I love this place. The techs are wonderful and I get great mani-pedis, at a great price. Every…read moresingle time! I won't go anywhere else.

Time isn't accurate. Walked in got laughed at. Last set of nails cracked mid nail with no chip. Not…read moreend of the nail. Mid nail bed hurt a lot. Will not be coming back.

Wow! Super impressed by this place. I went on a whim for a fill and now I won't go anywhere else…read more The design work was amazing. I showed a photo and got exactly what I wanted!

My significant other and I decided to try a new spot to get our nails done. This so happened to be…read morethat spot. I'd say we made a good choice. We walked in and we were helped almost instantly. They had us wash our hands first. I was seated for my pedicure right after. I was quickly handed a menu for a complimentary drink. That was a great way to start things off! I chose an Orange juice. It was pretty tasty. I was given another menu to choose what I wanted done. I chose the Classic Pedicure for my Spa Pedicure. It included Clean & Cuticles Trim, File & Shape, Callus Removal, Sea Salt Exfoliant, and Polish Application. The price was $32, so it wasn't that bad. The massage chair was a decent touch. I got a clear coat and it came out really nice. I was pretty impressed by the pedicure. It felt slightly rushed, though. I got a Manicure afterwards. This was $20. The service took a good amount of time, so that was a plus since I wanted them to be clean. My nails came out very nicely considering the shape they were in when I walked through the door. My nail technician did a great job. I wish the pedicure lasted longer. I was impressed by her attention to detail on my Manicure. She had a positive attitude. Overall, this place didn't have any major issues. Everything was fairly simple from walking in through the door to leaving. The whole place had a clean essence to it with a slightly modern feel. I recommend this spot. I'm pretty sure I'll come back someday. Date of visit: 08/14/2023

I've been here a couple of times and have been satisfied overall. Yes there is room for improvement…read morebut I've been put with a lot of the nail techs and they all do really well overall shaping of my nails, not taking long, and doing what I request. The vibe inside is super girly and modern, I'm more introvert so it's nice to just kick back and listen to music or chill, as most of the nail techs wear ear buds as well, making the vibe very chill!

Never will come back to this shop ! When u walk in Second table to the right Nail tech ( male )…read moreburnt my finger , did not apologize . I asked him for a fill in and received a terrible one . I always have no problem tipping generously and when I paid for my services he snatched the pen out my hand ,after he seen I DID NOT tip him at all . VERY RUDE , VERY UNPROFESSIONAL, NEEDS TO BE FIRED (in my own opinion ) = 0 Stars

I normally go to Jackie for my nails she is always awesome and with the new trends. Jackie…read morerecommended their new herbal pedicure 20/10 the massage chair and the smell plus the mocktail had me in the chair rested and ready to conquer the evening plus the sleep after was amazing!

I wish I could post photos of my bloody cuticle that's swollen... My nails that were cut down so…read moreshort that there's nothing that can be done with you them. After him redoing the very simple thing I asked for and getting it wrong numerous times I gave up and just said OK. Didn't even know what I meant by wanted gems in the middle. I spent $135 and have never once been disappointed in my life over my nails. 30 years and not one complaint ever. I'm a simple person to please. Now I left and pulled into the immediate next nail salon. They are going to redo them even though I barely have any nails left to work with. I'll end up spending nearly $300 today because of this.

I couldn't get into my normal nail place so I came here. I'm so happy I did. The gentleman who did…read moremy nails was amazing. It was quick, the salon was clean and my nails came out so pretty. I will be back.

Service was terrible. Steps in a fill were missing. Poor quality job. After getting a brave review…read morefrom a co worker, I am less than impressed with my experience. I was charged 45 instead of the advertised 30

Very nice, fast, and quality service! My sister and I went and did not have to wait. I got a…read morepedicure and she got a full set of acrylics. She said they did a great job, even by going off of a photo she show the technician. The prices are fair for the services rendered. Will definitely come back!

I came in with a scheduled appointment. I asked for my acrylic nails to be completely removed &…read moreclean up my nails with a a manicure. The lady working on me questioned why I was not getting a fill? It's because I'm getting my wisdom teeth removed and you can not have fake nails for the procedure. I found it rude she thought it was appropriate to question why I wasn't getting more services done To get to my point!! She used a single nail in conjunction with a cuticle cutter to rip my fake nails off after sanding my nails Down with a dirty bit head. NO SOAK OFF!!! She cut one of my cuticles, asked if it was hurting (so she knew the answer was yes) My "manicure" consisted of one single push back on each of my nails with 5 mins of cuticle removal (if that) then she looked at me and said " done" No filing or buffing or anything to make it seem as if I had just left the nail salon. Also overheard my nail tech mock me with another coworker... very upset Charged $25 Tipped $10 which I was not even thanked for So Paid $35 to be unable to use my fingers comfortably for the rest of the evening This happened yesterday and my nails beds are still sore. I am very disappointed with the lack of professionalism

Once again, I'm extremely satisfied with my nails -- May did an exceptional job as always. She is…read moredetailed, talented, and consistently delivers beautiful results. I really want to highlight Sky as well. He truly makes the experience special every time I visit. He remembers clients by name, offers water, and makes sure everyone feels comfortable and welcomed. His warmth and attentiveness set VIP NAILS apart. It's not just about great nails -- it's the outstanding customer service that keeps me coming back.

Online booking and they were ready for me when I got there. Nice clean facility. Excellent…read morecustomer service.

The wife and I have been coming here since the new ownership took over a couple of years ago…read more She'll get a mani-pedi, while I just get a pedicure."V", as we call the owner/manager, has excellent customer service and usually hires good people who are likeminded. I will admit though, that since she no longer manages the "day to day", our visits can be hit or miss. My last visit was very forgettable, but today was great! The young lady who worked on my feet did an excellent job. I will try to request her for every visit in the future.

This nail salon is what you'd expect in a nail salon. Larger than ones I normally go to with a…read morediverse staff. I received pretty fast service even though I came Way before my appt time, but I did go in the middle of the afternoon. The lady who did my nails was super fast but it also meant that she wasn't as thorough or careful and discerning about accuracy and evenness. I had to have her re-do some of the shaping. She only used a very large and coarse nail file to shape when I think a finer emery board would have been more accurate. I got a basic manicure since I didn't have that much time. It was $12 plus $5 tip.

Salon is in a nice location, right off of route 30…read more Very clean. Excellent service and staff is friendly. I love going to Cali nails! It's the best place in North west Indiana. It's my go to spot!!!

I stopped in to get a pedicure without an appointment and asked if they had time. Yes. I was told 5…read moreminutes. 30 minutes later I was still sitting waiting. I got up to leave and was told another 5 minutes. Yea right. I'm out. That was their first and last chance with me. Bug-Bye. They can't tell time apparently

If I could give a 0 star rating I would not only did I not get the style I asked for but I also…read morehave mismatched nails! I asked for coffin style and some of my nails are coffin style others are square! Then the gel overlay is extremely thick! He made me nails extremely sharp! And airbrushed paint onto the powder where some of my nails are completely white and I asked for a white and nude ombré look I'm posting what I asked for and what I got!

Here is a more polished, firm, but professional version of your review that still clearly…read morecommunicates your experience: I have visited this salon several times before and have always had good experiences, which is why this visit was so disappointing. I walked in at 4:00 PM requesting a fill-in, and the technician immediately told me no without offering any explanation. The response felt abrupt and dismissive, and there was no effort to communicate or provide alternatives. I drove over an hour to get there, so the lack of courtesy and professionalism was extremely frustrating. A simple explanation or respectful tone would have made a big difference. Customer service matters, especially when you are the first point of contact. Unfortunately, due to this interaction, I will not be returning. I hope management addresses this, because one negative experience can easily cost loyal customers.