on right and cheese curds on bottom left. Got 5-6 sauces not pictured. - Fast Food Near Me - Spring, Texas

Customer service sucks, came one night and they closed the drive through thirty minutes before closing with no reasoning!

I was pleased with my first time experience with Zaxby's. The customer service isn't phenomenal at the drive-thru, however. When I heard the lady speak in a mundane tone, I had my hopes up temporarily for some good yard bird eating. Usually I have prejudgments of food quality based on customer service. Anyway, I took a long shot and ordered the "wings and things" item marinated with sweet and spicy. Once I bit into the chicken strip, I noticed how meaty and tender it was. The "Zaxby sauce" was a good compliment to the strips as it had a slight tangy tomato paste taste to it. The traditional Wings were meaty, as well. I really did not expect this type of food quality from a fast food drive thru type restaurant. read more

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My frugal meter was quite upset here! There are not inexpensive food items on the menu. You will spend at least $4 on any decent side item here seemingly. This place is smart in their efforts to get me here. I only showed up because they sent a free meal voucher for joining there snail mail Club. When I finally made it to the place, I opted to use the drive-thru instead of going in. While in the Drive-Thru, I noticed that they had a sign up for joining their text Club as well. Since the snail mail club did yield me a free meal, I opted to join the text mail Club as well with the mind-state of getting the same type of goodies. The verdict: I'm not certain what the Mass Appeal of this place is. The fries were decent, with a flavorful spice sprinkled all over them, but all in all, nothing special about these crinkle cut fries. The color was not golden brown, nor were there a real crunch to them, but they were decent. The Zaxby's club sandwich did have a nice buttery toast to lay there nicely fried chicken strips on, but that's where the party stops! There was nothing special to warrant the prices that they are charging for this commodity. As a matter of fact, you could make a similar sandwich at home if you get the fried chicken strips together like theirs. The chicken strips itself lacked any noticeable attempt of flavor, so once again, I do not understand the appeal of this place. All in all, this is just another chain restaurant doing what it does. Come try them and see if I was too harsh on them. read more

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we're the only ones waiting in line. They told us it would be a 10 minute wait with no explanation. I got handed the wrong drink. all we're getting is tenders and fries. how is that 10 minute wait with no one in line. read more

This is my second time going to Zaxbys. The first experience was a pleasant one, the second one not so much. I had made an order for the "Wings and things" which consisted of boneless wings and tenders. I had specifically mentioned that I did not want sauce on the tenders. When the tenders arrived they had sauce on it. I understand mistakes may occur and that's not an issue but what follows is. I went to the front to show the cashier Thanya that my order was incorrect and that I would like to get tenders with no sauce. She looked a little confused but said okay. As I sat down she stormed over to the booth and presented me with the receipt, and explained that she wrote down that the tenders did have sauce and that I was mistaken. I explained to her that I definitely remember asking for no sauce but if I had accidentally not stated so (person with me verified I did) I apologize but I would like to have tenders with no sauce. She then stated the following: Thanya: "Well you told me that you wanted sauce. I have to ask the chefs what they want to do because it's up to them if they feel like cooking your order again or not. They're the ones that get paid to do it". I waited for over 15 minutes and did not receive the tenders. Spoke to manager Kurt as well. I won't go here again. read more

Zaxbys - Fast Food Near Me - Spring, Texas

I'm from Atlanta where Zaxbys is known and common so you can imagine my how sadden I was by not finding one in Houston.... until TODAY!! I got a house salad with no fried onions!! Personally I prefer Zaxby's over Chick-fil-A any day! read more

Zaxbys - I had to bite the bread LOL!! - Fast Food Near Me - Spring, Texas

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First time here, since my GPS pointed me in the wrong direction. This location seems to be in a safer location than the one we normally go to. This one is noticeable from the freeway and the parking lot is well lit. Zaxby's consistently has hot, fresh chicken that always tastes great! This location is not exception to that. The staff is friendly, also. On this visit, we noticed that there was a good amount of ice on the floor, in front of the Coca Cola Freestyle machine. Workers passed by and just looked at it, without a care. I had to kick the ice out of the way, in order to use the machine. read more

Hmmm, I went through the drive through since that's my only option during this pandemic. I asked the young lady in the drive through what she recommend. She recommended the wings and chicken strips combo. I was into the chicken strips. The wings are huge, like in an unnatural way. I got the Honey Mustard on the wings and they weren't good at all. Everything else was good. I even returned to next day for more chicken strips. Customer service was good. I heard about this place and took advantage since I was in the area. read more

Zaxbys - Fast Food Near Me - Spring, Texas

Everything about this place is a no besides some of cashiers , it's one that's very rude. The cooks in the kitchen don't know what they be doing because the food is awful and sometimes i get more old crusty fries than fresh ones. You have to ask them to make the food fresh cause if you not , 9/10 you getting old food .They be having roaches sometimes and the bathroom be dirty. I DON'T RECOMMEND THIS ZAXBY!!!!!! It's not healthy, good, and safe to eat and be there. Corporate needs to look into the management and General manager there because this is not a good business place. read more

I got a delivery today and it was actually great. The food was hot and tasty. That was my first time ordering from there and yes I'll order again when I'm in town. I ordered the Chicken Basket. read more

Lost my business due to the added tip and the app not letting me order. WTF.

Bussin bussin ong. Customer service is great. The cashier was cute af. Food came out fresh and hot. read more

Zaxbys - Beaner eating signature sandwich with seasoned fries and small lemonade - Fast Food Near Me - Spring, Texas

Best Zaxby's in the Houston area the food was great they did the order perfect they were timely on delivering they had extra sauces and the employees were super great they went above and beyond I would definitely recommend this location to everyone read more

Been here several times. No complaints. The food is always good. The fries are the best, especially with the Zax sauce!

This was really good and the only bad thing is there isnt one closer to my home! This chicken had a really good flavor and it was fresh and hot. It was pared with fries and coleslaw . I will definitely be back! It was pretty good for fast food. read more

Zaxbys - Fast Food Near Me - Spring, Texas

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Great service. Above and beyond manager and just an all around great store. This Zaxby's isn't even the closest one to my house but I'd rather take a couple extra minutes. read more

I always debate between Zaxby's and Raising Canes when I feel like eating fried chicken. I've yet to have a bad experience at this location. My meal is always fresh and filling. The drink machine is somewhat entertaining, the options are endless. The facility is extremely clean which makes for a good dine in experience. read more

Zaxbys - The Super Drink Machine and it has the really good ice - Fast Food Near Me - Spring, Texas

Love this Zaxby location. Service is fast and food is hot and delicious. Highly recommend. The staff are welcoming and polite.

I got the fried pickle, 12 fried pickles is what I received. The pop up sign says per order so I guess they can give you whatever qty they want. I'm not paying $4.19 plus tax for 12 fried pickles. I'll wait till I'm at the humble location for fried pickles. Everything else is pretty good. Staff is pretty friendly most of the time read more

Great food and great service! Had the #1 (3-finger combo) and it was fantastic, only thing I'd suggest is ordering an extra sauce or two, it really ties the meal together! read more

I've never heard of Zaxby's before because I've never really been in the Spring area. Raising Cane's dominates where I live, so obviously, I needed to order the chicken fingers and fries to compare what I had or had not been missing out on. Honestlyyyy, Raising Cane's wins this battle, but then again chicken fingers is all they offer, so they better be the best at it, am I right? Their fries have a cajun seasoning, and their bread was crisp and toasted just right. The deal breaker for me is that their chicken fingers were a smaller and although crunchier, wasn't as juicy as Cane's. They also had their own sauce but it wasn't very memorable. The service was prompt and friendly. I want to come back to try other items on the menu as well as their milkshake! read more

Okay so I have been here three times and each time I have left the restaurant full and very satisfied. Service has been great all three times, employees are extremely friendly and actually pretty funny, you'd think they were getting paid to make you laugh! The restaurant is always clean. My experience has been great and I have nothing to complain about! read more

I ordered a six finger and was only given four and couldn't go back to rectify since it was already too late.

My food was cold the bread, fries, and wings weren't fresh it tasted reheated I didn't finish my food it was gross there must be new employees or maybe I just came at the wrong time read more

Once waiting 19 minutes to get two sandwiches I received the sandwiches to open them up just to them falling out due to them lack of packing and actually finish closing the bag. WOULD NOT SUGGEST very very lack of staff that's not lazy and worried about there phone read more

First time going to Zaxbys and they were out of basically everything. No fries, chicken wings, chicken sandwiches. Not a great first impression read more

I stopped here on my way to Dallas and mostly likely will not again. The restaurant was not clean and the food was not great. The chicken was fried too hard and the portions was small for the price. I was disappointed because I wanted to finally try this place but left a bad impression on me. The guy who took my order was nice even though he charged me extra for extra celery instead of the coleslaw with the meal. read more