I've been coming here for over a decade, and that alone says a lot. The work is consistently beautiful, detailed, and long-lasting--you can really tell there's skill and care behind every set. What keeps me coming back is the overall experience. It's always welcoming, relaxing, and feels like a little reset every time I go. They do get busy (for good reason), but there are multiple talented technicians and great work all around. Definitely a spot worth checking out! Highly recommend read more

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I walked into Polish n Refine in March 2018 thinking I was getting my nails done one time. I hadn't had my nails done in over a decade. Instead, I ended up coming back every 2-3 weeks for nearly eight years -- and that alone says everything. Monica is truly exceptional. I get builder gel nails with gel polish, and her work is consistently beautiful, precise, and long-lasting. But what really sets her apart is who she is as a person and professional. She owns the business and somehow manages to do everything at once -- welcoming clients, answering phones, supporting other techs with their clients -- all while giving you her full, undivided attention. She is the most observant and attentive person I've ever met. You never feel rushed, forgotten, or like just another appointment. Over the years, seeing her that often, Monica became a very dear friend. We know each other's lives deeply -- the big things, the small things, the in-between seasons. Saying goodbye when I moved to Virginia was genuinely one of the hardest goodbyes of the entire move. On top of everything else, her prices are extremely reasonable, especially for the level of care, consistency, and artistry she provides. If you're lucky enough to get on Monica's books, don't take it for granted. She's not just an incredible nail tech -- she's the kind of person who makes a routine appointment feel like a constant in your life. Polish n Refine is something truly special because of her. read more

My daughter created her own digital nail design. The replication was phenomenal! My daughter was ecstatic to say the least. Definitely recommend! read more

Polish n' Refine - Nail Salons Near Me - West Roxbury, Massachusetts

Thanksgiving weekend family tradition for the women to get mani/pedis. When I called to make appointments, they were honest that they could not accommodate all of us ar the same time but could do the 2 pedis first and then the 3 manis. Place was bright, clean, and welcoming. Both Monica and the other technician were very nice and friendly and professional. We're all happy with the service provided and would go back again. read more

I love this place! Amazing attention to detail, and Monica is absolutely lovely! Prices are reasonable and the quality is great. You will not regret scheduling a mani/pedi =) read more

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The nail salon had a very limited number of gel colors available, which was very disappointing as someone who enjoys creative colors. They were also unable to apply the builder gel I rely upon to maintain the length of my nails. As apparently only one out of the three employees there was capable of applying it which was quite disappointing. While it has the potential to be a marvelous nail salon as it is in a great location, the availability of services and colors is unfortunately not up to snuff. read more

Fast, competent pedicure with helpful advice about stopping the use of polish for the winter to let my nails rehydrate. I'll be back for sure. read more

Polish n' Refine - Nail Salons Near Me - West Roxbury, Massachusetts

I got a gel manicure and pedicure here on Saturday. It wasn't too busy and since I made an appointment there was no wait. I've been struggling to find a good nail salon since moving here but this place is great. I'm not the most talkative since I come after work and am just exhausted, they respect that and it's a great experience to just relax for awhile. read more

Polish n' Refine - Silver gel manicure - Nail Salons Near Me - West Roxbury, Massachusetts

I've been searching for a place to get the perfect gel pedicure and I think I've finally found the place. I can't remember the woman who did my pedicure but I'm in love. I'm extremely particular about how it's done- how many coats, the shape, leaving polish on the skin. Polish n' Refine exceeded my expectations and will now be my go to place for gel pedis. read more

Polish n' Refine - Nail Salons Near Me - West Roxbury, Massachusetts

Been going here for 11 years and continue to come after I moved out of the area. Always great. read more

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They are the best within the nail game. I have been going to them since they opened. Nails = Monica Toes = Lan read more

Polish n' Refine - Nails byMonica - Nail Salons Near Me - West Roxbury, Massachusetts

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Every time I visit Monica (the fantastic owner) she absolutely slays my nails. I used to get only Dip powder. My very first time there I wanted to try getting designs. I went in with a inspo pic and we adjusted it to what worked for my nails (shape and sized) and switched up the colors. She educated me on gel nails and using builder gel to get my nails looking the way I used to do by having tips put on. I have not had dip powder (or tips except for when I have broken my nail) since because with the builder gel, my natural nails can grow without getting damaged each time I change polish because there is no soaking off process. She always is so patient when working with her clients and really makes sure they are satisfied with their nails/service. Highly highly recommend! read more

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I'm so happy that I found this great nail salon close by to where I live. $40 for pedicure and manicure and they did a great job.I highly recommend you making an appointment. It does get very busy for the salon. read more

Polish n' Refine - Nail Salons Near Me - West Roxbury, Massachusetts

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Amazing service!! They were super nice and helped us with picking out the colors. I would 100% recommend to go here and I will definitely be going back!! read more

Polish n' Refine - Nail Salons Near Me - West Roxbury, Massachusetts

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Absolutely THE best!!! Can't say enough good things. I was going away for a month and needed a mani/pedi I hoped would last 2 weeks. Well my month is almost over and it has lasted!!! Only a small chip on my left thumb. Bravo Polish n Refine!!! read more

I've had a problem finding good nail salons in the past, but this place is great! I have been twice and will go for my 3rd time next Friday. The only reason that I don't go all the time is that I live up in Malden and Polish n' Refine is too far. I get my hair done down the block, so I have vowed to make time for my nails every time I make a hair appointment. Both times I went, I got a $25 gel manicure and a $25 regular pedicure. The women there are so nice and the job they did on my nails has been perfect both times. My gel manis last a long time. The only reason I've taken off the polish both times is because I had dark polish and didn't feel like filling in the bottom (new nail growth). They would have lasted 3+ weeks if I had. Pedis last a long time too. About 3 weeks before chipping. This might not be the norm, but both times, I've had one person do my gel nails at the same time as I was getting a pedi from someone else. I loved this has it got me out of there quicker. In any case - I will be back as often as I'm in the area as this is, by far, my favorite nail place in Greater Boston! read more

I had a very specific request since I was getting ready to head to a music fest, and my nails look great!! I have received so many compliments and I keep staring at my hands - yay! She also was great about advice re: nail health, dipping, etc which I appreciated. read more

Polish n' Refine - Coachella nails ready to go! - Nail Salons Near Me - West Roxbury, Massachusetts

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I was in search of a salon to do my nails for my wedding. Before I even mentioned it was a wedding trial, the techs were incredibly attentive in helping me select the perfect color. After several trial-and-error colors, I chose a sheer pink. Two techs worked together to help me figure out the perfect amount of coats to use to get the polish opaque without looking thick. Something I really appreciate is that absolutely no one brought attention to the fact that I picked off my previous gel manicure or that my cuticles were messy and picked at. This happened twice with two nail techs and both times they were just careful to make sure none of the products stung and worked magic in making my cuticles look beautiful again. Other salons ALWAYS give some sort of scolding even if it's just in the form of a "this isn't good" look. At Polish n' Refine I just felt cared for. I highly recommend polish n' refine to anyone looking for great quality nails and customer service! read more

Awesome nails for me and mom! I love my flowers! Mom and I walked in and luckily someone had cancelled for the upcoming time slot. We were super lucky. Monica was super accommodating and then painted on my awesome flowers! read more

Trying to find a clean and well maintained nail salon that won't break the bank is pretty hard. I'm willing to try this place again. But next time I'll book an appointment with Lan or Monica (as other reviewers have suggested). I read those suggestions and wanted to see what would happen if I got a random technician. She didn't speak English well so it was hard to explain what I wanted. Though with translation from a fellow coworker, that wasn't the issue. She was a nice person, though perhaps less experienced. What upset me was that a week later, and my nails chipped less than a week later. To the salon's credit though, I called to see how much it would be to fix one full nail and they offered to do it for free. They were nice here, so I'm going to try again. read more

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What a find! I had a regular mani-pedi. The nail technician, Rachel, was ready for me. She is a true artist, carefully applying the polish after giving me a foot, leg, and hand massage, and trimming cuticles. etc. The salon is really clean, and the salon technicians are very aware of sanitary practices. There was a hugh choice of polish colors. I LOVED the extra touches, like giving me a pair of disposable flip flops so I wouldn't damage the polish by putting my own shoes back on, doing the pedicure before the manicure...and then asking if I wanted to pay after preparing my nails but before the polish was applied (I've been to other places where that hasn't been an option and of course the worry is about damaging the polish.) Then, as I was about to leave (my feet and hands had been under the dryer), the owner came over just to confirm that everything was completely dry. read more

Monica is the best Last year I looked for a good nail salon that does good full acrilic set or even a refil for a while ,I tried more than half of a dozens of salons in West Roxbury and Dedham but no luck .so I decided to remove my acrilic and try to let my own nail grow ,If you had to go thru that you'll know how i felt , it was a torture. Long story short over the summer Classy nails got sold and the new owner took over and change the name to Polish n refine Monica ,either work there or the owner I don't know, but she is amazing she does the best full set and acrilic she's very nice and friendly . I have been going there ever since. you have to call and make an appointment because she's always booked .But she is worth it. read more

Best full set I have ever had done!! Monica is fantastic !! She is in demand so make an appointment. All ladies are very nice and place very clean. I had great pedis as well! I go every 2 wks for a fill and polish change and Monica always keeps me current on what is stylish. I've been all over dedham , west Roxbury and Rossi and polish & refine is the best!!! They are also open late every night( closed Mondays) read more

Polish n' Refine - Nail Salons Near Me - West Roxbury, Massachusetts

Great pedicure! While I remain loyal to my usual pedicure in Brookline, I need to have a good "back up" place and looked through Yelp to see what I could find. P & R had good reviews, so I thought I would just take a chance on a warm Saturday (yeah, those happen occasionally in New England) and walk in. While there was a lot going on, the woman said she could get me in but did say it would be with someone who was "a little slow", and asked if that was OK? Fine with me... I would rather have someone take their time than rush through it, and I had time anyhow. She was very nice, great leg massage, and my feet look nice. At the end, another woman came over to do the color (maybe to speed things up?) but all was good and I would definitely return. $25 for the pedicure, and they have a punch card thing (maybe buy 10 get 1 free?). read more

They were able to accommodate me on short notice. And took excellent care of me despite being the last client of the day on a Sunday! Thank you :) read more

I got a mani/pedi today. It was sub-par, including the paint. The pumice sponge was literally in shreds and it made me very concerned that they are using a reusing pumice sponges with different customers. I thought those couldn't be reused per health code. Anyhow, I will not be returning. read more

I am new to Boston and it's hard searching for a good nail place - THIS is the BEST! I go here for my tips and pedicures, always friendly staff who makes sure you leave happy and with nails perfect. Thank you everyone at Polish n' Refine for always perfectly executing my nail ideas!! read more

Polish n' Refine - White Hot Holidays Nails - thx PNR!! - Nail Salons Near Me - West Roxbury, Massachusetts

Nice staff. Great experience. It's always best to make an appointment, they do well sticking to them and they are a priority. The technicians are always helpful when I'm struggling to pick a color. The regular pedicures are also very relaxing, I've watch a spa pedicure and it looks amazing! read more

I never leave a review but this had to be an exception. Monica was the absolute best! This was my first time at the salon and after a few bad nail experiences, I'm so happy I came across this one. Monica made me feel super comfortable and at ease. She was also very attentive and friendly. She has definitely gained a new, loyal customer. read more

Polish n' Refine - Nail Salons Near Me - West Roxbury, Massachusetts

I have never returned since my last visit! The owner didn't seem interested in serving me! The other staff did not make me feel comfortable! Hard to park to get a manicure! I saw the other reviews and I am hesitant to go again! It's to bad because it is very close to me and I want to support local businesses, but right now, I can't go to a place that does not make me feel welcome! read more

My daughter and I went a few days ago for gel manicures. Monica and the ladies are warm, welcoming, meticulous and did an awesome job on our nails. The shop was clean and bright. Our appointments started on time and they have a great selection of colors. Our new favorite nail salon. read more

Probably the worst gel manicure I've ever had. With that said, I'm trying to give this place the benefit of the doubt since I came with a friend and her nails turned out great. We both had pedicures that were good as well. The manicure itself was good until it came to the polish. The gel polish is all over my cuticles and skin and just horribly done. It's thick and clumpy in some spots and so thin you can see the nail in others. It doesn't even cover the full nail in some spots. I'm pretty shocked they charged for a job so poorly done and with so much competition in close proximity this would probably not be my first choice ever again. read more

Polish n' Refine - Awful gel manicure - Nail Salons Near Me - West Roxbury, Massachusetts

I absolutely love the atmosphere the environment everyone is nice and pleasant. I go to Channa and she is great, just takes her time and really care about my nails and feet. I was going somewhere else and it was not the cleaniest but I find they are thorough and very attentive. Thank you Karla read more

Super nice staff and clean space. Monica did an amazing job on my nails - she fixed my previous tips that I had done elsewhere. I wanted stiletto nails and I finally got them! the last place I went just have me rounded, thick tips that looked awful. Monica did a great job shaping them and gave me a great suggestion for polish - matte top coat and shiny tips! Love them! read more

Polish n' Refine - Stiletto nails with matte top coat and shiny tips. - Nail Salons Near Me - West Roxbury, Massachusetts

I was in a dire need for a pedicure. Recently new to the area I was interested in the good nail salons. After reading the reviews I decided to come here. I received a manicure and pedicure for $34, which is cheap! My friends & I were worked on right away. The pedicure and manicure were good. I noticed that they spent a longer time on cutting back our cuticles than other salons, which I thought was good. The only complaint I would have is that the scrub that she used on my feet she put back in her box. I thought this was unsanitary. Also, some of the staff don't speak good English but if you talk slow enough they understand. read more

Atmospheres amazing quality is amazing this place is just amazing been going here for seven years! Monica and Lan are awesome. Make an appointment, tell her your inspiration, and they make it happen! ! read more

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This place is great, punctual, pleasant, and Monica makes great nail art! Convenient parking, easy to make appointments. read more

Polish n' Refine - Nail Salons Near Me - West Roxbury, Massachusetts

I love Polish n Refine! Professional friendly staff, reasonably priced, central location - what more could you ask for? Monica's incredible designs put Polish n Refine so far above and beyond other nail salons as well. Just look at the design she did for me today for Halloween that I posted a picture of! I have been coming here for years, and once in awhile when I try another salon, they never compare! read more

Polish n' Refine - Monica's incredible design skills put to the test! - Nail Salons Near Me - West Roxbury, Massachusetts

I'm so confused by this place based on my first and only visit last week. I wanted to like it based on the reviews and the proximity to home. However, I refuse to return to places that cut me, resulting in a painful sting for a few days. I got a gel mani and a pedi. The pedi wasn't anything special. Actually, the nails were cut really awkwardly so I had to fix the shape of my toe nails when i returned home. It was definitely a no frills pedi - they don't speak in hushed tones to one another when they're working on someone (most people probably don't care?), chair didn't massage, the tubs aren't lined, and the tools weren't opened from a package. Clean freaks probably won't care for it. The gel mani was one of the worst I've received. First she cut the skin on my thumb, and before I could even say "ow!" she dabbed something on it to cause it to sting like heck. It didn't stop the bleeding and I was praying it would prevent an infection (since, again, the tools weren't from a sterile package. I should've ran away then but since I had a wedding that weekend, I just wanted the job to be finished. Plus, being pregnant, I'm too tired these days to do it on my own. The application was super sloppy, it wasn't applied to the sides of the nails until I insisted upon it and the polish was all over my skin. It was all bumpy too after curing. The cut wasn't treated gently at all so nail polish remover kept being swept all over it (ahh! seriously?). Now I have a nice red scab. Honestly, my nails looked better before coming in since I usually do them myself for this reason, but thought I'd give this place a chance for a special event based on the reviews. I'm beyond baffled at the cost too. Anyways, wanted to give an honest review based on my experience. Thinking nail art is their draw??Hoping it was just me, either way I'm too scared to return. read more

Polish n' Refine - Gel mani, little cut that stung for a couple of days :/ - Nail Salons Near Me - West Roxbury, Massachusetts

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Great place. Good vibe, clean stations, friendly people. This was my first time here, but I'll probably come back. Some regulars came in while I was there, and they were all welcomed like family. Pedicure was fast, thorough, comfortable, and came out really well. $29 read more