I contacted Comfort Zone on Saturday, November 1, because my furnace was not heating my home to the…read moretemperature set on the thermostat. Frank came to my home to assess the issue, and I was charged $309 due to weekend service surcharges. I have a newborn baby at home, so being without heat was not an option. Before Frank left, the furnace appeared to be working, but the same issue returned later that day. I contacted the company again on Sunday and was instructed to reset the furnace and told a technician would return Monday. The reset did not fix the problem, and I never received any follow-up calls or service afterward. As a result, I had to hire a separate company to resolve the issue. I later requested a refund but was only issued a partial credit for a humidifier pad. My furnace was never properly repaired, and the lack of follow-up or accountability after I had already reached out multiple times is completely unacceptable. I expect a full refund for the incomplete service and poor communication.

By not ripping off seniors and if something isn't done correctly then to correct the problem…read moreinstead of causing 3 additional problems that is unbearable to live with! The system they put in shakes floor and is so loud and comes on every 30 seconds that makes living in the home unbearable.

I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

Our 30 year old air conditioning failed during one of the hotest weeks of the year. I really didn't…read morethink I could get someone out the next day but I texted Prime Time and they responded in 10 minutes and set up an appointment that day! The owner is Kevin and if anyone has a Phd in HVAC, he's the guy! He talked about several options I had and was out the next morning installing a new AC system at a VERY reasonable price. I never felt pressured or felt like he was just trying to sell me a new system. My new "go to" company for HVAC. Trust these guys!

My experience with Denny was extremely good. Since I called for an appointment they showed empathy…read morefor what I was experiencing and tried to schedule me asap. Tho he wasn't available right away he tried helping me over the phone in the meantime. Once here, Denny explained to me exactly what he needed to do and how he was doing it in order to get the best possible results. My ac is running great and didn't have to spend $10k+ on a new unit as recommended by one of those big name companies. Thank you Denny for your phenomenal service!

Similar to other 1-star reviews, Denny called midway through the appointment window to say he…read morewouldn't be able to make it and was looking to reschedule for 3 days out as a "maybe." His excuse? A prior job ran long and he had "commitments" afterward. Instead of doing what any reputable HVAC tech would do--working late to ensure a customer has working AC--he chose to clock out on time and leave me sweating in a hot house. If you value your time and your home's comfort, don't risk it with this company. Booking here means clearing your schedule just to get a last-minute cancellation and a vague promise to maybe show up days later. Absolutely unprofessional and completely disrespectful. Good luck finding a reliable company to get that AC up and running quickly!

I live in Redford, Township, Mi. I needed a new water heater. I called Rock Service Pros in…read moreLivonia. They sent me a very professional, young gentleman named Devin Stempien. I told Devin that I like taking baths, but I wash my clothes and run my diswasher all at the same time. I told Devin that I can never fill my bathtub to top with hot water. Devin looked at my water heater and told me that I do need a new water heater. Devin suggested that I get a 50 gallon water heater. I was flabbergasted! 50 gallons! Wow! I have never had a 50 gallon water heater! Devin told me that if I get a 50 gallon water heater, that I'll be able to run the dishwasher and the washing machine, and still be able to fill the bathtub to the top with hot water. Really? To the top?, I said. Well what about the added cost for heating a bigger tank, I asked Devin. Devin told me that peace of mind from being able to take a hot bath and run all the other appliances at the same time will far outweigh the added cost of heating up 10 extra gallons of water--which wont cost that much more. Well, Devin was right! Now I can wash my clothes, wash my dishes, and lay in my filled-to-the-top with hot water bathtub relaxing and lustening to thebother apoliances working too. And Devin was right--the added cost of heating only 10 extra gallins of water can hardly be seen in my bill. Oh! And one more thing: Devin is the nicest repairman that has ever been in my house. Whenever I have a plumbing problem in my house, I will be sure to ask for Devin Stempien every time. I even tried to give Devin a $50 tip. He told me to keep that $50 and spendbit on my grandchildren. That was nice of him. Thank you, Devin. I hope that anyone who has a pmumbing problem has Devin Stempien there to repair it. Devin is soooo nice! ​

They came out the next morning. Technician was great. Work was top notch. Cost was on track for…read morethis type of job.

I highly recommend A1 Bargain Plumbing and Kevin. I had a basement flood yesterday with about 3…read moreinches of water throughout and didn't notice it until 3:30. Kevin from A1 was over within an hour and half. Kevin and the assistant he brought with him (Arch?) were both great. The snaked my drains and got the water down. Kevin offered to put a camera down for a little extra money but did not push me on it. But I knew I needed it and he showed me with his camera the other issues going on through my drain. He explained things very professionally and did a great job. Arch worked very hard as well. Mind you, this was on a Friday late afternoon and A1 and Kevin got me taken care of very quickly and did a great job. I am very nervous when hiring a plumber because I have been screwed over before. I was not this time. I HIGHLY recommend A1 Bargain Plumbing. I asked a friend of mine who is a retired master plumber about the service I got and the price I paid and he said I got great work for a great price. Thank you Kevin and Arch. - Jim Belanger

The service was excellent. We had a backed up storm drain and it started backing up into our…read morebasement. We chose A1 Bargain Plumbing because of the Yelp reviews and after speaking with the owner: Kevin. We called Monday evening, someone called me back and we scheduled an appointment. Their plumber Logan was excellent too. Unclogged the pipe thoroughly and quickly, explained exactly what happened, and answered our questions. Also, no funny business with the price. The same price they told me the day earlier was the same price we paid. We highly recommend A1!

They replaced my water heater same day after assessment. They were reasonably priced, FANTASTIC…read morecrew and highly knowledgeable. Not to mention, very honest. There were a few things that weren't to code in my original set up and they made sure to update everything to code. Any time we need any plumbing work, we will be calling mr. pipey.

2 nd time using Mr Pipey!!! Today I had a new rainfall…read moreshower head and faucet installed. It looks so sharp!!!. Blake did an excellent job. He was personable - efficient- and the price was great. I did some comparison shopping!! Thanks again!

"John" I think it was showed up a day earlier than we had agreed upon (and an hour late for the…read moreagreed appointment time on the correct day). He proceeded to disagree with me on the date, and then once I confirmed that I was correct by referencing our Yelp chat he left without saying a word when I asked if he could return the next day. We had this conversation via my doorbell because weren't home, thus why we scheduled for the next day. My family owned and operated an HVAC company growing up, and this was not the way we treated our customers.

From the owner: HVAC heating and cooling for local . We are certified dealer for Carrier, Goodman, Evcon and many…read moreother brands . We also provide our customers with our in-house financing. Buy a new AC for as low as $69 per month Buy a new furnace for as low as $59 per month

Really knowledgeable about the Detroit area's water and its effects on water heaters, as well as…read morepreventative maintenance. Thanks for the help when I needed it!

I called late Friday afternoon looking for service on my water heater…read more They said that they would have a hard time getting to my place that day and asked what issues I was having. I was getting an "upper sensor failure" signal, even after replacing the part that the manufacturer sent. They then said "I'll save you some money today" and suggested I blow out the water from the valve at the bottom and said that the water would be gray and cloudy due to buildup that may be causing the error. I did what they suggested. Sure enough, the water was very cloudy and I needed to let it run for several minutes before it was clear again. And I have not had the error since! Side note, I have been dealing with this issue for two weeks even after three calls with the manufacturer. They could have very easily scheduled a visit and charge me to do the very same thing (maybe even charge after hours rates). I definitely appreciated the honesty. If I ever have issues again, or hear of someone in the area with issues, they will be the first place I will call or recommend.

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

Beware they try and find problems where they don't exist!!! Their care program is a total scam!…read moreThornton & Grooms said we needed a new furnace, another company came out and said it was fine.