I'm the person who doesn't like to leave bad review, but this time I had to. I always go to this store, the workers can recognize me I'm pretty sure. So I ordered my food, they brought my food over. And I started to have it, it wasn't half of my plate, I found a hair. And I wanted to make sure if it's mine. And hair was thick and either dark red or dark brown. Couldn't really tell, but since my hair pink and not thick at all, I was sure that wasn't mine. And I didn't wanna make a huge deal -even though it's a big deal- I went to the counter, and silently try to tell the situation. There were 2 employees, the both of them looked at me like so what. I felt like I should yelled in the middle of the store to get attention. And she told me If it's my hair. And I just showed my hair, does it look like my hair? Why do I put my hair not even in middle of my meal, and why don't I try to make a huge deal, or why don't I request my money back, and for God sake, this is not my first visit! And the exact words she said " so, you don't wanna eat?" I wanna eat the hell of that hair, hell yea! A normal human being could've figured that out by than, would do, " yes ma'am, let me change it" But instead, they were trying to be convinced If I could eat my food with the hair in it! And finally the other worker came over and she immediately changed it, the other girl still looked like she couldn't figure what was the wrong out. Moving on, the girl who took my plate over, brought over new plate with definitely less than whatever I had in my plate. I didn't care about that detail, bur there were potatoes in my plate, and she didn't bring potatoes at all, and I reminded nicely, she said she's sorry and came with the plate which was potatoes in. And for all those things I didn't request my money back, still trying to give a credit to them, I went to counter again to get a desert which is called Britz. So I asked how much was it, the other girl told me 2,99. And I said so I want one, also regular tea. That girl was bringing me my stuff, and the girl who help me to get my plate and bring my new plate over was on the cashier. She told me it costed 13 something $. And I said why? I just got Britz and tea, how could it possibly be 13$? She said other food you got. And I said in my mind" what the heck" , and to her " I paid, don't you remember my meal costed 12,50$ , and I gave 20$, so you asked me 2,50$ for give me 10$ back. She was confused, and I try to convince her! I mean what the literally heck! There is a camera behind her, how could I possibly lie? Also you should not charge for the food a hair in it! How are they running this business with unknowing employees?! And I was still nice! I didn't have time that moment, but I will try to go tomorrow to talk to owner or manager. If she/he doesn't help me, I will put that in here as well!
So anyone who wanna go there should consider about all these. read more