go visit! they are under new ownership and the quality is very good. the vibe in there is different and the prices for the services are great. read more

Polished Nails & Spa - Thi did an amazing job! a lot of attention to detail and so friendly, highly recommended checking them out! - Nail Salons Near Me - Napa, California

Thi is absolutely AMAZING! Not only is she incredibly talented, creative, and up to date with all the latest modern nail designs, but she's also an amazing business owner who has created such a welcoming experience. Her attention to detail is unmatched, and she shapes my nails beautifully every single time. She's truly an artist when it comes to nails, and I always leave loving my set! Beyond her talent, Thi is super sweet, friendly, and genuinely makes you feel comfortable and appreciated. You can tell she takes so much pride in her craft, her clients, and the shop she's built. If you're looking for gorgeous, modern designs, perfect shaping, and someone who truly cares about her work, Thi is your girl! Highly, highly recommend! read more

The new ownership is updating the look and services, too! Loving the new vibe and the steam! Thi does an excellent pedicure #3 includes the stea read more

Polished Nails & Spa - Loving the massage with steam - Thi is the best!! - Nail Salons Near Me - Napa, California

Great service ..everyone is very professional and attentives...The salon gave a very welcoming vibes as u walk in..I would recommend this place if u want a relaxing day just to get a good massage on your feet read more

Thi was amazing! They took me last minute and very close to close time! Did an amazing job on a gel manicure on natural nails. Great new nail shop in Napa. read more

Polished Nails & Spa - Gel manicure, natural nails - Nail Salons Near Me - Napa, California

I asked for gel x, but I got builder gel which I've never had before. I brought in a picture and wanted them short and Tim did an amazing job. I am really happy with the turnout. They've recently have a change in ownership, and I am really enjoying the changes that they are making. This place really delivered. read more

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I had such a wonderful experience! The salon has a relaxing, welcoming vibe that made it easy to unwind. The new owners are incredibly friendly and made me feel right at home. They took their time, paid great attention to detail, and I absolutely love how my nails turned out. I like my nails short. Beautiful work and excellent customer service--I'll definitely be back and will ask for Thi. Highly recommend! read more

Polished Nails & Spa - Nail Salons Near Me - Napa, California

I can walk here from my apartment and it's been so amazing! They always have availability and are really great at accommodating!

This is probably one of the best nail salons I have been to! I did have to wait a few minutes although I was offered water or soda! As soon as he took me to my chair he got started right away! He took his time and made sure the shape, design, and overall look was great! Ask for Tim if you ever go here because he will definitely take care of you! Overall the vibe and culture of this environment was wonderful I would definitely go back! read more

Polished Nails & Spa - Nail Salons Near Me - Napa, California

First time here in Napa and my nails by Tim are so so cute and my pedicure by Tuan was honestly so good... the hot stone massage was 10/10. Kind service, fair and transparent pricing. Will definitely be back!! :) read more

Polished Nails & Spa - Nail Salons Near Me - Napa, California

Horrible service. Walked into an empty salon (only 2 other people in the entire place). Sat down for 2 pedicures. One women comes out and starts mine while my mom waits. 20 minutes goes by into this 45 minute pedicure, she's cuts me, and still no one has come out to start the other. We say okay like is no one else here? So we're going to do one pedicure so fast you're cutting me then start the other as the other person waits? This doesn't work. We're done we'll pay for half this pedicure because we're not even half way done and we're leaving. The women agrees and we go to pay and walk out and proceed to getting yelled at by 2/3 workers of the salon and not allowed to leave until we pay $45 for 1 not even half done pedicure, while im actively still bleeding, and one person sitting for over 20 minutes. A scam and robbery. An absolute waste of money and a joke. Go literally anywhere else. UPDATE It's been over an hour and idk how deep in the side of the nail the cut is but it's still bleeding. Additionally have file a report with the BBB for scamming and charging for services not rendered. read more

Polished Nails & Spa - Cut toe - Nail Salons Near Me - Napa, California

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I will never go to this nail salon again. First of all, it is completely unsanitary, she tried to use nail clippers that looked like they had nail residue on them and my mom asked if they could give her a clean one. While they were about to electric file my gel X nails I noticed the box with all of the file inserts was covered in nail residue. Disgusting. When she was finished with my nails, I asked for a gem because they just looked too bear and they wanted to charge me $10 I agreed, but then the woman started filing the actual gem for some reason and took out some of the diamonds. I obviously didn't pay for it. I will never come here again. It was gross and she did a horrible job. The photos are of the nail residue and the end result. read more

Polished Nails & Spa - The gross nail residue that was in the box she was using - Nail Salons Near Me - Napa, California

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Thi is the absolute best! Her attention to detail is AMAZING! Honestly every girl needs a nail tech like her in their life! You won't be disappointe! read more

Amazing!! Very relaxing no complaints. I love thi she does the best nails Everyone is very sweet and makes the experience 10 times better

They do a great job with your toenails and fingernails. Also, they are very friendly and attentive. They give out cards which they stand that give you discounts when the card is filled. I can't wait for my next visit and you don't even have to make an appointment. read more

New owners! I Just moved here and have tried them all. I couldn't believe when I saw the low score. But they had just purchased it and so far the technicians are amazing. They have great prices and ! I found my one and only place to go. read more

This nail salon is under new ownership and deserves a look! I was glad to walk-in without an appointment and receive great service (mani/pedi). Happy to recommend. read more

Went in yesterday, was wanting to trust the process but unfortunately there was no difference. The nails polish is bumpy, has glitter which I didn't ask for. Didn't remove the old gel off correctly, and has specks of dust under the top coat. Super disappointed! read more

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Absolutely LOVE our nails! Kathy and Danny (the owner) did a fantastic job! I haven't had my nails done in over a year because it just never seems to be right, but she exceeded my expectations! And if you don't like something, they will always fix it! Thank you guys! read more

Polished Nails & Spa - Nail Salons Near Me - Napa, California

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The service was okay overall--the polish came out nice--but they didn't do a massage, which was disappointing. I think I just prefer Imola Nails; maybe I'm used to how they do things. The main issue was the pricing. Their brochure and website both showed lower prices. I got my kid a mani-pedi package listed for $25, my gel pedi was listed for $35, and an eyebrow wax for $10. When it came time to pay, they charged $45 for the kid's mani-pedi, $55 for my gel pedi, and $15 for the eyebrow wax. I understand prices can change, but they had a whole stack of brochures and their website still shows the old prices -- that's not okay. They also said the kid's price only applies to ages 7 and under, even though it clearly says "10 and under." They refused to honor it. I still paid and tipped (probably shouldn't have), but I won't be going back. The place wasn't very clean, and there were barely any customers -- which probably explains why Imola Nails is always busy and people actually leave happy. read more

Wanted to try this place as I was in the area, it was probably one of the worst pedicures / manicures I've had in awhile. Services was extremely rushed as people started trickling in right after my service started. Massage was about a minute long, no dead skin was cut from my toes or my nails. Nail shape was done poorly. Manicure for her to "shape" , a minute massage and a clear polish was $25 Only reason I gave two stars is because the people in there are nice, but I definitely wont be back. read more

Polished Nails & Spa - Nail Salons Near Me - Napa, California

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Wonderful, kind, friendly and professional staff. Highest quality services. Was able to just walk in without an appointment. Highest recommendation! read more

Went here for manicure with friends. One of us asked for a regular manicure but her lady did gel nails. Why would you do that? Mine was the most ridiculous gel manicure I have ever experienced. The woman started filing my nails with a very rough file, no water, no cuticle trimming/cleaning, she filed the old gel off and was pretty rough, then started painting them right away. She was bad at putting on the polish. It was so patchy that she had to grind one off to restart one nail. She piled on so much gel polish then brought another bottle and did the left hand, it looked terribly patchy and once the colors were dry, she used the same rough file to grind the tops and sides and the surface of the nails. I asked her to stop being rough and stop but she kept going and gave me jolts three or four times. By the end, I was dying to finish and get out knowing they looked terrible. Then noticed two fingers were bleeding and colors weren't the same on the nails. I showed my bleeding finger to Kathy and the man who looked like the owner. Kathy didn't know what to say but the guy said 'just a little hurt it's ok' Actually, it's not ok to draw blood. What a complete nightmare. There was no one in the shop except for us, now we understand why. Save yourselves, do not go here. I paid cash, tipped and left. Will NEVER return. read more

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I got my nails done here and it hurt. The girl Kathy cut my cuticles so bad I think it might get infected. The nails were not the best I chose a very simple design and she messed it up. My hand is currently is pain as I type this. I was forced to put a 5 star review after I got my nails done. The people working were nice but I don't recommend going to get nails. read more

Zero stars! Don't think you can walk in and get two pedicures together if you don't have a reservation. They don't have more than three people working there and they won't tell you that one of your group will be sitting for 45 minutes with their feet in water while you get your pedicure. Nor will they suggest you wait until they can do you together! After 30 minutes, we left and was still charged full price for a half done pedicure, oh yeah they took off $5 because I refused to finish so no polish charge!! read more

This salon should be shut down. I went here once because I was in a hurry. It is very dirty. They don't sanitize their tools or use new for each client. She used a dremmel to remove gel polish--and half my nail--and two months later than they are still splitting and awful. read more

Polished Nails & Spa - The "polished" results from polished nails spa - Nail Salons Near Me - Napa, California

Kathy is fantastic and always does a great job on my nails. I always get dip. She is very friendly and helps me achieve the look I want.

I was in a rush to get a manicure and pedicure done without checking out the reviews first. This was the worst mani-pedicure ever. He basically just cut my nails down, barely shaped it and file it so the edges are shaped nicely and smooth, cuticles skin barely trimmed. It was pure laziness. Also, the orange filing looked used even though it came from the supposedly sanitary "tool" packet. I love supporting small business but not when services are horrendous. For those looking for a nail place, your best bet is to try another place. read more

Had a great pedicure by Kathy yesterday - she does a great job every time and the price is right!

Great staff and they did a great job with our nails. We were running late and they were closing but stayed to wait for us and gave us an amazing service. read more

Had a great experience here! Got. Basic manicure and a basic pedicure. They did a great job. There was a lot of attention to detail and a great hand and foot massage. Also, I am not a big talker even it comes to appointments and I really appreciated that I didn't have to make small talk. Made the experience more enjoyable and relaxing for me! read more

Polished Nails & Spa - Basic manicure - Nail Salons Near Me - Napa, California

Danny, Twon and Kathy are great. I've had them all at one point or another. This particular check-in, I had Danny. Danny is funny, meticulous and chill. They usually have two people working on you if you have a mani-pedi but they were busy so it was all Danny! read more

this nail shop was so amazing!!! great services & great staff... I will be coming back thank you guys so much!!! read more

Polished Nails & Spa - my results - Nail Salons Near Me - Napa, California

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Ripped my skin when they did my wax. My eye brow is also inflamed and broken out in bumps. I've never had this experience before. She spread warm wax like normal. She was a little more intense with the pressure! I'm 32 and have NEVER had more than normal red skin after a wax. read more

Polished Nails & Spa - Nail Salons Near Me - Napa, California

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I feel like experience here has a lot to do with who you get. The older man is very kind. Everyone is nice enough and accommodating enough, however the quality is low. My nails are fine after making various nitpicky requests, but if I had walked out as they were first left, this would rank among the worst gel manicures I've had. It's lumpy and uneven, she did execute my off beat request though. The pedicure is fine. Maybe stick to regular polish here. Additionally, Only one person was not wearing a mask, however she kept coughing and sneezing. read more

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The people were very nice and the studio seemed clean. After my daughter and I left, however, her finger started hurting and we realized they had cut very deep around her cuticles. She was bleeding slightly and it was red. sore, and already oozing. We also noticed little air holes all around our nails (and some other more minor issues). When I called, they offered to redo our nails which I expected but given my daughter's very sore and already infected looking nail as well as how some of my cuticles were also feeling a bit raw (but not like my daughter's). I explained that we were not comfortable returning and I would really just like a partial refund (not a full refund as they did do work that should be compensated). I even offered to send them pictures. I was repeatedly ignored in that request and then eventually told no. He didn't acknowledge that we did not feel comfortable returning due to our cuticles clearly not being handled correctly and my concerns about the quality of the product used. I explained why repeatedly and again, was simply told no. I think these are nice people but their product is old, my daughter had to repeatedly point out missed spots on her nails only to find more spots when we got outside, her finger is very sore so I'm worried about infection, and we paid about $50 only to come home with the most horrible nails I've ever had from a salon. I'm so bummed the manager/owner wasn't willing to concede any real assistance to us given the circumstance. We won't be going back. read more

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I went in for the first time to try it out. Worst experience I got a lady who was coughing like crazy. She was so rough I was literally scared the whole time. She was slapping my fingers and drilling my own nails to where they were on fire. She cut my cuticles so bad and it just kept bleeding and didn't even acknowledge it. All different shapes and sizes. Just horrible. Don't go here read more

Nice new nail salon. During my pedicure Kathy spent a good amount of time on my massage, seemingly longer than other places. They have new colors and the salon is airy and light. I will be back!! read more

First time here, Amy did my nails. She's very friend and tries for you to leave very satisfy with her work. I didn't like something on my nails and she changed whatever I was not happy with. Tuan did my sister nails and he did an amazing job as well. For my nails I got charged $30 natural color with glitter in the tip. The nail place it's in a great location, next to Starbucks, food, etc. the place is very cool, very clean and nice looking. They have tons of colors to choose from and a lot of chairs for pedicure and to do nails. read more

I've tried this place a few times for pedicures and it's hit or miss ... a couple of the men down there do a good job on pedicure with nice massage. I've had pedicures from ladies working at Polished Nail that have zero attention to detail and seem bored and aloof. Got it!! Get the guys. Went in two weeks ago and got a great gel manicure from a gentleman there ... I loved it. After two weeks in Mexico with lots of water and oils the nails had peeled. Not the fault of the gel mani at all so I went down for another. Kathy was the only one available, so I went for it. Bad choice. Very sloppy. I have nails that aren't evenly shaped. She applied thick layers of base (x2) plus color (x3) and top coat but they are thicker in some places than others. She cut my cuticle so I had a bleeder. Some of my nails have the polish applied right up to the cuticle - some touching the cuticle (not good) some have a bigger space (not good either), the edges aren't clean. The over all appearance is sloppy and amateurish. I didn't want to complain in front of their other customers so I asked the owner to step outside. I showed him my hands and pointed out all the problems... he said that's the way they are supposed to look and it's a good job. Not in my opinion. I thought for sure he would look and say "next time I'll have someone do them/fix them for you at no charge. This isn't they kind of work we do..." but he didn't he actually said "not thick", "not uneven" "not sloppy" as I'm looking at thick, uneven, sloppy work nails. I have to keep these on since it's hard on nails to remove gel. But when it's time for a refresh I won't be going back ... ever. Too bad. They lost a customer in me today!! read more

Polished Nails & Spa - Ugh...looks like a kindergartener did my nails (no offense of 5 year olds!) - Nail Salons Near Me - Napa, California