Our water heater died on a Saturday afternoon. We called Pollard. They were in the middle of a job but came over once they were done. Switched out the old water heater with a new one. Changed an odd gas valve placement too. After they left (and said they were going home for the day) we noticed our kitchen sink had almost no water output.
We called and left a message. Forty five minutes later a man from Pollard showed up (the owner, maybe?). He had been on his way home when he got the message. It was our water filter stopping the water due the sediment in the line. Took him sixty-seconds to diagnose and fix. It was very nice for them to return so quickly to be sure our water was working, when they could have called and tried to diagnose the issue over the phone.
I appreciate their quick response and dedication. We will definitely use Pollard again. read more
Had an appointment for an estimate on replacing my AC unit and no one ever showed up or even called to say they couldn't make it! I am fortunate I can work from home, but if I would have had to taken off work, I would not have been very happy. read more
I have been fortunate enough to have Howard, along with his team take care of my home for many years. My home is almost 130 years old and is not straightforward - Howard, along with his team are fantastic, I would not trust anyone else but Pollard for my heating & cooling
needs. They are very reasonable, efficient and trustworthy! read more
No, Pollard Heating and Cooling does not take Bitcoin.
Does Pollard Heating and Cooling take credit cards?
Yes, Pollard Heating and Cooling takes credit cards.
From the Business
Specialties
We have over 27 years of experience delivering quality service to the metropolitan Detroit area. We service and install heating, ventilating and air conditioning equipment (HVAC) for residential and light commercial customers. We also offer duct cleaning and dryer vent cleaning services.
Our team is ready to service your existing furnace and air conditioning system. We also replace furnaces and air conditioning units and install equipment in new homes. We perform heat exchanger leak tests, clean furnaces, tune up air conditioners, maintain humidifiers, install thermostats, as well as troubleshoot problems.
Allow our team of professionals to provide your heating and cooling needs.
Meet the Business Owner: Howard P.
Howard has been working on heating and cooling for over 25 years. He is always doing his best to deliver quality service to his customers.
Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …
7 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
This shop is as good as it gets. The staff is professional, the techs are friendly, and know their stuff. I have been treated with respect by them, and they have always been honest with me. I have used them a few times now and the work has always been done in a timely fashion and at a reasonable price. As much as I hate calling Hvac ppl over, it hurts less when I call them because I know I'm going to get great service. I have trusted them at my mothers house and grandmothers. Give them a chance.
Thank you all. read more
I have positive things that I can say, as well as plenty of negative things that I can say. If you're looking for work and you have experience an your own tools, apply. I can't stress enough on the experience because you'll probably not last longer than a couple of weeks. They mostly do government jobs, so you'll have some work in the fall and winter. Duct cleaning with Brian is very enjoyable. Brian was definitely my favorite coworker. read more
The best! They have fixed my boiler when it's been needed and have done a great job. They don't do what you don't need. I asked if my boiler needed to be cleaned. He said no. Very friendly, will tell you everything they are doing and you can have a nice conversation in the bargain. Respectful, friendly, and do a wonderful job. read more
After Richard was done tending our problems.... We heard our cat in agony. We walked in...... He was raping our cat.....DO NOT HIRE THIS COMPANY IF YOU HAVE KIDS AND ANIMALS. If you care.
We asked for a conditioner check. He raped our cat. Over charged us after we threatened to sue read more
Just had our ducts cleaned, service was fantastic. The best part was the video actually showing all of the dust and debris leaving our house. The guys were great, efficient, and did a great job cleaning up after they were done. read more
They installed my exhaust bathroom fan. They did a shitty job! The fan is only on one setting. And a big hole on the face plate! The face plate is crooked to boot! So disappointed i want to cry. Their workmanship sucks! read more
Excellent service. This company completed salt test, chimney liner, furnace and air conditioning replacement as well as duct cleaning. No problems or complaints. read more
Pollard Heating and Cooling - hvac - Updated October 2026