Overall, this was a great pedicure ($40 seems reasonable!) and I will be returning. The salon was clean, well designed, and my feet look awesome. I'm taking off 1 star because the customer service could be improved. While the actual pedicure was lovely, the staff could have been more friendly when I called to make the appointment, upon arrival to the salon, and during the service. To further improve the customer experience, it would be great to have the ability to schedule appointments online. *Note - I came on 5/22/22 and masks are still required. read more

Open on Sunday, so convenient. However, no music or anything in upon my entry. After a period of time, they turned on music. Conversation was not in English around me. I seemed to be more of a burden and my dazzle dry manicure was done in 25 minutes. My preferred salon, which I missed Saturday, takes 45 minutes and the polish lasts a full two weeks. They also speak in Vietnamese to one another upon occasion there, but do fully engage in conversation with me. At "Obsession", my tech, Kelly, was not interested in chatting with her client. I paid the same and got soooooo much less. Don't recommend and won't be back. read more

Obsession Nails Spa - My dazzle dry is only two days old and chipping - Nail Salons Near Me - West Roxbury, Massachusetts

love my nails everytime !!! best nail spa ever. Lisa is an artist and does such a great job! read more

Obsession Nails Spa - Nail Salons Near Me - West Roxbury, Massachusetts

Cindy is my favorite nail tech, she is sweet and takes care of my nails really well. I have a hard time with trusting people with the drill, I have been cut before, and Cindy is very gentle. read more

Most important thing it's the place,. Very clean place, and equipment are all hygienic. Love the people, always smiling and taking care of their customer read more

I switched to Anna to do my dip manicures when the spa changed ownership. She is a miracle worker with my frail brittle nails. She fixed cracked and broken nails and is tuned into the smallest details. My nails look great!!! read more

My first experience over a year ago was great, so I gave it a try again. The pricing was high for a mani pedi for dazzle dry. $80+ The quality of the pedi & leg massage was decent, but the pedi was not as good. The dust from the blower table fans put dust in the polish. Instead of a redo, more topcoat was put on. Should have dusted those fans & table. Should have a a redo on the mani. The manicurist was chatting softly behind her mask on her phone with her earbud on throughout the whole time. Over priced. Not returning. read more

If you're looking for a new nail salon in the area... HERE IT IS! I don't normally write reviews but I had to because I wish I found Obsession Nails sooner. I am SO picky with my nails and salons in general and I can't say enough good things about this place! I moved to the area a year ago and have been going to a different salons but never left happy until I started coming here. I go to Lan for a gel mani and gel pedi but I have gotten my nails done by other techs here and they're truly all great. The salon is clean (unlike a lot of others in the area), it's easy to make an appointments online, good prices, theres a parking lot and most importantly... EVERYONE THERE DOES GREAT WORK! You leave with your nails looking good and know they are going to actually last. It's obvious they use higher quality products than other salons like the keratin hand mask (which they don't charge you extra for like every other place does). ALSO a big issue I had with other salons is that they all overbook or take too many walk-ins, so I REALLY APPRECIATE that Obsession Nails sticks to their schedules. Everytime I get there my nail tech is ready to do my nails and I'm not stuck waiting which is huge. Another thing to point out is the great atmosphere at the salon. I normally hate getting my nails done because it feels like a chore but I always find it to be enjoyable when I go here. It's professional yet laid back- if you want something just ask because they are super accommodating. Again, I'm really not one to write reviews but I can't say enough positive things about this salon- I'm truly suprised it isn't busier than it is because its a GEM. Absolutely recommend! read more

The first two times I went it was great! The time before I last my eyebrows were waxed unevenly. The last time my gel polishes chipped on several fingers within one week. Since I did like their work at first my complaint is that they're inconsistent. I won't be going back. read more

In December, I moved to the West Roxbury area. I normally go to Yelp to find new places to use. A pedicure was what I needed. I am very glad Obession Nail Spa has mostly great reviews. Great choice. Le did my upgraded pedicure. His pedicure was fantastic. I like a strong massage during my pedicure. It was very relaxing and he did a beautiful job. I now always ask for Le. I made a very good choice. read more

Finally a good dip manicure!! Lan is a very experienced professional & a great conversationalist. I've been getting my nails done half my life and I could tell she knew what she was doing and also the set speaks for itself, gorgeous! Can't wait to go back and chat with her. There are A LOT of salons in this area, glad I finally tried this one! read more

Obsession Nails Spa - Dip mani - Nail Salons Near Me - West Roxbury, Massachusetts

I have gone to Obsession multiple times each time hoping to have a good experience and being disappointed every time. The first time I went I brought my 5 year old daughter for a manicure. She wanted a variation of a French manicure, green nail polish, white tips. The woman who did her nails was rude to her Ave did a terrible job. The owner was aggressive when I pointed out how sloppy it was, stating, "her nails are too small to make it pretty", huh? Being mean to a 5 year old is bizarre to me. But I returned, several times. And that's on me. I love the space, it's so clean and nice, I almost forgive and forget how awful they are. But I have had awful manicures here. One woman cut my nails down too short, another got angry with me when I asked if they did acrylic nails (I was just asking!), I've left there vowing to never give them another penny of my money multiple times and now I'm finally done. The final insult: Two weeks ago I decided to go in again, giving them one last chance. I made an appointment, I arrived on time. When I walked in a woman yelled at me asking, "what do you want?", I politely explained I had an appointment for a manicure. She was in the middle of a pedicure and said to the woman, "Sorry, I can't do your nails after this, SHE has an appointment", almost as if she was mad at me for making an appointment. When she finally came over to begin my nails she looked at them and sighed and seemed annoyed. I have no idea why, they were fine, just needed to be polished. She did not speak to me once and made it very clear I was inconveniencing her. She was rough with me and did just an okay job. So that's it for me. There are plenty of other nice places in the area, I'm not going my money to people who are rude. read more

I've been coming to this salon for a while and am always pleased. The spa pedicure and massage is outstanding. My regular service is the dip manicure, with a gel topcoat. This manicure lasts four weeks without chipping! (I've gotten five weeks). The quality of these products is outstanding. Lan is a perfectionist. She takes her time and is proud of her work. If this manicure feels pricey for you ($50), please remember how long it lasts. I only need to go once a month! The spa is spotless. During Covid, there is a list of safety precautions they are following. It feels very safe and comfortable. It's good to support a small business, who is a local family that gives back to the community. I highly recommend! read more

Tye dye nails! Summer time fun! Another great job Go see Lani for the best in the city read more

Obsession Nails Spa - Nail Salons Near Me - West Roxbury, Massachusetts

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The nail technicians really take their time and are incredibly thoughtful and kind. Will definitely be coming back!

Well, my experience went downhill. I called today to set appointment for my dip powder because I did the last dip powder manicure 6 days ago, and now everything fell off the nails. I didn't even demand to redo it, I just wanted a new appointment. On the phone I was told (by the owner, I assume): something is wrong with you, you are the problem, not our powder. That was the exact quote. And I said to her in a very calm voice: you can't talk to people like that, it's inappropriate. And she hang up. I don't know in which country it is normal to talk to any people like that, but I haven't faced it here before. Very sad, because the lady who did my nails were great. But I don't want to support business where the owner abuses me like that. I've read reviews stating the same experience, but I didn't think it can be that bad. It can. read more

I went to this salon today for the first time and I had a positive experience. I had a mani/pedi and my nails came out great. They really went all out with everything. I loved the hot stone massage on my feet and legs! I witnessed them taking extra caution to maintain a clean, Covid free environment. I thought staff were friendly. I will plan to return again. read more

I want to start off this review by saying that the owner is such a nice person! I cannot remember her name, but I she always answers the phone and is such a joy to speak with. She takes time to ask how you're doing. Such a polite person My favorite nail tech here is Lisa. She always gets the job done right! I get dip, and with her, it's never too chunky. The prices are reasonable, and the customer service is great! read more

This was my first time coming in to get a gel manicure, my friend suggested it and we went together. They were nice and sat us together, a lot of salon don't do that for some reason. But the way my nails came out .. disappointed. They charge $5 more than most places in the area so I would Imagine they do a good job, wrong. The man went to file my nails without asking me for the shape, I was talking so I didn't notice until all my nails were square when I hate square. So then my nails had to filled too short because he had to make them round. I didn't want the filled at all since I'm growing them out. Should have known then to just get up and go elsewhere. There were multiple air bubbles on 2 of my nails that were super noticeable, I pointed them out and the guy just giggled and said sorry. Another nail was already pealing on the side because the nail polish wasn't applied correctly. I tried to point that out and he just walked away from the table when some little kid kept walking around and crying, guess it was his. Why is there an employees 2 year old walking around and crying in the first place? Super not happy after my experience here. The pictures attached were taken on the next day! I'd say it was def a waste of $35! read more

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Today was my first time Obsession Nail Spa and I cannot say enough good things about it. I arrived around 10:30 with no appointment for a mani/pedi. There was no wait and I was quickly ushered to a chair. Tony, one of the managers, did my pedi. He is very kind and did an AMAZING job. We chatted a little while he worked and then came time for my mani. Linh then took care of my nails and they came out awesome. I highly recommend Obsession and will be back. The price is very comparable to the neighboring salons I visit, but the care they take is WAY above standard. The place is immaculate, which is high on my list of needs when visiting a nail salon, and its just a beautiful space! I will be back to visit Linh and Tony for another relaxing experience! read more

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This was my first time coming here. I was a little apprehensive because there were so many good reviews. Lately the reviews on yelp seem like they've been "padded" by the businesses. Lisa did a great job! I got the dip and my nails look beautiful and summery! She took her time and she was very meticulous. The next time I'm in Boston, I will definitely come again. read more

Obsession Nails Spa - Pale blue dip with shimmer on the ring finger. - Nail Salons Near Me - West Roxbury, Massachusetts

Reviews that ask about "what country" staff are from are unacceptable. The owners and staff are from Vietnam. Ask them. They will share their background. They work so hard and do their best to improve their English skills everyday. Their nail tech skills speak for themself. When someone is working to understand English in a stressful situation, their own tone may sound short. Lan only wants to please her clients and be professional. Lead with kindness and empathy people. You're getting your nails done. That's a privilege alone. I got a heart today read more

Obsession Nails Spa - Nail Salons Near Me - West Roxbury, Massachusetts

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Best nail salon!! They do a great job for all services- I just had a fantastic manicure and pedicure. The dip lasts forever and looks perfect weeks later. read more

As I currently have hot stones being rubbed on my legs, I just wanted to share that this is my 3rd time coming here for a pedicure and I love the experience every time. Everyone here is very kind and gives full effort to providing a great experience and what the customer wants done. I was recommended by a friend of mine and made the best choice coming here. Very clean and they have hand sanitizer available as well as taking your temperature upon arrival. read more

My favorite nail place! I love it here, they've completely spoiled all other nail salons for me. The staff are so kind and professional, the place is immaculate, and they do GREAT manicures, pedicures, and waxing with nice little extras. Their prices may be a few bucks higher than some other places but it's worth it FOR SURE! I love coming here and I am always happy with their work :) I saw a review complaining about the nail tech's kids being there. The kids are adorable and well-behaved every time I've ever been there, not sure what that person's problem was. I kind of think it's cool that the parents are able to bring their kids to work if they need to. read more

I will leave the comment up to you! This is what they did to my eye brows. I am really disappointed. They ruined my vacation and my Valentine's Day! read more

Obsession Nails Spa - My eye brows!!! - Nail Salons Near Me - West Roxbury, Massachusetts

Well I have to say I have not been here in years and I will not be back again. Wanted to get my nails and a pedicure done and I specifically told the girl do not cut my nails short. Well I am walking out with barely anything left. I am so upset right now. When I told her they were too short she said "oh this is much better". I didn't even get her name, she was a young girl who sits all the way in the back by the sink. So sad, when I was here years ago it was great service. read more

Haven't had my nails done since the whole pandemic broke out so when I went into Obsession Nail Spa I never felt so beautiful coming back out. Lang and her husband made me feel so welcome and relaxed. Customer service was AWESOME and they really take their time making sure your cuticles were left perfect and they don't miss your corners when putting on the nail polish. They are very precise and they care. I definitely recommend OBSESSION NAIL SPA if you're looking to have an amazing spa experience. I will be back with some friends ! Thank you so much guys ! :) read more

The owner gives a great pedicure! I would definitely recommend her!!she spends at least a hour working in your feet.

I cannot rate this place highly enough- their work is excellent , it is very clean and spacious, and they are so incredibly kind. This is the only place I would go to: read more

Awesome customer service and fantastic attention to detail. This place is great! It was clean and very modern. Parking was easy and tons of space. read more

Obsession Nails Spa - Nail Salons Near Me - West Roxbury, Massachusetts

I honestly don't ever yelp review but i needed to download and sign up for the app just to write this review. Awful, awful, awful. My nails were cut uneven, the nail polish was super sloppy, and the guy doing my service was rushing to not even the next client but just to hang out on his phone. He did my nails so bad that I'm not kidding I was crying. They insisted i stay and they can fix my nails but i had to run out because i have a place to be (Saturday evening) as soon as i went to pay 52 dollars for a crappy manicure and pedicure, the manager left the room. So, I was stuck paying $52 for aHORRIBLE job done. And the fact the management didn't even acknowledge the situation made me even more angry. Seriously, never go to this place. 1 Star is too much for them. read more

The atmosphere here was not relaxing since 2 children were runnng around and screaming. They belonged to the workers and it felt more like a day care than salon. The massage chairs are very basic with dirty cup holders which was unnerving to place my hand near. The manucurist also attempted to put my sandals on after my toe nails were painted and it almost messed up my pedicure! The price was absurd for having to deal with all of that and the mediocre massage. Will not return. read more

I started going to Obsessions after my previous nail tech never had any availability. The place is immaculate. You can tell they keep everything sterile and clean-which is a plus. A lil pricey than anywhere I ever been to(hence the 4/5stars) They have plenty of options for colors and styles. And they take their time. I will continue to go here as long as I live in the area. read more

UPDATE: I've been coming here for 3 years, and want to update- still the best spa mani pedi hands down, and they got new chairs!! And now they do fabulous nails art!! read more

The people were very nice but the paint job on my nails was not great. The day after I got them done the color started to look weird. I got them done on Sunday (Feb 17.) this is what they look like 2 days after. read more

Obsession Nails Spa - Nail Salons Near Me - West Roxbury, Massachusetts

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It's rare for me to write a review but I can't pass up this opportunity. First, I didn't have an appointment. I am well aware without an appointment you're taking a risk anywhere. I wait for 5 minutes before someone would acknowledge my presence before asking about service. They ask if I could come back in an hour because they were relatively busy. I come back in a hour and i have been sitting in the pedicure chair for 30 minutes. Needless to say, I left. read more

Obsession Nail Spa is located in the Shaw's Market strip mall on Spring St. The spa just opened on September 19th. Everything is clean, organized & sparkling inside. The decor is very tasteful while the music is relaxing. They even have a sanitary room where you can see all the sterilized tools. At this time, they offer 3 major brands of nail polish- Essie, OPI & CND Shellac- with intentions to add more. They also offer waxing. The staff is warm & professional. I got a gel mani & regular pedi from Thai. The new pedicure chairs are comfy & they use tub liners to make sure the foot bath stays hygienic. The citrus scrub & body lotion smells refreshing. Thai is very good at hand & foot massage so I highly recommend him if you like to be pampered. It was the first time I had ever seen heated keratin gloves for manicures & it is a nice, indulgent touch. I am very happy with the mani & pedi I received. I would recommend you to try this nail spa because I am very particular about how my nails are done. Make sure to bring cash for tips. read more

This nail place is great for gel nails, pedicures and what not. But when it came to acrylic nails it was the WORST. I got them done on a Thursday morning, that Sunday 3 nails fell off. I went in on Monday to fix them and then 2 nails just fell off again. Acrylic nails are supposed to last a while, and it is not my fault because I never banged my hand or anything. I would pick up my purse and one would just come off. $45 dollars wasted and I'm really upset about it. Even the color is chipping off! Other than that, totally recommend but perhaps not acrylic. read more

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This is the second time I've use the spa for a walk in appointment for a pedicure. I did think the first time $40 was a lot to charge I didn't have time to go to another place and the pedicure was just mediocre. I went again on Saturday to give its mother chance to get another pedicure and when I went to pay it was $43. When I asked why it was three dollars more she said the polish that I chose was three dollars more. I asked her why she didn't tell me that because I would have easily just gone with a regular color if I known it was three dollars more. When I tried to explain that to her that she should have told me ahead of time she honestly didn't care. I will never go back there again read more