My daughter made an appointment and had descriptions in appointment notes what she was looking for. Upon arrival nail tech told her she wasn't able to give her what she wanted in the design. My daughter asked for a different nail tech and they said no one was available. She went ahead and took the original nail tech and just got basic colors red and blue nails with no details she wanted. Also asked nail tech for them to be shorter and nail tech refused stating it wouldn't look good. At check out they charged her for a full set and not a fill in as it should have been. The design that was refused was nothing big. It was only lines and maybe some stars for Fourth of July. read more