My furnace went out recently & I left a message for Comfort Plus at about 8 am. After waiting for…read morean hour I called another company that answered their phone. They came out within 30 minutes. Several business days later Comfort Plus still hasn't called and the firm that did answer their phone had my entire HVAC system replaced by 6pm.

Doesn't feel like this company really cares about getting any new customers or business at all…read more My husband called them a couple of times over a span of a week to get the first diagnostic appointment. He left messages for a call back. Nothing. I called again a couple of times the next week. Nothing. No call back at all over 3 weeks. :(

Very reliable very efficient very knowledgeable about their business very quick to respond to all…read moremy needs that I've had

Did not honor the maintenance contract after a Generac Generator was installed. Did not follow…read morethrough with DTE to replace my meter, but kept the money I paid to have them do so. Failed to honor appointments. Never showed up or call to inform me of a no show. Stay far far from this company!

Called out on a minor repair. Fixed it fast but after 25 years decided it was time to replace the…read morevery rusted unit. Tim acted fast. the quote was in line with others I had gotten over the years and the AC unit was highly rated and quiet. Work was fast efficient and no surprises. two weeks later it is running quiet and cool. Very happy with their "no surprises" installation.

Super busy for a smaller business but just like a good doctor, you'll need to be patient and they…read morewill get to you. Tim has done work for me in the past on my 23 year old furnace. This past spring he confirmed for me what I already knew and that it was time for it to go. He got it working to last til the end of the cold season and I called this fall to get the replacement process going. Demario came out to pre-measure and in 2 days, I had heat once again. These cool guys gave me a warm house.

I am SOOOOOO pleased with the quality of work AND customer service from this company. I found…read moreRightemp on Yelp (my trusty go-to site for all reviews) and found this 5 star place on a very chilly 10 degree morning with no working heat in our home. The manager Mike said it may take a few hours but that they would hurry to make it as fast as possible knowing how cold the house was. They were there within the hour! Talk about fast!!! A professional young man named Alex greeted us and was able to diagnose and jump start our heater that was only 10 years old, within 15 minutes. Unfortunately the fix required a new blower, which was about $680 but luckily he was able to find a heater parts store open that he trusted and had discount with and a 1 year free warranty too. Alex called me from the repair shop to let me know the cost and the time needed to repair (about 2 hours). To wrap up a great service experience with Rightemp, Alex made it so easy for us to pay too via credit card and an emailed my receipt to me. I haven't had this type of service in I don't know how long and I hate to be spoiled but I have to say this is an amazing company. They refused the tip I offered as a policy to the company, but asked if I could just share my experience to people I know and online. OF COURSE I CAN! I'm a huge Yelper and love to give praise were it's due. TIP: Buy the $50 deal online on Yelp (same day is good)! Saves you money :)

We believe from this company vandalized my bed by putting an actual pile of intact dog shit on the…read morebed and covering it back up with the bedsheet. We have no dog. Our 5yr old was home for an hour and a half during which he took a supervised bath and went to bed. That leaves my husband, and the two technicians in the house all day. Our neighbors dog poops in our yard and the technicians were out there several times to cool off and check the unit. How and why does someone do something like this?? We've called the cops and filed a report. This is vandalism and I'm making this as public as possible. I can't believe this happened.

Last week I arrived home to find my hot water tank free flowing water from the bottom. After loudly…read moreexpressing my dismay and turning everything off, I called Serene, who happened to be the installer of said leaking tank. They asked for some relevant details, and informed me that according to my serial number, it was about 19 years old. He told me what it would cost to install a comparable heater (not an estimate; the out the door cost regardless of what snags they may encounter). He also told me that he could have a crew out the following morning. True to his word, they called first to give me a time and showed up early. They put on booties before entering the house and went right to work. They were friendly yet professional and did a fantastic job. I would not hesitate to hire them again for all my HVAC needs.

Extremely Overpriced and Unnecessary Charges -- AVOID! If…read moreyou're looking for honest HVAC work, look elsewhere. This experience left me feeling ripped off and frustrated. Never again. I was traveling for work and my wife had no choice but to use this company because they were the only ones who could come out quickly. Big mistake. The tech diagnosed my indoor blower motor issue during the initial $189 assessment. He then quoted over $5,120 for a simple ECM blower motor replacement -- including separate inflated charges for "motor module/program" ($2,488) and "motor winding/special order" ($2,294). He claimed it needed special ordering and programming at a distribution center. After researching the exact model (Genteq 5SME39SL0674), I discovered these motors are readily available for $500-$800 as pre-programmed drop-in replacements from multiple suppliers. Labor should have been a few hundred dollars at most. This quote was 3-5 times what a fair price should be. I could even justify 3500 max in an emergency type situation. But the $5150 is an egregious amount for what was required. I felt completely taken advantage of, especially since my wife and child were in a bind with no AC. The "non-refundable once programmed" line felt like a classic pressure tactic. The service was completed, but the value was nowhere near what I paid. After tried to repeatedly get some sort of costs justification from the Manager during a call the next day, even being open minded to the HVAC system being described as the "Cadillac" of HVAC (2011 purchased and installed by the way) I received no back-up support and feel that this was just such a scammy way to run a company. Because of the blatant carelessness in working with a customer, I will be pursuing other means If you're looking for honest HVAC work, look elsewhere. This experience left me feeling ripped off and frustrated. Never again.

Had them out to fix my furnace. Alex and Courtney got me up and running quick and efficient.read more

I got to meet the owner Nick of R & S heating and cooling. Incredibly thorough with my furnace and…read moreair-conditioning units as I am getting ready to sell my home. Had everything he needed to complete the work that I needed to have done. Reasonable pricing with the service call. If I wasn't moving so far away, my new home would have his heating and cooling service number on my Furnace. He's your go to guy for heating and cooling. Thanks Nick!

A big thumbs up to the team from AIR. I've been waiting just a bit to confirm that everything is…read morein working order before posting this because I want to offer an honest review of my experience and how things are going. In terms of my experience, things went really well with AIR. I was replacing twenty year old furnace and A/C units, and had several companies offer quotes. Our AIR representative arrived on time, provided a thorough explanation of everything we needed and presented one of the most affordable quotes for quality products (not being familiar with the different options available, I did verify the selections/quality ratings online). The installation team came at the exact time promised (actually, saw one of the fellows early, waiting in his car for the whole gang to arrive). They worked HARD but delivered the entire system in one, very full, day. They were respectful of my family, my dog, and my property throughout the installation. Everything is working swell too. The new furnace has a smaller footprint and is significantly more efficient. The furnace now vents through the side of the house vs. the chimney because so much heat is retained efficiently that the cooler vented air needs a lower exit point. The installation of that venting is seamless and clean. The new A/C is so much more quiet than my other unit. Both of our systems come with an exceptional warranty. We also went ahead and got the Ecobee thermostat with wireless controls and that is really handy (especially when we go away for a few days and have that, "Did I remember to turn off the A/C " feeling and having the ability to cool the house down a bit prior to getting home has been great too). Importantly, there are substantial rebates available for increased efficiency units and AIR submitted those documents to Consumer's Energy. Further, they reviewed with me some of the tax benefits available for when I file in the spring. AIR Heating and Refrigeration are five stars in my book.

Outstanding fast and reliable work…read more The old furnace kicked out high levels of carbon monoxide levels so high . Now, in 5 hours, brand new one i n stalled Highly recommend

Bryan was able to come out on short notice to help diagnose a failed furnace and schedule an…read moreinstall the very next day. So thankful he was able to squeeze me in before a cold-snap. Very knowledgeable and did good work.

Great price, fast, and efficient! They worked on our unit prior with previous home owners and…read moreprovided us tips so that we would avoid damaging our a.c. We haven't had issues since. Thank you.